My MacBookAir will not come on. I either get a picture of a folder with a ? or a get a globe. What do I do? it's 7 months old

My MacBookAir will not come on. I either get a picture of a folder with a ? or a get a globe. What do I do? it's only 7 months old

A flashing question mark or globe appears when you start your Mac

Similar Messages

My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

I have a similar problem. I restored my iPhone 5 to the latest available OS. After completing the process the phone never restarted. The phone was fully charged when I restored it but now refuses to charge past the red battery icon. I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone. The Apple logo does come on and the software fully loads. iTunes tells me the phone will restart but never does. I left it to charge all night but it never appeared to load the battery. This morning I went to the Grand Central Terminal apple store for help. A woman at the store plugged the phone in but it never charged. She absolutely refused to believe that I got my phone in UFD mode and loaded any software on. I don't think it is a battery issue. The only solution I was given was to buy a new phone. Repairing it was out of the question. At this point the phone is completely useless. Thanks in advance for the help.

HT1918 I have trial version of Hulu. Tried to set no renewal option and will not come up on screen after clicking renewal options or box with subscription price.

I have trial version of Hulu. Tried to set no renewal option and will not come up on screen after clicking renewal options or box with subscription price.

I have been getting the black screen after waking. My screen is not set to sleep, so I don't know if it's related. Some discussion of the problem here:
http://discussions.apple.com/thread.jspa?threadID=1227085
http://discussions.apple.com/thread.jspa?threadID=1243743

MY SCREEN WILL NOT ROTATE! THERE IS ALSO A PICTURE OF A LOCK WITH A CIRCLE AROUND IT IN THE UPPER RIGHT CORNER BESIDE MY BATTERY INFO. HOW DO I GET MY SCREEN TO ROTATE?

my screen will not rotate, how do i change this. there is also a picture of a lock w a circle around it in the upper right corner of screen beside my battery info.

ok ipad or iphone??
iphone - double tap the home button (the round button with the white square) then drag your finger across the button across the bottom of the screen (left to right) when the quick access bar opens. then u will see a icon on the left hand side that looks like that icon next to the battery. tap on that and it will disable the rotation lock fetcher
ipad - double tap the home button (the round button with the white square) then drag your finger across the button across the bottom of the screen (left to right) when the quick access bar opens. then u will see a icon on the left hand side that looks like that icon next to the battery. tap on that and it will disable the rotation lock. if it dose not open try the switch on the side of the ipad that is a rotation lock switch in ios 3.x and in ios 4.3 it has the option to be a rotation lock switch.
David

My ipod gets warm/hot on the back when in use or charging. It will not hold a charge either. Does it need a new battery?, My ipod gets warm/hot on the back when in use or charging. It will not hold a charge either. Does it need a new battery?

My ipod gets warm/hot on the back when in use or charging. It will also not hold a charge and is not operating correctly.

Apple will do it for $79.
A third-party place like this one is less expensive. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

When on facebook I try to load a game called Dragons of Atlantis and it will not come completly up. Also someone tried to help me with this and I would like to know how I can default this browswer back to original specs. Thank you.

This happens all the time while in facebook and I hope you have a solution to it

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

My Macbook Air won't come on - it just shows a picture of a folder with a question mark

My Mac was a blac screen when I came down this morning.
Icouldn't wake it up, so I decided to switch it off and on again.
Now it won't re-start it.It constantly displays a picture of a folder with a question mark across it.
Is this a bad sign?

You need to use the computer's USB thumbdrive or Lion's recovery partition(press Option at startup) to repair the internal drive or install a new OS; if the Disk Utility doesn't see the drive, it needs to be plugged back in or replaced.
(68769)

HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it?

HELP NEEDED!! Recently upgraded my ipad air to the new update, charged it over night, now it will not come on? i plug in the charger but comes up the normal charging sign but still no life in it? Seems as though theres either a problem it charging or starting up. Had the ipad for about a year and a month or 2.. what can i do to source the problem?

Its just started up with the apple sign, then it goes to an off black coloured screen so its on but nothing showing just a dark screen but not jet black.. ahhh help!! thank you in advance

The backlight on my ipod touch 3rd generation will not come on, but everything works perfectly. I even used the advice given on the tech support page, and it still will not come on. HELP ME PLEASE.

The backlight on my ipod touch 3rd generation will not come on, but everything else is working fine I even took the tech support advice by plugging it in and resetting it, but that didn't fix the issue either. I need help.

If not this:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
Also heating sometimes works. See:
Why can't I select my wifi settings?
A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Then:
Does the iOS device connect to other networks? See other networks? If yes that tends to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

HP LaserJet P3005x will not come out of sleep mode

Printer will not come out of sleep mode (after being in sleep mode for an extended period of time (over 24 hrs)). When this happens, I can not ping the printer and pressing any of the buttons on the printer will not bring it out of sleep mode. I'm testing now to see if I can recreate this with the printer attached to my PC via USB.

Hi arosecarter,
I understand your monitor is not coming out of sleep mode. Take a look at the following support document, Resolving Problems with Sleep and Hibernate Modes (Windows 7). Step 3 might be of particular interest to you, as you mentioned your keyboard and mouse are not really working for you either. Perhaps it is another connected device that is causing the issue? Anyway, hopefully this document will be of help to you. Best of luck. Have a wonderful day.
Ryan1216
I work on behalf of HP
The advice and opinions given here are my own and not those of HP

LG 37" HDTV -TV will not come on

I lost power sometime during the night and this morning my TV will not come on with either the remote or manually. The icon for the on/off button on front of TV is blinking red & green. Have tried unplugging TV, called the cable provider and searched the manual recid with TV but cannot solve this issue. Help Please!

Power Surge or Brown Out may have hit the TV during your power outage, do you have the TV on a surge protector, that covers both brown and black outs?
My opinions are mine, and mine alone.

My HP pavilion dv7-4069wm will not come on.

Hello, my HP Pavilion DV7-4069wm will not come on. The screen is black and the caps lock blinks 1 time every 3 seconds. Is it my CPU or motherboard? What should I expect to pay for repair of either problem? I have very important docs & pics. Stored on this computer, can my memory be retrieved and put into another computer?

Hi,
Below lists the details of blink code. And you can visit the below site for more details
Caps Lock/Num Lock LED Component Tested Error Condition
LEDs blink 1 time
CPU
CPU not functional
LEDs blink 2 times
BIOS
BIOS corruption failure
LEDs blink 3 times
Memory
Module error not functional
LEDs blink 4 times
Graphics
Graphics controller not functional
LEDs blink 5 times
System board
General system board failure
LEDs blink 6 times
BIOS
BIOS authentication failure
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01732674&tmp_task=solveCategory&cc=us&dlc=en&lc...
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01443371&tmp_task=solveCategory&cc=us&dlc=en&lc...
"I work for HP."
Please click the "White Kudos" star to say thanks for helping.
Please mark "Accept As Solution" if my help has solved your problem.

My iPhone would just randomly give me a blue screen and then restart--did that a bunch of times between Tuesday and last night. As of last night, it WILL NOT come back on. iTunes says it's in recovery mode....what does all of this mean???

Tuesday night I was texting a friend and when I went to open her message, my screen went blue and restarted. I just wrote it off as weird and went on about my business. Later that night, I tried to turn on my phone and it would not turn on. I plugged it up, held down the power button, and pressed the home button all numerous times. I looked online and it said to do a "hard reset" by holding down the power and home button at the same time--my phone then came on. Throughout Wednesday, it would give me a blue screen and restart--nothing major just really annoying. I took it to the local Verizon store where I bought the phone from and he said that it was some type of hardware defect and I was still under my year warranty so I could get a new one for free--the free phone won't be here until tomorrow, Saturday. I took it home and it didn't give me any trouble for a couple of hours. The next day it was cooperating and then I left town for a little while and it acted up (blue screen and then restarting) a few times. When I got home, it acted up again and so I restarted the phone and it was working fine. A few minutes later, I tried to check my messages and the phone was off again. No matter what I do, my phone will not come back to life. It had at least 45% battery last time I looked at it. I decided to plug the phone up to my computer and see what it did--my computer recognizes that there is a phone hooked to it and it says that it's in "recovery mode". It also said that if I'm having issues with my phone, that I need to reset the phone via iTunes. I guess the questions that arise are
1. Why is my phone doing this?
2. If I reset my phone, will it go back to working again? I ask that because I don't want Verizon to charge me $300 when they send me the replacement phone and I won't need it (assuming that the phone decides to work once it's been reset).
3. What type of hardware defect is this that is causing this issue, not only with my iPhone 5S but others as well?
4. Shouldn't people be notifying Apple and letting them know that they need to fix this issue?
5. Should I report this issue to Apple even though I didn't buy the phone directly from them, but through Verizon?
Any help that anyone could give me would be greatly appreciated! This whole situation has me stressed out and seriously confused.

Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H.

Itunes will not come up on my computer

itunes will not come up on my screen. It shows up in windows task manager. When I click on the desktop icon, it flashes off then back on again, but itunes doesn't come up. Quick-time comes up when I click on the icon. itunes shows 44,540 on the Mem Usage column on the Process tab of Windows task Manager. I don't know what to do next. When I click on a song from my "My Music" folder under itunes library, it won't play. I'm out of ideas

If itunes.exe stays in task manager there are a few things to try. Easiest one is to start itunes and hold down the shift key until iTunes starts. Choose "Create new library" when prompted.
If itunes.exe just flashes briefly in task manager, I believe in the past that indicates malware on your PC.

My phone 5s did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone.

My phone 5s 16gb gold did the new update and will not come back on. I already tried hard reboot still won't work. Been over a hour now. Please someone help I need my phone. This phone is not even 6 months old been in case no scratches. This is driving me crazy.

Connect your phone to a computer and restore your software using iTunes.

My MacBookAir will not come on. I either get a picture of a folder with a ? or a get a globe. What do I do? it's 7 months old

Similar Messages

Maybe you are looking for