My mail app won't come up when i click on it.

My mail application won’t come up when i press on it. But when i click on mail the mail bar still comes up at the top of my screen. This is also preventing my macbook to shut down as well. It says the mail application has canceled shut down. What do I do?

Try clicking GO in the menu bar/Go to folder in the pane enter ~/Library/Preferences/com,apple.mail.plist
Another way is to hold the OPTION key click GO in the menu bar>Library>Preferences, locate the the file com.apple.mail.plist
Drag this file to the trash (do not empty)
Quit Mail log out and reboot, see if that helps, if it does not you can drag the file from the trash and and replace it where it was. (it will probably give you a this file already exists, click replace)
Post back there may another thing to check.
ATB

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Try clicking GO in the menu bar/Go to folder in the pane enter ~/Library/Preferences/com,apple.mail.plist
Another way is to hold the OPTION key click GO in the menu bar>Library>Preferences, locate the the file com.apple.mail.plist
Drag this file to the trash (do not empty)
Quit Mail log out and reboot, see if that helps, if it does not you can drag the file from the trash and and replace it where it was. (it will probably give you a this file already exists, click replace)
Post back there may another thing to check.
ATB

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Thank you for using Apple Support Communities.
Start with closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing these steps.
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lou tetl,
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It is not a list of the accounts on the iPhone, or a list of all accounts on your computer.
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All the anti-virus companies (AVG, Symantec, McAfee, etc.) now offer a service where one of their technicians will access your computer remotely and scrub any viruses from your computer. The cost is in the range of $100 to $150. I paid AVG $135 (I found out later that other companies were cheaper). The technician was in another country (the Philippines, I think). Despite that, the technician was very competent and did a good job of eliminating the virus. Once the virus was gone, all my windows opened without a problem. After this experience, I called around to the other companies and found that some of them use technicians in India and some in the Philippines.
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Thanks for posting that solution!

Mail app won't open

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Hello,
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist.

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This particular problem in Mail is usually caused by some Launch Services cache or preferences corruption. The following article describes how to manually reset Launch Services. The notes at the bottom of the article also provide information about the side effects of deleting each of the files involved.
Resetting Launch Services
The following article also describes the side effects of cache cleaning:
Side effects of System cache cleaning
The following article provides links to some utilities that can be used for troubleshooting and cache cleaning:
Resolving Disk, Permission, and Cache Corruption
It seems that the most appropriate utility for solving this particular problem is Tiger Cache Cleaner.
In addition to the utilities mentioned above, you may also consider OnyX, which is free. If you want to try OnyX, after installing it, do this (be sure to read the articles about the side effects of cache cleaning first):
1. Quit all applications.
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5. Click the Execute button.
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If that doesn't solve the problem, you may try again checking the Links between documents and applications option in step 3 instead.
And yet another free cache cleaning utility is Cache Out X.
Please, let me know whether you were able to solve the problem, what worked for you and what didn't.

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dplum12
What computer operating system is your Premiere Elements 12 running on? Did you have the opportunity to update 12 to 12.1 Update yet using an opened project's Help Menu/Update? If not, please do so when you get the opportunity.
For now I will assume that your computer is Windows 7, 8, or 8.1 64 bit. Please try the following suggestions to overcome your Premiere Elements Sign In issue.
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
and, if you get any messages about Internet connect and the computer clock, please review the following
http://www.atr935.blogspot.com/2014/04/pe12-sign-in-failure-connect-to.html
Please let us know the outcome.
Thank you.
ATR

My mail app won't come up when i click on it.

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