My Mail.app had a Bug
Hello Apple,
my Mail has an Bug. It works with one Exchange-Mailbox... but it dosn't work with more Exchange-Mailboxes... It does not synchronize the mailboxes...
I work with my Mac's and it really is very very annoying, this problem...
I'm really upset, especially with Lion everything worked.
My MacBook Pro runs with OS X 10.8.2 (12C60) with Mail 6.2 (1499)
Have you tried removing the email account from the app through settings? I would try removing it, rebooting, opening the email app to see if it still crashes, & then adding it back your email account.
If you're leary about causing more issues while you're not home, you could always try using a third party mail app (there are many), accessing your email through it...not a fix for your problem but a way to deal with the situation until you can get it worked out.
Resetting all settings on the iPad (not deleting content) is a good way to clear many errors as it can remove leftover cache files & files that have become corrupt.
Sorry I couldn't be of more help. Good luck & let us know if you get it working.
Similar Messages
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When I want to compose an email, my email is address shown in the "From:" field. It is automatically filled in. I have a few email accounts and I can change it if I need to.
The email address I want to use as the default has been the one there most often in the past. However, from time to time in the past Mail.app has changed the default. I haven't noticed, of course, until many messages have been sent to people who don't recognise the sender. I haven't found a way to stop Mail.app doing this.
After system upgrades, the behaviour has gone into remittance. Today it has resurfaced and, despite relaunching the app and tweaking preferences, I can't get it to stop. I have to make sure I check the "From:" field every time I compose a message. It's rather frustrating.
Has anyone else had this problem? Is there a workaround?Actually, this forum has just shown me other threads that answer my question. Thanks to varjak paw (https://discussions.apple.com/message/19054087#19054087).
I did try hard to search for this on the forum before posting, but the site would not allow me. Very strange behaviour. -
Mail app 4.5: bugs, ehancement reqs?
I'd like to submit an enhancement idea
Mail 4.5 (1084) on Leopard
when creating and sending new mail
the user may enter either an incorrect email address / badly formed email address in the to: field, including zero or more good email addresses
in this case, I end up doing support of "I can't send email. It's popping up this window about mail servers"
the app should collect the 'good' email addresses
then pop up a useful dialog that says "You have entered the following addresses that don't work because they are either badly formed, or unknown by the server"
[ list here ]
"Would you like to remove them and then re-send your message?" Y/N
if Y, do it.
if N, behave as usual.
Would vastly improve the user and support experience, is my bet.
hope someone can direct me how to get this to Apple developmentUse "product feedback", here -
Apple - Feedback
I didn't see a separate link for Mail, so use the one for "Mac OS X". -
Did most recent Audio update to OSX and Mail.app went insane.
I switched to the Mac in... November? and have absolutely loved it. This has been my first catastrophic experience thus far and I'm used to Windows being a part time job to manage so I'm not complaining.
However, late last week OSX installed an audio update of some sort and when I rebooted mail.app had seemingly lost it's mind:
1. IMAP accounts constantly go offline and then back online at random time intervals. This problem I actually had occasionally before but now it's a constant annoyance.
2. Frequently getting "The message from "somebody" concerning "something" has not been downloaded from the server. You need to take this account online in order to download it." error message for messages that have a. already been downloaded and b. who's accounts are showing as online. FYI, yes I do have mail.app set to download and keep a copy of the messages locally.
3. Some messages (I can't find a pattern but it's about 5% of the messages) download repeatedly and appear in the inbox as many as 51 times. The only solution to this seems to be to log into the IMAP account's webmail access and delete the "offending" message.
4. An account can be online and yet not show all the messages that are in the inbox. I know this because if I log into the webmail I can see them.
5. Seemingly randomly the rules are ignored. Typically I can select a message and then tell mail to apply rules and then it works but why didn't the rule happen on it's own as usual.
6. The general "Inbox" sometimes doesn't show new items in the individual account inboxes until I go and click on those individual account inboxes and then come back to the general inbox.
Info about my system/setup:
a. I have 4 IMAP accounts.
b. I store messages on the IMAP server.
c. The "fullest" IMAP account has roughly 500 MB in it but is set to have 2.4 GB capacity on the IMAP server. That account also has 48 personal folders on it, and has had them for a little over a month. After reading about smart folders, I intend to consolidate many of these into an "Archives" folder.
d. The other IMAP accounts are each set to have 1+ GB of available server storage but each have under 100 MB used.
e. I use SpamSieve for email (love it, by the way)
f. I have a demo of MailTags running (it's been since mid-June and I've only played around with tagging a few emails so far but I intend to use iGTD once I get Mail back under control)
What I've tried:
1. I read that it's better to do the consolidated updates than the incremental ones so three times now I've tried to download the consolidated OSC 10.4.10 update but it never fully downloads. I'm not sure what's the deal with that as I've downloaded 300-400MB files over my internet connection at other times without difficulty.
2. I read that you can delete the folders in mail.app and let it rebuild them from the IMAP folder... a. from what I read, I'm not clear on the procedure for doing this safely b. I have a lot of folders to deal with and c. the only places I've read about it is from people commenting in forums that it didn't help them.
So... any suggestions?At least one of the problems you have appears to be some index corruption, and I have the feeling that MailTags has a bearing on it. I don’t think you’ll be able to completely solve the problems you have without uninstalling that first...
Go to Apple Menu > System Preferences > Network, choose Network Port Configurations from the Show popup menu, and make sure that the configuration used to connect to Internet appears at the top of the list. Leave checked (enabled) only the port configuration needed to connect to Internet and Built-in Ethernet (in that order if not the same), uncheck (disable) the rest of network port configurations and see whether that helps — if it doesn’t, turn ON again the ones you want enabled.
Verify/repair the startup disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all the filesystem issues, if any, and ensuring that there’s enough space available on the startup disk (a few GB, plus the space needed to make a backup copy of the Mail folder), try this:
1. Quit Mail if it’s running.
2. In the Finder, go to ~/Library/Mail/. Make a backup copy of this folder, just in case something goes wrong, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your mail is locally stored.
3. Locate Envelope Index and move it to the Trash. If you see any other “Envelope Index”-named file there, delete it as well.
4. Move any “IMAP-”, “Mac-”, or “Exchange-” account folders to the Trash. Note that you can do this with IMAP-type accounts because they store mail on the server and Mail can easily re-create them. DON’T trash any “POP-” account folders, as that would cause all the mail stored there to be lost.
5. Open Mail. It will tell you that your mail needs to be “imported”. Click Continue and Mail will proceed to re-create Envelope Index — Mail says it’s “importing”, but it just re-creates the index if the mailboxes are already in Mail 2.x format.
6. As a side effect of having removed the IMAP account folders, those accounts may be in an “offline” state now. Do Mailbox > Go Online to bring them back online.
Given the amount of mail you have on the server, I expect it to take a fair amount of time for Mail to fully re-create the index and bring all the mailboxes back online. Again, I strongly encourage you to uninstall MailTags before doing that.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library. -
GMail issues on iPhone built in mail app
Hi all,
Not sure if this is a Gmail / iPhone Mail-wide issue, but hoping it is.
I have an iPhone 4 (original) with iOS 7.1. Today, my built-in mail app had issues receiving mail, got some kind of 'cannot connect to Gmail IMAP' error most of the day. It now seems to be able to connect, but my inbox has become frazzled. I can basically only see the two most recently received messages. Every other message I can see in my inbox is an e-mail I have sent (in the list below the two most recent messages I've received). I can't see any of the other messages I've received, scrolling down the list only shows the ones I've sent. It's driving me nuts! I have removed my Gmail account and re-added it, same problem. I've logged into Gmail on the web and everything looks fine, I've even checked on my computer via the Apple Mail app and it all looks alright. Just the iPhone mail...not sure what is up.
Any ideas? Hoping some other people have experienced a similar issue!
Thanks.Any ideas, guys? I had a similar issue on iOS 6 but the move to iOS 7 fixed it.
Yesterday, I moved a whole bunch of e-mails from my Gmail archive (on the web interface) to my inbox. Now my Mail app on iPhone is missing a whole chunk of my e-mails....not sure how to fix this!
Any advice would be most appreciated. Thanks.
EDIT: I should add, when I cycle to the All Mail folder, I can see everything as normal...but the inbox in the Mail app is missing all e-mails from before yesterday evening, choosing to show only those that are from months ago (and even then, they're just ones I've sent, all the received ones are missing). -
Problem w/ Mail.app. Can't select account nor type in body in new message.
Run accross an issue w/ mail in which the account cannot be selected from the dropdown (the dropdown shows the arrows and about 2 spaces, but that it is and selecting it does nothing) in a new message.
In addition one cannot type anything in the body of the message.
Have tried removing the preferences and re-launching, but to no avail.
Any suggestions?
PowerBook Mac OS X (10.4.6)Not really sure why Launch Services would have any
effect in this situation.
Because of the spell checker. Common symptoms are the New and Reply buttons doing nothing, or the inability to type in the body of the message.
But tried it, and no go.
If the problem persists, I encourage you to try again carefully following all the steps described in the Resetting Launch Services article. It could very well be that you have other problems in addition to this one, but if you have this particular problem (and it looks like you have), you won't be able to fix it by any other means.
If I switch users (a basically unused account on the machine)
and lauch mail.app (had to enter in data as the program hasn't
been configured for the other user), I get the same issue.
This indicates there is something wrong with either Mail itself, or with the whole system, indeed. You can reinstall Mail as described here:
Custom installs in Mac OS X 10.4
If the version of the system software on your installation disks is earlier than what you're using now, then you must also reinstall the corresponding Combo Update afterwards, to bring the Mail application back in sync with the rest of the system:
Mac OS X 10.4.7 Combo Update for PPC
Mac OS X 10.4.7 Combo Update for Intel
Also, you may want to read the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, and no applications should be running while installing it. -
HT4759 How to use mail.app in Leopard to access iCloud mail account
Mail.app stopped downloading new mail from my MobileMe account. I had transferred it all to iCloud as instructed, but since I had seen no instructions on changing anything in Mail.app (I'm running Leopard), I thought things should still just work.
I got the new IMAP server name (imap.mail.me.com) from this site, and pasted it into the account information for the MobileMe account in Mail.app, and saved it. The account still could not connect. I checked the settings and found that Mail.app had changed the server back to mail.mac.com. It has done this several times as I've tried to change the server.
Now what? I'm about ready to look for an XML file to edit.
Thanks!Delete the MobileMe account in Mail and follow these setup instructions:
Entering iCloud email settings manually in Snow Leopard or Leopard
These include the server settings linked to above but you may find the illustrations helpful: and you should start by deleting the old account, not trying to amend it. This won't affect the emails on the server. -
Just the other day, my hard drive depleted to the point of 54MB and I got a warning that my start up disk is full and I need to delete files. I found that strange since I have about 200+Gig available, the last I checked and did not do any new downloads. But I deleted a bunch of stuff anyway, and restored my size to 9 Gig.
Next day, same message. I knew something is wrong, called Apple and discovered that there is a bug in the Mail app. For some reason it created a Recovered folder in the Mail folder that just kept copying over and over again. The tech told me it's a bug but no clear direction on how to solve it and/or when. The only thing we did was delete that file and my space was restored. I was told that is all I would need to do for now and I should be fine. Well, today, again my HD is depleting and sure enough, there is that recovered folder again.
Anyone else with this problem? Specifically, it appears to be doing it with my Yahoo mail. I'm thinking I should delete the account, start over. If anyone has other ideas or if it's a settings thing in Mail or Yahoo pop settings, please let me know.
ThanksIt's not related to a third party app. I don't have any. The tech was able to pinpoint the folder in the Library/Mail/V2/Mailboxes
He said they have had reports of this bug and he went directly there. So they must be aware of it. -
Bug in Mail.app preventing from retrieving mail
Found a bug today when using Mail.app:
What happened:
- I setup my IMAP account onto Mail
- Synchronized Mail with my IMAP account by clicking 'Get Mail'
-> I could get all my mails, but any other click on 'Get Mail' ended up with doing nothing. Even the 'Check for new mail every x minute' checked, I was never getting new mails. The only way to retrieve my mails was to quit Mail.app and run it again or Go offline in the App and then click 'Get Mail'
Did some investigations and here's what I found:
- Displayed the Activity Viewer at startup
- I saw that the app was connecting to the server, then getting mail, then doing some caching over my attachments in existing mails. While the task running on attachment was not finished I was able to click 'Get Mail' and see a task for it.
- Once the task for attachment was finished, 'Get Mail' stopped working and no new task appeared in the activity viewer each time I clicked the button
- Quit Mail.app and ran it through terminal.
- When caching the attachments, I saw an exception about an absurd size in one of the attachments and some lock issues (sorry didn't copy the exception at that time)
- Sorted my mail by attachment and looked for a mail for an attachment with a strange size.
- While I did not saw anything weird in the sizes, when I went over one of the mails, got again the exception in the terminal.
- Deleted the mail, restarted Mail.app
-> And everything started working fine
Conclusion:
- Either a bug in the Mail.app code or a faulty attachment can create a lock between threads, preventing then a normal functioning of the application... (sorry I did not kept the attachment)It's not related to a third party app. I don't have any. The tech was able to pinpoint the folder in the Library/Mail/V2/Mailboxes
He said they have had reports of this bug and he went directly there. So they must be aware of it. -
After downloading the 6.1.2 update on my iphone 5, the mail app won't even open, nor will the mail settings in the settings section. Has any one else had this problem, if so is there a way to fix it?
I've updated two iPhone 3GS to iOS6.1.2. Both no longer work with Hotmail. Tried deleting account followed by a reset. Both still stuck trying to verify account for about 5mins before failing to verify account information. Giving up at this point as I cannot bill Apple for the hours spent so far trying to fix this. Lately I'm spending more and more time resolving issues with Apple software iOS and OSX ML. Apple's reputation is falling rapidly. Such a pity.
Moved to Safari trying to log in over a web browser. That failed as well. Cleared the cache and cookies followed by a reset. Enabled accept cookies to Always and then was able to log in to hotmail and see emails through Safari.
I realise that 3GS is relatively older technology but iOS 6 has not been good to this platform. Everything runs slower than before and there are bugs I'm seeing that are not in the public domain. It's not a hardware fault as my wife's phone is behaving the same way. She's not too pleased either IMHO.
These issues are not happening on Ipad after applying the same update. -
I have updated my iOS and now my hotmail will not verify my password through apple mail app. I have reset password - tried new password and old password and it still gives me password incorrect. Hotmail works fine on Mac. Has anyone had this difficulty and been able to resolve it?
Did you try deleting the mail account, then adding it back? I've read a lot of times that is what needs to happen in order for it to work properly.
-
Since upgrading to Yosemite on my iMac: My Mail app refuses to open, Safari won't load, and I can't upload pictures from my iPad...
Please help, any ideas very welcome. I've had my iMac since 2011, and have never had any issues to deal with before..
Thanks29/11/2014 20:17:01.315 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:17:37.013 com.apple.backupd[616]: Finished scan
29/11/2014 20:17:43.108 com.apple.backupd[616]: Saved event cache at
/Volumes/Time Machine Backups/Backups.backupdb/Geoff Lambrechts’s iMac
(2)/2014-11-29-200648.inProgress/9B453663-603F-40B8-AC21-24F05C724E15/.6162AD34- 38F8-30AB-98E0-4A22FB9D311F.eventdb
29/11/2014 20:17:43.207 com.apple.backupd[616]: Not using file event
preflight for Macintosh HD
29/11/2014 20:18:01.561 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:18:16.288 com.apple.xpc.launchd[1]:
(com.apple.quicklook[715]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.quicklook
29/11/2014 20:18:23.705 com.apple.SecurityServer[56]: Session 100013 created
29/11/2014 20:18:32.046 mdworker[718]: code validation failed in the
process of getting signing information: Error Domain=NSOSStatusErrorDomain
Code=-67062 "The operation couldn’t be completed. (OSStatus error -67062.)"
29/11/2014 20:19:01.662 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 11 seconds. Pushing respawn out by 49 seconds.
29/11/2014 20:19:45.458 com.apple.xpc.launchd[1]:
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The
_DirtyJetsamMemoryLimit key is not available on this platform.
29/11/2014 20:19:59.123 com.apple.xpc.launchd[1]:
(com.apple.PubSub.Agent[725]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.pubsub.ipc
29/11/2014 20:19:59.123 com.apple.xpc.launchd[1]:
(com.apple.PubSub.Agent[725]) Endpoint has been activated through legacy
launch(3) APIs. Please switch to XPC or bootstrap_check_in():
com.apple.pubsub.notification
29/11/2014 20:20:01.138 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:21:01.484 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:21:13.430 com.apple.backupd[616]: Found 4529 files (1.1 GB)
needing backup
29/11/2014 20:21:18.786 com.apple.backupd[616]: 2.82 GB required (including
padding), 1.24 TB available
29/11/2014 20:21:31.775 Console[734]: Failed to connect (_consoleX) outlet
from (NSApplication) to (ConsoleX): missing setter or instance variable
29/11/2014 20:21:34.230 WindowServer[162]: disable_update_timeout: UI
updates were forcibly disabled by application "Console" for over 1.00
seconds. Server has re-enabled them.
29/11/2014 20:21:36.898 WindowServer[162]: common_reenable_update: UI
updates were finally reenabled by application "Console" after 3.67 seconds
(server forcibly re-enabled them after 1.00 seconds)
29/11/2014 20:21:36.971 coreservicesd[83]: SFLEntryBase::ListHasChanged
mach_msg returned 10000004d
29/11/2014 20:22:01.817 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:23:02.170 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:24:02.547 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:25:02.168 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.233 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.236 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:02.284 CalendarAgent[218]:
[Refusing to parse response
to PROPPATCH because of content-type: .]
29/11/2014 20:25:03.059 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:25:12.674 com.apple.xpc.launchd[1]:
(com.apple.imfoundation.IMRemoteURLConnectionAgent) The
_DirtyJetsamMemoryLimit key is not available on this platform.
29/11/2014 20:26:03.464 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
29/11/2014 20:27:03.841 com.apple.xpc.launchd[1]: (jp.buffalo.NASPower)
Service only ran for 10 seconds. Pushing respawn out by 50 seconds.
On 29 November 2014 at 19:29, Apple Support Communities Updates < -
I was hacked by the "whats app" email and had changed all my passwords (gmail, apple ID, etc), my mail app on my laptop is signed in to my gmail as per usual and is receiving mail but not sending mail. How do I get it to send mail again? Also is it ok to have the same gmail account used (as my mail and applied ID) after the hack or should I completely reset everything? Ie. get a new email address…So frustrated and confused, please help!!
It's normal for your phone number to be grayed out in Settings>Messages>Send & Receive under "You can be reached by iMessage at" on your phone because it can't be changed. If you phone number is listed there it should also be listed further down under "Start new conversations from". If you tap your number there to select it, your messages will be identified to others as coming from your phone number, not your email address.
Is you phone number listed there on your phone? -
My emails no longer show up unless I go to the mail app manually. Never had a problem before this. Help! I have shut off phone I have tried to change the time for how long the mail will show up but nothing is working
Do you mean you don't get notified of new emails automatically (eg. on the Lock Screen)? This could be because this function is turned off in Settings > Notifications. It could also be that the email account you use is having problems with its PUSH service, if it offers one.
-
I am running a server and clients -- all at 10.4.4. The mail app on the clients Version 2.0.5 (746/746.2).
I have been tracking down errors in my imapd log file. The errors are:
Feb 5 00:18:05 EaseServer imap[23046]: IOERROR: reading message: unexpected end of file
You can find various people asking for help on this but no help. I believe I tracked this down. It is not an imapd problem but a Mail client problem.
When the client wants to add a file to an existing mail box on the server, it does an APPEND command. The "literal" at the end of the command can take on two forms: { number } or { number + }. The second is called the "non-sychronizing" form.
By default, this is supprted by imapd (and advertised) and used by the client. In this case, the client is suppose to not wait for the server to reply with the "go ahead" response but just blast the message across the wire. Well... it does not. Instead, you get a pregnant pause and eventually imapd times out and rejects the request. The client, eventually, may even crash from all this but, for sure, it will provide a very poor user experience.
The work around I did was to download CyrusIMAP from the OpenDarwin.org. In cyrus_imap/imap/version.h, the CAPABILITY_STRING advertises LITERAL+. If that is removed, then imapd does not claim to support it (even though the bug is in the client). This prompts the client not to use it. And things appear to work much better.
I know virtually zilch about IMAP protocol, cyrus, Mail.app, or imapd -- so, someone needs to verify all this.
The thing that is curious to me is why I hit the problem and others seem to be working fine. There are a few people that have noticed the problem but, they seem to be the exception and not the rule...I have tracked down my problems to a call to sasl_decode in prot_fill (in imapd).
To recap: I am getting IOERROR: unexpected end of file in my imapd log file. The client interface is also slow and sometimes crashes.
It turns out that if the client has Kerberos GSSAI authentication and the client tries to do an "APPEND" command (which is what the imap protocol uses to add a message to an existing mailbox), the APPEND frequently fails (but not always). The rest of my Kerberos stuff appears to be fine.
The APPEND is sent across to the server. The client can be set up to do LITERAL+ or not. The client sends all of the message in either case. The server reads all of the packets. Usually the first packets go through the sasl_decode and result in valid text. But after the first block (4096) or so of data, the remaining data is lost and sasl_decode reports back that there is only two valid characters. No errors are reported back (that I am aware of).
I ended my quest at this point last night and I probably will not pick it up again. For now, I can work around the problem by switching to plain authentication and just set up a VPN before using mail.
I hope this helps whoever follows in my footsteps...
Perry
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