My mail won't open or close and I can't shut down my mac

My mail won't open or close and I can't shut down my Mac

Same here.
Can't be. This forum covers pre-2006 iMacs; MacBook Pros have a completely different architecture and therefore different issues. For Mail problems, the best place to post is in the forum for your OSX version from the list here:
Mac OS & System Software
BTW, my wife and I both use Apple mail and have not had any issues from about OSX 10.6 on. Admittedly, when Mail was introduced with OSX thirteen years ago, it had some real problems, but they seem to have been fixed.

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