My MacbookPro Freezes when opening itunes HELP!
When i open my itunes it instantly freezes my Macbook pro taking me at least an hour to force quit. It was working fine and on opening it up a week ago i can't do anything. I'm using 13" Macbook Pro 2.66 intel Core with 4GB memory running 10.7.2 OS. I opned collide for the crash data and pasted it below.
Process: iTunes [139]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.5 (10.5)
Build Info: iTunes-10509941~1
Code Type: X86-64 (Native)
Parent Process: launchd [127]
Date/Time: 2011-11-14 11:35:30.560 +0000
OS Version: Mac OS X 10.7.2 (11C74)
Report Version: 9
Crashed Thread: 4
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000c88
VM Regions Near 0xc88:
-->
__TEXT 0000000104b5e000-0000000105bb4000 [ 16.3M] r-x/rwx SM=COW /Applications/iTunes.app/Contents/MacOS/iTunes
Application Specific Information:
objc[139]: garbage collection is OFF
Performing @selector(terminate:) from sender JRNSMenuItem 0x7fac04254e00
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.iTunes.iPodUpdater 0x0000000105ebba50 __tcf_0 + 0
1 libsystem_c.dylib 0x00007fff89fb07c8 __cxa_finalize + 274
2 libsystem_c.dylib 0x00007fff89fb0652 exit + 18
3 com.apple.AppKit 0x00007fff8bc1caca -[NSApplication terminate:] + 1767
4 com.apple.CoreFoundation 0x00007fff86014a1d -[NSObject performSelector:withObject:] + 61
5 com.apple.AppKit 0x00007fff8bd1b710 -[NSApplication sendAction:to:from:] + 139
6 com.apple.AppKit 0x00007fff8be08bd7 -[NSMenuItem _corePerformAction] + 399
7 com.apple.AppKit 0x00007fff8be0890e -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 125
8 com.apple.AppKit 0x00007fff8c0a5194 -[NSMenu _internalPerformActionForItemAtIndex:] + 38
9 com.apple.AppKit 0x00007fff8bf36ce5 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 138
10 com.apple.AppKit 0x00007fff8bd8251f NSSLMMenuEventHandler + 339
11 com.apple.HIToolbox 0x00007fff8d5e9308 _ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallRec + 1263
12 com.apple.HIToolbox 0x00007fff8d5e8914 _ZL30SendEventToEventTargetInternalP14OpaqueEventRefP20OpaqueEventTargetRefP14H andlerCallRec + 446
13 com.apple.HIToolbox 0x00007fff8d5ff6c7 SendEventToEventTarget + 76
14 com.apple.HIToolbox 0x00007fff8d6459f5 _ZL18SendHICommandEventjPK9HICommandjjhPKvP20OpaqueEventTargetRefS5_PP14OpaqueE ventRef + 398
15 com.apple.HIToolbox 0x00007fff8d72c645 SendMenuCommandWithContextAndModifiers + 56
16 com.apple.HIToolbox 0x00007fff8d772ef9 SendMenuItemSelectedEvent + 253
17 com.apple.HIToolbox 0x00007fff8d63eb07 _ZL19FinishMenuSelectionP13SelectionDataP10MenuResultS2_ + 101
18 com.apple.HIToolbox 0x00007fff8d636245 _ZL14MenuSelectCoreP8MenuData5PointdjPP13OpaqueMenuRefPt + 600
19 com.apple.HIToolbox 0x00007fff8d63580e _HandleMenuSelection2 + 580
20 com.apple.AppKit 0x00007fff8bc814ce _NSHandleCarbonMenuEvent + 250
21 com.apple.AppKit 0x00007fff8bc16941 _DPSNextEvent + 2019
22 com.apple.AppKit 0x00007fff8bc15cf5 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
23 com.apple.AppKit 0x00007fff8bc1262d -[NSApplication run] + 470
24 com.apple.iTunes 0x0000000104b61619 0x104b5e000 + 13849
25 com.apple.iTunes 0x0000000104b61480 0x104b5e000 + 13440
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f0e97e6 kevent + 10
1 libdispatch.dylib 0x00007fff8ddd55be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8ddd414e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f0e767a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f0e6d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff85fb1b6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff85fba2d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff85fb9ae6 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff85fc97ff CFRunLoopRun + 95
6 com.apple.iTunes 0x0000000104b6764f 0x104b5e000 + 38479
7 com.apple.iTunes 0x000000010532d9fc 0x104b5e000 + 8190460
8 libsystem_c.dylib 0x00007fff89fbd8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff89fc0b75 thread_start + 13
Thread 3:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8f0e8df2 __select + 10
1 com.apple.CoreFoundation 0x00007fff86002f9b __CFSocketManager + 1355
2 libsystem_c.dylib 0x00007fff89fbd8bf _pthread_start + 335
3 libsystem_c.dylib 0x00007fff89fc0b75 thread_start + 13
Thread 4 Crashed:
0 com.apple.iTunes 0x0000000105158498 0x104b5e000 + 6268056
1 com.apple.iTunes 0x0000000104ed0091 0x104b5e000 + 3612817
2 com.apple.mobiledevice 0x000000010a42bddc _AMDDeviceAttachedCallbackv3 + 144
3 com.apple.mobiledevice 0x000000010a3ea662 USBMuxIntCFSocketCallback + 1333
4 com.apple.CoreFoundation 0x00007fff85fdb714 __CFSocketPerformV0 + 980
5 com.apple.CoreFoundation 0x00007fff85f93b51 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
6 com.apple.CoreFoundation 0x00007fff85f933bd __CFRunLoopDoSources0 + 253
7 com.apple.CoreFoundation 0x00007fff85fba1a9 __CFRunLoopRun + 905
8 com.apple.CoreFoundation 0x00007fff85fb9ae6 CFRunLoopRunSpecific + 230
9 com.apple.CoreFoundation 0x00007fff85fc97ff CFRunLoopRun + 95
10 com.apple.iTunes 0x0000000104b6764f 0x104b5e000 + 38479
11 com.apple.iTunes 0x000000010532d9fc 0x104b5e000 + 8190460
12 libsystem_c.dylib 0x00007fff89fbd8bf _pthread_start + 335
13 libsystem_c.dylib 0x00007fff89fc0b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8f0e767a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f0e6d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff85fb1b6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff85fba2d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff85fb9ae6 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff85fc97ff CFRunLoopRun + 95
6 com.apple.iTunes 0x0000000104b6764f 0x104b5e000 + 38479
7 com.apple.iTunes 0x000000010532d9fc 0x104b5e000 + 8190460
8 libsystem_c.dylib 0x00007fff89fbd8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff89fc0b75 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff8f0e767a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f0e6d71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff85fb1b6c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff85fba2d4 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff85fb9ae6 CFRunLoopRunSpecific + 230
5 com.apple.CoreFoundation 0x00007fff85fc97ff CFRunLoopRun + 95
6 com.apple.iTunes 0x0000000104b6764f 0x104b5e000 + 38479
7 com.apple.iTunes 0x000000010532d9fc 0x104b5e000 + 8190460
8 libsystem_c.dylib 0x00007fff89fbd8bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff89fc0b75 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8f0e9192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff89fbf594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff89fc0b85 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8f0e9192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff89fbf594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff89fc0b85 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8f0e9192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff89fbf594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff89fc0b85 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000400 rdx: 0x00000001100f6e84
rdi: 0x0000030000000403 rsi: 0x0000040000000400 rbp: 0x00000001100f6f80 rsp: 0x00000001100f6f20
r8: 0x00000001100f6e8c r9: 0x00000001100f6e88 r10: 0x0000000000000481 r11: 0x00000000a2d976c7
r12: 0x00007fac04247680 r13: 0x00007fac042af6f0 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x0000000105158498 rfl: 0x0000000000010202 cr2: 0x0000000000000c88
Logical CPU: 0
Binary Images:
0x104b5e000 - 0x105bb3fef com.apple.iTunes (10.5 - 10.5) <235339DF-5CF1-9743-9725-502B860CCE3A> /Applications/iTunes.app/Contents/MacOS/iTunes
0x105e6f000 - 0x105ef4fff com.apple.iTunes.iPodUpdater (10.4 - 10.4) <A9D7B26E-7F45-8794-4EF2-FBC30780F1A2> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0x105f43000 - 0x105f6fff7 com.apple.avfoundationcf (2.0 - 63.1) <B36CB7A2-C5EB-3BB6-924B-531868A092EB> /System/Library/PrivateFrameworks/AVFoundationCF.framework/Versions/A/AVFoundat ionCF
0x105f9d000 - 0x105fa3fff com.apple.agl (3.1.4 - AGL-3.1.4) <58F15993-D441-3146-9F3F-E03A061A54E3> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x105fac000 - 0x105fb2fff com.apple.iPod (1.7 - 19) <8F1B8246-F053-3CD1-9040-29440BDB19D7> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0x105fbe000 - 0x106221fef +libgnsdk_dsp.1.9.3.dylib (1.9.3 - compatibility 1.9.3) <00365117-B38C-05C9-EE7F-20588B237F36> /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.9.3.dylib
0x106242000 - 0x106319fe7 +libgnsdk_sdkmanager.1.9.3.dylib (1.9.3 - compatibility 1.9.3) <53A93061-2EBB-A99B-FBAF-622361CC69DE> /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.9.3.dylib
0x10633b000 - 0x10637eff7 +libgnsdk_submit.1.9.3.dylib (1.9.3 - compatibility 1.9.3) <2BC183B2-0463-E63A-D6BA-5B7B868B57DA> /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.9.3.dylib
0x106389000 - 0x1063abff7 +libgnsdk_musicid.1.9.3.dylib (1.9.3 - compatibility 1.9.3) <63B9AA88-489F-1281-67DD-1E2B2B19E527> /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.9.3.dylib
0x106513000 - 0x106515fff com.apple.textencoding.unicode (2.4 - 2.4) <FD4695F4-6110-36C6-AC06-86453E30FF6E> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x106560000 - 0x106564fff com.apple.audio.AudioIPCPlugIn (1.2.1 - 1.2.1) <46DBC886-A984-36F8-BAC6-CFBAED880258> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x106569000 - 0x10656ffff com.apple.audio.AppleHDAHALPlugIn (2.1.3 - 2.1.3f7) <25F21980-C114-3688-B6E7-FD83052D67B1> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x106576000 - 0x106576fff +com.tuneupmedia.iTuneUpVisualizer (2.2.0 - 2.2.0) <ADF45FFC-A8AF-D246-E0C2-6406850264FE> /Users/USER/Library/iTunes/iTunes Plug-ins/TuneUp/TuneUp Visualizer.bundle/Contents/MacOS/TuneUp Visualizer
0x1067de000 - 0x106b5eff7 com.apple.CoreFP (2.0.35 - 2.0.35) <BABAB9E7-62DD-5136-671F-7CB2A3B2EFFD> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x106cba000 - 0x107c83ff7 com.apple.CoreFP1 (1.13.35 - 1.13.35) <5816FCB7-4746-C130-7FBA-EF6130D7A7EB> /System/Library/PrivateFrameworks/CoreFP1.framework/CoreFP1
0x109f5a000 - 0x10a0a5ff7 com.apple.audio.units.Components (1.7.1 - 1.7.1) <2B7D5E78-5C1A-3246-B64F-24D9278CCEE5> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x10a119000 - 0x10a140fff libssl.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <B0925A5D-5355-3ECE-BF2F-E576FF105F5A> /usr/lib/libssl.0.9.7.dylib
0x10a3de000 - 0x10a473fff com.apple.mobiledevice (503 - 503) <848552EB-3DDE-23B3-B821-3FE533B140C3> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x10a4c1000 - 0x10a5a4fff libcrypto.0.9.7.dylib (0.9.7 - compatibility 0.9.7) <358B5B40-43B2-3F92-9FD3-DAA68806E1FF> /usr/lib/libcrypto.0.9.7.dylib
0x10a5fa000 - 0x10a7daff7 com.apple.audio.codecs.Components (2.1 - 2.1) <57D69399-8CD8-36C5-8040-13F38FBC18C3> /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x10acd9000 - 0x10ad07ff7 GLRendererFloat (??? - ???) <16DF14A0-7264-31A4-83F6-E6F96CF4AB3D> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x10b3b4000 - 0x10b4adfff libGLProgrammability.dylib (??? - ???) <BCA0FD49-2103-33D8-8801-326C6A62465E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x10b552000 - 0x10b6eaff7 GLEngine (??? - ???) <D770A837-9F8D-3C86-AB33-CBDEF5599CA2> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11032a000 - 0x1104abfe7 com.apple.AirTrafficHost (203 - 203) <FE6354C4-225E-208A-AE1C-873BED7A20CA> /System/Library/PrivateFrameworks/AirTrafficHost.framework/AirTrafficHost
0x110e1a000 - 0x110f66fe7 com.apple.AppleGVAFramework (2.2.76 - 2.2.76) <B5E89E7E-FB66-35C6-9DFB-B786A9993C69> /System/Library/PrivateFrameworks/AppleGVA.framework/AppleGVA
0x200000000 - 0x2007e3fff com.apple.GeForceGLDriver (7.12.9 - 7.1.2) <F5C45580-0C5E-372B-946A-7F44E25BC8A0> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x7fff6475e000 - 0x7fff64792ac7 dyld (195.5 - ???) <B372EB7D-DCD8-30CE-9342-E06CADD7CACA> /usr/lib/dyld
0x7fff82e79000 - 0x7fff82e79fff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff82e7a000 - 0x7fff82e89ff7 com.apple.opengl (1.7.5 - 1.7.5) <2945F1A6-910C-3596-9988-5701B04BD821> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff82e8a000 - 0x7fff82f0fff7 com.apple.Heimdal (2.1 - 2.0) <C92E327E-CB5F-3C9B-92B0-F1680095C8A3> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff82f10000 - 0x7fff82f18fff libsystem_dnssd.dylib (??? - ???) <998E3778-7B43-301C-9053-12045AB8544D> /usr/lib/system/libsystem_dnssd.dylib
0x7fff82f19000 - 0x7fff82f1afff libScreenReader.dylib (??? - ???) <4289CE70-BF0F-384D-BCF0-A60A283C7785> /usr/lib/libScreenReader.dylib
0x7fff82f1b000 - 0x7fff82f29ff7 com.apple.AppleFSCompression (37 - 1.0) <B6B7A560-DD9E-3601-8ACE-42C1FA738843> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff82f2a000 - 0x7fff82f85ff7 com.apple.HIServices (1.10 - ???) <BAB8B422-7047-3D2D-8E0A-13FCF153E4E7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x7fff82f86000 - 0x7fff83067fff com.apple.CoreServices.OSServices (478.29 - 478.29) <B487110E-C942-33A8-A494-3BDEDB88B1CD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff83068000 - 0x7fff8306efff libmacho.dylib (800.0.0 - compatibility 1.0.0) <165514D7-1BFA-38EF-A151-676DCD21FB64> /usr/lib/system/libmacho.dylib
0x7fff8306f000 - 0x7fff8307dff7 libkxld.dylib (??? - ???) <B1BD4862-9D3F-3EEF-895C-A8E2E53684B6> /usr/lib/system/libkxld.dylib
0x7fff83634000 - 0x7fff83686ff7 libGLU.dylib (??? - ???) <3C9153A0-8499-3DC0-AAA4-9FA6E488BE13> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff83687000 - 0x7fff8438dfef com.apple.WebCore (7534.51 - 7534.51.22) <352D30ED-1D1D-390E-B7CB-18E954485FD3> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8438e000 - 0x7fff84455ff7 com.apple.ColorSync (4.7.0 - 4.7.0) <F325A9D7-7203-36B7-8C1C-B6A4D5CC73A8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff84456000 - 0x7fff84483fff com.apple.quartzfilters (1.7.0 - 1.7.0) <CE1EDD58-7273-38F9-AD33-871A8BA7ABF3> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff84484000 - 0x7fff848b1fff libLAPACK.dylib (??? - ???) <4F2E1055-2207-340B-BB45-E4F16171EE0D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff848b2000 - 0x7fff848b2fff com.apple.quartzframework (1.5 - 1.5) <2C13AE76-C86B-3D48-A583-121689190F74> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff848b3000 - 0x7fff848f3fff libtidy.A.dylib (??? - ???) <E500CDB9-C010-3B1A-B995-774EE64F39BE> /usr/lib/libtidy.A.dylib
0x7fff84910000 - 0x7fff84980fff com.apple.datadetectorscore (3.0 - 179.4) <2A822A13-94B3-3A43-8724-98FDF698BB12> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8498a000 - 0x7fff8498afff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff849d2000 - 0x7fff84a12ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <B7173CA4-CE16-3BAB-8D83-185FCEFA15F5> /usr/lib/libcups.2.dylib
0x7fff84a13000 - 0x7fff84aadff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff84aae000 - 0x7fff84b24fff com.apple.ISSupport (1.9.8 - 56) <2BEEF162-893F-356C-BD4E-8668F044A917> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff84b25000 - 0x7fff84ba9ff7 com.apple.ApplicationServices.ATS (317.5.0 - ???) <FE629F2D-6BC0-3A58-9844-D8B9A6808A00> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff84baa000 - 0x7fff84bb4ff7 liblaunch.dylib (392.35.0 - compatibility 1.0.0) <8F8BB206-CECA-33A5-A105-4A01C3ED5D23> /usr/lib/system/liblaunch.dylib
0x7fff84bb5000 - 0x7fff84bb6fff libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff84bb7000 - 0x7fff84c0bff7 com.apple.ImageCaptureCore (3.0.1 - 3.0.1) <5D86BECB-9F7A-3FDB-9436-C3DE4B2A5F29> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff84c0c000 - 0x7fff84f2dfff com.apple.AddressBook.framework (6.1 - 1062) <94321204-A094-3BBE-8EA6-6048D39F4E54> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 239
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 9067
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=266.1M resident=117.0M(44%) swapped_out_or_unallocated=149.2M(56%)
Writable regions: Total=101.1M written=21.6M(21%) resident=54.6M(54%) swapped_out=0K(0%) unallocated=46.4M(46%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 488K
CG image 8K
CG raster data 4752K
CG shared images 3448K
CoreAnimation 4K
CoreGraphics 16K
CoreServices 2312K
IOKit 1608K
MALLOC 58.8M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 8K
OpenGL GLSL 1372K
OpenGL GLSL (reserved) 128K reserved VM address space (unallocated)
STACK GUARD 56.0M
Stack 12.1M
VM_ALLOCATE 16.3M
__CI_BITMAP 80K
__DATA 34.0M
__IMAGE 1256K
__LINKEDIT 50.2M
__TEXT 215.9M
__UNICODE 544K
mapped file 49.0M
shared memory 312K
=========== =======
TOTAL 508.4M
TOTAL, minus reserved VM sp
Hi
I had the same and I feel that your library is corrupted. Don’t be afraid since I could repair the iTunes following the next steps:
A) Recreate the library:
Follow these steps:
1. Quit iTunes.
2. Locate your iTunes folder.
For Mac OS X the iTunes folder is stored in one of the following locations:
/Users/username/Music
For Microsoft Windows XP and 2000 the iTunes folder is stored in
\Documents and Settings\username\My Documents\My Music\
For Microsoft Windows Vista the iTunes folder is stored in
\Users\username\Music\
3. Open your iTunes folder.
4. Drag the iTunes Music Library.xml to the Desktop
5. Drag the following file from your iTunes folder to the Trash:
Microsoft Windows: "iTunes Library.itl"
6. Open iTunes.
7. From the File menu, choose Import.
8. Navigate to the iTunes Music Library.xml file on the Desktop.
9. Windows users: Click Open.
Moreover you should follow the next steps.
1. Quit iTunes.
2. Move the iTunes Library file located at C:\Documents and Settings\username\My Documents\My Music\iTunes to your desktop
3. Open iTunes.
4. From the File menu, choose Add Folder to Library.
Navigate to the folder where your music is located. Typically this is
C:\Users\username\Music\iTunes\iTunes Music
In this way I could repair the iTunes 7.2. I apologize for my poor English and I hope to be of help for you.
Machicha
Similar Messages
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NEED HELP ITUNES FREEZES WHEN OPENED PLEASE HELP
hello all
whenever i open itunes on my macbook, the loading pinwheel comes up and doesn't go away until i quit itunes or turn off my computer. my itunes will 'freeze' whenever i open it and will not let me play songs or anything. please help me!There are a lot of things that could cause this and your songs are rarely in jeopardy when the issue is iTunes so don't worry.
If you could give us your iTunes version number, and the OS version you currently have those would help narrow a little.
Did you install or change anything around the time that this started happening?
Also explain exactly what happens. does the itunes window open than hangs with pinwheel or does the application bounce like it's going to open then hang instead.
I would, even if just for good maintenance, repair permissions by going to your utilities folder opening Disc Utility selecting your HD from the left and clicking verify disc permissions. Also make a new user to test to see if iTunes opens there, if it works in a new user it's an issue with one of your user specific files, and there would be much less to sort through.
More info will help a lot in figuring out whats going on. -
ITunes freezes when opening, please help
Whenever I try to open my iTunes it starts by "updating" my library, then it either freezes halfway through that or it freezes about 2 seconds later. I've tried to figure it out but nothing I try has been working. I've noticed that iTunes is trying to download a podcast right after but I don't know if that's the problem. I've tried to unsubscribe to the specific podcast but I can't get to it in time before it freezes. please help me
Dell Demension E310 Windows XPHi
I had the same and I feel that your library is corrupted. Don’t be afraid since I could repair the iTunes following the next steps:
A) Recreate the library:
Follow these steps:
1. Quit iTunes.
2. Locate your iTunes folder.
For Mac OS X the iTunes folder is stored in one of the following locations:
/Users/username/Music
For Microsoft Windows XP and 2000 the iTunes folder is stored in
\Documents and Settings\username\My Documents\My Music\
For Microsoft Windows Vista the iTunes folder is stored in
\Users\username\Music\
3. Open your iTunes folder.
4. Drag the iTunes Music Library.xml to the Desktop
5. Drag the following file from your iTunes folder to the Trash:
Microsoft Windows: "iTunes Library.itl"
6. Open iTunes.
7. From the File menu, choose Import.
8. Navigate to the iTunes Music Library.xml file on the Desktop.
9. Windows users: Click Open.
Moreover you should follow the next steps.
1. Quit iTunes.
2. Move the iTunes Library file located at C:\Documents and Settings\username\My Documents\My Music\iTunes to your desktop
3. Open iTunes.
4. From the File menu, choose Add Folder to Library.
Navigate to the folder where your music is located. Typically this is
C:\Users\username\Music\iTunes\iTunes Music
In this way I could repair the iTunes 7.2. I apologize for my poor English and I hope to be of help for you.
Machicha -
ITunes freezes when I select help
iTunes freezes when I select help. Does the same thing in safe mode. Reinstall didn't help. iTunes 10.7.0.21. Windows 7 64 bit
When I choose iTunes help from the help menu, the help window opens with half of the window on screen and half of the window off of the screen to the right. The computer and other programs continue to work correctly but I need to use task manager to get iTunes to close.
Any thoughts???
Thanks, TonySUCCESS!
After trying all the suggestions above I googled the issue and came across a Windows specific forum where a guy had a software conflict with Malwarebytes.
That got me thinking about a startup item conflict.
Using Msconfig, I systemattically turned off half of my startup items, did a restart, tested the result.
In my case, with half of the items off, I could access the itunes store.
I turned on half of the remaining items, restarted, tested the result.
I could still access the store.
After about 8-10 cycles of this, I found that a startup item called OC_Guru_II was the culprit.
It is an overclocking utility that came with my Gigabyte brand Nvidia video card.
I'm confident that this was my problem. It is 100% repeatable.
Hope that it helps some of you when the other stuff doesn't.
All the best to everyone,
Tony -
I am getting a 42404 error message when opening itunes and itunes will not let me connect my iphone to it trying to get me to restore. I need help? I am not that technically inclined and really simple terms are appreciated.
Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.
-
When opening iTunes on my new Windows 7 PC I continue to get the same messages, 'The program can't start because AVFoundationCF.dll is missing' and 'iTunes was not installed correctly. Error 7 (Windows error 126)' I've uninstalled and reinstalled many times to no avail, even tried it on a different user account and still nothing. I recently installed Panda Internet Security 2012 (about 12 days ago), initially iTunes worked fine as usual but within the last few days I've been unable to open it with the same messages appearing. I've read through some of these pages and tried everything that's been advised, uninstalling and reinstalling while internet and laptop security is swithched off, downloading tools to completely remove anything related to iTunes, tried it in Safe Mode, nothing has worked. I've also noticed that in the start menu when I click on iTunes, it says '(empty)' where it should have the logo and ability to start the program, does this mean it doesn't download + install properly each time I've tried? Any help would be enormously appreciated.
Doublechecking. Have you also tried the following user tip?
Troubleshooting issues with iTunes for Windows updates -
i get error (-42110) when opening itunes, error (3014) when trying to restore ipod. my ipod is now frozen and the screen says connect to itunes. help!
Did you forget the passcode?
http://support.apple.com/kb/ht1212
http://support.apple.com/kb/ht1808 -
I updated to Safari 6.1 and now it freezes when opened
Yesterday I updated to Safari 6.1 and now it freezes when opened, although the overall system stays up. I updated to the latest Java and iTunes 11.1.2 at the same time. When I open Safari now, it pauses for a few seconds without going to the home page and then I get the spinning beach ball. I get two messages: One says that the plug-in for SplashID Safe has not been tested with this version of Safari (a message that I had been getting before the update and never caused a problem). The other message says, "Crash Protection It appears that Safari didn't quit properly. Do you want Glims to re-open your tabs anyway?" It gives me a choice to click "Cancel" or "OK". I have tried clicking them (before the beach ball appears) and it makes no difference. The version of Glims I am running is out-of-date.
The only available crash report is almost a month old and therefore is of no help.
I made a back-up with SuperDuper just before updating and can reverse the update if I do it soon, but I would like to get this working.
I would appreciate any advice.
Bill>>The version of Glims I am running is out-of-date.
How do I uninstall Glims? -
Firefox freezes when opening an adobe acrobat (PDF) file from any website
Firefox freezes when opening an adobe acrobat (PDF) file from any website. This only started happening after the latest update of Firefox was installed. Do you have a fix?
Hi Susan,
The Adobe plugin in Internet Explorer is a bit different from the one in Firefox, however they're all made by Adobe and they usually come with Adobe Reader.
When you open a PDF file in Firefox, it "calls" Adobe Reader to help it read the file. In this case, the Adobe Reader takes over, and it is responsible for freezing your browser.
I suggest you try the last 4 solutions presented on the [[Opening PDF files within Firefox]] (start with "Re-install the plugin" through "Re-install Adobe Reader").
Good Luck :D -
Transferred Itunes library from pc to new mac; however, when opening itunes on the new mac it reported that the library was created with a newer version of itunes and could not be opened. It asked if I wanted to download updates and I did. However, the new mac is up to date. Itunes won't open. What to do now? Any help would be appreciated.
Thanks
JimHello, Stephen.
Thank you for the question. You will need to rebuild your iTunes library file in order to open an older version of iTunes. Below, I have included the article that walks you through this process. Start with the section labeled Re-creating the iTunes Library file.
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/ht1451
Cheers,
Jason H. -
RoboHelp10 freezes when open or create a project
RoboHelp10 freezes when open or create a project. I have been working around this, but can no longer do that.
I need to rename one topic within a project and cannot do that because of it freezing.
I uninstalled and re-installed RoboHelp 10 this morning and it didn't make any difference.
I'm using RoboHelp HTML on a Windows 7 OS.
Thanks,
DianeIt is local. No source control involved.
I was trying to create a project. RoboHelp also freezes when I use the
"Open" folder on the RoboHelp startup page or File > Open. It does not
freeze if I open a project by clicking on one of the recent projects that I
have used on the startup page.
Thanks for your help.
Diane
On Tue, Oct 14, 2014 at 12:28 PM, Jeff_Coatsworth <[email protected]> -
Why does Quicktime freeze when opening .movs?
For the past few months, I have experienced intermittent screen "blackouts"; essentially the screen goes black as if the computer has gone into sleep mode (while still working in a given program) but there is nothing I can do but a hard shutdown to exit this state. Recently, both Quicktime and VLC have stopped working properly; I've discovered that Quicktime will open .AVI files, but freezes when opening .mov files. VLC will open neither. Both programs work fine when working with audio files. I have updated my mac's graphic drivers (to the best of my knowledge) and have worked around various preferences (open GL video output in VLC for instance) to no avail. My only remaining theory is a corrupt .mov codec file, or a compounding issue stemming from the initial screen blackouts (which I've discovered could be an actual hardware problem with mac pros sold around 2010..), but I feel it's time to outsource for some new solutions. I'm still running Snow Leopard 10.6.8; 2.66 GHz Intel core i7; 4 GB 1067 MHz DDR3; MacBook Pro from 2010. Any help with this issue is greatly appreciated, as I've researched for hours and have yet to find a solution or even a potential cause for these issues.
Here is the output from the Etrecheck program. It should be noted that I was only able to run this in Safe Mode. I've bolded the lines which were highlighted in red by the program.
EtreCheck version: 2.1.8 (121)
Report generated March 19, 2015 8:40:45 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Replace Soon - Cycle count 1556
Video Information: ℹ️
NVIDIA GeForce GT 330M - VRAM: 512 MB
Color LCD 1680 x 1050
spdisplays_display_connector
Intel HD Graphics - VRAM: 288 MB
spdisplays_display_connector
System Software: ℹ️
Mac OS X 10.6.8 (10K549) - Time since boot: 0:18:2
Disk Information: ℹ️
Hitachi HTS725050A9A362 disk0 : (465.76 GB)
- (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 499.76 GB (21.87 GB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Internal Memory Card Reader
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/sysctl.conf - Exists
/etc/hosts - Count: 14
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] jp.co.panasonic.driver.p2drivefamily (2.4.0 - SDK 10.6) [Click for support]
[not loaded] jp.co.roland.RDUSB0119Dev (1.0.0) [Click for support]
/System/Library/Extensions/CUDA.kext
[not loaded] com.nvidia.CUDA (1.1.0) [Click for support]
/System/Library/Extensions/P2DriveFamilyDriver.kext/Contents/PlugIns
[not loaded] jp.co.panasonic.driver.PCD35Device (1.2.0 - SDK 10.6) [Click for support]
[not loaded] jp.panasonic.iokit.P2FireWireSBP2 (4.2.0 - SDK 10.6) [Click for support]
Startup Items: ℹ️
CUDA: Path: /System/Library/StartupItems/CUDA
Startup items are obsolete in OS X Yosemite
Problem System Launch Daemons: ℹ️
[not loaded] org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[not loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[not loaded] com.mcafee.menulet.plist [Click for support]
[not loaded] com.mcafee.reporter.plist [Click for support]
[not loaded] com.nvidia.CUDASoftwareUpdate.plist [Click for support]
Launch Daemons: ℹ️
[not loaded] com.adobe.fpsaud.plist [Click for support]
[not loaded] com.adobe.SwitchBoard.plist [Click for support]
[not loaded] com.edb.launchd.postgresql-8.4.plist [Click for support]
[not loaded] com.enterasys.NacAgent.plist [Click for support]
[not loaded] com.mcafee.ssm.Eupdate.plist [Click for support]
[not loaded] com.mcafee.ssm.ScanManager.plist [Click for support]
[not loaded] com.mcafee.virusscan.fmpd.plist [Click for support]
User Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[not loaded] com.adobe.ARM.[...].plist [Click for support]
[not loaded] com.divx.agent.postinstall.plist [Click for support]
[not loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
CrossOver CD Helper UNKNOWN (missing value)
NacAgent Application (/Applications/Utilities/NacAgent.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.6.6
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.1.30317.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0
Safari Extensions: ℹ️
AllMyTube
DivX Plus Web Player HTML5 <video>
Audio Plug-ins: ℹ️
iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
CUDA Preferences [Click for support]
DivX [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
27% WindowServer
1% fontd
1% ps
0% Finder
0% configd
Top Processes by Memory: ℹ️
116 MB quicklookd
56 MB Finder
39 MB WindowServer
34 MB Dock
34 MB SystemUIServer
Virtual Memory Information: ℹ️
1.21 GB Free RAM
452 MB Active RAM
451 MB Inactive RAM
2.04 GB Wired RAM
259 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 19, 2015, 08:22:39 PM Self test - passed
Mar 19, 2015, 08:17:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-20 1724_[redacted].crash
Mar 19, 2015, 08:16:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-20 1607_[redacted].crash
Mar 19, 2015, 07:36:50 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-19 3650_[redacted].crash
Mar 19, 2015, 07:34:44 PM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-19 3444_[redacted].crash
Mar 19, 2015, 04:56:25 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-19-165625_[redacted].crash
Mar 19, 2015, 04:46:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-19-164605_[redacted].crash
Mar 19, 2015, 04:27:06 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-19-162706_[redacted].crash
Mar 19, 2015, 04:20:18 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-19-162018_[redacted].crash
Mar 19, 2015, 02:56:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-19-145605_[redacted].crash
Mar 19, 2015, 04:48:18 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-04 4818_[redacted].crash
Mar 19, 2015, 04:44:34 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-04 4434_[redacted].crash
Mar 19, 2015, 04:43:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-19-04 4311_[redacted].crash
Mar 19, 2015, 04:32:37 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-19-043237_[redacted].crash
Mar 19, 2015, 01:38:11 AM /Library/Logs/DiagnosticReports/Photo Booth_2015-03-19-013811_[redacted].hang
Mar 19, 2015, 01:36:11 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-19-013611_[redacted].crash
Mar 19, 2015, 01:11:58 AM /Library/Logs/DiagnosticReports/Photo Booth_2015-03-19-011158_[redacted].hang
Mar 18, 2015, 11:24:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-232427_[redacted].crash
Mar 18, 2015, 04:57:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-165740_[redacted].crash
Mar 18, 2015, 03:26:11 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-152611_[redacted].crash
Mar 18, 2015, 02:27:20 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-142720_[redacted].crash
Mar 17, 2015, 08:01:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-200147_[redacted].crash
Mar 17, 2015, 07:58:51 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-195851_[redacted].crash
Mar 17, 2015, 06:24:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-182447_[redacted].crash
Mar 17, 2015, 02:30:23 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-023023_[redacted].crash
Mar 15, 2015, 09:32:30 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-213230_[redacted].panic [Click for details]
Mar 15, 2015, 08:13:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-201304_[redacted].panic [Click for details]
Mar 15, 2015, 08:04:34 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-15-200434_[redacted].panic [Click for details]
Mar 14, 2015, 11:22:47 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-232247_[redacted].panic [Click for details]
Mar 14, 2015, 06:02:23 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-14-060223_[redacted].panic [Click for details]
Mar 8, 2015, 10:30:42 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-08-223042_[redacted].panic [Click for details]
Mar 6, 2015, 01:49:22 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-06-134922_[redacted].panic [Click for details]
Mar 5, 2015, 09:57:42 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-05-215742_[redacted].panic [Click for details]
Mar 5, 2015, 07:48:15 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-05-194815_[redacted].panic [Click for details]
Mar 19, 2015, 05:45:55 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-19-174555_[reda cted].crash
Mar 18, 2015, 09:49:54 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-18-214954_[redacted].crash
Mar 17, 2015, 03:12:09 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Drive_2015-03-17-151209_[redacted].crash
Mar 5, 2015, 09:42:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-05-214248_[redacted].panic [Click for details] -
Error Message when open iTunes -42032. What can I do?
Error Message when open iTunes -42032. What can I do?
Try 2 solutions: 1. Press both Ctrl and Shift keys then double click on ITunes. Hold keys down until a box appears on screen indicating ITunes is starting in "safe mode'. left click on 'continue" and ITunes will run without closing.
2; Start ITunes normally, then after loading, choose "Match" and then touch "stop" beforre step 3 , Uploading songs...", runs for more than a few seconds. The code problems are in Match; the uploading function in Match. ITunes won't crash if you stop Match soon enough! -
when opening itunes i got the following message: "Apple Application Support was not found. Apple Application Support is required to run itunes. please uninstall itunes, then install itunes again Error 2 (Windows Error 2)." if i do this will i lose my music library?
Hi texasslagle,
It sounds like you are having issues installing iTunes on your Windows 7 PC, a frustrating situation I am sure.
There is an article that you may want to use to try to complete your install here -
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/ts5376
Thanks for using Apple Support Communities.
Best,
Brett L -
Error when opening iTunes : iTunes has stopped working '' A problem caused the program to stop working correctly''.
When I repaired damaged files the problem still exists and also after uninstalling, redownloading and reinstalling iTunes.
My pc is working with windos 8.
Is there a solution?Hey there Rodney274,
It sounds like you are getting an error from iTunes when you launch it. I would try the troubleshooting in this article named:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Start with troubleshooting for 3rd party plug ins section, then the rest of the article if needed:
Start iTunes in Safe Mode
Open iTunes in Safe Mode to isolate any interference from plug-ins or scripts not manufactured by Apple.
Hold down Shift–Control while opening iTunes. You should see a dialog that says "iTunes is running in safe mode" before iTunes finishes starting up.
Click Continue.
See if the issue you're experiencing persists in Safe Mode.
If you have the same issue while iTunes is in Safe Mode, proceed to the "Create a new user account" section. If you don't experience the same issue, follow these steps to remove third-party plug-ins.
Thank you for using Apple Support Communities.
Take care,
Sterling
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