My mail link has stopped working advice would be so welcome

I can open my mail from my browser but when the M Mail button is pressed only half a page is displayed and no new messages will download.
I am not technically minded, being in the over 70 brigade and am scared to do resets as I may lose everything.
A step by step info to overcome this problem would be very much appreciated. I did ask on the little speaker help button but it just said 'four new messages today'!!!
Thanks in anticipation.
Mavis

Try reading through this trouble-shooting advice for Mail: http://support.apple.com/kb/ts3899

Similar Messages

TS3276 My yahoo.co.uk e-mail account has stopped working on my iMac. Connection doctor states that my connections are OK. Help.

My yahoo.co.uk e-mail account has stopped receiving new mail. I have deleted the account and reinstalled but after receiving a few new e-mails it has stopped working again. I cannot delete mail and my 'sent' box is empty. I can access Yahoo mail via the web but would like to continue using Mail. What setting should I use (my son had a look at the problem and may have altered some specs). Connection Doctor indicates I am connected OK. Any suggestions?

well, everything appears to have resolved itself. Let me put this down in case it is of use to other iphone/gmail types.
1. apparently I must have had either a lot of different computers/devices accessing gmail at the same time and it locked me out. As sailman says above, what precisely is locked out is a mystery, but in my case it was my pc/outlook, my apple mail 4.1 and my iphone. Web access worked fine
2. when i ran the https://www.google.com/accounts/DisplayUnlockCaptcha command I had to do it on both my pc and my mac and eventually they came back up. The iphone was last, and took at least 24hours
3. one thing that google doesn't communicate well is that you can sync your contacts and calendar by setting the iphone up via an exchange account, i.e. http://www.google.com/support/mobile/bin/answer.py?hl=en&answer=138740 . Then you need to set up mail separately by adding it as an "other" type of account - i.e http://mail.google.com/support/bin/answer.py?hl=en&answer=77702

Mail app has stopped working after 10.9.4 update on July 4, 2014

Mail is totally dead. It does not connect to the internet. Each of my email accounts has the exclamation triangle next to them. No new peripherals or devices or USB connections were added after the update. The system worked before the update, and the same system stopped working (Mail app so far) after the update.

In your opinion Apple was doing a garbage job, when in fact it was Intego that trashed your Mac. That's all it is capable of doing.
But now I have no virus protection.
This is a common misconception. OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple. Ill-conceived "anti-virus" garbage convey no benefit and as you found out, can simply prevent your Mac from working as it is designed to work.
Never install any product that claims to "speed up", "clean up", "optimize", or "accelerate" your Mac. Without exception, they will do the opposite.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources. Illegally obtained software is almost certain to contain malware.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iTunes or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Block browser popups: Safari menu > Preferences > Security > and check "Block popup windows":
Popup windows are useful and required for some websites, but popups have devolved to become a common means to deliver targeted advertising that you probably do not want.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever see a popup indicating it detected registry errors, that your Mac is infected with some ick, or that you won some prize, it is 100% fraudulent. Ignore it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. To date, most of these attempts have been pathetic and are easily recognized, but that is likely to change in the future as criminals become more clever.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

My POP mail account has stopped working

Hi,
I have a mail account with PlusNet. For years it's worked fine, but a week ago I stopped receiving emails on my POP account (my other iCloud account is fine) and got an exclamation mark/triangle icon next to the account name. The connection doctor tells me that trying to log in to the POP account failed and suggested I check that the username and password are correct. I did and both are okay.
I checked back with PlusNet, my ISP, and they said that a recent Mac OS update had upset things. They suggested I go into Mail Preferences - Advanced and untick 'Use SSL' and untick 'Automatically detect and maintain account settings'. I did this but still no luck.
PlusNet then said to contact Apple.
Has anyone else had similar problems? To clarify, I can't receive new mail on my POP account, but do be able to send okay.
Thanks
Stephen

I have exactly the same problem. I'm also with Plusnet, Mail always worked fine until maybe a week or so ago. I'd upgraded to 10.10.1 earlier in the year and had some problems with Mac freezing or shutting down at random, which seemed to have eventually sorted itself out somehow, eventually, but never had any problems with Mail.
Problem is exactly the same as you state, have just tried what you said Plusnet suggested and no luck for me either.
Have now also done the most recent upgrade to 10.10.2 but Mail still doesn't work properly.
I have 4 Mailboxes for different addresses, the three affected ones are all (incoming)mail.plus.net (outgoing)relay.plus.net the only one unaffected is (incoming)pop.secureserver.net (outgoing)smtpout.secureserver.net
Some emails have not been sent or sent without attachments and v.v.slow to get incoming emails. I have to check on webmail to make sure I get the incoming emails but it doesn't show the sent messages from Mac Mail.
Hope this info helps in some way, do post if you find a solution/cause.
Cheers, Chris

Dynamic Linking has stopped working in Illustrator CS6 16.0.4

Dynamic linking no longer appears to be working since the new update to 16.0.4. I have it set in the preferences to ask me if I would like to update when a change is made to a document that is dynamically linked to any AI file.
It just simply doesn't work anymore. It used to be if I had placed a photoshop document in AI, and then had to make an adjustment to the photoshop file, and then saved in photoshop, when I went back to AI there would be a box saying "the document has been updated, would you like to apply the changes to this file?" or something to that effect. Now I get no prompt, and no update happens.

BTW - Mac 10.6.8
And yes it is a linked image that was added using the place command. It shows in the links panel as a linked file. I can click on re-link and it will update, but I have to manually click it as opposed to dynamic linking updating automatically.

Mail program has stopped working

A few weeks ago I discovered I was unable to send pictures through the Mail program. Now I'm also unable to send text emails. The only thing I'm receiving is spam.
I contacted my ISP which is my phone comany and they say it's a Apple program problem.
Any help would sure be apprecaited!!
eMac Mac OS X (10.3.9)

Welcome to the discussions, miltwho.
You are not giving potential helpers a lot of detail. What sort of email account - pop or imap? When you try to send email what happens? Is there an error message, and if so, what?

HT1338 My prefered out going mail server has stopped working?

When I try to send Emails From the cloud or Mac Mail I am instructed tochoose anothr outgoing mail server but none of the servers suggested work! HELP!

OS X Mail: Troubleshooting sending and receiving email messages

New mail alert has stopped working

I use Mail with my .mac account and a few days ago, Mail stopped alerting me when I had new mail. I've tried changing the new mail sound and I removed com.apple.mail.plist from my Preferences folder but that didn't fix the problem.
I really like hearing some sort of sound when new mail arrives in my inbox. Anobody have any ideas about what else I should try?
Thanks.

This sometimes happens to me too, as well as my alerts with iChat. I have to restart the computer and that fixes it for me. Hope that is the case with you as well.
Christine

My macbook pro HDMI link has stopped working

Hi
I have a macboox pro 15 inch and a Panasonic TV which were both communicating happily via ilinks mini dv to HDMI cable. When I plugged in yesterday it was working - touched cable and it wouldn't work. Tried cable in other lap top - still wouldn't work. This morning, I tried another mini dv to hdmi adaptor and hdmi cable I know works and it still won't work.
Any ideas?
Thanks

From what you describe, a logical possibility is that the problem lies in the TV.

HELP Mail has stopped working

On my G3 Tower, my mail account has stopped working. It says it can't communicate with the host. But, I haven't changed anything about my wireless network and my browsers are working just fine. I also have a G4 laptop and all is fine with the mail function. I've tried taking the .mail file out of the preferences file and copying it to my desktop. It gives the same error. Any ideas how to fix this??
Thanks

Hi Adnan,
The Mac OS X 10.4.7 Update introduced connection issues as a result of (according to the documentation) "Mail now supports connecting to mail servers through a SOCKS proxy". If that's the problem, you must go to System Preferences > Network and disable the SOCKS Proxy in the network configuration used to connect to the Internet, if it's enabled.

Hpqdirec.exe has stopped working report: HP Solution Centre

Has any progress been made with resolving the "hpqdirec.exe has stopped working" problem? No positive suggestions have been put forward in the past other than to try using HP Print and Scan Doctor, which I tried unscussfully prior to looking for a solution on the forum. I suspect it may be due to me having recenhtly used "Driver Booster 2.3 (Free)" to download and update a whole variety of drivers, including HP Drivers. Since then "HP Solution Centre" just hangs until cancelled and then the "hpqdirec.exe has stopped working" advice appears. HP Print and Scan Doctor reports no problems when the Scan option is selected and if Test Scan is then selected, one can still Scan, but it is only a once off. Any direction would be much appreciated. John

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing issues with regards to one of the Windows component which is missing
We will surely assist you with this issue
Please click on the below shown link to find the steps involved in resolving the issue
http://tinyurl.com/khb65xv
You can Check your warranty Here to verify the status if required
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

Mail Server suddenly stopped working

My mail server has stopped working, and I can't figure out why. This is a brand new MacMini with the latest Maverics Server (preinstalled) that I just setup last month. (We migrated from an Xserve running 10.6.) Up to this point, mail has worked flawlessly.
This afternoon I used the Server app to create a new user. I then went about setting them up for ssh access and installing a public/private keypair (this is for a git repository). Around the same time, my mail server simply stopped working. As far as I know, no other configuration changes were made.
When I go into the Mail service in the Server app the status perpetually says "Starting...". The 'postfix status' command says that postfix is not running. I've checked every log and error file, and I can only find three anomolies:
The SMTP log file reports:
Feb 11 01:31:06 mail.gloaming.com postfix/postmap[7152]: warning: /Library/Server/Mail/Data/scanner/amavis/local_domains.db: duplicate entry: "mail.gloaming.com"
This warning has been logged before, several weeks earlier, so I assume it's not a serious problem.
The other warning is:
Feb 11 00:10:49 mail.gloaming.com postfix/postfix-script[23141]: warning: not owned by _postfix: /Library/Server/Mail/Data/mta/./guid_device_maps.plist
Other threads seem to indicate that this warning is benign.
The only other problem that looks really suspicious (to me) is in the system.log:
Feb 11 01:22:52 mail.gloaming.com ocspd[4947]: ERROR: unable to get the receiver data from the DB!
I'm not sure what that means, but it doesn't sound good.
Some threads point a finger at the virus and junk mail scanners. If I disable all mail filtering, the mail server status will finally change to "Serving mail at mail.gloaming.com". But it isn't. All attempts to get mail from the server are refused.
(Oh, and I've restarted the server several times.)
The postconf command tells me that the postfix system isn't accepting outside connections:
inet_interfaces = loopback-only
So it would appear that Server is setting this. Any attempt to change it back to "= all" fails, as the server software overwrites it with "= loopback-only" at its first possible opportunity. (Editing the main.cf file and reloading postfix doesn't fix it either.)
Here's the really strange part. The server just started do this today. I recovered a backup of the main.cf file from yesterday and diffed it with the one that's not working:
mail:postfix root# diff /Library/Server/Mail/Config/postfix/main.cf /Users/admin/Desktop/main.cf
675c675
< inet_interfaces = loopback-only
> inet_interfaces = all
682c682
< smtpd_helo_restrictions = reject_non_fqdn_helo_hostname reject_invalid_helo_hostname
> smtpd_helo_restrictions = reject_invalid_helo_hostname reject_non_fqdn_helo_hostname
692c692
< mydestination = $myhostname, localhost.$mydomain, localhost, mail.gloaming.com
> mydestination = $myhostname, localhost.$mydomain, localhost, mail.gloaming.com, $mydomain
712d711
< postscreen_dnsbl_sites = zen.spamhaus.org*2
As you can see, the Server software has deliberatly started setting inet_interfaces to loopback-only and I can't figure out how to get it to set it back to "all".
Some of the other threads have suggested "wipe and reinstall", but I've spent three weeks setting up this sever and shipping it to a co-location facility—starting over really isn't an option.
I'd really just want to know why the Server software is suddently configuring the mail server so it won't receive any mail!

The mystery continues.
This morning, I decided to take a fresh look at what's going on by recovering a backup copy of my entire /Library/Server/Mail/Config directory from last month. Looking at the item capture list, it shows that none of the files in my Mail/Config directory have changed since late last month.
Here are the disturbing changes.
In Server/Mail/Config/dovecot/dovecot.conf, there is one different line.
working:
     protocols = imap pop3 lmtp sieve
now:
     protocols = lmtp sieve
So clearly, the server doesn't think we should be running IMAP or POP. Which is probably the root of the problem.
In Server/Mail/Config/postfix/mail.cf, there are a number of minor/cosmetic differences, but the problematic ones appear to be
working:
     inet_interfaces = all
     mydestination = $myhostname, localhost.$mydomain, localhost, mail.gloaming.com, $mydomain
now:
     inet_interfaces = loopback-only
     mydestination = $myhostname, localhost.$mydomain, localhost, mail.gloaming.com
Again, this configuration would imply that there are no public mail services.
Some other odd change occured in the Server/Mail/Config/postfix/main.cf file
working:
     smtpd     pass -       -       n       -       -       smtpd
     pickup    fifo n       -       n       60      1       pickup
          -o content_filter=smtp-amavis:[127.0.0.1]:10024
now:
     smtpd     pass -       -       n       -       -       smtpd
          -o receive_override_options=no_address_mappings
     pickup    fifo n       -       n       60      1       pickup
          -o content_filter=
Reading through some other posts, I also found another inexplicable change reported by other users having similar problems. The /System/Library/LaunchDaemons/org.postfix.master.plist suddenly changed.
working:
    <key>OnDemand</key>
    <false/>
    <key>ProgramArguments</key>
    <array>
        <string>master</string>
        <string>-c</string>
        <string>/Library/Server/Mail/Config/postfix</string>
    </array>
now:
    <key>OnDemand</key>
    <true/>
    <key>ProgramArguments</key>
    <array>
        <string>master</string>
        <string>-c</string>
        <string>/Library/Server/Mail/Config/postfix</string>
        <string>-e</string>
        <string>60</string>
    </array>
The postfix service is now "OnDemand" with a new, and myserious, "-e 60" option added. (I can find no documentation for an -e option in the postfix control tool.)
Ultimately, I "fixed" the problem by restoring the backup copy of my entire /Library/Server/Mail/Config folder, the /System/Library/LaunchDaemon/org.postfix.master.plist file, and immedately restarting the server. The mail servers started and everything appears to be normal.
But this whole experience has made me very learly of the Server app. Why did these configuration changes occur? What settings or circumstances caused them to spontaniously change to an, essentually, unusable state? I'm now afriad of making any changes via Server.app for fear it will decide I shouldn't have a working mail server again.
If anyone has any insights, I'd ver very interested in hearing them.
Message was edited by: James Bucanek

I keep getting a message that says "Licensing for this product has stopped working." How do I get this to go away so that I can use Acrobat 9 again?

Please help!

Hi jamesh,
Considering the error 'licensing has stopped working', I would refer you to visit this KB doc link and try troubleshooting:
Error "Licensing has stopped working" | Windows
Regards,
Anubha

Internet Explorer has stopped working on home computer - is it possible to download firefox & then burn to zip drive & install from there?

I cannot get to the internet because MS Internet Explorer has stopped working & I would like to use firefox anyway. Is there a way to install from zip drive? I am using Windows 7

The Firefox download is the complete installer, and yes, you can run it from external storage such as CD, ZIP, or USB flash drive. https://www.mozilla.org/en-US/firefox/fx/#desktop
You probably want to get IE repaired as well, since Windows uses the components of IE to check for updates, among other things. This isn't the best forum for Windows help. You could try here: http://windowssecrets.com/forums/forumdisplay.php/52-Windows-7-Forum

My mail on Thunderbird has stopped working

Good afternoon. I am now in Indonesia. My mail ([email protected]) on Thunderbird has stopped working. Writes-"wrong username or password." in Russia, everything worked fine. Through the browser go too without problems. May be a bug?
Добрый день. Я сейчас нахожусь в Индонезии. Моя почта на Thunderbird перестала работать. Пишет - "Не верное имя пользователя или пароль." В России все работало нормально. Через браузер захожу тоже без проблем. В связи с чем может быть ошибка?

I can type just fine, I can receive messages just fine, but I cannot send any messages
FYI I have Thunderbird 4.01
mozilla firefox 21 (x64)
I also have Windows 7 (x64)
I did successfully burn a Linux Fedora Live CD
E:\Utilz\Linux\DUALBOOT.odt (15KB)
Now it would be great if anyone could provide me with any advice on how to setup Dual Boot.

My mail link has stopped working advice would be so welcome

Similar Messages

Maybe you are looking for