My mail application is canceling my shut down request. Can anyone help?

Question

When I try to shutdown or restart my Macbook I receive a message saying that the mail application has canceled my request. This is despite me having already quit the mail application. After I receive this message the mail application starts up again. I have tried using "force quit" to fully quit the mail application, but get the same result. I haven't been able to shut down my Macbook for a couple of days. Has anyone any idea of what's happening?

Answer 1

Tomfromblackrock, if you're Activity Monitor does not indicate that Mail is "Not Responding" then I suggest you hold down the power button on your machine until it powers down.  I have had this problem, too and that is the only way I have been able to shut down.
My email account was hacked into and shut down by my provider until I changed my password.  Ever since I have not been able to close Mail or shut down my machine.  Also, when I do this extreme shutdown I have found that Mail automatically launches upon restart.  I do not have it designated to do so.  I would love to know if your Mail program does the same thing.  Good luck.