My Macbook wont turn on, it gets pasted the White Apple screen then goes to a Blue screen that quickly turns a slightly darker shade of blue with the familiar loading icon then back again and does this over and over. What should I do? please help!
So today my iPhone decides to go into recovery mode on me randomly so I plugged it into my Macbook right away, but it wasn't showing up in iTunes so I did a quick internet search as to why that could be. On the Mac support forum I found instructions stating I should make sure I had the current verison of iTunes on my computer, turns out I had been putting off an Update because I didn't like waiting for it to restart n so forth. So I clicked my boucning update friend at the bottom of my screen and it started checking for updates, the bar got maybe a quarter of the way up and then stopped moving all together, I thought something was wrong so I clicked cancel and tried again. The same thing happened so I clicked cancel and went back to the Internet to find more help on my problems. I found yet another forum saying this solution was simple, restart the computer. So i clicked my little apple at the top and pressed restart and that has been the last thing I got to do on my computer because when it restarted it got past the White Apple logo screen and went on to a Blue screen which quickly turned a darker shade and had the loading circle, then back to the previous blue screen, then right back to the darker one. This process it repeated several times and I can't for the life of me figure out what to do. Please someone have a simple answer to this that I haven't Already tried, I have already tried safe mode and it just doesn't work for me. Please please help I need my computer for class it has all my notes and a paper I was doing, not to mention my iphone is still in recovery mode, even when I can get to another computer to fix that I need all the back up files off of my macbook to restore it to what I know it as and not default.
Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)
Similar Messages
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my phone ran out of battery as it was updating to iOS 6. Now it is having trouble rebooting. The silver apple logo keeps showing up and fading away. And doing it all over again... What should I do PLEASE help!! My phone is NOT jailbroken.
I should mention, it was on low power as I was using it.
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i can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me
I'm having a same problem, taking my phone to genius bar tonight. Is there any virus going on??
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okay i updated my iphone 5 and i changed my password and now i dont remember it i cant restore my phone because my power botton does not work so what should i do PLEASE HELP!!!!!!! Thanks
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
i have a generation 1 ipod touch my wifi is not working, under setting the wifi says no wifi and is gray. i have tried resetting it and its not workin. what should i do, please help. thanks
If a restore did not fix it, you have a hardware issue--possible bad wi-fi radio.
Basic troubleshooting steps.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD -
i bought macbook air from my friend and he dont have the apple id which he used when he bought it so my window crashed and i tried to reinstall the window but i dont have the apple id what should i doo please help
The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted in Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. -
MacBook Pro on start up gets stuck on white apple screen?
My computer froze while I was playing music, I left it alone to recover, but it got hot and the screen went black. I turned it off and then on. However, when i turn it on, it only loads to the white apple page and will not let me sign in or anything. Any suggestions?
This Apple doc. will help guide you.
DALE -
I downloaded itunes onto my computer but when I go to open it up the agreement screen comes up. I click accept and then nothing else pops up. What should I do?
refer to following article to remove SC file(s):
Win 7/Vista http://support.apple.com/kb/TS2363
WinXp http://support.apple.com/kb/TS1776
Proceed to repair or reinstall your Quicktime.
START > CONTROL PANEL >
Win7/Vista - PROGRAMS N FEATURES
WinXP - Add n Remove Rrograms
hightlight QUICKTIME and click CHANGE then REPAIR. -
I downloaded and installed itunes, but itunes will not connect to ;internet (I do have internet. I don't know what too do, can you help?
I'm having the exact same issue. I'm connected to the VPN, but I can't mount or otherwise connect to the shared drive. Did you ever resolve this?
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ok, so heres my problem . I have this ipod touch 4g and i was updating it to the newst version and the screen turned white i tried connecting it to the computer and nothing i pressed the home and main button but still nothing i dont want to pull it apart or anything but please help what do i do
Let the battery fully drain. After charging for an hour try the reset (both buttons) and restore as necessary.
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My iphone4 was stolen i goto fine my iphone and i acsidintal press wipe out what i do? please help
my iphone4 was stolen and i go to,,fine my iphone and i accidintal press a wipe out,,,can i truck my device..i afraid coz i wipe out,,what i do to back my iphone4 please help..,.,.
There is nothing to do. By remote wiping it, you prevented it from being further tracked.
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Os x mavericks reads my macbook pro 15 inch as a (13-inch) what should i do please help :(
My macbook pro
15-inch
Early 2011
After updating to OS X mavericks
The display in (about my mac) menu reads it as 13-inch
What should i do?? Any help??Here's wjosten's response:
The tool to flash the logic board is only "officially" available to Apple or AASPs. The OP needs to take the computer back to the AASP that did the work & have them fix things.
Do you have a an Apple certified technician nearby? If not, I don't think you have other options. You could email the people who did the work for you, and ask them to figure out how to help you. -
I need help why does my ipod keep saying connect to itunes,I have already restored it 7 times what to do now.HELP ME!
If the restores were successful, that is completed all steps without errors then:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. . -
my iphone 4s 16G keeps restarting i cant back it up or anything else because it keeps restarting please help
Thank you for your reply.
My iTunes is up-to-date.
There is no number, just said "an error occured".
There's no problem on iCloud back up, only take long time.
I have tried this and re-downloaded iTunes, both didn't work.
I have decided to give it all up. From now on I will never keep any important data on my phone. I prefer old-fashioned one better because I like to be independent. Technology is too complicated to understand. Too much headache. Thanks anyway. Goodbye!
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