My macbook won't give me the sign in window

when I reboot my macbook pro, I get the sign in screen, but the blank to enter my password does not come up

A first generation iPad can't be updated past 5.1.1.
(119512)

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I use an external hard drive as a Time Machine back up, but I want to use another external hard drive to save movies, photos on it, but it won't give me the option to save anything on the new external hard drive. Nothing is wrong with the external hard.

I use an external hard drive as a Time Machine back up, but I want to use another external hard drive to save movies, photos on it, but it won't give me the option to save anything on the new external hard drive. Nothing is wrong with the external hard.

Hi Clarkett99,
To use an external hard drive for your iTunes library, see the steps in this article -
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
iPhoto can be used in a similar way, follow the steps in this previous discussion -
how do I save photos and their albums...: Apple Support Communities
https://discussions.apple.com/thread/3744259
Thanks for using Apple Support Communities.
Best,
Brett L

TS1398 Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.

Help! MacBook won't connect to the Internet on my network. Never had an issue on other networks, other devices work fine, i.e. iPhone/iPad. Says it's connected. Plugged in Ethernet and tried other browser. Called ISP and all good on their end.

You can't change it - just try aagain.
https://discussions.apple.com/index.jspa
Where you find these options:
Notebooks
MacBook Pro
MacBook Air
iBook
MacBook
PowerBook

HT201272 I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??

Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Keys fn fn (or other) does not activate the dictation only functions "Edit" "Start Dictation .... on MacBook Pro, Please give me the solution Thanks.

keys fn fn (or other) does not activate the dictation only functions "Edit" "Start Dictation .... on MacBook Pro, Please give me the solution
Thanks

Welcome to Apple Support Communities
It's possible that Dictation is set up to be turned on with a different key. Open System Preferences > Dictation & Speech, and choose the key you want to use to activate Dictation next to "Shortcut". Read > http://support.apple.com/kb/ht5449

Disk utility will not boot using COMMAND R. It won't give me the 'ERASE' option when I open Disk Utility. How do I wipe my hard drive?

Disk utility will not boot using COMMAND R. It won't give me the 'ERASE' option when I open Disk Utility. How do I wipe my hard drive?

If you're truly running 10.6.8, there is no Recovery partition - that didn't come along until 10.7x.
You'll need to use the set of gray discs that originally shipped with your model. If you don't have them, you can always get your serial number from the bottom of the casing and call Apple to get a set of replacement discs. These will run you about $20 + shipping & taxes. Once you have the discs, boot from Disk One and use Disk Utility to erase your HD and then reinstall whichever version of OS X that shipped with your model. No way around of getting the discs.
Clinton

HT4759 I wanted to login to iCloud from my ipad to view my calendar. The message was that I needed to set up iCloud on the device but I have and it won't give me the login screen. What am I missing? Thank you.

I wanted to login to iCloud from my ipad to view my calendar. The message was that I needed to set up iCloud on the device but I have and it won't give me the login screen. What am I missing? Thank you.

I'm assuming you are trying to log in using Safari on your ipad - if this is the case, you can't do that on an iOS device. You must use the Calendar app on the device. If you are using someone else's device, then you have a problem doing this. I just tried using Chrome on an iPad and that also doesn't work. If there's on nearby, use a computer's browser, that works.

My Yahoo Mail in Firefox now won't give me the name list in the To/CcBcc fields ? Has been fine. Firefox is the latest version and history etc all cleared.e

My Yahoo Mail in Firefox now won't give me the name list in the To/CcBcc fields which has been working fine.
Firefox is the latest version and history etc all cleared.
I have done the syncing again and restarted.. That e-mail address field still not accessed.
The Yahoo Mail works fine as before if using Internet Explorer...
Help please...
............................................

My Firefox was always been in "Never remember History" .... and I have just cleared All History again.. and it still doesn't work..

HT5312 For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?

For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say " send security code." What should I do?

The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

My ipad won't give me the option to upgrade from op system 5.1.1 to higher as the update option say's I'm up to date.

My ipad won't give me the option to upgrade from op system 5.1.1 to higher as the update option say's I'm up to date.

A first generation iPad can't be updated past 5.1.1.
(119512)

I am trying to configure some new unsupervised iPod touch 4th generation using Apple Configurator but it won't give me the option to install the app that appears on the Apps tab.

I am trying to configure some new unsupervised iPod touch 4th generation using Apple Configurator but it won't give me the option to install the app that appears on the Apps tab. I have tested the to see whether it works in supervised mode and it does but in Prepare mode it won't let me tick the box.
Any ideas anyone?
Many thanks
Mario.

The requirments say:
Requirements: Compatible with iPhone 3GS, iPhone 4, iPhone 4S, iPad 2 Wi-Fi + 3G, and iPad Wi-Fi + 4G.Requires iOS 5.0 or later.
No mention of iPod touch
http://itunes.apple.com/app/jack-boxer/id530122469?mt=8

HT2506 Is there any way to view a signed PDF where the signed uses Windows/Adobe and I am viewing it preview?...I do not see the signature in "signed" docs

Is there any way to view a signed PDF where the signed uses Windows/Adobe and I am viewing it preview?...I do not see the signature in "signed" docs

I have already reinstalled both Adobe Reader and the full version of CS5 which includes Adobe Pro. Neither of those steps worked.
Thanks,
GiGi

My MacBook won't boot past the grey screen showing a folder sign with question mark, My MacBook won't boot past the grey screen showing a folder sign with question mark, My MacBook won't boot past the grey screen showing a folder sign with question mark

Hi, I need some serious help immediately. I have been using an external hard disc to watch movies and stuff on my MacBook. However last night I removed the external hard disc accidentally without closing the programs that were still using the data from the hard disk and hence the complete MacBook got hanged and nothing responded. I tried using command Q to shut down the program buy it didn't help either. So finally I gave up and shut down the MacBook manually by pressing the power on/off button.
However when I tried restarting my MacBook I faced a serious problem. The start up won't boot beyond the grey screen showing a folder sign with a question mark sign in it .. I just don't know what to do. Somebody please help me and guide me through this problem
Awaiting quick response
Gratitude in advance
Regards
AJ

If you try booting your Mac holding down the Option key, you should see the icon for Macintosh HD. Try selecting that to boot. If you can get in that way, go to System Preferences > Startup Disk and select your Mac HD, then click Restart.
If you can't see the Mac HD, the volume may indeed need repair as Niel said.

MacBook won't boot - Error: The underlying task reported failure on exit

My wife's new MacBook won't start up. It crashed earlier today and when she tried to restart it, it got as far as the gray Apple logo and the spinning gear and then it reboots again. I booted it with the Leopard install disc and two strange things happened.
1. When the installer first opens, it gives me an error that says I cannot install Mac OS X on this computer. This is a 3 month old MacBook that shipped with Leopard, but it's telling me that OS X can't be installed.
2. When I run verify or repair permissions with Disk Utility from the Leopard disc, I almost immediately get an error stating "The underlying task reported failure on exit". When I try to verify or repair the disk, it says everything is fine.
The HD appears to be fine. I can access it from Firewire Target Disk Mode and everything is still there. I can also boot into Single User Mode, but not Safe Mode.
The night before the crash I made a change to the HD permissions via "Get Info". I copied the "Read/Write" settings to all enclosed folders because it was telling me that it couldn't install Flashplayer because I didn't have sufficient permission, even though she has an Admin account. After the change, Flashplayer installed just fine and everything was OK until this afternoon when she had a kernel panic while iChatting. iChat was the only program open at the time. She rebooted and hasn't gotten past the gray Apple logo since. I read in some other threads about people having the same issue after accidently setting HD permissions to "none". One suggestion was to use Firewire Target Disk Mode to open the drive with another computer and change the permissions back. I tried that, and the drive opened just fine, as I mentioned, but the permissions didn't appear to be set in a way that would cause problems. I set all of them to read/write and applied them to all enclosed folders just to be sure, but nothing changed when I rebooted.
Any other suggestions will be much appreciated. Thanks!

ndelc wrote:
When I looked at the permissions for the HD in FW Target Disk mode, it was set to:
System: Read/Write
Admin: Read/Write
Everyone: Read Only
This is not your problem unless you have changed the r/w for special accounts elsewhere.
I have the same on my HD. But it's the individual files that are important.
Nothing there indicates that it should be locking her account out.
How do you create a new admin account from the Leopard DVD? It wouldn't allow me to do much of anything except Disk Utility.
I have not done it so I don't know, but there is a way to create a new administrator account using the DVD. Search these forums because I know others have done it.
Would it be possible to attempt to change things back by booting into single user mode? If so, what do I need to do?
I am not sure you can even boot into the Single User mode, or do you mean the Super User mode?
You have taken write privs away from everyone so I believe only a Super User can fix it. I am not even sure the Sudo will work in your case.
Thanks for your help!
If you find out how to access your drive from the Leopard DVD, you need to invoke SU privileges and undo whatever it was you did.
Were you using Time Machine? That would make fixing it a piece of cake. Just revert to the last backup before you made these changes.
Message was edited by: nerowolfe

Macbook won't get past the grey start up screen

I purchased my Macbook in 2008, roughly July.
My fiance unknowingly shut down my macbook in the middle of start up. Before that it was running perfectly fine, I had no issues.
After my fiance stopped the start up, the macbook won't turn on. It'll load up to the grey loading screen (example here)... It doesn't make much noise as it starts up either. I have all original discs that came with the macbook, if that helps any.
I'm frustrated, as I can't afford to replace my mac at this point.
Any idea what I can do?
Thanks..

Hopefully, nothing permanent. Do the following:
If you have Snow Leopard installed:
Reinstall Snow Leopard without erasing the drive
Do the following:
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install the Combo Updater for the version you prefer from support.apple.com/downloads/.
If you have Lion installed:
Reinstalling Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Continue button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
If you have Leopard installed:
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

My macbook won't give me the sign in window

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