My MacBook wouldn't run

Hi,
Since yesterday this problem appear suddenly after I decide to pull off the battery of my MacBook when it run.
...why I do this ? I always turn off my MacBook "normaly", but in this case, I was surprise by the "automatic run" of the laptop, without I activate any command in the battery menu !!! Plus, my MacBook wouldn't turn off, the keyboards did'nt respond; I just can use the trackpad to use the mouse and try to stop it !
That's why I do this, friends.
After, when I replace the battery the MacBook wouldn't run; I check the charge of the battery, 3 of 5 leds are lit.
Try to reset SMC, doesn't change anything.
When I plugg the battery charger, there's no light, and it doesn't change when I pull off the battery.
So, I need your help to go further and restart my MacBook
It's an "old" MacBook Intel, with OS X 10.5.8 (waiting for Snow Leopard delivery), 2 Go ram, 130 Mo HD...and it's my "music producer"
Thxs

Why not plug in the power?

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  • MacBook Pro Lag, running slow and to much time to start.

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    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
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            BANK 1/DIMM0
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        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 52
    Video Information: ℹ️
        Intel HD Graphics 4000
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.3 (14D131) - Time since boot: 2:43:28
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        APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
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        Apple Inc. BRCM20702 Hub
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        [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
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    Hi
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    EtreCheck version: 2.1.8 (121)
    Report generated April 14, 2015 at 10:26:47 AM CST
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,2
        1 2.9 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
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            BANK 1/DIMM0
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        Wireless:  en1: 802.11 a/b/g/n
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  • White Macbook (mid 2006) Runs loud and very hot,  battery not charging

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    Hardware Information:
              MacBook Pro - model: MacBookPro8,2
              1 2.2 GHz Intel Core i7 CPU: 4 cores
              4 GB RAM
    System Software:
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    Disk Information:
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                        Macintosh HD (disk0s2) /: 499.25 GB (424.92 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              HL-DT-ST DVDRW  GS31N 
    USB Information:
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. FaceTime HD Camera (Built-in)
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    Problem System Launch Agents:
                     [failed] com.apple.afpstat.plist
                     [failed] com.apple.AirPlayUIAgent.plist
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    Launch Daemons:
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                     [loaded] com.adobe.SwitchBoard.plist
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    3rd Party Preference Panes:
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    Internet Plug-ins:
              AdobePDFViewer.plugin
              AdobePDFViewerNPAPI.plugin
              Flash Player.plugin
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              googletalkbrowserplugin.plugin
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              QuickTime Plugin.plugin
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              14.6  %          WindowServer
              6.9   %          coreaudiod
              6.4   %          uTorrent
              1.9   %          WebProcess
              1.4   %          iTunes
              1.2   %          EtreCheck
              0.5   %          fontd
              0.2   %          NotificationCenter
              0.1   %          Dock
              0.0   %          Microsoft

  • Problem description: My MacBook Pro is running really slow. Applications won't open or take up to 10 min.  EtreCheck version: 2.1.5 (108) Report generated December 27, 2014 at 9:15:58 PM CST  Click the [Support] links for help with non-Apple products

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    Report generated December 27, 2014 at 9:15:58 PM CST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
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      MacBook Pro (13-inch, Late 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.4 GHz Intel Core i5 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      HD (disk1) /  [Startup]: 498.88 GB (5.04 GB free) (Low!)
      Core Storage: disk0s2 499.25 GB Online
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      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
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      [killed] com.apple.icloud.findmydeviced.plist
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      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [running] com.trendmicro.icore.av.plist [Support]
      [running] com.trendmicro.icore.main.plist [Support]
      [running] com.trendmicro.icore.wp.plist [Support]
      [running] com.trendmicro.itis.plugin.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
      [invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
      [loaded] com.trendmicro.itis.uninstaller.plist [Support]
    User Login Items: ℹ️
      iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
      WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      bomgar-scc-20130819-104735 UNKNOWN (missing value)
      bomgar-scc-20130905-143949 UNKNOWN (missing value)
      HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
      HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
    Internet Plug-ins: ℹ️
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
      CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      QuickTime Plugin: Version: 7.7.3
      Default Browser: Version: 600 - SDK 10.10
    User internet Plug-ins: ℹ️
      npBcsMcTcIO: Version: Unknown [Support]
    Safari Extensions: ℹ️
      Trend Micro Toolbar [Installed]
    3rd Party Preference Panes: ℹ️
      Carbonite  [Support]
      Flash Player  [Support]
      Paragon NTFS for Mac ® OS X  [Support]
      Seagate Dashboard for Mac OSX  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      HD: Disk size: 498.88 GB Disk used: 493.84 GB
      Destinations:
      Jens Seagate Backup [Local]
      Total size: 999.86 GB
      Total number of backups: 6
      Oldest backup: 2014-06-24 10:33:56 +0000
      Last backup: 2014-12-17 17:14:18 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 493.84 GB X 3)
      My Passport for Mac [Local]
      Total size: 2.00 TB
      Total number of backups: 14
      Oldest backup: 2013-08-21 19:19:35 +0000
      Last backup: 2014-12-19 11:44:23 +0000
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% coreaudiod
          5% CarboniteDaemon
          4% iMovie
          3% JustCloud
          3% Wondershare Player
    Top Processes by Memory: ℹ️
      335 MB iPhoto Library Manager
      180 MB Finder
      142 MB iMovie
      70 MB Preview
      51 MB Microsoft Word
    Virtual Memory Information: ℹ️
      149 MB Free RAM
      1.04 GB Active RAM
      897 MB Inactive RAM
      1.17 GB Wired RAM
      30.53 GB Page-ins
      1.42 GB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
      Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
      Dec 26, 2014, 02:22:01 PM Self test - passed
      Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]

    You have nearly run out of disk space.  Either purchase a larger one or start cleaning out the one you have?

  • Macbook Pro is running slow after mavericks upgrade

    Hello everyone,
    I recently downloaded the last update of Mavericks on my Macbook pro (13 inch, mid 2012).
    Since the upgrade, my mac has been incredibly slow... I have tried different things including: completely re downloading and installing mavericks, running the apple hardware test (both short and long tests), I have tried to fix it through resetting the macbook to factory settings. None of my attempts were successful.
    The Hardware:
    Mid 2012 Macbook Pro.
    Running OS X 10.9.4 Mavericks
    2,5 GHz intel Core I5
    4GB 1600 MHz DDR3
    The Problem:
    I updated Mavericks to its last version (10.9.4) and all of a sudden my macbook became super slow. It had no problem before, even under Mavericks, so my guess was it is a problem linked to this last version...
    What I've Done Thus Far:
    - Apple Hardware Tests (both long and short): All passed
    - Reinstalled Mavericks
    - Restoring to factory settings
    Any suggestions on what do to?
    Thank you!
    Nathan.
    ps: I ran EtreCheck, here are the stats.
    EtreCheck version: 1.9.15 (52)
    Report generated 21 Aug 2014 17:45:35 GMT+2
    Hardware Information: ?
      MacBook Pro (13-inch, Mid 2012) (Verified)
      MacBook Pro - model: MacBookPro9,2
      1 2.5 GHz Intel Core i5 CPU: 2 cores
      4 GB RAM
    Video Information: ?
      Intel HD Graphics 4000 - VRAM: (null)
      Color LCD 1280 x 800
    System Software: ?
      OS X 10.9.4 (13E28) - Uptime: 0 days 0:45:35
    Disk Information: ?
      APPLE HDD TOSHIBA MK5065GSXF disk0 : (500,11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted>: 209,7 MB
      Macintosh HD (disk0s2) / [Startup]: 499,25 GB (486,95 GB free)
      Recovery HD (disk0s3) <not mounted>: 650 MB
      OPTIARC DVD RW AD-5970H 
    USB Information: ?
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
      Apple Inc. BRCM20702 Hub
      Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ?
      Apple Inc. thunderbolt_bus
    Gatekeeper: ?
      Mac App Store and identified developers
    User Login Items: ?
      None
    Internet Plug-ins: ?
      Default Browser: Version: 537 - SDK 10.9
      QuickTime Plugin: Version: 7.7.3
    Audio Plug-ins: ?
      BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
      AirPlay: Version: 2.0 - SDK 10.9
      AppleAVBAudio: Version: 203.2 - SDK 10.9
      iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins: ?
      Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    3rd Party Preference Panes: ?
      None
    Time Machine: ?
      Time Machine not configured!
    Top Processes by CPU: ?
          3% WindowServer
          1% mds
          0% systemstatsd
          0% mds_stores
          0% fontd
    Top Processes by Memory: ?
      287 MB com.apple.WebKit.WebContent
      111 MB com.apple.IconServicesAgent
      106 MB Safari
      90 MB mds_stores
      57 MB sandboxd
    Virtual Memory Information: ?
      432 MB Free RAM
      1.69 GB Active RAM
      1.26 GB Inactive RAM
      648 MB Wired RAM
      1.49 GB Page-ins
      12 KB Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Macbook Pro 2011 - running slow after installing Yosemite

    Can anyone help me - my late 2011 Macbook Pro is running very slow since installing Yosemite.  Also my Microsoft Office for Excel is not allowing me to type into cells - I can copy and paste but not add new text.
    I have run the Etre diagnostic app (as suggested on another thread) and these are the results I get. Can anyone help - or do I have to uninstall Yosemite and how would I do this?
    Problem description:
    Macbook running slow since installing Yosemite - cannot type in Office Excel spreadsheets at all
    EtreCheck version: 2.0.11 (98)
    Report generated 6 November 2014 19:04:01 GMT
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2 GHz Intel Core i7 CPU: 4-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1440 x 900
      AMD Radeon HD 6490M - VRAM: 256 MB
    System Software: ℹ️
      OS X 10.10 (14A389) - Uptime: 2 days 19:30:17
    Disk Information: ℹ️
      Hitachi HTS547550A9E384 disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (392.29 GB free)
      Core Storage: disk0s2 499.25 GB Online
      HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /System/Library/Extensions
      [loaded] com.logmein.driver.LogMeInSoundDriver (4.1.46f31) Support
      [not loaded] com.novatelwireless.kext.wwan (3.0.15) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.74) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
      /System/Library/Extensions/NovatelWirelessWWAN.kext/Contents/PlugIns
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.15) Support
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.15) Support
      [not loaded] com.novatelwireless.driver.3G (3.0.15) Support
      [not loaded] com.novatelwireless.driver.3GData (3.0.15) Support
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.15) Support
      [not loaded] com.novatelwireless.driver.NWVBE (3.0.15) Support
    Problem System Launch Agents: ℹ️
      [failed] com.apple.CallHistoryPluginHelper.plist
      [failed] com.apple.coreservices.appleid.authentication.plist
      [failed] com.apple.icloud.fmfd.plist
      [failed] com.apple.security.cloudkeychainproxy.plist
      [failed] com.apple.spindump_agent.plist
    Problem System Launch Daemons: ℹ️
      [failed] com.apple.corestorage.corestoragehelperd.plist
      [failed] com.apple.ctkd.plist
      [failed] com.apple.ifdreader.plist
      [failed] com.apple.nehelper.plist
      [failed] com.apple.wdhelper.plist
      [failed] com.apple.xpc.smd.plist
    Launch Agents: ℹ️
      [running] com.logmein.logmeingui.plist Support
      [running] com.logmein.logmeinguiagent.plist Support
      [not loaded] com.logmein.logmeinguiagentatlogin.plist Support
      [running] com.rim.BBAlbumArtCacher.plist Support
      [running] com.rim.BBLaunchAgent.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [running] com.logmein.logmeinserver.plist Support
      [invalid?] com.logmein.raupdate.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [running] com.rim.BBDaemon.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist Support
      [loaded] com.divx.agent.postinstall.plist Support
      [failed] com.facebook.videochat.[redacted].plist Support
      [loaded] com.google.keystone.agent.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.spotify.webhelper.plist Support
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
      Dropbox Application (/Applications/Dropbox.app)
      Spotify Application (/Applications/Spotify.app)
      AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
      TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
      BlackBerry Device Manager ApplicationHidden (/Library/Application Support/BlackBerry/BlackBerry Device Manager.app)
      HPEventHandler UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      OVSHelper: Version: 1.1 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      FlashPlayer-10.6: Version: 15.0.0.189 - SDK 10.6 Support
      DivXBrowserPlugin: Version: 2.2 Support
      LogMeIn: Version: 1.0.935 - SDK 10.7 Support
      Flash Player: Version: 15.0.0.189 - SDK 10.6 Support
      LogMeInSafari32: Version: 1.0.935 - SDK 10.7 Support
      QuickTime Plugin: Version: 7.7.3
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
    User Internet Plug-ins: ℹ️
      Picasa: Version: 1.0 Support
      Google Earth Web Plug-in: Version: 6.1 Support
    Safari Extensions: ℹ️
      Pin It Button
      LastPass
      AddThis
      DivX Plus Web Player HTML5 <video>
    3rd Party Preference Panes: ℹ️
      DivX  Support
      Flash Player  Support
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 106.59 GB
      Destinations:
      HD-PCU2 [Local]
      Total size: 499.76 GB
      Total number of backups: 6
      Oldest backup: 2014-05-30 10:03:08 +0000
      Last backup: 2014-09-23 17:43:37 +0000
      Size of backup disk: Adequate
      Backup size 499.76 GB > (Disk used 106.59 GB X 3)
    Top Processes by CPU: ℹ️
          7% WindowServer
          1% AddressBookSourceSync
          1% mds_stores
          1% Microsoft Outlook
          1% BBLaunchAgent
    Top Processes by Memory: ℹ️
      206 MB com.apple.WebKit.WebContent
      176 MB Safari
      82 MB mds_stores
      77 MB Microsoft Outlook
      77 MB Finder
    Virtual Memory Information: ℹ️
      32 MB Free RAM
      1.03 GB Active RAM
      1.01 GB Inactive RAM
      1.12 GB Wired RAM
      32.91 GB Page-ins
      1.30 GB Page-outs

    When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.  
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen.
    Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
    Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
    Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My macbook pro is running slow and I did the etrecheck for it could someone tell me what to do next ?

    My macbook pro is running slow and I did the etrecheck for it could someone tell me what to do next ?

    EtreCheck version: 2.1.8 (121)
    Report generated April 6, 2015 at 13:30:31 GMT+3
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Click the [Adware! - Remove] links for help removing adware.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
        MacBook Pro - model: MacBookPro9,1
        1 2.3 GHz Intel Core i7 CPU: 4-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1600 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1600 MHz ok
        Bluetooth: Good - Handoff/Airdrop2 supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 510
    Video Information: ℹ️
        Intel HD Graphics 4000
        NVIDIA GeForce GT 650M - VRAM: 512 MB
            Color LCD 1440 x 900
    System Software: ℹ️
        OS X 10.9.5 (13F1066) - Time since boot: 0:59:44
    Disk Information: ℹ️
        TOSHIBA MK5065GSXF disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 499.25 GB (410.99 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information: ℹ️
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM20702 Hub
            Apple Inc. Bluetooth USB Host Controller
    Thunderbolt Information: ℹ️
        Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Adware: ℹ️
        Downlite [Adware! - Remove]
    Kernel Extensions: ℹ️
            /Library/Application Support/VirtualBox
        [loaded]    org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
        [loaded]    org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
            /System/Library/Extensions
        [loaded]    com.Cycling74.driver.Soundflower (1.6.2 - SDK 10.6) [Click for support]
            /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
        [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [failed]    com.extensis.FMCore.plist [Click for support] [Click for details]
        [running]    com.f31898d9029420d2.agent.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [not loaded]    com.f31898d9029420d2.daemon.plist [Click for support]
        [running]    com.f31898d9029420d2.helper.plist [Click for support]
        [running]    com.mackeeper.MacKeeper.plugin.AntiTheft.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.quark.quarkupdate.plist [Click for support]
        [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
        [not loaded]    org.virtualbox.startup.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.bittorrent.uTorrent.plist [Click for support]
        [failed]    com.jdibackup.JustCloud.autostart.plist [Click for support] [Click for details]
        [failed]    com.jdibackup.JustCloud.notify.plist [Click for support] [Click for details]
        [running]    com.mackeeper.MacKeeper.Helper.plist [Click for support]
        [not loaded]    org.virtualbox.vboxwebsrv.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Internet Plug-ins: ℹ️
        AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 11.0.0 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.4.4 - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    User internet Plug-ins: ℹ️
        RealPlayer Plugin: Version: Unknown [Click for support]
    Safari Extensions: ℹ️
        AdBlock
        Adblock Plus
        MacVeXe
        macfest
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Quark Update Preferences  [Click for support]
    Time Machine: ℹ️
        Time Machine not configured!
    Top Processes by CPU: ℹ️
            10%    WindowServer
             4%    mds_stores
             4%    Safari
             4%    mds
             1%    SystemUIServer
    Top Processes by Memory: ℹ️
        481 MB    Safari
        271 MB    MacKeeper Helper
        163 MB    Finder
        105 MB    mds_stores
        105 MB    com.apple.WebKit.WebContent
    Virtual Memory Information: ℹ️
        91 MB    Free RAM
        1.77 GB    Active RAM
        1.61 GB    Inactive RAM
        700 MB    Wired RAM
        861 MB    Page-ins
        3 MB    Page-outs
    Diagnostics Information: ℹ️
        Apr 6, 2015, 01:27:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-04-06-132703_[redacted].crash
        Apr 6, 2015, 12:28:23 PM    Self test - passed
        Apr 6, 2015, 01:27:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-04-06-132716_[redacted].crash
        Apr 4, 2015, 12:46:41 PM    /Library/Logs/DiagnosticReports/JustCloud_2015-04-04-124641_[redacted].hang

  • Macbook pro 13inch running slow and losing connection (had it for only a year)

    Will someone please help me.. I've only had my mac book pro for a year only and few months ago I started experiencing that my macbook has been running slow lately.. I still have alot of memory in it because I only use it for browsing the net and saving some pictures on it and some videos and it. I have another laptop with me(Toshiba) and it works perfectly fine.. Honestly, I didn't switch to apple to get this kind of issues! Will someone help me please.. I seriously don't want to pay $50 just for them to trouble shoot it.. & I'm not the only one experiencing this problem... Alot of people I know that uses macbook are experiencing the same issues.  I hope someone can help me, Thanks!

    Post a panic log so that we can see exactly is going on. Be sure that it includes the hardware profile at the bottom of the log.

  • Macbook Pro 2011 running very slowly after upgrading to Mavericks

    I am in deep trouble with my wife so any help would be gratefully accepted.
    Shortly after Mavericks became available I upgraded my wife's Macbook Pro 2011 to use the new OS version. Ever since then, the Macbook has been running noticeably slowly. In particular, Mail is almost unusuable taking minutes to open and showing long delays while moving around messages, folders, etc. Excel and Word are also much slower, Safari is slow, in fact just about everything is grinding.
    Any ideas on what can I can do to improve things and apease my unhappy wife would be much appreciated.
    I have attached the Etrecheck output FYI
    Thanks
    Andrew
    Hardware Information:
              MacBook Pro (13-inch, Late 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.4 GHz Intel Core i5 CPU: 2 cores
              4 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:5:25
    Disk Information:
              Hitachi HTS545050B9A302 disk0 : (500.11 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) /: 499.25 GB (361.28 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-8A8 
    USB Information:
              Apple Computer, Inc. IR Receiver
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
    Launch Agents:
    User Launch Agents:
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
    User Login Items:
              Dropbox
    Internet Plug-ins:
              LogMeInSafari64: Version: 1.0.730 3rd-Party support link
              Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              OfficeLiveBrowserPlugin: Version: 12.3.6 3rd-Party support link
              Silverlight: Version: 4.0.50401.0 3rd-Party support link
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              LogMeIn: Version: 1.0.730 3rd-Party support link
              Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
              QuickTime Plugin: Version: 7.7.3
              LogMeInSafari32: Version: 1.0.730 3rd-Party support link
              iPhotoPhotocast: Version: 7.0
              JavaAppletPlugin: Version: 14.8.0 - SDK 10.9 Outdated! Update
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              SuperDuper!:          Version: 2.7.1 - SDK 10.4 3rd-Party support link
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                   7%          Safari
                   6%          Dropbox
                   5%          WindowServer
                   3%          hidd
                   2%          com.apple.WebKit.Networking
    Top Processes by Memory:
              119 MB          com.apple.IconServicesAgent
              106 MB          Safari
              94 MB          Finder
              94 MB          Dropbox
              94 MB          Mail
    Virtual Memory Information:
              1.26 GB          Free RAM
              1.44 GB          Active RAM
              311 MB          Inactive RAM
              1014 MB          Wired RAM
              251 MB          Page-ins
              0 B          Page-outs

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My Macbook Pro started running really slow

    This week my Macbook Pro started running super slow, taking ages to open programs and giving me the color wheel alllll the time. I've never had problems like this before! I'm not running many applications or doing anything unusual but it's just running extra slow. Once or twice it has also totally gone to sleep while I was in the middle of using it, and I had to wake it back up. It has also been getting really hot and the battery life seems worse...! This is all new, I'm using my computer just as I always have but it suddenly has issues.
    The only thing it has been doing for a while is sometimes the screen will go blue - this either corrects itself within a few seconds or if I close my Macbook and then reopen it, the screen is back to normal. This is very rare though and I don't know if it's related to the slowness problem.
    What can I do to fix this??
    Mac OS X 10.6.8
    2 GHz Intel Core i7
    4 GB 133 MHz DDR3
    I just ran EtreCheck -
    Hardware Information:
        MacBook Pro (15-inch, Early 2011)
        MacBook Pro - model: MacBookPro8,2
        1 2 GHz Intel Core i7 CPU: 4 cores
        4 GB RAM
    Video Information:
        AMD Radeon HD 6490M - VRAM: 256 MB
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
        Mac OS X 10.6.8 (10K549) - Uptime: 1 day 3:59:13
    Disk Information:
        Hitachi HTS725050A9A362 disk0 : (465.76 GB)
            (null) (disk0s1) <not mounted>: 200 MB
            Macintosh HD (disk0s2) / [Startup]: 465.44 GB (235.1 GB free)
        MATSHITADVD-R   UJ-898 
    USB Information:
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
        Apple, Inc. MacBook Pro
    Kernel Extensions:
        com.digidesign.iokit.DigiDal    (8.0.3f1)
        com.paceap.kext.pacesupport.snowleopard    (5.7.2)
    Startup Items:
        DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
        M-AudioFastTrack: Path: /Library/StartupItems/M-AudioFastTrack
        PACESupport: Path: /Library/StartupItems/PACESupport
    Problem System Launch Daemons:
        [System]    org.samba.winbindd.plist 3rd-Party support link
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.google.keystone.daemon.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    org.eyebeam.SelfControl.plist 3rd-Party support link
        [System]    PACESupport.plist 3rd-Party support link
    Launch Agents:
        [System]    com.google.keystone.agent.plist 3rd-Party support link
        [System]    com.hp.help.tocgenerator.plist 3rd-Party support link
        [System]    com.m-audio.mobilepremkii.helper.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [not loaded]    com.facebook.videochat.[redacted].plist 3rd-Party support link
        [not loaded]    com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
        Flux
        iTunesHelper
        RescueTime
    Internet Plug-ins:
        o1dbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        Unity Web Player: Version: UnityPlayer version 3.5.2f2 - SDK 10.6 3rd-Party support link
        RealPlayer Plugin: Version: Unknown
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.6.6
        Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        googletalkbrowserplugin: Version: 5.2.4.18058 3rd-Party support link
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        AdobePDFViewer: Version: 10.1.1 3rd-Party support link
        iPhotoPhotocast: Version: 7.0 - SDK 10.7
        JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Outdated! Update
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.2
    3rd Party Preference Panes:
        Flash Player  3rd-Party support link
        Growl  3rd-Party support link
        M-AudioFastTrack  3rd-Party support link
        M-Audio MobilePre  3rd-Party support link
    Old Applications:
        None
    Time Machine:
        Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU:
             7%    firefox
             3%    WindowServer
             3%    EtreCheck
             2%    hidd
             0%    coreservicesd
    Top Processes by Memory:
        397 MB    firefox
        106 MB    mds
        82 MB    WindowServer
        82 MB    Mail
        49 MB    quicklookd
    Virtual Memory Information:
        1.04 GB    Free RAM
        1.04 GB    Active RAM
        1.03 GB    Inactive RAM
        907 MB    Wired RAM
        467 MB    Page-ins
        0 B    Page-outs

    The startup drive is failing, or there is some other internal hardware fault. The "etrecheck" output is irrelevant.
    Back up all data on the drive immediately if you don't already have a current backup. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present.
    Keeping your confidential data secure during hardware repair
    Apple also recommends that you deauthorize a device in the iTunes Store before having it serviced.
    *An SSD doesn't need to be zeroed.

  • MacBook Air 2011, running Lion 10.7.2, and Safari won't load any pages. Firefox loads everything just fine. What's going on?

    I have a MacBook Air 2011, running Lion 10.7.2, and Safari won't load any pages. Firefox loads everything just fine. What's going on?

    d Pacifist to reinstall both the Safari
    application and the WebKit framework
    was that before the 10.4.6 combo was applied?
    Nope, I tried the Pacifist route after applying the combo update.
    It does sound as if webkit is busted at the moment.
    What version of osx is on your install disks?
    Not sure, I'll have to check them.
    I'd like to avoid a archive & install, but I'm beginning to think it's my only remaining option.

  • My MacBook Pro is running very slowly! Please help!

    Hi all, as of late last year my MacBook Pro started running very slowly. As I'm a novice when it comes to computers I thought I'd turn to the interweb for solutions. I've tried a couple of basic things but don't seem to be getting anywhere.I ran the EtreCheck program as it seemed to help others. Would love some help interpreting this...
    Problem description:
    My MacBook Pro is running very slowly!
    EtreCheck version: 2.1.8 (121)
    Report generated 12 March 2015 3:15:41 pm AEDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (13-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro7,1
        1 2.4 GHz Intel Core 2 Duo CPU: 2-core
        4 GB RAM Upgradeable
            BANK 0/DIMM0
                2 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                2 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 255
    Video Information: ℹ️
        NVIDIA GeForce 320M - VRAM: 256 MB
            Color LCD 1280 x 800
    System Software: ℹ️
        OS X 10.10.1 (14B25) - Time since boot: 2 days 4:7:57
    Disk Information: ℹ️
        TOSHIBA MK2555GSXF disk0 : (250.06 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Macintosh HD (disk0s2) / : 249.20 GB (25.07 GB free)
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Library/Extensions
        [loaded]    com.squirrels.airparrot.framebuffer (3 - SDK 10.8) [Click for support]
        [loaded]    com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8) [Click for support]
            /System/Library/Extensions
        [not loaded]    com.logmein.driver.LogMeInSoundDriver (1.0.0) [Click for support]
        [not loaded]    com.nike.sportwatch (1.0.0) [Click for support]
    Startup Items: ℹ️
        HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
        HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
        Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
        [running]    com.nike.nikeplusconnect.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.cloudpath.maccmd.plist [Click for support]
        [not loaded]    com.logmein.logmeinserver.plist [Click for support]
        [loaded]    com.logmein.raupdate.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
    User Login Items: ℹ️
        GrowlHelperApp    Application  (/Users/[redacted]/Library/PreferencePanes/Growl.prefPane/Contents/Resources/Gr owlHelperApp.app)
        iTunesHelper    UNKNOWN Hidden (missing value)
        Calendar    Application  (/Applications/Calendar.app)
        Dropbox    Application  (/Applications/Dropbox.app)
    Internet Plug-ins: ℹ️
        FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
        DivXBrowserPlugin: Version: 2.0 [Click for support]
        Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
        NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Click for support]
        OfficeLiveBrowserPlugin: Version: 12.2.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        DirectorShockwave: Version: 12.1.3r153 - SDK 10.6 [Click for support]
        iPhotoPhotocast: Version: 7.0
    3rd Party Preference Panes: ℹ️
        DivX  [Click for support]
        Flash Player  [Click for support]
        Growl  [Click for support]
    Time Machine: ℹ️
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 249.20 GB Disk used: 224.13 GB
        Destinations:
            Michael's HD [Local]
            Total size: 319.73 GB
            Total number of backups: 12
            Oldest backup: 2012-02-08 22:52:31 +0000
            Last backup: 2015-02-24 08:22:40 +0000
            Size of backup disk: Too small
                Backup size 319.73 GB < (Disk used 224.13 GB X 3)
    Top Processes by CPU: ℹ️
            14%    WindowServer
             2%    DashboardClient
             0%    AppleSpell
             0%    Dropbox
             0%    fontd
    Top Processes by Memory: ℹ️
        507 MB    firefox
        86 MB    Finder
        64 MB    Preview
        64 MB    WindowServer
        56 MB    Mail
    Virtual Memory Information: ℹ️
        441 MB    Free RAM
        1.36 GB    Active RAM
        809 MB    Inactive RAM
        713 MB    Wired RAM
        14.96 GB    Page-ins
        119 MB    Page-outs
    Diagnostics Information: ℹ️
        Mar 10, 2015, 11:05:38 AM    Self test - passed
        Mar 10, 2015, 10:27:48 AM    /Library/Logs/DiagnosticReports/firefox_2015-03-10-102748_[redacted].cpu_resour ce.diag [Click for details]
    Thanks in advance! Mike

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. It will be slow, but there should be no beachballing. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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