My Macbook Won't shut down or restart...I have to force quit every time

I can no longer get my macbook to shut down, it makes me force quit.  I get an error message and Word opens and I'm told to close Word.  THen I do, try to shut down again, and it happens again.  Word opens, an error message pops up telling me to close Word.  Then I do, and try to shut down again...
ad infinitum
ad nauseam
help

Greiffenstein,
which model MacBook Pro do you have, and which version of OS X is installed on it?

Similar Messages

  • 10.5.3 won't Shut Down too often and have to Force Quit!

    Right after 10.5.3 update, my iMac 24" often won't Shut Down at all, forcing me to use the ON/OFF button. Software that used to work fine like Firefox 2.00.14, PowerPoint 10.1.9, and You Synchronize 2.1.1 now lock up often and can't be Force Quit when they become unresponsive like before. This pretty much means the machine won't shut down either.
    I've repaired permissions and all of the hard drives checked out fine. Any idea how to correct these unpleasant problems?

    After further investigation it seems to be related (at least in my case) to a bug that affects firefox and 10.5.3 update.
    Have a look here:
    http://discussions.apple.com/thread.jspa?threadID=1541870
    and here:
    https://bugzilla.mozilla.org/show_bug.cgi?id=436575

  • I have to force quit every time I shut down the computer because Firefox gets hung up

    I shut my Mac laptop down every night. When I do, I always have to 'force quit' because the application won't quit on its own. When I turn my computer on the next day, it offers to restart the previous session. I wonder why it is that the application won't quit on its own, or what website is causing the problem.

    See [[Firefox hangs]]
    If you issue is resolved by this post please click Solved it! so we can assist others.

  • Macbook won't shut down or restart. it freezes at the blue screen.

    first time this happened i didn't notice. But then everytime I shutdown my macbook it freezes at the blue screen until all the battery is dranged, so I have to shut it down by pressing the button. Then I tried to restart it and the same thing happened!
    I don't remember downloading any new apps that night that might have caused this.
    please help.
    Mac OS X 10.6.7

    Hi. Try these steps.
    http://support.apple.com/kb/ts1545
    Good luck!

  • Booting from remote disc on MBA that won't shut down or restart?

    Hi all,
    I am trying to do an archive and install on my partner's MBA because, even after running through all the possible options with Applecare, it won't shut down or restart. I have already reinstalled the software on another machine that was having the same problem and the issue has been resolved.
    My problem is, however, in trying to boot the MBA off a remote disc. I can, of course, access the Mac OSX install disc remotely from the MBA in another optical drive, but when I begin the install process and it wants to restart the MBA, the MBA hangs up and doesn't restart (because that was it's problem in the first place).
    The MBA and the Mac running the install disc are both connected via ethernet through my Airport hub. As you can't simply hold the C key during startup with the MBA, I was wondering if there is any way to get the MBA to find the remote disc on start up?
    Thanks.

    How did you transfer your "settings"?
    If you used the Migration Assistant you are obviously transferring something that is causing an issue. Erase and reinstall Mac OS X and then manually transfer your documents to your MacBook.

  • Macbook won't shut down unless i force quit!

    Hi my  macbook won't shut down unless i force shutdown.... it's been like this for a while so i hardly ever shut it down..... can't even close the case as it will then just continually shutdown and re-start itself on n on n on, whilst shut!!!
    It does occasionally shut down successfully ...... but today it shut down fine.... 1st time i tried it for well over a week! But then refused to start up! 1st time it's done this!! it took over two hours to convince it to start!!! Any thoughts would be massively appreciated ..... apple care run out and ZERO funds to have fixed !!! : (( v sad as i love my mac and can't do without it!!!

    shelbell508 wrote:
    I tried to run the disk utility and it wouldn't run properly
    Exactly what did you do to run Disk Utility and exactly what happened up to the freeze?
    I called some place to ask for advice and they said it could be my logic board???
    That's an easy answer to give but not necessarily the correct one.
    If you have the system restore disc that came with your Mac, boot with that disc in the Mac while holding down the "D" key. That will invoke hardware diagnostics. Run those several times to investigate the possibility that your Mac has a hardware flaw.

  • MacBook will not Shut Down or Restart

    My MacBook will not shut down or restart from the apple menu, nor from any other dialog box that pops up, after an update, for instance. The only way I can turn it off/restart is by using the power button. I have tried archiving and installing OS X, but I am still having this problem. Does anybody know how to fix this?

    Hi Henry,
    Help here: http://docs.info.apple.com/article.html?artnum=303319
    Second, make sure you have all your updates. Click the Apple logo in the Menu then click Software Updates.
    Reset PRAM by holding option-command-P-R keys down during startup until you hear the chime at least three or four times.
    Resetting the PRAM is a standard procedure for the problem you are experiencing.
    Also, run Disk Utility and Repair Disk Permissions. DU is located here:
    Applications/Utilities. Launch DU, select MacintoshHD in the panel on the left, then click Repair Disk Permissions. Quit DU and reboot.
    If you need further assistance, please post back.
    Carolyn

  • My mac pro won't shut down or restart

    my mac pro won't shut down or restart . the only way i can do it is buy holding down the power button

    Reset SMC.
    http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • Macbook Pro cannot shut down or restart

    My Macbook Pro cannot shut down or restart by any means. I have to forcefully shut it down by pressing the shutdown button for a few seconds.
    I was told this might be a system problem so I reinstalled the OS X system but the problem not solved.
    This is very troubesome as the system update cannot be installed (because the required restart cannot be done).
    Can anyone suggest me what I could do next?
    Thank you in advance!
    (To add on, my Apple manu seems not working as all. Not only the shut down/ restart function, but also the "About this mac" is not executing anything)
    Ning

    If this is happening now for the first time, press and hold the power button for a few seconds to force a shutdown, then press again briefly to restart.

  • HT4623 iPad won't shut down or restart. Apple flashes on and off. How can this be fixed?

    iPad won't shut down or restart. Apple flashes on and off. How can this be fixed?

    My ipad also does not shut down. I've tried to reboot a million times (holding down the home and power buttons simultaneously). I've tried resetting everything (after successfully backing up on iCloud). I tried the remote reboot (backing up ipad on iCloud, then on a separate computer, log on to iCloud, locate your device, clear all, reboot everything). Nothing worked. Took the ipad to the tech dept at the store, and they said its a mechanical failure of the power button, either the sensor or spring. Without the extended warranty, costs $250 to fix, because the screen is glued down to the machine. With the warranty, they would have replaced it for free. Ugh. My ipad is 1.5 years old. It would have been covered. But it shouldn't be so easy to damage! Outrageous that ipads are so glitchy at this price point. Outside techies can fix, but the machine could be damaged because of the way it's made.
    Another option the techie at apple told me about, which won't shut down the ipad but will take it to the locked home screen, is go to Settings, General, Accessibility, under physical and motor, turn on the Assistive touch. That adds a button to the screen. Select Device, then Lock, and that takes you straight to the black screen. Not a total power down but maybe it burns through the battery less.

  • I was recently prompted to update iPhoto and make changes to the library.  I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle.  I have used force quit, rebooted and started again several times.  How do i get this to work?

    I was recently prompted to update iPhoto and make changes to the library.  I did it but it keeps hanging up in step 5 or 6 and won't complete the cycle.  I have used force quit, rebooted and started again several times.  How do i get this to work?

    Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild.
    If that fails:
    Restore from your back up, repair the Library and try again.

  • How can i delete an app on my desktop that says it won't delete because it's still open, even though i have done force quit numerous times.

    How can i delete an app on my desktop that says it won't delete because it's still open, even though i have done force quit numerous times? I even deleted it's files in my Finder and it just won't go away.  Help please!! TIA

    Restart the computer then delete it.
    Uninstalling Software: The Basics
    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.
    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.
    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.
    There are many utilities that can uninstall applications.  Here is a selection:
        1. AppZapper 2.0.1
        2. AppDelete 3.2.6
        3. Automaton 1.50
        4. Hazel
        5. AppCleaner 2.1.0
        6. CleanApp
        7. iTrash 1.8.2
        8. Amnesia
        9. Uninstaller 1.15.1
      10. Spring Cleaning 11.0.1
    For more information visit The XLab FAQs and read the FAQ on removing software.

  • Camera Raw will not install on my mac,os 10.7.5. When I click on the install package the main install screen opens and that is as far as I can proceed with the down load. I have to force quit the software and try again. I have deleted and downloaded the s

    Camera Raw will not install on my mac,os 10.7.5. When I click on the install package the main install screen opens and that is as far as I can proceed with the down load. I have to force quit the software and try again. I have deleted and downloaded the software several times to no avail. I need some help.

    Appreciate your help Ian and others.   I have since uninstalled FCS and reinstalled FCXP only to get the same thing. Loading FCXP stalls at "Looking for Compressor Support".  When I first downloaded FCXP from the App store I didn't notice that FCS was being placed in it's own folder.  It's not something I did manually.  Although moved into it's own folder with FCXP on the same drive.  I was not able to open FCS apps. They would load and then "quit unexpectantly".  They opened just fine before I downloaded FCXP.  Do I need to purchase Compressor so that FCXP recognizes it? It seems this is where it stalls. It doesn't explain however why my computer "FREEZES" while doing this.  I am in the process of re-installing Lion to see if this helps, otherwise I am at a complete loss. 

  • My Macbook Pro won't shut down or restart without forcing shut down. Hangs on grey screen. iTunes not recognizing iPod.

    HELP!!!
    Here are the specs of my machine:
    2011 13.3" MacBook Pro
    4 GB Ram/320 GB HD
    For the past several months my MacBook Pro refuses to shut down or restart without holding down the power button. Whenever I choose to restart or shut down the computer, it will hang on a grey screen. I have even tried letting it hang for an hour, and it still won't shut down. I notice that once in a while it will retart or shut down correctly if I had not used opened iTunes since turning it on. However, even manually closing iTunes before shutting down or restarting does not solve the problem. It seems as though it only shuts down if iTunes was not used since restarting the computer. Is this a registry error? Do I need to reinstall iTunes? I noticed this problem began happening after I uninstalled Kaspersky Virus Scanner, could that be the problem as well? Also, I cannot guarantee that the problem is only associated with iTunes. I just noticed that one of the few times it shut down or restarted correctly, iTunes coincidentally had not been used. Also, this problem started happening while I was still using Lion and has continued despite upgrading to Mountain Lion.
    Also, whenever I update my iPod through iTunes, it won't eject properly, and a transparent icon of the iPod displays on the screen even after I have removed it from the USB port. Furthermore, the iPod will only be recognized by iTunes and will only be updated the first time I plug it in. After removing it and plugging it back in, it won't recognize or update the device unless I shut down and restart the computer. I have the latest addition of iTunes. I also have two iPods, one 80 GB Classic, and one 8 GB Nano, and I have the same problem with both.
    I have AppleCare. Should I take my macbook to the genius bar?
    Applications I normally use are Word, Safari, FireFox, iTunes, FinalDraft, Photo Booth, Notes, Mail, App Store, etc. No real heavy lifting.
    Any feedback would be very much appreciated. :-)
    Thank you everyone!!

    I have this question too.

  • My computer won't shut down or restart b/c it says that I need to close Safari.  However, my Macbook won't allow me to shut down Safari.  How do I resolve this?

    How do I get my Macbook Pro to shut down.  It won't allow me to, b/c it says that Safari needs to close.  However, Safari is closed, and when I re-open Safari to try to Quit Safari, it isn't in bold to allow me to Quit.  How do I resolve this issue?

    Force Quit .
    Press command + option + esc keys together at the same time.
    Wait.
    When Force Quit window appears, select the application if not already.
    Press Force Quit button at the bottom of the window.
    Wait.
    Application will quit.
    If this does not help, press the power button for 7 or more seconds.
    Computer will shut down.
    Restart.

Maybe you are looking for

  • JSF & JSP

    DEAR SIR/MADAM, can u tell me what is major difference between jsf & jsp? because i need to planning develop web application. which is a best for design/deploy/performance. i don't know how to choose which one ? best regards boris

  • Valuation Class / GI and Profit Center

    Respected MM Experts, We created a new valuation class, however when I post goods issue to COGS instead of posting to the profit center found at the material level it post to an unallocated profit center that we don't want. We created a sales order p

  • Commando 4g won't activate

    I just received a commando 4g and I tried to active it but it won't active just sits there saying activating

  • Toystore: Using findByKey instead of other query methods

    I think I already know the answer to this but I cannot exactly find supporting documentation. I would like to know when it is appropriate to use findByKey over setting the where clause parameters and calling executeQuery. I notice the Toystore sample

  • Mac OS X 10.5: User folder has changed into a Package file

    So I've seen a few posts about Desktop becoming a package, but I've been living with my entire user account as a package for several months. I've checked permissions, run disk utility, and removed any .DS_Store files I could find all to no avail. If