My Macbook will not support itunes 10. Also won' recognize my iphone 4s. Is it time for a new mac? Or can i download something to help?
Hello,
My Macbook will not recognize my Iphone 4s. I can not download itunes 10. Is it time for a new computer or can anyone offer some advice?
davdaman wrote:
Ok got it my computer is old.
Ok, but which MacBook do you have?
Similar Messages
-
windows 7 64 bit will not install itunes..it tries to install and keeps telling quick time for windows did not properly install any help?
Hi Tamekia,
I am sorry to hear nothing has worked yet. I have looked up some additional information and possible solutions. Follow the steps in this document to perform a level-three uninstall, register the Windows Installer Service, and then reinstall the HP software. An uninstall and reinstall of the software deletes and overwrites any of the files that might cause the error and resets the Windows Installer. HP recommends that you download the latest software from the HP Web site to remove any files that might be causing this error.
Level-three uninstall, and register the Windows Installer Service
Note: The title of this document is not specific to the issue you are experiencing or the operating system you have, but the 3 steps and instructions are what I suggest we do to resolve the issue you are experiencing.
Hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
A previous and unrelated text always appears when I need to send a new text. This prevens forwarding texts also, which I need to do all the time for my businss. How can I fix? Please help?
Hi,
This sounds like it is about Window positions.
iChat has Default places for Incoming Invites.
Video is always top Center of your Screen
Audio and Text chats are Upper right with the Audio slightly lower than Text Chats.
Secondary invites are sort of Stacked like when you open multiple files from the same App.
Your outgoing Windows are "Remembered" as to where the last one was when you used it.
This can be an issue if you use your Mac with a second display and turn Off Mirroring.
You windows can get "left" on the other screen.
Go to System Preferences > Displays and turn On Mirroring and the windows should come back to one Screen/display.
If this does not help go to your Home Folder/Library/Preferences and delete (Drag to Trash) com.apple.ichat.plist and restart iChat.
Unfortunately you will need to reset any iChat Preferences you have changed from defaults.
10:42 PM Tuesday; April 26, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.7)
, Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My iPod is corrupt according to iTunes, however it won't restore through iTunes either. I've tried to reformat the drive. Makes no difference. I've tried to reformat after choosing disk manager, and again the same result. The iPod takes forever to work through the reformatting process and I get the same message "Itunes has detected an iPod that appears to be corrupted. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod" and then my pc tells me to format the disk.
It's so frustrating, is there a fix to this? It seems like the iPod could still function, but I'm missing the way to get out of this loop, please help me!Likely a hard drive fault, see the note that i wrote few years ago, hopefully it helps
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes 7 and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevant_history/2004/11/meeting_the_sad.html#comment -10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote -
I have to select the 'no proxy' setting every time I load Firefox. It will not keep the setting. I cannot find a way to get it to retain that information.
Hi,
Please [http://kb.mozillazine.org/Preferences_not_saved see this.] To open your profile folder: '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information''' > '''Open Containing Folder'''.
You can also try to start Firefox in [https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode] and in the first screen choose '''Reset all user preferences to Firefox defaults:''' and '''Make Changes and Restart'''. This is the same as deleting prefs.js in the [http://kb.mozillazine.org/Profile_folder_-_Firefox profile folder], which erases all the manually set options as well as those set by extensions.
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://support.mozilla.com/en-US/kb/Page%20Info%20window Page Info] Tools (Alt + T) > Page Info, Right-click > View Page Info
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin Viewing Video without Plugins]
[http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder & Files]
[https://developer.mozilla.org/en/Command_Line_Options#Browser Firefox Commands]
[https://support.mozilla.com/en-US/kb/Basic%20Troubleshooting Basic Troubleshooting]
[https://support.mozilla.com/en-US/kb/common-questions-after-upgrading-firefox-36 After Upgrading]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20plugins Troubleshooting Plugins]
[http://kb.mozillazine.org/Testing_plugins Testing Plugins] -
It have been to the Apple Store and all they can tell me is to update to Mountian Lion.. which is what I'm trying to do... but they don't have the disc in the stores!! Does anyone know how to fix this issue?
Drag & Drop the MAS into the Trash. Then install this combo update and it should install a new MAS for you.
Mac OS X Snow Leopard 10.6.8 v1.1 update combo
http://support.apple.com/kb/DL1399 -
i have a mid 2011 i5 imac and i want to transfer my vinyl records to itunes but i dont know what usb turntable would be best for my imac that has compatible software for transfer to itunes
Hallo,
I use an Akai usb turntable with the Audacity sw delivered with it. To monitor during recording I also use the LineIn utility (all this on a Macbook Pro with Mavericks).
It works fine, only the input volume of the usb audio port cannot be adjusted (at least I did not yet discover how to do it) and the volume of the music is lower than other music imported into iTunes from CD or iTunes store, but still acceptable.
Success, Jean -
Itunes 7.4 won recognize My iphone, Please Help......
When I connect the Iphone, And Itunes show the error:
" WE COULD NOT COMPLETE YOUR ITUNES STORE REQUEST, A SECURE NETWORK CONECTION COULD NOT BE ESTABLISHED. make sure SSL 3.0 or TLS 1.0 is enabled in the internet options control panel, then try again "
Anybody know how to fix this problem, Please Help
ThanksHey I just got a iphone and I am having the same problem I see on your screen youo have a Windows XP and so do I but the problem I am having is that my computer will shut down as soon as I connect my iphone and I did down load the latest version of itunes. Hope you and I both get help on this one.
-
Itunes delete my music in my iPhone 4 iOS 6.1 I'm new mac mini
ahen connect a iphone 4 ios 6.1 to new mac mini all of my music vidoe was delete , after i sync to the new mac mini , how can i restor , i did a bucup.
I'm having similar issues just lately. The phone itself is very slow to respond to the touch, just scrolling between home screens is a chore at times. There have been about 2 incidents of random vibration from it. Closing home screen folders takes a couple of attempts. I find that I'm also having delayed keyboard responses when typing messages to my contacts.
Also, sometimes when I press the sleep/wake button it takes about 30 seconds to register it and actually lock or wake up.
Have you experienced the backlight failing to light up? Like if I get a message it flashes up then goes black straight after and when you press the sleep/wake or home button it lights up again but very very dimly and you have to press the sleep/wake button as if locking it and then press it again to bring the screen up properly?
Mine is also on 6.1.3(10B329), model MD245B/A, obviously not Jailbroken, carrier unlocked from Vodafone (but that was months and months ago). Roughly 17gb of storage space left.
This has only started happening in the last 2 weeks. Haven't tried the reset or anything yet though. -
I am trying to get my mac book to recognize the thumb drive. When I go into Disk Utilities it does not show up there either. I have no problem syncing my iPhone to it so I do not think the USB drives are bad. Can someone help me out? Thanks!
I am getting the same issue with my MacBook Pro. If I go for a long peroid of time without restarting it starts to 'forget' USB sockets. First one stopped wortking and then the other. I restarted and they both beagan working fine again. Try giving that a go - I know it's an obvious option but it worked for me.
Otherwise check the file system on the thumb drive - is it Mac compatible? FAT 32 for example? Does it show up on other computers? -
?
What about cloned backup drives? Can those drives be moved to another machine? Filemaker 1 in 1984 through Filemaker Pro 8.5 allowed you to run the software off an external drive. With Filemaker 9 they moved to a file scheme that required calling in and uninstalling from one cpu and installing to a new cpu. That would have been fine if Filemaker would answer their phones. It was a horrible experience, something Mac users would not tolerate back in the eighties.
With the Apple Store, you could avoid calling in but their system has to be online for you to make your transition. Because Apple sells hardware, they should continue to build some costs into the hardware and continue ease of use. Microsoft can't do that. That is why I do not use Microsoft products except Office.
Steve,
If your three macs are similar, installing to an external firewire drive may or may not still work as a boot device. It has been nice to be able to boot from a backup drive instead of just recover files from a backup.
Ji`m -
The fan on my macbook will not turn off
Please help. the fan on my macbook will not turn off. Also, my battery is no longer showing a percentage.
ThanksHmmm. You have done the basics. If you open the ActivityMonitor app in the Utliities folder, select CPU usuage in the column- flip it so highest % is on top. Is ther an app in that column that is spiked? Quit that app.
You can run the Apple Hardware Test by booting holding the D key on restart, this may generate an error code. Not the most complete test but it is a start.
If no AHT- Boot off your Install Disk while holding down the d key, (not c key), then run the extended Apple Hardware Test. Some disks require you to use the Option key at bootup to select AHT. Some models have a separate AHT CD. -
When i open itunes it gives me the option to download the new version 10.3. my computer will not support 10.3. i can't by pass the download to continue with my current version of itunes. i've trashed and reinstalled 8.2.1 twice. any solutions?
I am in the same boat. I tried repeatedly to contact iTunes support, but was told each time that I had contacted the wrong deaprtment and they could not help me. There must be a way to still be able to use the iTunes store without paying for a system update. If not, I hope they will reimburse me the money I have in my acount.
-
I need a refund on my books I purchased from itunes because my ipod will not support them. I was on the apple chat last night and they tried to help but it did not work and they told me my ipod was to old to support them. I was wondering how do I get the refund on them?
Try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
My macbook air was purchased late 2010. Does that mean it will not support mirroring? Can I purchase anything to enable mirroring?
Your computer is too old to support native mirroring. You can use 3rd party software like Airparrot, though results will vary so try it first.
Maybe you are looking for
-
I don't understand why my MacBook Pro 15-inch, Late 2011 version is reporting to me that I only have the Intel HD Graphics 3000 384 MB card in it. Why is this? When I bought it I was given the choice to choose between the 500 mb or 1 GB video card an
-
Is it possible to copy a slideshow created in iPhoto 08 to a video iPod?
-
The music I just bought is not in my Library. How can I get it?
So I just purchased an album from the iTunes store. The program shut down, so I reopened it and resumed the download. I realized then that I was missing a couple of the tracks. Apparently, it never downloaded, but it didn't appear in the queue when I
-
Where to find list of functions such as HR_READ_INFOTYPE
Hi, I just started learning SAP HR Payroll and going thru some entries in thr forum for insight. The question I have is; Where to find list of functions such as HR_READ_INFOTYPE, HR_INFOTYPE_GETDETAIL etc in SAP documentation? Thanks, Thaman
-
My source does not compile in 1.5 because of generics in libraries
Hi, I have a problem with my source codes written for 1.3 and 1.4 java. I have been implementing Iterator, Collection, List and extending ArrayList in many ocassions. All works as expected in 1.4 but if I try to compile it with 1.5 it does not compil