My Mail accounts just went offline. Help!

I use Mail, and have two accounts - one is POP and one IMAP. The one I use most is a gmail IMAP account. I've been sending and receiving e-mails all day, but suddenly both accounts are offline. Mail asks me repeatedly for the password, but when I put it in it doesn't accept it. I went online to gmail and find that the sign on and password still work and can see my mail there, but I want to get it in my computer. What can I do to fix this? And why did it happen so suddenly? I restarted my computer and that didn't help. Will appreciate advice. Thank you.

Thanks. Well, you must be right, because I turned off the computer and did something else for an hour or so, and now everything is working fine! i thought maybe the computer was tired and just needed a rest, but your explanation seems more likely...
It was certainly disconcerting, however. While I had the problem, I also had the same problem in trying to use Mail on my iPad. It is also working fine now. We are using a Verizon JetPack for our wireless network, because we're in an area in Maine that doesn't have other internet possibilities. It's been working fine, but I notice it only gets a 3g network. Even so, my husband, with a Mac, using Mac Mail and with a different e-mail account, had no problem at all during the same period of time. So perhaps you're right in suggesting there was just something too slow about the connection with gmail. Thanks again. Barb

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I just updated to 10.9.4 and all my mail accounts are now offline. Unable to send or receive mail. nothing else was done except for updating to 10.9.4

I just updated to 10.9.4 and all my mail accounts are now offline. Unable to send or receive mail. nothing else was done except for updating to 10.9.4

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
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PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 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!/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

How can I block all other mail account just to only use the exchange mailbox of our company? This is to prevent the user to setup his on company iPhone.

How can I block all other mail account just to only use the exchange mailbox of our company? This is to prevent the user to setup his on company iPhone.

I don't know if I'm asking this all in a way that can be understood? Thanks ED3K, however that part I do understand (in the link you provided!)
What I need to know is "how" I can separate or rather create another Apple ID for my son-who is currently using "my Apple ID?" If there is a way to let him keep "all" his info on his phone (eg-contacts, music, app's, etc.) without doing a "reset?') Somehow I need to go into his phone's setting-create a new Apple ID and possibly a new password so he can still use our combined iCloud & Itunes account?
Also then letting me take back my Apple ID & password, but again allowing us (my son and I) to use the same iCloud & Itunes account? Does that make more sense??? I'm sincerely trying to get this cleared up once and for all----just need guidance from someone who has a true understanding of the whole Apple iCloud/Itunes system!
Thanks again for "anyone" that can help me!!!

Mail accounts keep going offline and then back on again

I am using Mail 4.4 on OS 10.6.6. I have 9 different email accounts in my inbox from 4 different domains. All the domains are hosted on a reseller account so they are all on the same server. Mail is scheduled to check mail every 5 minutes and each time alternating accounts go either on or offline. This behaviour also happens on my iphone 4 with IOS6 and ipad 2 with IOS5.
I am using the same setup and OS as I have been for the past year or so and it has been absolutely fine up until a few months ago. My ISP is being helpful and they have replicated the problem on one of their Macs but it doesn't happen on a PC. They are puzzled also.
I read somewhere that the mail app has a short time out where it takes the account offline if there is no response and that having all email accounts on the same server might cause this problem. Not sure if this is correct advice however.
I have turned off some of the accounts so that only 2 are in the inbox, its still happening but not as often. Anybody have any suggestions as its driving me mad.

My brother and mother are having the same problem. We all three are on SBC Yahoo! DSL and all share GoDaddy-based email addresses. I'm clearly on a different part of the SBC Network - as I have rarely had problems with mail accounts kicking me offline, whereas they have the same problem you do - accounts are random and inconsistent when they kick offline.
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Mac OS X (10.4.6)

Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

Is something wrong with the new software update. My battery dies within 4 hours. There are also problems with my e-mail accounts. Can someone help me?

Have you attempted an iTunes restore and setting up as a new device? Sometimes battery life issues can be caused by corrupted iOS software.
- Greg

When I click on a link in my Mail account, just recently, the link doesn't open up in firefox.

Normally when there's an email with a link that I receive in My "Mail" account ( I use an apple macbook) the link opens up a new tab in firefox and the url page opens up. For the last 2 weeks, when I get a hot link in my emails, it will launch firefox but no site/page opens up.

Set it in Safari's Preferences/General

Why do my Mail accounts keeping going offline since I switched to comcast?

I recently switched to Comcast. The ougoing mail for my new comcast accounts goies on and offline constantly all the time. It doesn't happen for my .mac account. I've tried changing the port to 465 or 587 but that doesn't make any difference. any ideas?

You will need to call Comcast and ask them exactly what settings they require; I've had multiple problems with them which were finally resolved when he told me to start using port 25 (but mentioned that that is not available everywhere and/or not widely used or something like that). I used to have to delete the Mail .plist and set up Mail again and again to the point that I made screenshots of all settings windows so I could just copy them if needed. Here is a screenshot of my outgoing (smtp) settings:
Again, this was at the direction of Comcast tech support. I believe they also now have a web page with instructions for Mac.

MAIL ACCOUNT NOT WORKING SOMEONE HELP?!

I have two email accounts in Mail but my outlook account always comes up with "mail can't connect to the account" I don't know what's happening? I try to activate it online but it still doesn't work? I've also re entered the password... what do i do!?

Make sure the settings your email provider needs are correctly set up in Mail. The server names, ports, etc., have to be set up correctly. Usually the info will be online. If you look in their support area, you may even find specific instructions for setting up Mac Mail.
Are you saying you're using Outlook as well as Mail? The "outlook account" comment is a little confusing.

New mail account gone after reopening - help

Every time I add a new (additional - for a total of 2) email account it works fine. After I quit and reopen, the new account does not appear. I have search for an answer extensively to no avail.

Hey psscottman,
Thanks for the question, and welcome to Apple Support Communities.
That definitely sounds weird and frustrating! Let's see if we can isolate the issue further by attempting the following:
Mac OS X: Starting up in Safe Mode
http://support.apple.com/kb/HT1455
Isolating an issue by using another user account
http://support.apple.com/kb/TS4053
Thanks,
Matt M.

When I compose and send a mail, it gets placed in Outbox and I get a prompt stating something like "relating the message is not supported". Even if I compose a newest age, it says the vey same thing. I just cannot send any response through my mail account

When I compose and send a mail, it gets placed in Outbox and I get a prompt stating something like "relating the message is not supported". Even if I compose a newest age, it says the vey same thing. I just cannot send any response through my mail account. Can anyone help with a solution?

You haven't set up the SMTP (outgoing) mail server correctly. You probably didn't enter your user ID and password for the outgoing server. They are needed even though it says "optional".

Mail/iPhone Mail Account question, please help

Hey everyone. I was wondering if the following is possible:
Is there a way to set up a mail account JUST for sending messages? A similar feature in gmail would be aliases, where I can choose what email account to send from.
In other words, I want to forward my gmail mailto my .mac account, but I still want to be able to send messages as my gmail account. Right now it looks like I can only do that if I add gmail account and check messages through it, but I don't want to check messages with it. Anyone help me out?

I dont have your answer but I had a question if you dont mind answering it. If someone sends you an email to either your .mac or gmail does it go to your phone instantly. Is there any lag time. Does it go to your mac account or gmail account and the phone at the same time?

Mail account offline

One of my mail accounts has gone offline for some reason, and I cannot get it back online. I've restarted the program and rebooted the computer.

Here it "again".
INITIATING CONNECTION Nov 17 23:20:50.822 -- host:mail.optonline.net -- port:110 -- socket:0x0 -- thread:0x7f9962bcfb70
INITIATING CONNECTION Nov 17 23:20:50.824 -- host:pop.gmail.com -- port:995 -- socket:0x0 -- thread:0x7f9963b50e70
CONNECTED Nov 17 23:20:51.004 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
READ Nov 17 23:20:51.042 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
+OK Messaging Multiplexor (Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007))
WROTE Nov 17 23:20:51.044 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
CAPA
READ Nov 17 23:20:51.063 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
+OK list follows
TOP
PIPELINING
UIDL
RESP-CODES
AUTH-RESP-CODE
USER
SASL PLAIN
IMPLEMENTATION MMP-6.2p8.04 Feb 28 2007
WROTE Nov 17 23:20:51.075 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
AUTH PLAIN
READ Nov 17 23:20:51.100 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
+
WROTE Nov 17 23:20:51.111 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
READ Nov 17 23:20:51.500 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
+OK Maildrop ready
WROTE Nov 17 23:20:51.505 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
STAT
READ Nov 17 23:20:51.531 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
+OK 148 5367385
WROTE Nov 17 23:20:51.538 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
UIDL 1
READ Nov 17 23:20:51.568 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
+OK 1 32821-1173970927
WROTE Nov 17 23:20:51.575 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
UIDL 148
READ Nov 17 23:20:51.600 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
+OK 148 32968-1173970927
WROTE Nov 17 23:20:51.608 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
QUIT
READ Nov 17 23:20:51.644 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f996502d5c0 -- thread:0x7f9962bcfb70
+OK
CONNECTED Nov 17 23:20:52.025 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
READ Nov 17 23:20:52.174 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
+OK Gpop ready for requests from 67.87.57.45 ft10pf12133458qab.9
WROTE Nov 17 23:20:52.182 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
CAPA
READ Nov 17 23:20:52.210 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
+OK Capability list follows
USER
RESP-CODES
EXPIRE 0
LOGIN-DELAY 300
TOP
UIDL
X-GOOGLE-VERHOEVEN
X-GOOGLE-RICO
WROTE Nov 17 23:20:52.221 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
USER paulbeverly218
READ Nov 17 23:20:52.272 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
+OK send PASS
WROTE Nov 17 23:20:52.282 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
PASS ********
READ Nov 17 23:20:52.443 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
+OK Welcome.
WROTE Nov 17 23:20:52.453 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
STAT
READ Nov 17 23:20:52.482 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
+OK 0 0
WROTE Nov 17 23:20:52.492 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
QUIT
READ Nov 17 23:20:52.528 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f996500e010 -- thread:0x7f9963b50e70
+OK Farewell.
INITIATING CONNECTION Nov 17 23:40:50.796 -- host:pop.gmail.com -- port:995 -- socket:0x0 -- thread:0x7f9962a9bc20
INITIATING CONNECTION Nov 17 23:40:50.798 -- host:mail.optonline.net -- port:110 -- socket:0x0 -- thread:0x7f9962bce230
CONNECTED Nov 17 23:40:51.212 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
CONNECTED Nov 17 23:40:51.226 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
READ Nov 17 23:40:51.238 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
+OK Messaging Multiplexor (Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007))
WROTE Nov 17 23:40:51.251 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
CAPA
READ Nov 17 23:40:51.310 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
+OK list follows
TOP
PIPELINING
UIDL
RESP-CODES
AUTH-RESP-CODE
USER
SASL PLAIN
IMPLEMENTATION MMP-6.2p8.04 Feb 28 2007
WROTE Nov 17 23:40:51.322 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
AUTH PLAIN
READ Nov 17 23:40:51.344 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
+
WROTE Nov 17 23:40:51.365 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
READ Nov 17 23:40:51.400 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
+OK Gpop ready for requests from 67.87.57.45 i7pf12170083qav.8
WROTE Nov 17 23:40:51.414 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
CAPA
READ Nov 17 23:40:51.440 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
+OK Capability list follows
USER
RESP-CODES
EXPIRE 0
LOGIN-DELAY 300
TOP
UIDL
X-GOOGLE-VERHOEVEN
X-GOOGLE-RICO
WROTE Nov 17 23:40:51.454 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
USER paulbeverly218
READ Nov 17 23:40:51.493 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
+OK send PASS
WROTE Nov 17 23:40:51.507 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
PASS ********
READ Nov 17 23:40:51.661 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
+OK Welcome.
WROTE Nov 17 23:40:51.675 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
STAT
READ Nov 17 23:40:51.682 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
+OK Maildrop ready
WROTE Nov 17 23:40:51.701 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
STAT
READ Nov 17 23:40:51.703 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
+OK 0 0
WROTE Nov 17 23:40:51.737 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
QUIT
READ Nov 17 23:40:51.756 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
+OK 149 5377766
WROTE Nov 17 23:40:51.771 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
UIDL 1
READ Nov 17 23:40:51.772 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d0cdf0 -- thread:0x7f9962a9bc20
+OK Farewell.
READ Nov 17 23:40:51.799 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
+OK 1 32821-1173970927
WROTE Nov 17 23:40:51.812 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
UIDL 149
READ Nov 17 23:40:51.846 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
+OK 149 32969-1173970927
WROTE Nov 17 23:40:51.864 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
QUIT
READ Nov 17 23:40:51.891 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99628e5390 -- thread:0x7f9962bce230
+OK
INITIATING CONNECTION Nov 18 07:11:01.500 -- host:mail.optonline.net -- port:110 -- socket:0x0 -- thread:0x7f9965428410
INITIATING CONNECTION Nov 18 07:11:01.501 -- host:pop.gmail.com -- port:995 -- socket:0x0 -- thread:0x7f99655c9ea0
INITIATING CONNECTION Nov 18 07:11:14.029 -- host:smtp.gmail.com -- port:465 -- socket:0x0 -- thread:0x7f9963af15d0
INITIATING CONNECTION Nov 18 07:11:14.029 -- host:mail.optonline.net -- port:110 -- socket:0x0 -- thread:0x7f996390c1d0
INITIATING CONNECTION Nov 18 07:11:14.029 -- host:mail.optonline.net -- port:25 -- socket:0x0 -- thread:0x7f9962e734b0
INITIATING CONNECTION Nov 18 07:11:14.029 -- host:pop.gmail.com -- port:995 -- socket:0x0 -- thread:0x7f9963d65680
INITIATING CONNECTION Nov 18 07:11:22.619 -- host:mail.optonline.net -- port:25 -- socket:0x0 -- thread:0x7f9962da3bc0
INITIATING CONNECTION Nov 18 07:11:22.622 -- host:pop.gmail.com -- port:995 -- socket:0x0 -- thread:0x7f9962baf730
INITIATING CONNECTION Nov 18 07:11:22.624 -- host:mail.optonline.net -- port:110 -- socket:0x0 -- thread:0x7f9962e734b0
INITIATING CONNECTION Nov 18 07:11:22.628 -- host:smtp.gmail.com -- port:465 -- socket:0x0 -- thread:0x7f9963cbeb30
CONNECTED Nov 18 07:11:22.680 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962e8bd30 -- thread:0x7f9962da3bc0
CONNECTED Nov 18 07:11:22.691 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
CONNECTED Nov 18 07:11:22.698 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
READ Nov 18 07:11:22.838 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962e8bd30 -- thread:0x7f9962da3bc0
220 mta2.srv.hcvlny.cv.net -- Server ESMTP (Sun Java System Messaging Server 6.2-8.04 (built Feb 28 2007))
CONNECTED Nov 18 07:11:22.848 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f9961c9bab0 -- thread:0x7f9963cbeb30
READ Nov 18 07:11:22.848 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
+OK Messaging Multiplexor (Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007))
WROTE Nov 18 07:11:22.889 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
CAPA
READ Nov 18 07:11:22.910 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
+OK list follows
TOP
PIPELINING
UIDL
RESP-CODES
AUTH-RESP-CODE
USER
SASL PLAIN
IMPLEMENTATION MMP-6.2p8.04 Feb 28 2007
WROTE Nov 18 07:11:22.928 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
AUTH PLAIN
READ Nov 18 07:11:22.929 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
+OK Gpop ready for requests from 67.87.57.45 y14pf12877988qac.2
READ Nov 18 07:11:22.955 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
+
WROTE Nov 18 07:11:22.963 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
CAPA
WROTE Nov 18 07:11:22.984 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
READ Nov 18 07:11:22.992 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f9961c9bab0 -- thread:0x7f9963cbeb30
220 mx.google.com ESMTP z9sm3759579qeg.9
READ Nov 18 07:11:22.997 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
+OK Capability list follows
USER
RESP-CODES
EXPIRE 0
LOGIN-DELAY 300
TOP
UIDL
X-GOOGLE-VERHOEVEN
X-GOOGLE-RICO
WROTE Nov 18 07:11:23.066 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962e8bd30 -- thread:0x7f9962da3bc0
EHLO [192.168.1.135]
WROTE Nov 18 07:11:23.075 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
USER paulbeverly218
READ Nov 18 07:11:23.128 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
+OK Maildrop ready
WROTE Nov 18 07:11:23.266 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f9961c9bab0 -- thread:0x7f9963cbeb30
EHLO [192.168.1.135]
READ Nov 18 07:11:23.535 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962e8bd30 -- thread:0x7f9962da3bc0
250-mta2.srv.hcvlny.cv.net
250-8BITMIME
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-HELP
250-XLOOP 4B67BF59BAE9F30C66401D2900AC6F59
250-ETRN
250-NO-SOLICITING
250 SIZE 104857600
READ Nov 18 07:11:23.555 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
+OK send PASS
WROTE Nov 18 07:11:23.576 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
QUIT
READ Nov 18 07:11:23.596 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f9961c9bab0 -- thread:0x7f9963cbeb30
250-mx.google.com at your service, [67.87.57.45]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH XOAUTH2
250 ENHANCEDSTATUSCODES
WROTE Nov 18 07:11:23.618 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962e8bd30 -- thread:0x7f9962da3bc0
EHLO [192.168.1.135]
WROTE Nov 18 07:11:23.636 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
PASS ********
READ Nov 18 07:11:23.690 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f9965658e20 -- thread:0x7f9962e734b0
+OK
WROTE Nov 18 07:11:23.804 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f9961c9bab0 -- thread:0x7f9963cbeb30
AUTH PLAIN (*** 32 bytes hidden ***)
READ Nov 18 07:11:23.827 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962e8bd30 -- thread:0x7f9962da3bc0
250-mta2.srv.hcvlny.cv.net
250-8BITMIME
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-HELP
250-XLOOP 4B67BF59BAE9F30C66401D2900AC6F59
250-ETRN
250-NO-SOLICITING
250 SIZE 104857600
READ Nov 18 07:11:23.878 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
+OK Welcome.
READ Nov 18 07:11:24.039 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f9961c9bab0 -- thread:0x7f9963cbeb30
235 2.7.0 Accepted
WROTE Nov 18 07:11:24.094 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962e8bd30 -- thread:0x7f9962da3bc0
QUIT
WROTE Nov 18 07:11:24.118 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
QUIT
WROTE Nov 18 07:11:24.191 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f9961c9bab0 -- thread:0x7f9963cbeb30
QUIT
READ Nov 18 07:11:24.522 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9965646b80 -- thread:0x7f9962baf730
+OK Farewell.
INITIATING CONNECTION Nov 18 07:12:05.945 -- host:pop.gmail.com -- port:995 -- socket:0x0 -- thread:0x7f996567e710
INITIATING CONNECTION Nov 18 07:12:05.946 -- host:mail.optonline.net -- port:25 -- socket:0x0 -- thread:0x7f9963d42170
INITIATING CONNECTION Nov 18 07:12:05.946 -- host:mail.optonline.net -- port:110 -- socket:0x0 -- thread:0x7f9962dbd970
INITIATING CONNECTION Nov 18 07:12:05.947 -- host:smtp.gmail.com -- port:465 -- socket:0x0 -- thread:0x7f9965229530
CONNECTED Nov 18 07:12:06.051 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
CONNECTED Nov 18 07:12:06.061 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962dbd8e0 -- thread:0x7f9963d42170
CONNECTED Nov 18 07:12:06.106 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
CONNECTED Nov 18 07:12:06.138 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f99653b2410 -- thread:0x7f9965229530
READ Nov 18 07:12:06.178 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962dbd8e0 -- thread:0x7f9963d42170
220 mta4.srv.hcvlny.cv.net -- Server ESMTP (Sun Java System Messaging Server 6.2-8.04 (built Feb 28 2007))
READ Nov 18 07:12:06.199 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
+OK Gpop ready for requests from 67.87.57.45 gd4pf12876193qab.5
READ Nov 18 07:12:06.203 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
+OK Messaging Multiplexor (Sun Java(tm) System Messaging Server 6.2-8.04 (built Feb 28 2007))
WROTE Nov 18 07:12:06.276 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962dbd8e0 -- thread:0x7f9963d42170
EHLO [192.168.1.135]
READ Nov 18 07:12:06.280 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f99653b2410 -- thread:0x7f9965229530
220 mx.google.com ESMTP jw1sm3755457qeb.13
WROTE Nov 18 07:12:06.287 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
CAPA
WROTE Nov 18 07:12:06.314 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
CAPA
READ Nov 18 07:12:06.340 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962dbd8e0 -- thread:0x7f9963d42170
250-mta4.srv.hcvlny.cv.net
250-8BITMIME
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-HELP
250-XLOOP AF70DFEF1F77808A6BFCFC3D6F64EB97
250-ETRN
250-NO-SOLICITING
250 SIZE 104857600
WROTE Nov 18 07:12:06.381 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f99653b2410 -- thread:0x7f9965229530
EHLO [192.168.1.135]
READ Nov 18 07:12:06.391 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
+OK Capability list follows
USER
RESP-CODES
EXPIRE 0
LOGIN-DELAY 300
TOP
UIDL
X-GOOGLE-VERHOEVEN
X-GOOGLE-RICO
READ Nov 18 07:12:06.417 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
+OK list follows
TOP
PIPELINING
UIDL
RESP-CODES
AUTH-RESP-CODE
USER
SASL PLAIN
IMPLEMENTATION MMP-6.2p8.04 Feb 28 2007
WROTE Nov 18 07:12:06.453 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962dbd8e0 -- thread:0x7f9963d42170
EHLO [192.168.1.135]
READ Nov 18 07:12:06.478 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f99653b2410 -- thread:0x7f9965229530
250-mx.google.com at your service, [67.87.57.45]
250-SIZE 35882577
250-8BITMIME
250-AUTH LOGIN PLAIN XOAUTH XOAUTH2
250 ENHANCEDSTATUSCODES
WROTE Nov 18 07:12:06.508 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
USER paulbeverly218
WROTE Nov 18 07:12:06.535 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
AUTH PLAIN
READ Nov 18 07:12:06.579 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962dbd8e0 -- thread:0x7f9963d42170
250-mta4.srv.hcvlny.cv.net
250-8BITMIME
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-HELP
250-XLOOP AF70DFEF1F77808A6BFCFC3D6F64EB97
250-ETRN
250-NO-SOLICITING
250 SIZE 104857600
WROTE Nov 18 07:12:06.613 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f99653b2410 -- thread:0x7f9965229530
AUTH PLAIN (*** 32 bytes hidden ***)
READ Nov 18 07:12:06.640 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
+OK send PASS
READ Nov 18 07:12:06.670 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
+
WROTE Nov 18 07:12:06.701 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:25 -- socket:0x7f9962dbd8e0 -- thread:0x7f9963d42170
QUIT
WROTE Nov 18 07:12:06.758 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
PASS ********
READ Nov 18 07:12:06.781 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f99653b2410 -- thread:0x7f9965229530
235 2.7.0 Accepted
WROTE Nov 18 07:12:06.789 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
WROTE Nov 18 07:12:06.884 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:smtp.gmail.com -- port:465 -- socket:0x7f99653b2410 -- thread:0x7f9965229530
QUIT
READ Nov 18 07:12:06.911 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
+OK Welcome.
WROTE Nov 18 07:12:06.988 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
QUIT
READ Nov 18 07:12:07.031 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:pop.gmail.com -- port:995 -- socket:0x7f9962d49350 -- thread:0x7f996567e710
+OK Farewell.
READ Nov 18 07:12:07.316 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
+OK Maildrop ready
WROTE Nov 18 07:12:07.349 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
QUIT
READ Nov 18 07:12:07.389 [kCFStreamSocketSecurityLevelNone] -- host:mail.optonline.net -- port:110 -- socket:0x7f99656ca140 -- thread:0x7f9962dbd970
+OK

TS3276 Mail accounts falling offline

My mail accounts keep falling offline. I have to quit mail and restart it to get my accounts to come back online.

yes I've had this same problem since MobileMe changed to iCloud everytime you go to check mail i've got the triangle with explanation mark on my email accounts and when i click get new mail nothing happens so i have to quit mail and restart it ..getting to be a pain in the backside...

One hot mail e mail account the screen/font is too big

I have multiple e mail accounts that are linked. One of the accounts now has a font size too big for the screen. I cannot view anything without moving the bars up and down or left and right. Very annoying. When I go that e mail account with internet explorer the font size, screen is normal for that e mail account just like all the others. What do I do to get firefox to display the screen in default or normal size?

hi bee, thankyou for your trying to help, but unfortunately you missed a key word in my question. I am asking "mailbox" pane.
your answer is for the 3rd pane, the email message itself. i have no issue with that. properties has not changed in teh upgrade to maverick OS.
the 2nd pane (message listing) and 1st pane (listing of mailbox) HAS CHANGED in upgrade to maverick OSX.
what i learnt from apple support is:
pane 2: listing of what is in mailbox. -- was possible to change font in classic style. can continue to do this in maverick osx ONLY if you choose the option retain "classic style" under properties/view. else changing the setting in your screenshot has NO IMPACT in the new user interface. so that in my book is bad coding. defect.
pane 1: listing of mailbox -- not possible. and got uglier in maverick OS as now the font is even bigger. plain ugly and needs to be retified. i have about 10 mailboxes so all my screenspace is gone with just the mailboxes and requires scrolling to folders. boring....

Adding a new e-mail account

Can I add a new e-mail account just to send or forward out messages? The reason of this is that I do not want these messages downloaded off the server.  I use another (non BB) e-mail client that accesses this account and I want the mail to go there. When I tried to add this account with a dummy password, BB could not verify it and would not let me add it. Is there a work around?
Solved!
Go to Solution.

Hi there!
If I am understanding you correctly, you want to be able to send from an email account on your BB, but not receive from that account on the BB. If so, then don't use a dummy password. Rather, configure the account properly but then set the default filter to "Do Not Forward" and then nothing will come down to the BB from the Server.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My Mail accounts just went offline. Help!

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