My Mail program has crashed.

My Mail program has crashed. I can send, but cannot find my latest outgoing messages and cannot rename mailboxes or move them around in the inbox list. Any help out there? i used to use Entourage but something got messed up with that so I switched to Apple Mail after very good recommendation from a friend.
Thanks, PP

Try using disk utility to repair your permissions , if that don't work then try rebuilding your mailbox, in mail click the mailbox menu the click rebuild.

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My Mail program has gone south on Leopard on my 27-month old Macbook. I can't send, even though the server details are correct. I tried reinstalling from the install DVD - but no go: no longer compatible, evidently.. What to do?

My Mail program has gone south on Leopard on my 27-month old Macbook. I can't send, even though the server details are correct. I tried reinstalling the Mail program from the install DVD, but no go; apparently that two-year old Mail is no longer compatible with my up-to-date Leopard. I tried deleting the account (hotmail) from Mail and setting up a different account (Yahoo). After loading all the inbox two things happened: first, I still couldn't send, and second, when I closed the Mail window the whole inbox then disappeared and doesn't come back. Although I couldn't reinstall the Mail program from the install DVD, would it still be possible to reinstall the whole system from that DVD? If I do, will I lose files or will there be another problem since that DVD is now over two years old?
Thanks for any suggestions; they will be much appreciated.
P.S. I've just noticed that now I can't change the desktop picture: I go through the motions in Preferences, but the new picture doesn't appear on the desktop. Is there a systemic problem?

You are waiting for an apology to something that happened over a year ago? Really? This is why there is a manager in the store. You have a problem with an employee you speak to the manager. Just like you did on the phone. You would have gotten your apology in July 2013.
Here is the information about your upgrade fee.
Upgrade Fee
It is because when you have a problem you (customers) go running to the store and want to take up the time of the reps to fix it. Other carriers have third parties that deal with technical support and those locations are few and far between. VZW provides this directly through their stores. Also, when you subsidize a $650 and pay $200 VZW has to pay $400. Your monthly service fee doesn't begin to scratch the surface of paying that back. Not with all the money that is put into the network and its improvements.
Then over a year later you get someone on the phone who apologized and offered to waive the fee on your phone and you didn't take it? That offer won't come down the pike again.
One thing you should know is that all these employees are people and as such they sometimes come off cross. I doubt that you speak to everyone so sweetly all the time. Cut them a little slack and put this whole thing behind you after 15 months. Either upgrade with VZW or move on.

HT4759 I have mobilme account with Apple that is now iCloud. My mac mail program has stopped downloading emails to my computer. I am running 10.5.8 operating system. Will this this work?

My mac mail program has stopped sending incoming mail downloads. Have spend many hours trying to figure this out..
It keeps asking for a password and won't accept the one I have. Why is the server not working? I am on 10.5 OS and
wondering if that is the problem? Having to pay $100 for an upgrade every year is a rip off....

lcpb wrote:
My mac mail program has stopped sending incoming mail downloads. Have spend many hours trying to figure this out..
It keeps asking for a password and won't accept the one I have. Why is the server not working? I am on 10.5 OS and
wondering if that is the problem? Having to pay $100 for an upgrade every year is a rip off....
10.6 is $29, 10.7 is $29, buy them both and you wont spend $100

Mail app has crashed following ios7.0.2 update

My mail app has crashed following ios7.0.2 update , help?

Same problem, tried a full erase but when trying to restore from data from back up, problem reoccurred.
Tried same process again with full erase and reset but failed, handset now has unknown system error when tryign to restore as new phone. If you reset suggest that do not then try to restore data from back up as picks up the original bug.
Think it is going to have to be a trip to the apple store!!

Mac account on desktop mail program has been disabled

Hello, would appreciate any help. Yesterday I ran my desktop mail program and it would look like it was connecting but would have a box appear to "check the settings as it was having trouble getting mail," but then the new mail was there, so didn't think there was a problem. I ran the disc permission repair as I have to do this periodically and today when I clicked on mail in my dock only my ISP mailbox was there. When I click on Preferences it shows my Mac account as "inactive" and it is grayed out. It will not let me "enable" the account or bring it back online. If I click on "edit" to check the settings it won't let me back out because "there is no user name in place" but it won't let me add one. I must click on cancel in order to get out of that section. Is there a way to get this account back on line without removing it and then re-entering all of the information again? If I have to remove it how do I know what to put where in order to get my mail coming to my desktop again, as I am not sure if the ones on the "disable account" are correct at this point. I checked with my ISP just to make sure everything was working on their end and it is, they said it is an Apple problem and to get help from them but their recommendation was to delete the account and start over. In order for me to check my mail to get an answer, I am going to have to keep going to the Mac.com website so would appreciate a prompt reply. Thanks for any help.
PowerMacintosh G-3 Mac OS X (10.2.x) 350 MHz

I am still hoping that someone out there has an answer to my question on how to get my Mac mail box back on my desktop.
See full explaination below.
Hello, would appreciate any help. Yesterday I ran my
desktop mail program and it would look like it was
connecting but would have a box appear to "check the
settings as it was having trouble getting mail," but
then the new mail was there, so didn't think there
was a problem. I ran the disc permission repair as I
have to do this periodically and today when I clicked
on mail in my dock only my ISP mailbox was there.
When I click on Preferences it shows my Mac account
as "inactive" and it is grayed out. It will not let
me "enable" the account or bring it back online. If
I click on "edit" to check the settings it won't let
me back out because "there is no user name in place"
but it won't let me add one. I must click on
cancel in order to get out of that section. Is
there a way to get this account back on line without
removing it and then re-entering all of the
information again? If I have to remove it how do I
know what to put where in order to get my mail
coming to my desktop again, as I am not sure if the
ones on the "disabled account" are correct at this
point. I do not want to lose any of the mail that is in
my mailbox (it is on website at this time)
I checked with my ISP just to make sure
everything was working on their end and it is, they
said it is an Apple problem and to get help from
them but their recommendation was to delete the
account and start over. In order for me to check my
mail to get an answer, I am going to have to keep
going to the Mac.com website so would appreciate a
prompt reply. Thanks for any help.

Mail program has stopped working

A few weeks ago I discovered I was unable to send pictures through the Mail program. Now I'm also unable to send text emails. The only thing I'm receiving is spam.
I contacted my ISP which is my phone comany and they say it's a Apple program problem.
Any help would sure be apprecaited!!
eMac Mac OS X (10.3.9)

Welcome to the discussions, miltwho.
You are not giving potential helpers a lot of detail. What sort of email account - pop or imap? When you try to send email what happens? Is there an error message, and if so, what?

Every time I click on photoshop edit I get a message that the program has crashed. I' ve been using photoshop elements for two years and nothing on my computer has changed. My software was downloaded and I have no disk.

WHat can I do to make the program work as it has before?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

Mail program has created a duplicate IMap mailbox I can't delete

Thanks in advance to everyone who answers this question.
Today I turned on Mail and discovered a new mailbox that has the same name (Fastmail) as a mailbox I created. It is using a gray round icon with the @ symbol on it. The account is an IMAP. I have using this configuration for about a year with no problem--until now.
This new mailbox has the following folders in it: RESTORE/brong/20071130T074641/Lists/Gaim
Inside Gaim is a junk mail from 2 weeks ago.
I have tried deleting the junk mail, but it reappears. I tried deleting each of the folders but am told I don't have permission:
+IMAP command "DELETE" failed.+
+The server error encountered was: Permission denied+
I checked mail permissions and all is well.
I used disk utility to repair permissions just in case and verified the disk while I was at it. All is well.
I went to the online home of the IMAP account. All seemed well, but who knows?
I did a spotlight search to find the folders and deleted them. They were residing in my User Library folder in Mail. All folders came back.
I did the above again, this time securing the trash. But--presto--the folders reappeared again.
I scrapped my mailbox accounts and set them up all over again. (I was feeling a little annoyed at this point.) This scrapping was a result of getting rid of the plist.
The mailbox reappeared. It feels a bit Hitchcockian.
Can someone tell me why the mailbox is there (so I don't get this problem again), and how to solve it now?
Thanks.

You mentioned that you went to the online home of your imap account and all seemed well.
Have you deleted the mail from the imap account - the same mail, I mean, as is on your desktop machine? With some imap accounts I've had to delete them "at the source online" before they'll delete off my desktop machine. The grey circle you describe is, for lack of a better term, the syncing process between online and your desktop account.
Hope this helps a bit.

Mail program has been replaced by Gmail IMAP

I have been using Apple email on my MacMini for 3 / 4 years.
But after synching my iPad today, the email account changed to GMail IMAP.
So I've now lost all my folders and saved mails....
Any ideas how I may restore to what I had before??
Thanks
Dennis

Not sure what OSX version you're on, but see if there are any folders that start with POP in this location...
/Users/YourUserName/Library/Mail/
If 10.7 & up...
Command+Shift+G from the Mac desktop (or Finder > Go > Go to Folder) and type in ~/Library to temporarily access the Library directory in the Finder.

Mail has crashed and won't open at all

My MAC Mail App has crashed and refuses to open. I have tried force quitting, and rebooting but no avail. It crashed while I was trying to delete an overly large draft file (140 MB). It's crashed when my attachments got too large before. But now I can't open it, can't access any of my mail and it's wreaking havoc on my schedule since there are many key emails I can't get to!
I don't know how to reinstall and worry I will lose the existing mails. Any advice?
HELP!
Thanks,
Haochong

Take a look in /Users/yourusername/Library/Mail. There should be several directories, among them directories and files for you local folders for all of your accounts. Find the correct files and drag them out to the Desktop (do not delete them, so you can move them back). This could help Mail.app to start again, however, the mails in the folders you moved to the Desktop will disappear (at least for POP3-accounts; IMAP-account will get resynced).

Running 10.9.2, out of the blue I can no longer minimize e-mails in Mac mail program. I have to put the cursor on the upper edge of the screen to show the tool bar that allows me to scroll down to quit mail to get out the of the program.

Recently my mail program has changed itself and I can no longer see the red, yellow and green dots allowing me to close minimize and enlarge. To get out of mail I have to put the cursor on the top edge of the toolbar expanding to another toolbar that will allow me to quit mail. This is a real pain right where my mother never kissed me. How do I get the dots back?

Move the mouse to the far upper right corner of the screen. You should see a blue box with two arrows pointing inwards. Click that blue icon. Sounds like you put the Application into whats called Fullscreen Mode.

HELP: My mail program is running at a snail's pace...

My Mail program has slowed to a crawl. Everything else on my computer is running fine, but even with nothing else running, every single function takes forever. Things that should be instantaneous (selecting text, positioning the cursor, changing font, etc.) takes several minutes. It's almost unusable.
I've looked online, and followed the instructions:
(from: http://danwarne.com/is-apple-mail-running-slow-speed-it-up/)
"You can check your current 'envelope archive' size by entering this in the terminal:
ls -lah ~/Library/Mail/Envelope\ Index
Then to optimise it (cleans out stuff that has been marked for deletion but not actually deleted, defragments the structure, etc):
sqlite3 ~/Library/Mail/Envelope\ Index vacuum;
Then check your envelope archive size again to see the results…
ls -lah ~/Library/Mail/Envelope\ Index
It compacted my envelope archive down from 55MB to 50MB — not a huge increase, but the speed difference was dramatic.
In particular, my 'sent mail' folder which had been taking 10 – 15 seconds to open (8,000 items) now only takes two or three seconds."
That didn't work, so I tried this:
(from: http://www.macworld.com/article/56673/2007/03/mailfix.html)
"The Brute Force solution
This solution forces Mail to build a completely new Envelope Index from scratch. It’s not my preferred solution, but it will ensure that you’re starting with a completely clean index file.
Quit Mail, and in the Finder, navigate to your user’s Libary -> Mail folder, and then move the file named Envelope Index out to the desktop. When you relaunch Mail, it will tell you it needs to import your messages. Click Continue and then just wait—it took about a minute to import 9,900 messages on my MacBook Pro. When the import is done, you should be looking at Mail just as it was before—but with any luck it will be running more quickly, and any odd message-related issues you were having should be resolved."
That didn't work either.
I check my Activity Monitor and have at least 80% of my cpu idle, and about 960 mb free system memory, so there doesn't seem to be anything hogging up the processors.
My livelihood is dependent upon access to email. If anyone has any suggestions, please let me know ASAP.
Thanks very much!
TRUE
TRUE(at)TRUEart(dot)biz

My Mail program has slowed to a crawl. Everything else on my computer is running fine, but even with nothing else running, every single function takes forever. Things that should be instantaneous (selecting text, positioning the cursor, changing font, etc.) takes several minutes. It's almost unusable.
I've looked online, and followed the instructions:
(from: http://danwarne.com/is-apple-mail-running-slow-speed-it-up/)
"You can check your current 'envelope archive' size by entering this in the terminal:
ls -lah ~/Library/Mail/Envelope\ Index
Then to optimise it (cleans out stuff that has been marked for deletion but not actually deleted, defragments the structure, etc):
sqlite3 ~/Library/Mail/Envelope\ Index vacuum;
Then check your envelope archive size again to see the results…
ls -lah ~/Library/Mail/Envelope\ Index
It compacted my envelope archive down from 55MB to 50MB — not a huge increase, but the speed difference was dramatic.
In particular, my 'sent mail' folder which had been taking 10 – 15 seconds to open (8,000 items) now only takes two or three seconds."
That didn't work, so I tried this:
(from: http://www.macworld.com/article/56673/2007/03/mailfix.html)
"The Brute Force solution
This solution forces Mail to build a completely new Envelope Index from scratch. It’s not my preferred solution, but it will ensure that you’re starting with a completely clean index file.
Quit Mail, and in the Finder, navigate to your user’s Libary -> Mail folder, and then move the file named Envelope Index out to the desktop. When you relaunch Mail, it will tell you it needs to import your messages. Click Continue and then just wait—it took about a minute to import 9,900 messages on my MacBook Pro. When the import is done, you should be looking at Mail just as it was before—but with any luck it will be running more quickly, and any odd message-related issues you were having should be resolved."
That didn't work either.
I check my Activity Monitor and have at least 80% of my cpu idle, and about 960 mb free system memory, so there doesn't seem to be anything hogging up the processors.
My livelihood is dependent upon access to email. If anyone has any suggestions, please let me know ASAP.
Thanks very much!
TRUE
TRUE(at)TRUEart(dot)biz

How many GB can the Mac Mail program handle?

My mail program has 2.2 GB. My friend told me that the mail program has a limit of 2 GB is this true?

Hello,
To break-up the size of your mailbox folders, you could divide your messages up into several mailboxes. This way your inbox doesn't over-fill and cause trouble.
Click on the little plus sign down on the bottom left of your Mail program (under the Inbox, deleted, etc.).
This will create additional mailboxes.
I usually have some that are sorted like this:
Business Keep
Personal Keep
Purchased items receipts (like confirmations for online purchases)
and, so on.
I'll organize messages I want to keep into those folders, and then it keeps my inbox clean.
You can get as specific and organized as you like. The idea is to keep things running smooth, and know where to find stuff.
I hope this helps.

Mail program not responding with maverick

After upgrading to Mavrick, my mail program has become unresponsive. I have reset accounts several times and now it wont load. Help

First I'd backup your whole Mail folder.
Try trashing this file first, then logout/in...
/Users/YourUserName/Library/Preferences/com.apple.mail.plist
If that doesn't work try the .plists in...
/Users/YourUserName/Library/Mail/

Mail program on iMac

Hi, how can I find out why one of my email accounts on my iMac mail program has one of those triangles with the exclamation mark in the middle of it? I looked the the preferences, restarted computer... it says there is a problem with the network or server.... The other accounts are receiving messages fine. I appreciate any suggestions. I unplugged the router and modem for starters too. Thank you for any help.
Julie

If some email accounts are working but one is not, forget about turning the computer on & off or restarting the router. You've not configured that email account properly. Check your spelling - I know, but working in tech it is amazing how many times people assume they entered their account information properly but didn't. Try re-entering your password and make sure caps lock is off - another common mistake. If those two aren't the solution find out exactly how it should be configured. Some mail servers want the full email address [email protected] while others just want the name bob. Also see if that email server uses alternate ports and what kind of authorization is required. Finally, I've found that sometimes everything looks good but the darn server still won't connect - delete that account from the email program and start over.

My Mail program has crashed.

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