My mail icon won't open
my mail icon won't open but the bar goes across and i can't open my mail from there either. Also when it goes to the top of the screen it won't let exit it and i have to do a hard shutdown. can someone help.
With Mail quit....
Go to the User's Library folder. This folder is hidden by default. To unhide: Select the Finder in the Dock. Under Go in the Menu bar > hold down the Option key and you’ll see the Library.
• Go to Containers. Drag the com.apple.mail folder to the Desktop
• Go to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
• Go to Preferences. If you find any com.apple.mail.plist files, delete these.
Log out under the Apple in the Menu bar
Log in
Open Mail. Mail will reindex your files.
Let me know if this helps.
Similar Messages
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Hi:
My mail program won't open all of a sudden. When I click on the icon the colored pinwheel comes up and just keeps on spinning. Any advice on where to start?David Gimeno gave this advice on another discussion, worked for me (thanks David!)
The junk filter database has become corrupt. Try this:
1. Either shut down the Internet connection before opening Mail or take Mail offline immediately after opening it.
2. Reset the junk filter database (Preferences > Junk Mail > Reset).
3. Go online again. The problem should be fixed now. -
Recently my mail icon removed itself from the dock. It may be a sync issue because it started when I began using my second laptop and trying to use the iCloud/mobile me sync.
My mail wasn't on the dock in #2 when I started it. I went through and tried to make everything equal to machine 1 but some programs are not the same. The next time I started machine 1, all of the dock items were equal to 2 so I reset the dock items on 1. When I went back to 2 they had reverted again.
Now my mail icon won't stay put on 1. It was removed (mysteriously) from the dock. Now when I put it back, it disappears within a few seconds. If I open mail and then click on "keep in dock" and close mail, it disappears, too.
I have reset my sync data to replace mobile me with info from machine 1. No luck.I seem to have resolved the issue by moving mail from the applications folder to the desktop. Then dragged mail from desktop to the dock. It seems to have stayed in the dock.
I moved mail from the desktop back to the applications folder and all seems fine now.
I am going to leave the "sync dock, sync widgets" options off. -
Mail app won't open from icon -- any ideas
Hello,
Not certain, but this can fix myriad Mail problems...
Safe Boot from the HD, (holding Shift key down at bootup), it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move this folder & file to the Desktop.
Move this Folder to the Desktop...
/Users/YourUserName/Library/Caches/Mail/
Move this file to the Desktop...
/Users/YourUserName/Library/Mail/Envelope Index
Reboot.
If that doesn't do it and you can afford to redo all your Rules, try these & reboot...
/Users/YourUserName/Library/Mail/MessageRules.plist
/Users/YourUserName/Library/Mail/MessageRules.plist.backup
Note, in 10.5 & up /Users/YourUserName/Library/Caches/Mail/ may or may not exist. -
Hard Drive icon won't open and menu bar flashes off and on
All of a sudden, in the middle of the day, my eMac went haywire. I can launch apps and docs are one the desktop. But I cannot open the Hard Drive icon. If I double-click on it (or used Command-O from keyboard), the icon won't open. And when I attempt to open it, the Finder Menu Bar begins flashing off and on (vanishing, reappearing, vanishing) across the top of the screen. I haver rebooted, run disk utility to repair permissions, even booted from TechTools to run its diagnostics. But still no access to the Hard Drive icon. I logged out and logged in as a TEST user, and same thing happens even when logged in that way. Literally, this happened in an instant. One minute the eMac was fine, then this started. Anyone else seen this? -- david
If the problem exists in both your regular account and your Test account odds are that it is at the system level. You can try a Safe boot (hold down the shift key at startup) to see if there is a third party startup item or one of the optional Apple functions that is causing the problem. You could also boot from the installer disk and use the Disk Utility->Repair Disk function. If you have a utility such as Tiger Cache Cleaner which will do a deep cache clean you can also try that.
Francine
Schwieder -
I have a problem recurring on and off where when I turn my computer on, none of the icons open. I have to manually shut it down with the button, Then, when I start up again there is often just a black screen, or the same thing happens where the icons won't open, or it starts a disc scan. So far, if I walk away and come back to it much later in the day, it will work again. Am wasting so much time, and I am am afraid one of these days it just won't be usable at all. I have a toshia satellite, just barely a year old, with windows 7 (which I loathe.)( Any suggestions? I have tried the geek squad and gotten nowhere.
Go to START/MSCONFIG and disable all startup programs (under the STARTUP tab) except your anti-virus. This is a possible error occuring from a memory leak in a background program, so this might assist. Please post results or any action you've taken in testing/resolving.
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox -
All my icons on my dock are opening without any problem, but my mail icon will not open.
Launch Launchpad. Click Mail icon in the Launchpad to
open Mail Application.
Does it open?
If Mail application launches from Launchpad, drag the old Mail icon in the Dock
upward about two inches, it will vanish in a puff of smoke.
Launch Mail, when Mail icon appears in the Dock, right click it,select "Options"
and then "Keep in Dock". -
My mail app won't open. If I click on it it pulls up a blank screen and closes itself. It's an iPhone 5s running iOS 8 how do it fix it?
Reinstall iOS 8. Use iTunes to restore your iOS device to factory settings.
-
Hello,
i hope somebody can help me.
My mail program won't open, and says that i might have to reinstall the program.
In the message there is a big describtion of the the problem - i have pasted it below.
The message also says that i can try to reinstall the program, but how - i didn't get a disk with the MacBook.
Please help...!
Process: Mail [2257]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: ???
Build Info: Mail-1878002000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [182]
Responsible: Mail [2257]
User ID: 502
Date/Time: 2014-05-27 21:35:53.626 +0200
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 59B1B3A1-B0DC-5E79-D4CD-8ED70D3DB40F
Sleep/Wake UUID: 561A6F3E-7B2D-43C0-BDF3-A0D95818E6E4
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries, ignoring DYLD_* env vars
Dyld Error Message:
Symbol not found: _MFLogCategoryGmailDelete
Referenced from: /Applications/Mail.app/Contents/MacOS/Mail
Expected in: /System/Library/PrivateFrameworks/Mail.framework/Versions/A/Mail
in /Applications/Mail.app/Contents/MacOS/Mail
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0x7fff9644d000 - 0x7fff9645dfff libbsm.0.dylib (33) <2CAC00A2-1352-302A-88FA-C567D4D69179> /usr/lib/libbsm.0.dylib
0x7fff9645e000 - 0x7fff96564fff com.apple.ImageIO.framework (3.3.0 - 1042) <DEA4FF1B-D340-32C3-977D-D249709C6031> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff96565000 - 0x7fff96571ff7 com.apple.KerberosHelper (4.0 - 1.0) <6D64703B-D7A3-3EF7-89AB-16F7F89333FC> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x7fff96572000 - 0x7fff965b7fff libcurl.4.dylib (78.92.2) <548E2D61-103F-3737-9C7C-0C26246CD4C8> /usr/lib/libcurl.4.dylib
0x7fff965b8000 - 0x7fff967a9ff3 com.apple.WebKit2 (9537 - 9537.75.14) <A54F32B2-5D0D-3A1D-A1F6-FB2162BD50D1> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff96911000 - 0x7fff96941fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x830B, 0x4E54344743363442384847304E532D444920
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD7500BPVT-60HXZT3, 750,16 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Do you have Time Machine? You can select to restore Mail pre the update.
It's possible the combo updater will help but you might need to do a reinstall of Mavericks.
OS X Mavericks 10.9.3 (Update (Combo)
http://support.apple.com/kb/DL1746
Boot into Recovery Drive. Hold down Command R when restarting.
Select to Reinstall OS X. -
Why Facebook app icon won't open?
Why Facebook app icon won't open? Just gives me a blank page
I believe that i've had this problem before, either restart your iMac, or un-download the app and remove the app icon from your dashboard and then re-download it.
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Email icon won't open after quitting mail
After quoting mail, the mailbox won't open. Need help please.
We need you to help us help you. What Apple product? What OS version?
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Mail suddenly won't open at all
I clicked on the stammp icon for my mac mail about 3 days ago and it won't open at all. No matter how often you click, it does nothing. If I access it through the web, it works on the web, but not straight from the icon. My ical program quit opening the same day. Any ideas about how to fix this?
Thanks!In the Finder, go to /Applications/. Can you see Mail there? Try to open it by double-clicking on it.
Verify/repair your disk (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
Now, take a look at the following article, in case this is a font issue:
Font Management in Mac OS X Tiger and Panther
You may also want to read the following article:
Multiple applications quit unexpectedly or fail to launch
If the above doesn't work, proceed as follows to try to identify the problem:
1. Open /Applications/Utilities/Console.
2. From the File menu, choose either Open Console Log, or Open System Log, or both, so that the Console application displays the contents of both system.log and console.log.
3. In the Finder, go to /Applications/, and try to open Mail by double-clicking on it. Look at the bottom of the Console windows for messages that might be written there as a result. They may provide some clues as to what the problem is. -
MAIL ICON NO LONGER OPENS MAIL
I can no longer open up my mail. When I select the icon it will activate for a few seconds then goes off. No error message given just won't open. I also noticed I can not move any of the items in the dock. Can't rearrainge them or move them to trash. All icons are frozen where they are. All programs except for mail will open. Have tried closing all programs and restarting but that does not fix the problem. Any suggestions?
You don't say what OS you're running but you are in the Mountain Lion section.
I would start by opening terminal (applications/utility) and type the following
rm ~/Library/Preferences/com.apple.dock.plist
rm ~/Library/Mail/V2/MailData/Envelope\ Index
I would then shutdown and reboot into recovery (command-R at the boot chime) and select my boot drive, then select repair.
After repair comes back clean, you can reboot normally. -
HELP! Mail icon won't go back to default after upgrade!
I used Candybar to customize my icons. I had made PNG files for just about everything. After I upgraded to Snow, my Mail icon now shows as a PNG preview icon, instead of what I made, and won't go back to it's Default (blue eagle icon).
What I've tried:
- Mail info, repasting new icon, no go.
- Candybar, redoing new icon, no go.
- Mail info, cut preview icon, no go.
Help! Do I have to reinstall Mail or something to get an icon back? Nothing works! Even new PNG or ICO files!
Thanks!I figured it out.
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MAIL PROGRAM WON'T OPEN when click on email link
When I click on an email address when on the web, nothing happens.
Something trys to open, the general "mail" icon pops up briefly in the dock, but fails.
I would ideally like my gmail to open, but cannot find a way to set this up in Safari.
Anyone know what to do?
Thanks!From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
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