My machine got restarted with event 1074 and source user32
Hi Expert,
One of our employee's computer got restarted while working. While checking the event log's under SYSTEM i found only this sustable event for restart.
Event ID - 1074
Source - USer32
The process setup.exe has initiated the restart of computer PTD09487 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
Reason Code: 0x2
Shutdown Type: restart
Comment:
1. How can i find out what set.exe was runned or who initiated it ?
2. What does this event id means other than restart ?
3. what more option should i check to know why this restart took place ?
4. If this has happend due to Windows update. How can confirm that there was a message show to user for restart ? Because normally in our GPO we have configured to display restarting msg to user before 30 mins .
Please Let me know if i posted in wrong forum.
Hi,
If this situation occur for Windows Update, user will receive a restart message.
If it's not this situation, please create a new user to see if it occur.
If yes, please fix your corrupted user profile:
Fix a corrupted user profile
http://windows.microsoft.com/en-in/windows/fix-corrupted-user-profile#1TC=windows-7
If no, please repair the system using your installation media:
Create a system repair disc
http://windows.microsoft.com/en-in/windows7/create-a-system-repair-disc
Karen Hu
TechNet Community Support
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