My make mini will not accept a music cd when I am trying to burn a playlist. Just will not go in.

Why will my Mac mini not accept a CD-R music cd when I try to burn from a playlist? It will just not go in.I burned 2 cds, but no to the third one. Something out of whack inside? Can I repair it myself?

Try a different brand of CD or at least another one of the kind you are using. It is possible something has gone wrong with your burner but it is easier to do other things first. Have you restarted your computer?

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When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found" How do I fix this?

When I am trying to burn my playlist, there is an error message that says "cd/dvd software not found" I can burn in windows media but not itunes. I have tried to uninstall and reinstall itunes but it still does not work. Please help!!

I ran the diagnostics check and this is the message:
Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Dell Inc. Inspiron 1525
iTunes 10.7.0.21
QuickTime 7.7.3
FairPlay 2.2.19
Apple Application Support 2.3
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.0.59
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00C4AB4403487290
Current user is not an administrator.
The current local date and time is 2012-12-05 23:52:38.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
The driver AFS.SYS is installed on the system.
iPodService 10.7.0.21 is currently running.
iTunesHelper 10.7.0.21 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.

I tunes: when trying to burn a playlist I keep getting the message: the attempt to burn a disc failed. The disc could not be read from or written to. I am using version 12

I tunes: I am using version 12 of I tunes. Ever since downloading it I get the message when trying to burn a playlist it says, The attempt to burn a disc failed. The disc could not be read from or written to.
I uninstalled V-12 and then reinstalled it. This enabled me to burn a disc again but after a couple of tries I received the same error message again. Has Apple put out a fix to this problem that anyone is aware of?
Thanks.

Hi rossfrombluffton,
Welcome to the Support Communities! The resource below provides some general things to consider when burning a disc with iTunes. I would also try burning a music CD and a data disc from a different application in the Windows OS and trying a different brand CD just to confirm the issue is not with the optical drive.
Can't burn a CD in iTunes for Windows - Apple Support
http://support.apple.com/en-ae/HT203173
Find out what to do if you can't burn an audio CD using iTunes for Windows. Sometimes an audio disc may not burn as expected. Here are some things to check.
Update iTunes
Download and install the latest version of iTunes for Windows.Check for unauthorized songs
iTunes will stop burning a disc if you purchased one or more of the songs in a playlist from the iTunes Store and the songs aren't authorized to play on your computer. This message should appear: "Some of the files can not be burned to an audio CD. Do you still want to burn the remainder of this playlist? For more information on why some files can not be burned, click below."
To find out which songs aren't authorized, play each song in the playlist. Songs that play are authorized. Songs that don't play aren't authorized. You'll be asked to authorize any unauthorized songs.Make sure your playlist will fit on a single CD
If there are too many songs in a playlist to fit on a single CD, iTunes should ask if you want to burn multiple discs or cancel the burn. This message should appear: "The songs in this playlist will not fit on one Audio CD. Do you want to create multiple Audio CDs with this playlist split across them? This will require more than one blank CD to complete."
If you click the Audio CDs button, the burn will continue and you'll be asked to insert blank CDs until the playlist is completely burned. If you click cancel, the burn will be canceled.
To make the playlist shorter so that it will fit on a single CD, select a song to remove from the playlist and choose Edit > Clear. Repeat this step until the duration of the playlist is between 60 and 80 minutes. The duration appears at the top of the playlist window. Most CD-R discs can hold 60 to 80 minutes of music.
Check how many times you've burned the playlist
An unchanged playlist that contains songs purchased from the iTunes Store can be burned no more than seven times.Additional steps and submitting feedback
Go to iTunes Support to get additional troubleshooting suggestions specific to your optical drive configuration or to submit feedback to Apple.Learn more
For additional troubleshooting, please see these steps:
Additional troubleshooting tips for burning issues
iTunes for Windows doesn't recognize my audio CDs
Last Modified: Feb 3, 2015
Have a good day ...
- Judy

When trying to burn a playlist to a blank CD, iTunes 10.3.1 won't recognize the blank CD I've inserted (Verbatim CD-R). I've burned using these CDs before, this is a recent problem. Not the burner, as I can burn using Toast. iMac with Snow Leopard 10.6.8

When trying to burn a playlist to a blank CD, iTunes 10.3.1 won't recognize the blank CD I've inserted (Verbatim CD-R). I've burned using these CDs before, this is a recent problem. Not the burner, as I can burn using Toast. iMac with Snow Leopard 10.6.8

What kind of CD are you burning (Audio or MP3)?
If you're burning an MP3 CD, the songs must already
be in mp3 format.
If not, iTunes will tell you that you have no songs
in the playlist.
M
I was making an audio cd. But I have since found out what the problem was. The files in my PLAYLIST I converted to aiff, since they were SDll files (I thought they were similar to AIFF, and they PLAY on Itunes...just won't burn.) When I selected the songs in the playlist and converted them...I thought all those files were converted, They were not. The converted files went into my LIBRARY, even tho I selected the ones in the playlist...and once I exchanged the SDll versions of the songs in my playlist. THEN they burned fine...but still...it's confusing..you say convert..it says it's been converted..and what they don't say is it's not been converted inside the playlist...where I had selected the songs...It just ADDED aiff versions..but only in the library...Anyway, that's what happened. But it's strange that it PLAYS SDll but won't burn them....and you'd think, logically..the ones you selected would change...but they don't. Playlists are mainly pointers to the actual files I guess...a sort of Alias..
At least it works now. But it's sad that the latest itunes does more, but also does LESS...as I used to be able to burn SDll files. Now I'll have to convert all my files to AIFF, and mp3's as I assume my ipod video won't play anything but mp3's?

I am receiving the message "disc burner or software not found" when trying to burn a playlist to a blank disc.

I ran the diagnostics test and the program was unable to detect a prerecorded cd. This is a fairly new problem and I am not sure what to do.
The results to the diagnostics test are below:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 5520
iTunes 11.0.4.4
QuickTime 7.7.4
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0035BB400AFA2018
Current user is not an administrator.
The current local date and time is 2013-07-14 17:29:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is disabled.
HDCP is supported.
Core Media is not supported. (16002)
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
UpperFilters: GEARAspiWDM (2.2.3.0),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.

Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M.

I have transferred music to new computer and trying to set up playlists and will not let me drag and drop

I have transferred my music from old iPods to a new computer. I am trying to set up new playlists and it will not let me drag and drop. I have also tried clicking on song and does not give me option to Add to Playlist. Do you have any suggestions?

I Have a similar problem losing the ability to drag and drop MP3 sound files since new iTunes and Yosemite. Any ideas please?

My iPad mini won't play my music either and I have tried all the suggestions on the forum. I have no problem with my music on my full size iPad or my MacBook.

My iPad mini won't play my synced music. I have tried all the suggestions on the forum, but it still does not work. Also it crashes on the selected song selected. I have never had a problem with my other iPad or MacBook.

What exactly have you tried?
"All the suggestions on the forum" doesn't really mean anything. It would be pointless for us to suggest something that you have already tried.

I got the iphone5 today and connected it to my laptop to buy some music however when i disconnected it from my laptop it just comes up with a usb cable with an arrow pointing to a itunes logo? iv tried everything, cant get back to home screen?HELP!! PLEAS

i got the iphone 5 today and plugged it into my laptop to look on itunes and buy some apps. i done this and disconnected my phone from my laptop however the screen is just coming up with a usb cable pointing to an itunes logo and wont go off? iv tried everything and it wont go back to the orginal home screen, just keeps coming up with the usb cable pointing to the itunes logo. please can some one give me advise as iv only just got it today

it has been into recovery mode. connecting to itunes will solve your problem. if it didnt work connect it itunes and restore your iphone.

Itunes says "disc burner or software not found" when trying to burn a playlist

I ran diagnostics on my CD/DVD Drive and got this. This is all greek to me
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
HP-Pavilion GN561AA-ABA a6230n
iTunes 10.6.1.7
QuickTime 7.7.1
FairPlay 1.14.37
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL Not Available
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 001CAD4403BE4F90
Current user is not an administrator.
The current local date and time is 2012-05-22 08:54:12.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA, NVIDIA GeForce 6150SE nForce 430
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.1.7 is currently running.
iTunesHelper 10.6.1.7 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.2.0.1),
Failed while scanning for CD / DVD drives, error 2380.
Error while opening iTunes CD driver. This could be caused by a corrupted iTunes file or a conflict with other older CD burning applications, either currently installed or previously installed and uninstalled incorrectly.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: HL-DT-ST DVD-RW GSA-H60L on CDR media at speed 40X.

Refer to following articles:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
iTunes for Windows: Troubleshooting CD issues caused by device filters
http://support.apple.com/kb/TS2372?viewlocale=en_US
iTunes for Windows: "Registry settings" warning when opening iTunes
http://support.apple.com/kb/TS3299

When trying to burn a playlist to disc I keep getting the message 'disc burner or software not found'. What can I do to fix it?

Each time I try to burn a cd from a playlist, I keep getting the message 'disc burner or software not found' I haven't changed anything recently. Why has this suddenly started happening?

It's c. 14 months old and sometimes it gets hot...

HT3702 Why can I make only 4 or 5 , .99 cent purchases when I am trying to complete a game?

I try to complete a game and the itunes store gives me a message stating I need to contact the store. Thats nuts! Is it possible to buy an itunes card on line and use it on any game I am playing?

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here, and we have no way of knowing what the issue is that is blocking the purchase. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

How can I burn a playlist to a disc which will play in any CD player?

I am trying to burn a playlist to a disc that I can play in a CD player. I have a HP Lightscribe DVD/CD burner. The software is Cyberlink Power2Go. I have wasted two blank dvd discs so far. They will play on my computer, but that's not what I need. I want to play them in a regular CD player, such as I have in my truck.
When I choose "audio CD" I get a message that "I have chosen a CD but have inserted a blank DVD" and it won't let me choose anything else.

You need to burn onto CD-R or CD-RW discs. You cannot burn to a blank DVD disc for the purposes of playing CD-Audio. They are different media with different characteristics, just like you can't play a DVD in a CD player.
Message was edited by: Matthew Smith

I'm trying to burn a CD but when I go to "File" that is not one of my options.

I'm trying to burn a playlist to a blank CD but when I go to "File" that is not one of my options.

In the left-hand pane, right-click the playlist name, and select "Burn Playlist to Disc." By the way, make sure it is a playlist (either regular or smart) and not a "playlist folder."

This is a continuation of my earlier question. The CDs are burning with a .cda or .cdda format I read the articles suggested, but I don't yet have an answer. The files I am trying to burn are not protected. They are personal recordings.

The CDs are in a .cda format. I am starting with .AAC or mp3. I have no player that can handle a .cda or .cdda format. This relates to my earlier question. I could not see how to add to that. I am using Vista 32 bit. I never had a problem with this before. I tried re-downloading itunes. I can burn a CD with Power2Go 8 and RealPlayer. I have not tried others.

There is no "cda format" - this is just how Windows Explorer shows the tracks on an audio CD that can be played on any CD player. When you use iTunes to burn a playlist to an audio disc, it creates a standard "Red Book" disc, converting the format of the files within the iTunes library to 16/44.1 audio (albeit without recovering any of diminished quality of mp3 or aac data). If you want to create a CD that contains the files from iTunes, in the format in which they exist in the library, you should use the MP3 CD or Data CD selection from the iTunes Burn Settings dialog.

I updated to iTunes 12.0.1.26 and I am trying to burn a play list and it gives the following message: disc burner or software not found. This is the first time that I have this problem. Can any one help me please?

I have a Mac Book Pro 2.4 GHz Intel Core i7; Memory 4 GB 1333 MHz DDR3
Mac OS X Version 10.7.5
I updated to iTunes 12.0.1.26 and I am trying to burn a playlist and I get the following message: "Disc burner or software not found" . I have burned lots of CD's and DVD's before and this is the first time I get this message and cannot burn anything. Can anybody help me, please?

Hello queenabs,
It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found." I found a couple of resources that I think might help with an error like this.
I recommend starting with the steps in this article:
iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
http://support.apple.com/kb/TS2308
If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
iTunes for Windows: Additional troubleshooting tips for burning issues
http://support.apple.com/kb/TS1374
Thank you for using Apple Support Communities.
Best,
Sheila M.

My make mini will not accept a music cd when I am trying to burn a playlist. Just will not go in.

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