My MacBook starts, but only to the white window

My MacBook will start and make the sound, but after it starts loading in the white screen with the apple, it doesn't get any further. Left it up overnight and it only ran the battery dead.

Restart the computer and immediately hold the option key down.
If the computer boots and you see two hard drive icons, use the arrow key to select the Recovery drive, and press Return.
You will get to a screen that looks like the image here:
http://www.apple.com/osx/recovery/
Select the fourth item and press Return.
In Disk Utility, select the hard drive in the left column, then First Aid, then click on Repair Disk.
When that is done, quit DU and restart the computer.

Similar Messages

  • My Macbook starts up, goes to the white screen with the gray apple, the little loading sign loads, and color wheel appears, and DOES NOT STOP PEIROD!

    My Macbook starts up, goes to the white screen with the gray apple, the little loading sign loads, and color wheel appears, and DOES NOT STOP PEIROD!
    Even when I restart, shut it down; or when it runs down to no battery, when I plug in the power cord for a while, it loads up to the same stinking screen!
                                                      PLEASE HELP ME!

    Restart the computer and immediately hold the option key down.
    If the computer boots and you see two hard drive icons, use the arrow key to select the Recovery drive, and press Return.
    You will get to a screen that looks like the image here:
    http://www.apple.com/osx/recovery/
    Select the fourth item and press Return.
    In Disk Utility, select the hard drive in the left column, then First Aid, then click on Repair Disk.
    When that is done, quit DU and restart the computer.

  • IMovie starts but wont show the main window

    I have been trying to figure out why iMovie will not start correctly. The system log is not very useful as it doesn't give me the name of the file archive that is incomprehensible:
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    To dispel the common things; I have 4GB of memory and that disk has about 200GB left on the main drive.
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  • When I start Firefox it indicates in the bottom left corner that it is loading my Yahoo homepage, but only shows a white window. If I type in the URL of another site, the same thing occurs. I can only use Firefox by restarting it in safe mode.

    I am using Firefox 5.0 with Windows XP SP3. I've had this same configuration for the five or six years I have been using Firefox, and I have not installed a new program in the past few months. I also run AVG automatically every day.

    Does this only happen on specific pages?
    Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
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    Your problem is not Boot Camp, in fact, is your optical drive. Win XP requires indeed sp2, but also the internal drive, does not work from external optical drive.
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    Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

    Kindly inform any email id or toll free number to contact apple for your below answer, Mr.King_Penguin
    About receiving my credit card being debited for Free App Store Application downloads,
    It should be within a few days, but it might vary a bit by bank/provider :
    I am in India, if the bank don't refunds , what to do?
    Rajagopal.pngr :-  It is only a holding charge, it is not a permanent charge. If it isn't refunded within a few days or so (and it quite possibly won't be over a weekend) then you can query the charge with Apple.

  • I purchased a Seagate 3T HD for my MacBook Pro but only Windows are listed n the bix (the Seagate site listed Mac) will it work???

    I purchased a Seagate 3T HD for my MacBook Pro but only Windows are listed on the box (the Seagate site listed Mac) will it work???

    Most external drives are formatted for Windows; you should be able to format it for Mac. Plug it in, open Disk utility, highlight the drive and choose the Partition tab. Do not worry about any software on the drive - you don't need it and it will be erased. In the partition tab, choose how many you want, name them, choose Mac OS Extended (Journaled) and, under the Options button, choose GUID partition scheme. Hit Apply. The drive will be erased and formatted. If that process does not work, contact Seagate and inquire about the Mac compatibility.

  • My Ipad2 is always restarting, but only appears the apple symbol and doesn't starts. What can I do?

    My Ipad2 is always restarting, but only appears the apple symbol and doesn't starts. What can I do?

    Thank you for your reply.
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    I have tried to press the menu and right - left - up- down - middle - play/pause simultaneously without anything happening.
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  • I want to reinstall os X yosemite on my macbook Air but i erased the hard drive and i cant get the local recovery option; only internet recovery; is there any way to go back and get local recovery option?

    i want to reinstall os X yosemite on my macbook Air but i erased the hard drive and i cant get the local recovery option; only internet recovery; is there any way to go back and get local recovery option?

    Hi Bockworld1,
    I'm afraid you did an error when erasing your hard-drive, this has automatically erased the "local recovery". In order to pass-by this, you must use a former Mac OS X installation DVD (such as Snow Leopard 10.6.3) and then when updated to 10.6.8 you may access the Mac App Store to recover the Yosemite Installer and proceed to a fresh "update" OR creating a Bootable USB Installation drive with DiskMaker in order to alway get a installation copy.
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    Good Luck.

  • My macbook shut off and wont turn back on.  Im pretty sure it is charging.  The LED light is on but only when the laptop is closed.  Im in grad school and have lots saved.  Please Help!

    My macbook shut off and wont turn back on. Im pretty sure it is charging. The LED light is on but only when the laptop is closed. Im in grad school and have lots saved. Please Help!

    ronicr76,
    First it would be helpful if you post the exact model, year and OS version you have.
    > The LED light is on but only when the laptop is closed<
    So that light is the sleep indicator and tells us that the laptop is going to sleep when you close the lid. That would be normal behavior so the machine is still working. Possibly you're experiencing a backlight failure. With the machine supposedly "on" use a flashlight to carefully examine the screen. Do you see the desktop? Yes? machine is still running and something is wrong with the backlight.
    You should immediately backup your computer or at the very least pull vital files off. With the computer hooked to another Mac (The way this is done depends on the exact MacBook, E.g.FireWire 800 to FireWire 800.) Then you restart the computer and hold the "t" key down. This puts your MacBook into "target mode":
    How to use and troubleshoot FireWire target disk mode
    Once your files are off try an SMC reset:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    Are you able to get the backlight back on by opening and closing the display? Yes? Broken backlight cable refer to qualified service place. Even if it doesn't come on and you can still see the desktop with a flashlight it is still probably the backlight. Could be the a backlight problem also.

  • Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that.

    Last night I did an update and now when I turn on my macbook it just goes to the white screen with the apple and stays like that. How do I fix this issue?

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

  • I want to install window7 on my macbook pro but i do the wrong way

    I want to install window7 on my macbook pro but i do the wrong way
    my gf she use macbook pro then she want to use windows program so she just put window7 cd then she restart and boot from cd rom and she just format all drive from window7 installer after install mac can start up and can use window7 but cant connect to network or wifi also windows can not find driver
    what should i do now can any1 tell me please or any1 have been same problem ...

    To install Windows you can use Boot Camp Assistant or use a virtual machine like Parallels, Fusion, or VirtualBox. You can't install Windows as you described in your post.

  • IPhone and MacBook Pro but only have one Apple account

    Brand new to the MacBook Pro world.  First Apple laptop (or Apple computer at all for that matter) so of course I have some questions. I think I am correct in saying that basically each Apple device has to be separate and apart from another even if they reside in the same household.  Meaning that each one has to be logged on to a separate and unique Apple account and email address for things like Facetime and iMessage to work properly. So, with that said......If I personally own the iPhone and MacBook Pro but only have one Apple account how can I make them both work separately and independent of each other??? The problem I've noticed is that Facetime and iMessage do not work and conflict with each of the two devices.

    Hi BigDisMe,
    Thanks for using Apple Support Communities.
    Congratulations, and welcome to the Mac World. Actually, you can use an Apple ID, together with iCloud to make your devices work together. Both devices can be connected to the same Apple ID, and use Facetime, Messages, and email together.
    As long as both of your devices are updated to the latest OS, OS X 10.9 Mavericks for your MacBook and iOS 7.0.4 for your iPhone, you can:
    On Mac:
         1. Open System Preferences-iCloud
         2. There should be a button somewhere that says, "Add Account".
         3. Use your Apple ID to log in.
         4. Make sure to enable your Messages, Facetime, and email accounts.
         5. There is no Step 5.
    On iPhone:
         1. Open Settings-iCloud.
         2. There should be a button somewhere that says, "Add Account".
         3. Use your Apple ID to log in.
         4. Make sure to enable your Messages, Facetime, and email accounts.
         5. There is no Step 5.
    Good Luck,
    -Marcus

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