My Macbook won't connect to web or iTunes

My MacBook is acting twitchy in that it won't connect to websites or iTunes using Firefox or Safari, with either AirPort or ethernet. But yet, it will connect to Skype with no problem. What should I look for to troubleshoot?

forgot to mention, my internet work just fine, like chrome, games all works, its just safari and itunes wont connect

Similar Messages

TS1398 Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.

Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.

You can't change it - just try aagain.
https://discussions.apple.com/index.jspa
Where you find these options:
Notebooks
MacBook Pro
MacBook Air
iBook
MacBook
PowerBook

Firefox won't connect to web or even home router. It was preinstalled and started in safe mode didn't change nothing. Other browsers work good.

I cant connect to web or even my router. Iuse chrome now and can login to my home router and also web. I've stoped my antyvirus and firewall and still nothing. i have ff ver 24

Hello,
See if this may fix your problem [https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can?esab=a&s=Firefox+won%27t+connect+to+web&r=1&as=s Server not found or Unable to connect ] error.
Please reply back to us.

My new Macbook won't connect to my wifi network - it keeps saying "password incorrect" - but I've tested it on my phone and works fine, I've checked the password I enter is correct digit for digit - what could the problem be?

My new Macbook won't connect to my wifi network - it keeps saying "password incorrect" - but I've tested it on my phone and works fine, I've checked the password I enter is correct digit for digit - what could the problem be?

you need to open the keychain access located in your utilities folder in the applications and once in the keychain on the left side click on the words system at the top and in the lower section click on passwords
next look in the striped area for any passwords that say airport network password next to kind and highlight those and hit delete on the keyboard to remove them from the keychain.
once you remove all of these airport passwords, quit the keychain
turn wifi off then back on, select your wifi network from the list and enter the password telling it to save to keychain this should resolve your issue!

Ipod touch 4th generation won't connect to internet or itunes- although the internet connection shows it is connected. Our pc and our other itouch's are connecting just fine. please help!!

I have spent far too much time on this new Ipod touch. my son has a 1st generation i touch and asked for a 4th generation 64 for his birthday today. I got it for him last week. got it all set up after HOURS of time with apple and bestbuy. now that I gave it to him- there is another problem!! IT WON'T CONNECT TO SAFARI OR ITUNES OR ITUNES STORE!!! The ipod he had previously is connecting to both just fine, as well as our pc. please help me.
before you answer I have tried restore.

Does the iOS device connect to other networks? If yes that tend to indiacte a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

My new iPad air 2 won't connect to app or iTunes store

my new iPad air 2 won't connect to app or iTunes store

Hi Brad,
Welcome to Apple Support Communities.
Take a look at the article linked below, it provides troubleshooting tips and information that’ll help you resolve the iTunes Store connection issue that your seeing with your iPad Air 2.
iTunes: Advanced iTunes Store troubleshooting - Apple Support
Cheers,
-Jason

I update my iTunes to update my ipad and my computer died during this and now my ipad won't connect it has an iTunes sigh on the screen

I update my iTunes to update my ipad and my computer died during this and now my ipad won't connect it has an iTunes sigh on the screen

Hello Macahoy18,
Thank you for using Apple Support Communities.
For more information, take a look at:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario

Macbook won't connect wirelessly on home network

Hey guys,
I see that a lot of you are having the same issue I am. I have a Macbook that I got the summer of 2008. Up until Thursday, it would connect wirelessly to my E-wire router and network just fine. Then it quit. Later that night, I went up to school for a class, and it connected just fine to the wireless network up there, but will not connect wirelessly to my home network. I have since gotten a new router (Netgear) and reconfigured everything (again), including security and all updates. Airport shows that I am connected to my network, and I can load web pages when I am plugged into the router via ethernet cable (as I am now) but when I try to launch Mozilla or Safari wirelessly, I get the "Server cannot be found" error message.
I am connected to my network, I have tried shutting off Airport and restarting it, as well as quitting my browser and reopening it, and rebooting my Macbook all together. And I also went in and manually entered my IP address, which is what allowed me to connect to the network via ethernet cable in the first place.
Any theories why my Macbook (which is newer) won't connect wirelessly whereas my roommates older Macbook doesn't have any issue connecting wirelessly from right next to me? And I know that it's not an issue of too many people trying to be on the network at once, since it's just the two of us at most, and I'm the only one here right now.
Any thoughts or suggestions would be appreciated.

Is your router a model that supports a/b/g/n? If you turn off N will it work? If your N is setup at 40MHz slots it may not work as well. Can you take your wireless router somewhere else for testing? I assume you might have some issue where you are at with your Mac and that router. When you open Apple Menu/About this Mac/More Info../Network/Airport does it show your network there? From a working machine can you see your Mac from your router web interface? FYI if your router was an Apple product(Airport Express or Airport Extreme/Time Capsule) you could see all your wireless clients via the Airport Utility, even signal strength and connection speed...

HT4628 Macbook won't connect to wifi, but will connect to mobile iphone, any solutions?

Long story short, I downladed an illegal file on my computer, and my internet provider cut me off. They made me connect an ethernet cable to the modem to go online and sign a I will not ever do again ordeal. Ever since then though, my computer will not connect with its wifi. My mobile iphone would connect easily and internet is fine. Just with my Macbook it won't connect. I brought the laptop to work and it would connect with other wifi networks easily, just not the one at home. any solutions?

Ever since then though, my computer will not connect with its wifi.
Is its your ISP wifi? If so, have you tried others (hot spots)?
Find Free Hotspots

New Macbook won't connect to existing network

Hi there,
I've just got my new macbook, and it won't connect to my wireless network. It comes up with an error message saying it cannot connect to the network. There's no hint of what the problem is. I have another laptop which connects to the network fine. Is it a password issue? And if so where do I go to change the relevant Airport settings?
Thanks
J

The System Preference, Network, is where you change these things. However, it will only ask for a password when you try to connect, and it needs one. If it didn't ask, the network doesn't have a password. If you tried to enter one before, you can try deleting the Keychain that holds the wireless password. Open Keychain Access from the Utilities folder. Look for your network name in the list of items and delete the one with that name. If you have more than one, that may be the issue. Just delete them and start over trying to connect. Otherwise...
We need to know more about the wireless network. Open, WEP, WPA? Type of router? What are the router settings?
What are the MacBook settings for the Airport Network settings? Is it set to join automatic or preferred networks. Try adding your network as a preferred network and try that.
The following are things that may work. Sometimes preference files prevent things like this, even on a new MacBook.
There is also a preference file, /Library/Preferences/System Configuration/com.apple.airport.preferences.plist that controls some of the global Airport items. Try moving it to the desktop and then open system preferences and re-configure the network settings. Also there is preferences.plist. It has all of your network configurations and locations. If you move it, you'll have to add all of your network interfaces back into the Network Port Configurations and any Network Locations you may have made.
You can always move them back if it doesn't help, but you'll have to overwrite the new ones that were created. You must be an admin user to do this.

My MacBook won't connect to my wifi

II've recently got a new bthub5. Since then my Mac won't connect. I've gone into system preferences but there's no AirPort only Ethernet not connected. And it also says cable unplugged. My mac has worked since the new hub but now it isn't. I'm very close to the hub. All other devices work. Even bt vision.
Can an anyone help please?

Remove all the old wireless names in the Macbook.. clear out the whole lot.. reboot the laptop and scan again.
No luck reset the wireless in the BThub to fixed channel, short name no spaces and pure alphanumerics. No security just for a test. Can the Mac now find it.. if not it is incompatible.

MacBook won't connect to wifi but iPhones will?

Help! My MacBook will not connect to wifi at home. All other devices do, but none of the MacBooks. Weird, right? I've tried every fix I could find in these forums and nothing works. Diagnostic test says network is working fine...

i sometimes run to these issues when i have my nieces and nephews visiting me and a lot of devices trying to connect to the same router - some will connect and others won't.
I solved my issue by getting into my router's settings and changing the channel - under the wireless section.
I also changed all my macbooks dns settings to the image below.
give that one a go and see if that helps you out.

MacBook won't connect to the internet!!!

I recently switch wireless service at home to At&t.
Since, my computer "connects" to my network, accepts my password, and shows full signal, but when I open Safari, or any other app that requires internet, I just get the "failed to open page because you are not connected to the internet" page.
My roommates connect to use our wireless network with their PC's just fine, and my Mac connects to other wireless service at school and work and works just fine.
I have been on the phone with At&t many times trying to troubleshoot and fix the problem. No success.
Apple charged me $49 to talk to them, with no success.
I HAVE ALREADY TRIED RESTARTING both my Mac and my router, I have reset the router, I have restored original settings in both Safari and my router, I have tried removing the security from our network in order to connect without a password, I have tried re-configuring the router to work with Macs....all no success.
I am very frustrated with the situation as I, like most people, require internet access for both school and work.
Any help, tips, or advice on the situation would be grateful.
Thank you.

Hi,
I have suffered the same problem after waking the imac from sleep mode, it seems to forget how to link with the web, I can see my wireless router in safari which tells me there isn't a problem with my network or internet connection. I've tried restarts and shutdowns then after a about 2 hours with no obvious outcome by checking settings etc., things return to normal as if nothing had gone wrong.
It's happened twice in the last 24 hours, started up when I got in from work read emails etc. about 6pm left it to go to sleep 7.30, then woke it up 3 hours later. Spent 1.5 hours trying to figure out what went wrong before giving up and going to bed.
This morning got up started machine 8.45am no problem with internet connection on safari and itunes. Put it to sleep at 10am and woke it 8.30pm up pressing the space bar with no connection again went through all the same procedures of checking and double checking settings. Then about 11pm it springs back to life enabling me to write this.
I have no idea what stops and what starts the problem.
(connection error's affected safari, mail, backup, firefox, intego-netupdate)

MacBook won't connect to the Internet V10.5.8

My Mac book won't connect to the Internet. I've tried deleting then re-installing the air port in the network window as well as moving the system configuration folder to the trash and restarting. Both with no effect. Can anyone help?

Hi, this has worked for a few...
Though all of these steps may or may not be needed, I'm including them all.
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
(There may be better or faster DNS numbers in your area, but these should be a good test).
Click OK.

My macbook won't connect to the internet even though my router/connection is fine

Two days ago my computer was fine. Since yesterday it won't connect to the internet. I've been in touch with my service provider and determined that my router is fine and everything is correctly connected. I've rebooted my modem, restarted my computer, taken dhcp offline and put it back on, repaired disk permissions... Not necessarily in that order but nothing had work. Does anyone have any suggestions?

We've determined, then, that you use your cable rather than wifi for your signal. Approach this in an organized way:
1. ISP. Check your ISP's webmail to make sure you can send and mail email using the webmail interface. If you can, that means your ISP can still send and receive emails - if only on webmail. Useful if your normal email is malfuctioning, like now.
2. Modem. Unplug and reconnect your modem, and make sure the connection is snug.
3. Cables. Make sure all of your cables and plugs are connected; it's easy to disconnect an ethernet cable while cleaning, or after random kicking.
4. Connection wizard. Go to Mail/Window/Connection Doctor, and take down the results.
Most of the time, you can trace the problem after following these steps. If there's still no luck, provide detailed info on your results.

My Macbook won't connect to web or iTunes

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