My Macbook will not load
My macbook will not load once it opens. The main screen will open, however when I load any program or file it stalls and stays that way, well forever, until the battery dies.
Keep your Mac connected to a wall outlet so the battery won't discharge until it's 0%.
When you post for help, please state which OS X is installed.
If you aren't sure, click About this Mac from your Apple menu . Please reply with that information.
Similar Messages
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My macbook will not load online videos
My macbook will not load online videos such as youtube or CNN. the videos will just be a black screen and will not load. i have tried using different browsers and also have uninstalled and reinstalled Adobe. what else could it be? Thanks
If you can't install or update Flash, follow these instructions.
If you have installed the latest version of Flash, please take each of the following steps that you haven't already tried. After each step, relaunch Safari and test. For a "missing plug-in" error, start with Step 8. Back up all data before making any changes.
Step 1
You might have to log out or restart the computer before a Flash update takes effect.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
▹ System Preferences… ▹ Flash Player ▹ Advanced
and click Delete All. Close the preference pane.
Step 3
If you're only having trouble with YouTube videos, log in to YouTube and load this page. You may see a link with the text "Leave the HTML5 Trial." If so, click that link.
Step 4
a. If you get a warning of a "blocked" or "outdated" plug-in, then select the Security tab in the Safari preferences window. In the list of plugins on the left, there should be one—and only one—entry for "Adobe Flash Player," showing the same version number that you installed. Select that entry. On the right there will be a list of websites for which you have specifically allowed Flash, if any. It's normal for the list to be empty. Below that is a menu labeled
When visiting other websites
From that menu, select either Allow or Ask.
b. If you still get the alerts, then go back to the Flash Player preference pane and select the Advanced tab. Click Check Now. Quit and relaunch the browser.
c. If the alerts still persist, triple-click anywhere in the line below on this page to select it:
/System/Library/CoreServices/CoreTypes.bundle/Contents/Resources
Right-click or control-click the highlighted text and select
Services ▹ Open
from the contextual menu.* A folder should open. Inside it, there should be a file named "XProtect.meta.plist". If that file is missing and you know why it's missing, restore it from a backup or copy it from another Mac running the same version of OS X. Otherwise, reinstall OS X.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
Step 5
In the Safari preferences window, select the Advanced tab and uncheck the box marked
Stop plug-ins to save power
Step 6
Open this folder as in Step 4:
/Library/Internet Plug-Ins
Delete the following item, or anything with a similar name, if present:
Flash Player (failing).plugin
You may be prompted for your login password.
Step 7
Re-download and reinstall Flash. Download it from the domain "get.adobe.com". Don't click a link from any other website, including this one, because you can't trust links. They may be an attempt to trick you into installing malware masquerading as Flash. Type the address into the browser window. Never download a Flash update from anywhere else.
Step 8
If you get a "missing plug-in" error, select
Safari ▹ Preferences... ▹ Security
from the Safari menu bar and check the box marked
Allow (or Enable) plug-ins
Then click the button marked
Manage Website Settings...
if present and make sure that the website is not blocked for Flash.
Step 9
Select
Safari ▹ Preferences... ▹ Extensions
from the Safari menu bar. If any extensions are installed, disable them. -
Hey guys!
My Macbook is misbehaving. Whenever I turn it on I hear the chime noise and then it goes to the white loading screen with the Apple logo. The small loading circle below the logo spins. And...that's all it does. It won't go to my main screen or anything. I have not been seeing any other icons on that loading screen except the Apple logo.
Is there something I can do to fix this and get my Macbook up and running again? I appreciate any and all help!Try booting from Disk 1 that came with your computer. Insert the disk and hold the C-key down. Once you have gotten past the language screen, go to the Utilities menu, run Disk Utility and Repair Disk. If that doesn't work, it sounds like you need a hard drive replacement.
-
My macbook will not load up this disc it spits it out
I just purchased this software to update the software on my macbook? im not quite sure what went wrong is it the laptop itself? Please help
CD/DVD Loading Problems
CD/DVD Drive - Troubleshooting See troubleshooting section.
CD/DVD Drive - Troubleshooting (2) -
Safari and other web browsers on my macbook will not load certain web pages.
The entire problem report from Safari is:
Process: WebProcess [4477]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
Identifier: com.apple.WebProcess
Version: 7534.57 (7534.57.7)
Build Info: WebKit2-7534057007000000~6
Code Type: X86-64 (Native)
Parent Process: Safari [2899]
Date/Time: 2013-12-31 15:29:45.211 +0000
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Anonymous UUID: D8C2AD59-5279-4F71-8A6F-4F5260DD09C5
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000010c604000
VM Regions Near 0x10c604000:
mapped file 000000010c54c000-000000010c604000 [ 736K] r--/rwx SM=COW /Library/Fonts/Microsoft/Arial Bold.ttf
--> mapped file 000000010c604000-000000010c68d000 [ 548K] r--/rwx SM=COW /Library/Fonts/Microsoft/Arial Italic.ttf
CG shared images 000000012551b000-0000000125523000 [ 32K] r--/r-- SM=SHM
Application Specific Information:
objc[4477]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libFontParser.dylib 0x00007fff8c77e90b TSFNTFont::GetFormat() const + 79
1 libFontParser.dylib 0x00007fff8c77e7fc TTrueTypeFont::IsTrueTypeFont(TSFNTFont const&) + 20
2 libFontParser.dylib 0x00007fff8c77ca5d TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 2407
3 libFontParser.dylib 0x00007fff8c77bafd FPFontCreateFontsWithPath + 173
4 libCGXType.A.dylib 0x00007fff8ef58265 create_private_data_with_path + 22
5 com.apple.CoreGraphics 0x00007fff850835b2 CGFontCreateFontsWithPath + 36
6 com.apple.CoreGraphics 0x00007fff85083252 CGFontCreateFontsWithURL + 431
7 com.apple.CoreText 0x00007fff9053f416 TCGFont::TCGFont(__CFURL const*, bool) + 72
8 com.apple.CoreText 0x00007fff9053f225 TCGFontCache::CopyFont(__CFURL const*) const + 77
9 com.apple.CoreText 0x00007fff9053f0f2 TBaseFont::CopyNativeFont() const + 54
10 com.apple.WebCore 0x00007fff8ba4ce65 WebCore::FontPlatformData::FontPlatformData(NSFont*, float, bool, bool, WebCore::FontOrientation, WebCore::TextOrientation, WebCore::FontWidthVariant) + 117
11 com.apple.WebCore 0x00007fff8bae7098 WebCore::FontCache::createFontPlatformData(WebCore::FontDescription const&, ***::AtomicString const&) + 400
12 com.apple.WebCore 0x00007fff8bae6b66 WebCore::FontCache::getCachedFontPlatformData(WebCore::FontDescription const&, ***::AtomicString const&, bool) + 352
13 com.apple.WebCore 0x00007fff8bae61bf WebCore::FontCache::getFontData(WebCore::Font const&, int&, WebCore::FontSelector*) + 171
14 com.apple.WebCore 0x00007fff8ba5036a WebCore::FontFallbackList::fontDataAt(WebCore::Font const*, unsigned int) const + 88
15 com.apple.WebCore 0x00007fff8bae60c4 WebCore::FontFallbackList::determinePitch(WebCore::Font const*) const + 20
16 com.apple.WebCore 0x00007fff8bae3ef7 WebCore::RenderBlock::LineBreaker::nextLineBreak(WebCore::BidiResolver<WebCore: :InlineIterator, WebCore::BidiRun>&, WebCore::LineInfo&, std::pair<WebCore::RenderText*, WebCore::LazyLineBreakIterator>&, WebCore::RenderBlock::FloatingObject*) + 5645
17 com.apple.WebCore 0x00007fff8bae0e8a WebCore::RenderBlock::layoutRunsAndFloats(WebCore::LineLayoutState&, bool, ***::Vector<WebCore::RenderBlock::FloatWithRect, 0ul>&) + 1988
18 com.apple.WebCore 0x00007fff8badfe84 WebCore::RenderBlock::layoutInlineChildren(bool, int&, int&) + 440
19 com.apple.WebCore 0x00007fff8bada1a2 WebCore::RenderBlock::layoutBlock(bool, int) + 1520
20 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
21 com.apple.WebCore 0x00007fff8badd637 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 895
22 com.apple.WebCore 0x00007fff8badc5bb WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 695
23 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
24 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
25 com.apple.WebCore 0x00007fff8badd637 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 895
26 com.apple.WebCore 0x00007fff8badc5bb WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 695
27 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
28 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
29 com.apple.WebCore 0x00007fff8bc19077 WebCore::RenderBlock::insertFloatingObject(WebCore::RenderBox*) + 687
30 com.apple.WebCore 0x00007fff8badcf83 WebCore::RenderBlock::handleSpecialChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo const&) + 79
31 com.apple.WebCore 0x00007fff8badc59d WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 665
32 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
33 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
34 com.apple.WebCore 0x00007fff8badd637 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 895
35 com.apple.WebCore 0x00007fff8badc5bb WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 695
36 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
37 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
38 com.apple.WebCore 0x00007fff8badd637 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 895
39 com.apple.WebCore 0x00007fff8badc5bb WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 695
40 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
41 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
42 com.apple.WebCore 0x00007fff8bc19077 WebCore::RenderBlock::insertFloatingObject(WebCore::RenderBox*) + 687
43 com.apple.WebCore 0x00007fff8badcf83 WebCore::RenderBlock::handleSpecialChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo const&) + 79
44 com.apple.WebCore 0x00007fff8badc59d WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 665
45 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
46 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
47 com.apple.WebCore 0x00007fff8badd637 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 895
48 com.apple.WebCore 0x00007fff8badc5bb WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 695
49 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
50 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
51 com.apple.WebCore 0x00007fff8badd637 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 895
52 com.apple.WebCore 0x00007fff8badc5bb WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 695
53 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
54 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
55 com.apple.WebCore 0x00007fff8badd637 WebCore::RenderBlock::layoutBlockChild(WebCore::RenderBox*, WebCore::RenderBlock::MarginInfo&, int&, int&) + 895
56 com.apple.WebCore 0x00007fff8badc5bb WebCore::RenderBlock::layoutBlockChildren(bool, int&) + 695
57 com.apple.WebCore 0x00007fff8bada1c0 WebCore::RenderBlock::layoutBlock(bool, int) + 1550
58 com.apple.WebCore 0x00007fff8bad9016 WebCore::RenderBlock::layout() + 40
59 com.apple.WebCore 0x00007fff8bad8f99 WebCore::RenderView::layout() + 571
60 com.apple.WebCore 0x00007fff8bad8188 WebCore::FrameView::layout(bool) + 1920
61 com.apple.WebCore 0x00007fff8ba5f8ee WebCore::ThreadTimers::sharedTimerFiredInternal() + 120
62 com.apple.WebCore 0x00007fff8ba5f847 _ZN7WebCoreL10timerFiredEP16__CFRunLoopTimerPv + 55
63 com.apple.CoreFoundation 0x00007fff909cf934 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
64 com.apple.CoreFoundation 0x00007fff909cf486 __CFRunLoopDoTimer + 534
65 com.apple.CoreFoundation 0x00007fff909afe11 __CFRunLoopRun + 1617
66 com.apple.CoreFoundation 0x00007fff909af486 CFRunLoopRunSpecific + 230
67 com.apple.HIToolbox 0x00007fff8d19a2bf RunCurrentEventLoopInMode + 277
68 com.apple.HIToolbox 0x00007fff8d1a156d ReceiveNextEventCommon + 355
69 com.apple.HIToolbox 0x00007fff8d1a13fa BlockUntilNextEventMatchingListInMode + 62
70 com.apple.AppKit 0x00007fff89f60779 _DPSNextEvent + 659
71 com.apple.AppKit 0x00007fff89f6007d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
72 com.apple.AppKit 0x00007fff89f5c9b9 -[NSApplication run] + 470
73 com.apple.WebKit2 0x00007fff9074f5db WebKit::WebProcessMain(WebKit::CommandLine const&) + 553
74 com.apple.WebKit2 0x00007fff90735bd0 WebKitMain + 272
75 com.apple.WebProcess 0x0000000106781e56 0x106781000 + 3670
76 com.apple.WebProcess 0x0000000106781d64 0x106781000 + 3428
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff859917e6 kevent + 10
1 libdispatch.dylib 0x00007fff8612a786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff86129316 _dispatch_mgr_thread + 54
Thread 2:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff85990bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff908bb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff88361a60 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8ba61f9a ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x00007fff8ba61ef3 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x00007fff8ba61e3b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff908b78bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff908bab75 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8598f67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8598ed71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff909a750c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff909afc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff909af486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff8f040fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff8f03572a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff8f0356a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff908b78bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff908bab75 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff85990df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff909f8c8b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff908b78bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff908bab75 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff85990bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff908bb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff885d878d JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x00007fff885d89e0 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x00007fff885d8a89 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff908b78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff908bab75 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff85990bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff908bb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff885d878d JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x00007fff885d89e0 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x00007fff885d8a89 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff908b78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff908bab75 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff85990bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff908bb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff885d878d JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore 0x00007fff885d89e0 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore 0x00007fff885d8a89 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff908b78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff908bab75 thread_start + 13
Thread 8:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff85990bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff908bb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff88361ab7 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore 0x00007fff885e10cc JSC::Heap::blockFreeingThreadMain() + 300
4 com.apple.JavaScriptCore 0x00007fff885e1109 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libsystem_c.dylib 0x00007fff908b78bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff908bab75 thread_start + 13
Thread 9:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff85990bca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff908bb274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x00007fff88361a60 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff8ba61f9a ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 132
4 com.apple.WebCore 0x00007fff8ba61ef3 WebCore::LocalStorageThread::threadEntryPoint() + 99
5 com.apple.WebCore 0x00007fff8ba61e3b WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 9
6 libsystem_c.dylib 0x00007fff908b78bf _pthread_start + 335
7 libsystem_c.dylib 0x00007fff908bab75 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff85991192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff908b9594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff908bab85 start_wqthread + 13
Thread 11:
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000010c604000 rbx: 0x00007fff6637b650 rcx: 0x0000000000000004 rdx: 0x0000000000000000
rdi: 0x00007fff6637a930 rsi: 0x00007fe728c68350 rbp: 0x00007fff6637a960 rsp: 0x00007fff6637a930
r8: 0x00007fff75fc8480 r9: 0x0000000000001400 r10: 0x0000000000000018 r11: 0x0000000000000202
r12: 0x00007fe728c681e0 r13: 0x0000000000000000 r14: 0x00007fff8c77e956 r15: 0x00007fff6637a930
rip: 0x00007fff8c77e90b rfl: 0x0000000000010206 cr2: 0x000000010c604000
Logical CPU: 0
Binary Images:
0x106781000 - 0x106781fff com.apple.WebProcess (7534.57 - 7534.57.7) <70906893-775B-3246-92A6-9E900347BF6E> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
0x106789000 - 0x106789fff WebProcessShim.dylib (534.57.7 - compatibility 1.0.0) <2DD32DEE-197F-3197-935D-9C6F302EB70F> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x7fff66381000 - 0x7fff663b5baf dyld (195.6 - ???) <C58DAD8A-4B00-3676-8637-93D6FDE73147> /usr/lib/dyld
0x7fff84fd5000 - 0x7fff84fdafff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff84fdb000 - 0x7fff85979a27 com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8597a000 - 0x7fff8599afff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8599b000 - 0x7fff859dbff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <7D2E5016-A960-3ADE-B042-F74063E79550> /usr/lib/libcups.2.dylib
0x7fff85a2e000 - 0x7fff85a30fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff85a3a000 - 0x7fff85aadfff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff85aae000 - 0x7fff85ab2fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <380C3F44-0CA7-3514-8080-46D1C9DF4FCD> /usr/lib/system/libdyld.dylib
0x7fff85df8000 - 0x7fff85e4cff7 com.apple.ScalableUserInterface (1.0 - 1) <33563775-C662-313D-B7FA-3D575A9F3D41> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
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0x7fff8ed47000 - 0x7fff8ed82fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
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0x7fff8ee2b000 - 0x7fff8ee53fff com.apple.PerformanceAnalysis (1.11 - 11) <8D4C6382-DD92-37A2-BCFC-E89951320848> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff8ee54000 - 0x7fff8ee7fff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff8ee80000 - 0x7fff8ee81fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8ee84000 - 0x7fff8ee98ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8eed4000 - 0x7fff8eed9fff com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8eef7000 - 0x7fff8eef8ff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8ef3f000 - 0x7fff8ef42fff libCoreVMClient.dylib (??? - ???) <28CB0F3F-A202-391F-8CAC-FC9A1398A962> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8ef56000 - 0x7fff8ef56fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff8ef57000 - 0x7fff8ef5bfff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <35D606B1-7AD9-38E3-A2A9-E92B904BDDE8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8ef77000 - 0x7fff8ef8efff com.apple.CFOpenDirectory (10.7 - 146) <E71AE4A2-F72B-35F2-9043-9F45CF75F11A> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff8efcf000 - 0x7fff8efdaff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff8efdb000 - 0x7fff8f2f4fff com.apple.Foundation (6.7.2 - 833.25) <22AAC369-B63C-3C55-8AC6-C3ECBA44DA7B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8f301000 - 0x7fff8f30bff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff8f50f000 - 0x7fff8f512fff libMatch.1.dylib (??? - ???) <42305BB6-25F9-355A-9076-FED38B21A7F9> /usr/lib/libMatch.1.dylib
0x7fff8f5a3000 - 0x7fff8f5d0fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <DA79E5BA-BBA3-3768-AAD8-B34BA877EF03> /usr/lib/libSystem.B.dylib
0x7fff8fc98000 - 0x7fff8fce4ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8fce5000 - 0x7fff8fd06fff libPng.dylib (??? - ???) <E2B52527-4D0C-3595-BB13-8E8EF364E998> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8fd6e000 - 0x7fff8fd6efff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8fd6f000 - 0x7fff8fd73fff libmathCommon.A.dylib (2026.0.0 - compatibility 1.0.0) <FF83AFF7-42B2-306E-90AF-D539C51A4542> /usr/lib/system/libmathCommon.A.dylib
0x7fff8fd74000 - 0x7fff8fddcff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8fddf000 - 0x7fff8fe75ff7 libvMisc.dylib (325.4.0 - compatibility 1.0.0) <642D8D54-F9F5-3FBB-A96C-EEFE94C6278B> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff8febb000 - 0x7fff8febbfff com.apple.vecLib (3.7 - vecLib 3.7) <9A58105C-B36E-35B5-812C-4ED693F2618F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8ff51000 - 0x7fff900f1ff7 com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff900f2000 - 0x7fff900f8fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff900f9000 - 0x7fff90115ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff90127000 - 0x7fff90150fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff90151000 - 0x7fff901b1fff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff9050d000 - 0x7fff90536fff libJPEG.dylib (??? - ???) <64D079F9-256A-323B-A837-84628B172F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff90537000 - 0x7fff905eaff7 com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x7fff905eb000 - 0x7fff905ebfff com.apple.Carbon (153 - 153) <C1A30E01-E113-38A0-95CA-99360F92A37A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff905ec000 - 0x7fff90647ff7 com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff9064b000 - 0x7fff9065aff7 libxar-nossl.dylib (??? - ???) <A6ABBFB9-E4ED-38AD-BBBB-F9958B9CEFB5> /usr/lib/libxar-nossl.dylib
0x7fff9065b000 - 0x7fff906a9fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff906aa000 - 0x7fff906affff libcache.dylib (47.0.0 - compatibility 1.0.0) <1571C3AB-BCB2-38CD-B3B2-C5FC3F927C6A> /usr/lib/system/libcache.dylib
0x7fff906b0000 - 0x7fff90868ff7 com.apple.WebKit2 (7534.57 - 7534.57.7) <DD704EB6-0532-3F02-915D-932190970790> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff90869000 - 0x7fff90946fef libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <41B43515-2806-3FBC-ACF1-A16F35B7E290> /usr/lib/system/libsystem_c.dylib
0x7fff90947000 - 0x7fff90949ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff90976000 - 0x7fff90976fff com.apple.ApplicationServices (41 - 41) <89B6AD5B-5C75-3E83-8C2B-AA7F4C55E400> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff90977000 - 0x7fff90b4bff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff90ded000 - 0x7fff90df4fff com.apple.CommerceCore (1.0 - 17.1) <B6BFA182-9DC9-3543-89AE-F82EB9AF1CAB> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff90df5000 - 0x7fff90df5fff com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff90df6000 - 0x7fff90e38fff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff90e39000 - 0x7fff90e4ffff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff90e50000 - 0x7fff90e56ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff90ef3000 - 0x7fff90f1cff7 com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff90f1d000 - 0x7fff90ffcfff com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff90ffd000 - 0x7fff91004fff libGFXShared.dylib (??? - ???) <D3598924-B167-372E-8C9F-1BBF68852542> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff91005000 - 0x7fff91080ff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff910c0000 - 0x7fff910c1ff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff911c1000 - 0x7fff912cdfef libcrypto.0.9.8.dylib (49.1.0 - compatibility 0.9.8) <FB999E54-C9BC-3A6D-9FE5-BFCC236775ED> /usr/lib/libcrypto.0.9.8.dylib
0x7fff912ee000 - 0x7fff91364fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff91365000 - 0x7fff91368fff libRadiance.dylib (??? - ???) <CD89D70D-F177-3BAE-8A26-644EA7D5E28E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff91369000 - 0x7fff9165eff7 com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff9166d000 - 0x7fff91a9afff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff91bd2000 - 0x7fff91bd2fff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff91bd3000 - 0x7fff91c49ff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
0x7fff91c4a000 - 0x7fff91c4bff7 libsystem_sandbox.dylib (??? - ???) <5459F293-E1F2-33B3-B9B2-2ABB7B915B62> /usr/lib/system/libsystem_sandbox.dylib
0x7fff91c85000 - 0x7fff91c8cfff com.apple.NetFS (4.0 - 4.0) <433EEE54-E383-3505-9154-45B909FD3AF0> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff91cd1000 - 0x7fff91ce3ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff91d8e000 - 0x7fff91d9dfff com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff91da6000 - 0x7fff91db3fff com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff91db4000 - 0x7fff91dd1fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff91dd2000 - 0x7fff91dd4fff libquarantine.dylib (36.7.0 - compatibility 1.0.0) <8D9832F9-E4A9-38C3-B880-E5210B2353C7> /usr/lib/system/libquarantine.dylib
0x7fff91dd5000 - 0x7fff91ee2fff libJP2.dylib (??? - ???) <6AF1F5FC-34D4-3278-BEBB-0712B81890B4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 17115
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=172.8M resident=136.6M(79%) swapped_out_or_unallocated=36.2M(21%)
Writable regions: Total=1.1G written=40.8M(3%) resident=48.1M(4%) swapped_out=0K(0%) unallocated=1.1G(96%)
REGION TYPE VIRTUAL
=========== =======
CG shared images 1216K
CoreGraphics 16K
CoreServices 2504K
JS JIT generated code 256.0M
JS JIT generated code (reserved) 768.0M reserved VM address space (unallocated)
JS VM register file 4096K
JS garbage collector 3024K
MALLOC 110.2M
MALLOC guard page 48K
Memory tag=242 12K
Memory tag=251 28K
SQLite page cache 384K
STACK GUARD 56.0M
Stack 12.6M
Stack (reserved) 520K reserved VM address space (unallocated)
VM_ALLOCATE 16.1M
__CI_BITMAP 80K
__DATA 15.5M
__IMAGE 528K
__LINKEDIT 49.1M
__TEXT 123.7M
__UNICODE 544K
mapped file 24.2M
shared memory 4340K
=========== =======
TOTAL 1.4G
TOTAL, minus reserved VM space 680.0M
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 4 GB, SMC 1.69f3
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333235533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST9500325ASG, 500.11 GB
Serial ATA Device: HYou could try and remove the cause(s) of the offending adware or other malware
like contents that the downloader installed in the computer, by trying this:
•Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support
You could look through here (and companion pages in Tech Guide on same site) for info
and methods to remove most if not all kinds of adware, malware, and other malcontent:
•Adware Removal Guide:
http://www.thesafemac.com/arg/
•Tech Guides:
http://www.thesafemac.com/tech-guides/
Check this 'Adware Medic' removal tool, works for most things and finds installed bits:
http://www.adwaremedic.com/index.php
You could use this item to generate a report to see what kinds of things it says may be issues
and it could help you to keep looking for things that may be hidden; in conjunction with the
removal tools and practices referred to in the above pages...
•Etrecheck - about + info + download: http://www.etresoft.com/etrecheck_story
Hopefully you will resolve the issue(s) behind the symptom without much trouble.
Good luck & happy computing!
edited -
My macbook will not load safari, what is the problem?
It will start to load then stop at the third "w" of the email address. After that it just sits there.
Can you be a little more specific about what is happening?
When you launch Safari, does it open?
When you say it stops at the third "w", do you mean that you are typing in a website address? What stops?
Any other details you can provide will be helpful in solving the issue. -
My Macbook will not load past grey screen with progress bar?
When I start up my computer the grey screen with the Apple and spinning wheel appear, then underneath a progress bar. once the progress bar is full it shuts down? Help!
Welcome to the Apple Support Communities
That bar appears when OS X checks your hard drive, and it's not a good sign that your Mac turns off, because the hard drive is damaged.
Unfortunately, the only thing you can do is to take the Mac to an Apple Store or AASP to get the hard drive repaired. If you didn't make a backup, try DiskWarrior to recover data, and buy an external disk to make backups. All hard drives fail, but we don't know when they are going to fail -
Macbook will not load up Mountain Lion
Got a problem with a MacBook running Mountain Lion. I administer the computer for my daughter. The screen with the Apple logo appears, and the little winding icon also appears at the bottom. But it now winds forever. I have tried to boot in safe mode, using the shift key, without any success. That keeps on showing, with no change, even after leaving it for an hour. That is why I have started this thread. Has anyone got any further tiops, before I have to take it to an Apple Store ?
Hello john5801
Continue your troubleshooting with the article below. Start with resetting your NVRAM and continue your troubleshooting from there.
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
-Norm G. -
Blank cdr will not load, macbook spits it back out
I bought some new cdr's and my macbook will not load them. after a few minutes it spits the disc out. i can load the disk fine in my imac and pc computers. any ideas. i've shut my macbook down completely and turned it on again without any result.
The only answer is bad optical drive or Bad CDRs....I would try a blank DVd in the Macbook and try that, and then make shure your optical drive is recognized as hardware
-
My MacBook pro will not load past the grey screen with the spinning wheel. What do I do?
My MacBook will not load past the grey screen with the spinning wheel of death. Anyone have any solutions?
Invoke Safe Mode by holding down the shift Key as you restart. This will do a Disk Utility "Repair Disk" as it starts up (so it takes a few minutes longer) and then load with minimal extensions loaded, and request your login username and password, even if you normally do not use them to log in.
Safe Mode runs the screen using simple, unaccelerated commands. Most things are available in Safe Mode, but things that rely on extensions will not be.
Acomputer that works in Safe Mode, but fails again after you restart, often implicates your extensions and add-ons. -
Macbook Pro Flash videos will not load on any browser?
On my macbook pro all of a sudden all flash based videos such as youtube will not load and freeze before they are loaded. IT does not work on safari, chrome, or firefox. have uninstalled and reinstalled flash. Used Disk utility. Empted cache. Any idea what is wrong? This problem just started this week. Internet connection is good.
Uninstall Flash
Download OnyX and run all the checks, maintaince and cleaning aspects and reboot at the end.
http://www.titanium.free.fr/
Reinstall Flash
http://get.adobe.com/flashplayer/
If that doesn't work, create a new user, log into it and see if your issues continue. -
MacBook Pro will not load start up properly
My MacBook Pro 2012 will not load properly after I took it to the apple store and they ran test on it. When I boot it up I get the gray screen with the loading bar. I can get into disk utility. However I don't believe they messed with anything and it was wirking fine in the store
Try:
Mac OS X: Gray screen appears during startup
BTW, this is the Mac Pro desktop forum -
My Macbook Pro will not load past grey Apple screen...
Last night my Macbook Pro froze so I closed it and went to bed. Today when I opened it, it was still frozen, so I held down the power button and rebooted it. It got as far as the grey Apple screen with the spinning wheel and will not load any further than that. I've rebooted a couple times since and it continues to do the same thing, stays on the grey screen forever.
I searched this problem on the Apple Support Communitites and none of suggestions (holding Shift after the startup tone, holding Command+R) have worked so far. Is there any way to fix this problem without losing my data or having to pay to talk to Apple Support? PLEASE HELP! :(Zzoozu wrote:
None of that made sense to me or helped me. Anyone else? Maybe someone who has answers dor someone not a computer genius?
Then we can't help you as we need you to be able to help yourself and the instructions are complicated and long to paste here over and over again for the same proceedure.
Hire the services of a local Mac computer repair before you delete your data by accident.
You can jump down and do #8, that might clear the issue right away, but some programs are not going to work and require updating or reinstalling again.
..Step by Step to fix your Mac -
CDs of any kind will not load. After about 10 seconds, they are ejected. The CD icon never shows up on the desktop, and I have this machine configured to show CDs, if loaded. I have resorted to using an air-duster aimed at the slot to see it it is a dust problem, but no improvement. I have never used a cleaning disk as I understand they can do more harm than good. Is there any way to verify if the optical drive needs replacement? Full particulars on my MacBook follow.
Model Name: MacBook
Model Identifier: MacBook3,1
Processor Name: Intel Core 2 Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 1 GB
Bus Speed: 800 MHz
Boot ROM Version: MB31.008E.B02
SMC Version (system): 1.24f3
Serial Number (system): W8748*Z62
Hardware UUID: BF8BD338-C435-58C8-8BE9-8C271A419DA0
<Serial Number Edited by Host>Sorry, no idea. I'm just a wanderer from the desktop fora. If the computer is out of warranty you could investigate doing it yourself. Start at www.macsales.com where you can get an idea as to component parts, and they also have instruction videos for many jobs.
Before you give up, read the following since I have memories of perhaps optical drives being part of them:
[Resetting PowerBook and iBook Power Management Unit (PMU)|http://support.apple.com/kb/HT1431]
[Apple Portables: Resetting the System Management Controller (SMC)|http://support.apple.com/kb/HT1411]
Since neither CDs nor DVDs are being recognized it could be something else potentially cleared up by resetting hardware (as above).
Message was edited by: Limnos -
My MacBook Pro will not load. I get the white screen with spinning rainbow for several minutes. Once I get the log-in screen it takes several more minutes of the galaxy screen before anything happens. When I am finally able to click the mouse on an application, I get the spinning thing again and nothing loads. The only thing I can do is turn the computer off by holding down the power button.
You might have an older model that came with disks. In that case, put the disk in and boot while holding down the C key. Run Disk Utility from there.
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