My macbook shut off and wont turn back on. Im pretty sure it is charging. The LED light is on but only when the laptop is closed. Im in grad school and have lots saved. Please Help!
My macbook shut off and wont turn back on. Im pretty sure it is charging. The LED light is on but only when the laptop is closed. Im in grad school and have lots saved. Please Help!
ronicr76,
First it would be helpful if you post the exact model, year and OS version you have.
> The LED light is on but only when the laptop is closed<
So that light is the sleep indicator and tells us that the laptop is going to sleep when you close the lid. That would be normal behavior so the machine is still working. Possibly you're experiencing a backlight failure. With the machine supposedly "on" use a flashlight to carefully examine the screen. Do you see the desktop? Yes? machine is still running and something is wrong with the backlight.
You should immediately backup your computer or at the very least pull vital files off. With the computer hooked to another Mac (The way this is done depends on the exact MacBook, E.g.FireWire 800 to FireWire 800.) Then you restart the computer and hold the "t" key down. This puts your MacBook into "target mode":
How to use and troubleshoot FireWire target disk mode
Once your files are off try an SMC reset:
Intel-based Macs: Resetting the System Management Controller (SMC)
Are you able to get the backlight back on by opening and closing the display? Yes? Broken backlight cable refer to qualified service place. Even if it doesn't come on and you can still see the desktop with a flashlight it is still probably the backlight. Could be the a backlight problem also.
Similar Messages
-
My iphone 4s just now shut off it wont turn back on its not that old i dont know whats going on please help
Do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
-
I keep getting this message that has some words & meaningless letters and then it has a mobile something or other.. But only when I try to buy give me everything by pitbull ... Please help!!
I keep getting this message that has some words & meaningless letters and then it has a mobile something or other.. But only when I try to buy give me everything by pitbull ... Please help!!
-
My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!! -
My iphone shuts down and wont turn back on. any help please
my iphone shuts down by itself and wont turn back on, what should i do?
If you didn't see anything at all your phone has defective hardware. Connect to the charger again, and while connected hold both buttons. If the phone comes back on, but goes off when you disconnect the charger, you have a bad battery. If it doesn't come on at all you have a hardware failure of the phone. If you see any instructions on the screen, such as an image of a phone connecting to iTunes, follow them; your phone may need to be restored.
-
i plugged a usb in to my macbook pro and rhe computer went off and wont turn back on. the power light doesnt light. what do i do??? help!
Do you have Apple Care? Is there an Apple Store near you?
Sounds like a hardware fault... -
iphone wont turn on. i plug it into charger and it stays at 87% and then i take it out of the charger and it shuts off. and then i try to turn it on and wont turn back on until i plug it back into the charger. HELP ME PLEASE!! how do i fix this?!
Hello StephanieeLovezYou,
Thank you for the details of the issue you are experiencing with your iPhone. I would be concerned too if my iPhone was only turning on when connected to power. I found an article with steps you can take when you encounter an issue like this. I recommend following the steps below:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
You can find the full article here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thank you for using Apple Support Communities.
Best,
Sheila M. -
MY APPLE COMPUTER SHUT OFF AND WONT TURN BACK ON WHAT DO I DO?
My computer shut off and wont turn back on. what should i do?
https://discussions.apple.com/docs/DOC-2672 helps you identify what iMac you have.
-
My macbook pro randomly switched off and wont turn back on. I have tried to charge it but it wont work. How can I get it to turn back on??
It's more than likely broken, a part has failed. You need to take it to a Apple store Genius Bar to be checked out and fixed. Or just buy a new Mac as to fix the one you have might be cost prohibitive. Especially if your warranty has expired.
-
i have an upgrade in 2 weeks but my phone just turned off and wont turn back on, can i get an early upgrade?
Hello hazelrose,
What an unfortunate situation! I'm sorry to hear that your current phone has stopped working. Let's see if we can find an option for you. What make & model phone do you have? Do you happen to have the extended warranty or insurance on your device?
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport -
my ipod touch randomly turns off by itself and wont turn back on for a long time, how much would it take to get this fixed?
Hava a look here:
Apple - Support - iPod - Repair pricing
Apple - Support - Service Answer Center -
My Iphone shut off with 74%battery and wont turn back on
My Iphone shut off with 74%battery and wont turn back on
Hold down home and sleep buttons for about 15 seconds. If you don't see the Apple logo, plug phone into wall charger for at least 15 minutes.
-
My iphone 4s shut off and wont turn back on. I was on it one minute, then put in down, and then it was shut off. I plugged it in as i slept and its been on the charger for 6 hours and it still hasnt come on. My lock btton is also broken, so how do i turn it back on?
You might try posting in the iPhone forum. This is the iPad forum.
-
I tried to restore my iphone 5s but it shut off during the restore and wont turn back on I tried reseting it with the home and power button but it doesnt work and I tried connecting it to itunes but it doesnt show up
Did you try to connect in recovery mode, as explained in this article?
If you can't update or restore your iOS device
If this does not work, get it checked by an Authorized Apple Service Provider or by Apple:
iPhone - Contact Support - Apple Support -
my iphone 4 shut off and wont turn back on so i had to go to restore it and it wont reload or anything just stays on the loading screen and does nothing?
Hi marissacav,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers,
- Judy
Maybe you are looking for
-
Hi Leads, I am working on Editable ALV using REUSE_ALV_GRID_DISPLAY_LVC. But, my requirement is I need to track the changes in Report. After editing the ALV report, I need to update the data base with the changed records and Need to display them as O
-
HOW TO USE A SINGLE PERFORM FOR VARIOUS TABLES ?
perform test TABLES t_header. select KONH~KNUMH konh~datab konh~datbi konp~kbetr konp~konwa konp~kpein konp~kmein KONP~KRECH FROM konh INNER JOIN konp ON konpknumh = konhknu
-
Can I tell at server-level if a message has been displayed in the Reading Pane in Outlook?
Hello, Does anyone know if there are any traces at server-level (Exchange 2010) if a message has been displayed in the Reading Pane of Outlook 2010? The message would still be marked as Read in the recipient's mailbox. Thanks, - Alan.
-
How to "dock" pods in Windows 7?
Morning all, RH802 w/ all patches. In XP I could have a pod "docked" at the bottom of the screen and it would show as only a tab. This was below the SSL and CBT pods. Anyone know how to do it in Win 7? James
-
Posting keys for account determination for transaction ERS do not exist
Dear All, When I try to create an accounting document for a billing document, the below error happened: Posting keys for account determination for transaction ERS do not exist. Could any one of you meet the issue before and give me some advice? Thank