My Magic Mouse is not moving the pointer on the screen but it allows me to scroll up and down by sliding my fingers on the mouse.
My Magic Mouse is not moving the pointer on screen. However, it is allowing me to scroll text up and down by dragging my fingers on the mouse. How can I recover full use? I am using a MacBook Pro with Mavericks. All indications are that the mouse is connected through the Bluetooth connection and the batteries have significant life in them.
Have you tried this:
http://support.apple.com/kb/TS3048?viewlocale=en_US&locale=en_US#7
Mouse does not track as expected (jittery, jumpy, slow, fast).
The Apple Wireless Mouse can be used on most smooth surfaces, however if tracking issues occur try these options:
Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
Try using a different surface to see if the tracking improves.
Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.
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Does anyone know what is going on?
For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa -
Having problems with my mouse. Cannot scroll up or down or sideways. Did all the cleaning but still not working. Any help on this??
Hello:
Try resetting the PRAM and SMC.
Barry -
i just received my macbook from the apple store and can't get the track pad to swipe at all it will scroll up and down but no other features work!! all works on the magic mouse though!!
any help would be greatly appreciated>Preference>Trackpad.
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Safari is not working on the Mac. Internet is fine. mail, App Store etc all working and connecting to Internet fine. Done the latest software update, still not working. When selecting a web address from bookmarks or typing in search bar, partial blue bar only and coloured wheel appears.
From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
If you wish, you may be able to salvage the malfunctioning extension by uninstalling and reinstalling it. That will revert its settings to the defaults.
If extensions aren't causing the problem, see below.
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one of my friend stole my iphone 5 and he knows my password for the phone but he's not using wifi or the sim network cause he knows that I enabled find my iphone and I wanna lock it or burn the phone he is using my pictures and he has shared most of my pictures and the find my phone says it will erase the phone once it will be contact to the internet
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I made a report but the problem is it was stolen from of my best friends and I dont know which one we were 4 persons in my house so I dont know which one exactly but it seems I was unlucky to chose them as best friends and trusted them for 2 years and now he's shairing my privte pictures which has dameged my life and if the goverment saw my pictures they will but me in jail for those pictures which is noraml gay pictures but our country difficutl pls any one help meWhat To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
I my ipod isn't letting me swipe in on the lock screen, and for now, i've given up on that, and i just got a new laptop. So what i'd like to do is not worry about getting in my ipod, but to plug it in my computer and get my music off of it. it is not letting me do this because i have to unlock my ipod but, sadly i cannot, if anyone can help me it would be greartly appreitiated.
You don't have to purchase it again, but you do have to download it. See Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
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My Ipod nano touch is not charging, not showing in my PC or laptop. Last I saw an apple icon and low battery signal. There after the screen is black and no power not taking AC or PC charge. What Can I do?
If the Reset didn't work, you'll need to do a Restore.
From iTunes, select the iPad and then select the Summary tab. Follow directions for Restore. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finished, you will be asked if you wish the contents of iTunes to be copied to the iPad. -
My iphone5 crashed Wed May 29 and I am not sure why.. I had to do a restore and have been trying to slowly get everything back on the phone... Yesterday June 6 it blacked out once and I don't have everything on the phone as before.... Is it damaged and should I try to get a new one?
Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
My iPhone 4s Bluetooth is not working, I have ios 5.1 but just can't get my Sony erricson hbh-pv715 headset to connect to the phone, the phone can't find any Bluetooth device, can you help please
Yes it's in pairing mode, it worked fine with the 3GS but doesn't seem to work with the 4s, my 4s can't find any other bluetooth device, I think the problem ls with apple?
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Tried to open an app and my iPad gen one froze. It only shows the apple on black screen and will show the operating wheel sometimes and while plugged in it will beep every few minutes. Will not load one show anything on screen but the small white apple.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
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Apple Retail Store - Genius Bar -
I am the administrator on my computer but my new hard drive is locked and does not give me permission to unlock. How do I fix this? I already tried fixing permissions.
Whoops! I don't know why but this time when I clicked on the lock it opened and I was able to fix the problem. I am curious tho' as to why this happened.
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hi, my brand new iphone 4 will not play music through my music app but it will play videos through youtube and will play the sounds throught my games and will play text tones and facetime ect. what is wrong?
At least I'm not the only one with the issue. I was looking it up so see if others had the same problem and found a bunch of posts about it. I'm assuming it's not the phone then, it's the software. Should I bring it to the Apple Store? Replacing the phone seems stupid, because the phone isn't really the problem. It's the software! Maybe the iOS 5.0.2 will fix it??? I don't really want to wait though, it's a pain. If a lot of people have this issue it should get Apple's attention. They need to do something to fix it, ASAP!
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Why does my iPhone arbitrarily brighten, to the point of decreased resolution, despite my having turned off auto-brightness and setting the brightness to maximum?
Could be a hardware failure.
Restore the iPhone, first from a backup, then as new, and see if the issue persists. If it persists when you restore as new, then there's a hardware issue with your phone and you need to bring it to an Apple store to be evaluated.
~Lyssa -
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Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.
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