My mail app won't open, yet it is saying it is open but its not?

the app is saying it is open yet nothing is happening, i cant restart my laptop because the email wont let me, but now i have no sound so i cant do anything?!?! HELPP

Have you tried force quitting?
Cmd + Option (Alt) + Esc
Or a hard reset: hold down the power button until the machine turns off and then turn it on again.

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