My MagicBox Imp media player can't see my shared folders

I have a wireless MagicBox Imp internet radio and media player. The radio works fine but I've never succeeded in getting it to find my iTunes folder (or any other folders) although it can see my computer. File sharing is turned on, windows sharing is also on and I'm pretty sure I've followed other instructions – it says in Directory Access to enable SMB/CIFS, then click 'configure' then enter a workgroup name (I've entered 'workgroup' as I've read that is the default but I don't know if I'm supposed to put something else instead). That's about the extent of the help for Mac in their manual (incidentally, MagicBox appear to have gone out of business so I can't contact them for help). iTunes prefs is set to share library.
I've always been a bit unsure about networks so don't know enough to try other things. Am I missing something obvious? I've also got it to look for our Mac Mini running OS X 10.5 but it won't see that one at all! We use Airport Extreme.

Hi BDAqua, apologies for not replying sooner. Re your 'techreviews' link, I'm glad it's not just me being dense!
I finally managed to get hold of tech support at MagicBox who have said that due to a quirk with Macs, the best thing is to... "make a separate account with a name such as 'music' that has access to your files, once this is set up restart the computer and log on with your normal user name then try accessing from the IMP." I've done this but still no joy.
The thing that confounds me is that in the set-up instructions it says to enable SMB/CIFS in Directory Access, click configure and enter a workgroup name and click apply. I haven't a clue what the workgroup name is (where will I find this info?) but have put in 'workgroup' as I have read that this is default. 'Apply' is greyed out when I do it so I assume it hasn't changed. In their 'troubleshooting' section it says " The PC with the media content may not have the same workgroup as the server managing the network. The easiest solution is to change the PC workgroup name to the same as that being supported by the server". I'm not sure what this means.
To make things more difficult, I've noticed that sometimes when I 'scan for PCs' on the MagicBox, sometimes it doesn't even find my Mac at all, even though Airport shows full strength.
I'm going to pursue this with their support department but I suspect that they don't know much about Macs. However, if you have any further suggestions, I'd really appreciate your help. Many thanks.

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