My macnotebook is showing a white screen with a file with? any idea

my macbook is showing a white screen with ? iside a blinking file . any idea ?

Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by:
Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
Boot drive's directory has been corrupted - Repair with Disk Utility.
Critical system files are damaged or deleted - Reinstall OS X.
The disk drive is physically non-functional - Replace the hard drive.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD:
Boot From The Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Similar Messages

  • HT201177 My iMac won't fire up.  It shows a white screen and the apple with little dial going around but won't complete start up

    I rebooted my iMac this morning and now it won't come back on. It shows a white screen with the apple and a spinning wheel.  Do I need to take it in?

    More details needed, such as computer and OS. Step one is to restart—hold down the power button until it shuts off, push it again, and hold down the SHIFT key until it starts in Safe Mode. Report back.
    As for taking it in, if this doesn't work, contact Apple Service, iMac Service or Apple's Express Lane. Do note that if you have AppleCare's protection plan and you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.

  • When I turn on my macbook pro, the white screen displays a file with a question mark in the middle. What does this mean?

    Suddenly, my macbook pro has experienced problems. When I turn on my computer, the white screen displays a flashing file folder icon with a quesrion mark in the middle. Has my hard drive burnt out? Thank you in advance for any helpful suggestions..

    It means your computer is search for a start up volume.  You need to reboot into recovery mode and attempt to repair your disk.  To do this restart the computer and hold the keys:
    <command> + r
    Then open Disk utility.
    http://support.apple.com/kb/ts1417

  • Itunes store is a white screen, cannot search for music, any ideas?

    When I open my ITunes and go to ITunes store it loads but just gives me a blank white screen, I cannot search for anything to purchase, my ITunes needs updating but I no longer get the pop up notification for it, any ideas?

    Hey maggz2008,
    I have an article for you that should be able to help you address this issue with your ability to reach the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • My macbook was stolen last month from my car. It would not power, it showed a white screen with folder with question mark in the middle? I don't have my serial number, is there a way to possibly track my computer?

    My car was broken into in Uptown, MN last month and my Macbook was stolen along with my Wifi device. Although my computer would no longer power, it showed a white screen with a folder and question in the middle and then shut down. I hadn't had a chance to take it to have it checked, but is there a way to track my computer if I do not have the serial number? And if I purchase another computer is there a way to get the music that I purchased in iTunes back?
    Thanks

    Regarding your music, yes you can download it again at no cost. Launch iTunes on the new computer, and sign in to your account using the same Apple ID you used previously. Go to the iTunes Store. On the right side under Quick Links select Purchased. Click on All Songs in the upper left.You'll see a list of the music you purchased from iTunes. In the lower right corner click the Download All link. Note that this may take a long time, particularly if you have a lot of songs. Use the fastest Internet connection that you can.
    About the computer, unless tracking software was already installed on it and turned on there is no way to track it.
    I would suggest changing passwords of any accounts that you have on the computer, such as email. If you have any credit card information stored on the computer, have them cancelled and replaced immediately.
    Sorry to hear about your loss. It is very distressing, I know.
    Best of luck.

  • On start up my Mac Book Pro shows a white screen with a spinning wheel. I have tried starting up with the Snow Leopard disk - all I get is a blue screen. I guess that this is a major repair job??????

    On start up my Mac Book Pro shows a white screen with a spinning wheel. I have tried starting up with the Snow Leopard disk - all I get is a blue screen. I guess that this is a major repair job??????

    If you have the exact same problem - take the computer to an Apple store or an AASP.  Whichever is more convenient for you.  If you have AppleCare call them!

  • On start up my mac book pro shows a white screen with a folder with a ? in it then switches to the apple symbol with the loading bar under it but it freezes about half way any ideas

    My mac book pro on start up shows a white screen with a folder with a question mark in it then switches to the apple symbol with the loading bar under it but it freezes about half way. Only started to have problems since upgrading to yosemite any ideas.

    I do hope you have recent backup, because it look like your hard disk is failing. You can start up in Recovery Mode, and run Disk Utility to see if the disk can be fixed:  OS X: About OS X Recovery - Apple Support

  • After installing windows xp accidentlly i erased macintosh hard disc. Now my macbook shows blank white screen with sign of folder with '?' blinking. Now what to do please help

    After installing windows xp accidentlly i erased macintosh hard disc. Now my macbook shows blank white screen with sign of folder with '?' blinking. Now what to do please help

    Avoid using hand-tools or power equipment .
    "My mac book did not come with dvd. Now what should i do?"
    Bring it to the Apple store. They can help.

  • Hello! i've a problem with my Imac. it shows me white screen with a folder with quastion. it could be a problem with hard drive. i should insert mac os cd, but i couldnt find it. in Russia, in Finland and in Sweden the same problem)

    hello! i've a problem with my Imac. it shows me white screen with a folder with quastion. it could be a problem with hard drive. i should insert mac os cd, but i couldnt find it. in Russia, in Finland and in Sweden the same problem)

    Have a look at some of the suggestions in this link:
    http://support.apple.com/kb/TS2570?viewlocale=en_US&locale=en_US (Russian is available from the link within the article (top right of the page).

  • My i phone is showing only white screen just like a torch nothing is going to happen with him

    my i phone is showing only white screen just like a torch nothing is going to happen with him i have tried so many times but failed to do........

    See Here for
    Frozen or unresponsive iPhone
    Try this First... You will not lose any Data...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    http://support.apple.com/kb/ht1430

  • My Macbook Air 2011 got a white screen and a folder with a question mark. I tried to press option+r and try to install the OS X Lion but it didn't show the disk Macintosh Hd

    My Macbook Air 2011 got a white screen and a folder with a question mark. I tried to press option+r and try to install the OS X Lion but it didn't show the disk Macintosh Hd

    You are using Snow Leopard so you have no OPTION+R shortcut. You need to boot the computer from your Snow Leopard DVD or USB flash drive.
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

    I dropped my iphone 3gs and the screen has gone blank now showing a white screen with no icons can anyone advise me how to fix it?

    Tim is correct.
    But, first step with 3GS white screen and most iPhone problems is Reset, hold both home and power buttons until iPhone begins to restart itself, usually about 10 seconds of holding both buttons. If still white screen.
    Next step would be Restore the iPhone Firmware with iTunes on your computer. If still white screen.
    Next step would be to follow Tim's advice, if you had not already.

  • User profiles from Active directory when loggedin then userdisplay, useredit shows blank white screen in SharePoint 2013

    User profiles from Active directory when loggedin then userdisplay, useredit shows blank white screen in SharePoint 2013 
    I can login with the these AD users and AD direct import is working just fine. We are not using UPS.
    With admin user when I click on the user it shows up proper data. But when I login with the same user it does not show me userdisplay/useredit and shows blank data. Also another strange thing is when I add new item in list with these AD users created by
    modified by is blank and its really strange. I checked user information list, tried to rerun user sync with direct AD import option but no success.
    MCTS Sharepoint 2010, MCAD dotnet, MCPDEA, SharePoint Lead

    Hi Amit,
    According to your description, my understanding is that the page is blank when the use accessed /_layouts/15/userdisp.aspx and the created by field was blank when the user created a new list item in SharePoint 2013.
    I tested the same scenario per your post, however I cannot reproduce your issue.
    For troubleshooting this issue, I recommend to verify the things below:
    Check the permission of the user in the corresponding site collection to see if he can access /_layouts/15/userdisp.aspx.
    Delete the user from AD and SharePoint, then re-add the user to AD and grant proper permission to the user in SharePoint to see if the issue still occurs.
    Did this issue occur with all the users? Add a new user in AD and test the same scenario.
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

  • My iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?

    Hello Friends,
    I've two iPod Nanos (4th gen - 8GB). I'm facing a severe problem with both of them. For both iPods, I tried to do this method Simultaneously press the top button + home (central) button. But of no use.
    1. My first iPod is showing a white screen. I could not see anything. But I can listen to songs by blindly pressing the play button twice. The battery comes only for an hour.? How do I get the display and longer battery?
    2. My second iPod is facing more severe problem. None of the buttons are working. When I connect it my PC it showing "CONNECTED- eject before disconnecting". But it is not ejecting with all the usual methods. When I manually and physically disconnect it from the PC the same "CONNECTED- eject before disconnecting" is still showing till the battery goes off. After that if i press any button it is showing low battery signal. And when i re-connect it to the PC the same process is repeating. When I tied to restore it to the factory settings I'm getting "Error" report.
    (I'm using windows 7)
    Friends, Please help me with the above problems. It will be a great help.
    Thank You.
    R.SAMALA

    Sounds like some hardware issues, meaning you'll want to take or send the iPods in for service or repairs. You can choose to have Apple do an out of warranty exchange for the prices indicated in the link below or find another third party service perhaps even local to your area.
    http://www.apple.com/support/ipod/service/prices/
    B-rock

  • My Macbook doesn't turn on, it just show a white screen and after a while a question mark blink, I cannot click the question mark, and cannot do anything. Any suggestions?

    Hi, my Macbook doesn't turn on, it just show a white screen and after a while a big question mark blinks but nothing else, cannot click the question mark, cannot do anything.Also it makes a funny noise.  Any suggestions?

    Suppose it's a HDD crash. Boot from Install DVD which came with your MacBook(Press C during startup) and open DiskUtility to repair your HDD if it's able to mount.

Maybe you are looking for

  • Can't view or edit Application Insights webtests in the new Azure Portal

    I'm in the process of setting up Application Insights for an Azure Cloud Services Web Role.  Things have been looking good so far - I've enabled App Insights telemetry to the VS2013 solution, configured correctly and am getting usage/monitoring data

  • Open/close periods menu

    I want to design a menu for one user who is responsible for open/close all ebs periods. I have 2 Set of Books means 2 periods for GL. I have 2 each operating units and inventory orgs means 4 each for purchasing/inventory/ap/ar I have designed menu bu

  • MIGO-Error when MIGO is execute by call transaction on background

    When we execute MIGO_TR or MIGO_GI in call transaction, this error is showed. "RAISE_EXCEPTION" " "                                                       "CL_GUI_CUSTOM_CONTAINER=======CP" or "CL_GUI_CUSTOM_CONTAINER=======CM001" "CONSTRUCTOR"   Is t

  • Archck Unresolved snd symbols problems [solved]

    Been gone for 2 weeks, come back, and BAM -- new kernel patchset, new DEVFS-free kernel version, new ati-drivers... lots to do. Anyhow, I've installed kernel26archck from [community], and everything's running fine except for sound.  I'm getting alot

  • How to make a faster connection to a database?

    Hi there, I have a created sth like an ebook reader for html books. I have a highlight tool and a textfield to keep some notes for each page. When the user goes from one page to there other I do connect and disconnect to the database 4 times. One to