My mailbox shows that it's retrieving messages, but appears stuck!

My server connections (via the connection doctor) were verified, outgoing e-mails can be sent, and the "Inbox" shows that the system is attempting to retrieve new mails, but the "Inbox" appears stuck. The "Activity Viewer" reads that it's "fetching 21 of 72 messages," yet the status bar shows no progress.
Is this a Mail program problem? How can I "unclog" the program and allow incoming e-mails into the "Inbox?" Any help is most appreciated.
John

This is a POP account, right?
Sometimes messages left on the server clog up the account there, or Mail chokes on a message it cannot download and that prevents it from downloading the rest as well. Solving this problem will probably require deleting one or more messages from the server. What are your Preferences > Accounts > Advanced > Remove copy from server settings?
You may tell Mail to remove from the server all the messages that have already been downloaded doing Preferences > Accounts > Advanced > Remove now. Alternatively, you may use the Account Info window to remove specific messages from the server; to use that feature, choose Get Info (⌘I) from the Action menu (gear icon) located below the mailboxes list in the main Mail window. And if the account allows web access, you may also remove messages from the server that way.
Try first removing from the server messages that have already been downloaded. If that doesn’t work, you’ll probably have to delete the first message not downloaded yet. You may want to try to download those messages with another mail client such as Thunderbird first, to avoid losing them -- and use Eudora Mailbox Cleaner to import them back into Mail afterwards if you wish.

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