My MB pro doesn't recognize any start up discs. I have the flashing question mark, but when I press option/alt, I'm only prompted to start the internet recovery. Afterwards the Mac OS X Utilities pops up, but there's no start up disc?

I have the flashing question mark, but when I press option/alt, I'm only prompted to start the internet recovery. Afterwards the Mac OS X Utilities pops up, but there's no start up disc when I try to reinstall Mac OS x or anything.

Hello, sullivja. 
Thank you for visiting Apple Support Communities. 
Here is an article I would recommend going through when experiencing this issue. 
A flashing question mark appears when you start your Mac
http://support.apple.com/kb/ts1440
Cheers,
Jason H. 

Similar Messages

  • TS1440 A flashing question mark appeared when I started my MacBook Pro, I've tried all the suggestions and nothing has worked. How can I back up my current files so I can reinstall Mavericks?

    I recently did a manual reboot after my MacBook Pro had frozen, and instead of the usual Apple and loading icon, it gave me the flashing question mark on a folder, which I've never encountered before. I looked up some possible reasons on my PC, and after reading that there's a problem with my HD I tried looking up how to back up my files so that I can do a clean reinstall of Yosemite (latest ver.). However, I've never used anything like Time Machine or anything else that could back up all my files, so it didn't sound like I could do anything about that at this point. I've also tried going into Disk Utility and attempting to repair the disk image. There was only 2 available, disk0 and the base system. I verified the base system, and told me there was nothing wrong (it didn't give me the option to repair anything either, on both available options). I don't think this is the right thing though, since my drive was called MacBook Pro HD. So basically this is the point I'm at now. Is there anything I can do that will repair my HD without erasing all my files?

    I've tried all the suggestions and nothing has worked.
    I verified the base system, and told me there was nothing wrong
    Hold the option key on boot to see if you can select your Macintosh HD.
    A flashing question mark or globe appears when you start your Mac - Apple Support
    You can boot into Recovery and re-install the OS X on top of what you have.  It will preserve your user data.
    command R on boot.
    Recovery  http://support.apple.com/kb/HT4718

  • How to fix the " flashing question mark after the finder icon when starting up" withou an apple keyboard?

    Hi
    I am wondering How to fix the " flashing question mark after the finder icon when starting up" without an apple keyboard. I have 2 of those .7Ghz emacs so just wanna fix them
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    Hi,
    >I am using a wireless standard keyboard so maybe the emac doesn't regognise it
    Installation of driver software may be required. Do not expect any wireless device to automatically work with a Mac unless guaranteed to do so. In a case like this, use a wired USB keyboard (a PC keyboard should be OK) and a wired mouse to begin with.
    >I have installed Ubuntu 13.00 on the HDD from another computer.
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    >a list of eMac hotkey's that can be used before OS boot from a standard Windows keyboard?
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    If/when starting from a bootable CD, press and hold the C key.
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  • Why won't my MacBook Pro start up? White screen and flashing question mark.

    Hi,
    I've had my MacBook Pro for almost 2 years now and I installed OS X 10.8 about 4 months ago.
    Today I turned the MacBook Pro on and a white screen with a flashing question mark appeared. I tried then getting the startup manager up: turning on the laptop and immediately holding in alt (option). But nothing appeared for about 25 seconds until a rotating Earth labelled 'Internet recovery' appeared that gave me options to join wireless connections. However, my internet wasn't in the options and when I tried typing in the information required to join my internet the laptop would just load and never find it.
    I then tried putting in my Mac OS X install DVD (10.6.7) and help in C until the apple logo appeared on the screen and the little rotating loading circle appeared. That then disappeared and a cicle with a cross through it appeared (similar to a no entry sign). Then after about 30 seconds a blue screen followed by a grey screen appeared until eventually the disc ran properly. I then went into Disk Utility but there was no option called Macintosh HD, only the discs content. It wouldn't let me first aid, erase or repair anything.
    I'm totally stumped and have 4 exams at university within the next 2 weeks. I'd really appreciate it if anyone could help me out here?
    Thanks,
    Best wishes,
    Connor

    The support article linked below is somewhat outdated. Where it refers to starting up from an installation disc, you should instead start up in Recovery by holding down the key combination command-R at the chime. Release the keys when you see a gray screen with a spinning dial.
    If you don't have a current backup of all the data on the startup volume, and you want to preserve that data, then you must try to back up before you do anything else. Ask for instructions if you need them.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to reinstall OS X from Recovery, if necessary. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
    A flashing question mark appears when you start your Mac

  • HT4009 I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support,

    I am trying to make an in app purchase but when I press buy it does not go threw and tell me to go to the apple support.

    Click here and request assistance.
    (82917)

  • HT1379 A flashing question mark appears when I re/start my MacBook Air 2013. At first, I pressed Power & Option button and it recovered from Internet. Then, four options appeared but none of them are helpful. Could u please help me to solve it asap?

    Hello,
    A flashing question mark appears when I re/start my MacBook Air 2013. Then, I pressed POWER & OPTOIN buttons and internet options appeared for internet recovery. After internet recovery, the OS X utilities appears with four options (Restore from Time machine, Reinstall OS X, Get help online and Disk utility). But none of them seemed helpful. On the last option Disk utility, the icon created only with 33KB and other disk 1 Mac Os X Base system. On First Aid, the icon Repair disk is disabled. So I could not click on repair disk. Could you please suggest me how to solve this problem asap? Thank you so much for your help in advance!

    You can try the following:
    Install or Reinstall Lion/Mountain Lion from Scratch
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
      1. Select Disk Utility from the main menu and click on the Continue button.
      2. After DU loads select your startup volume (usually Macintosh HD) from the
          left side list. Click on the Erase tab in the DU main window.
      3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
            the Security button and set the Zero Data option to one-pass. Click on
          the Erase button and wait until the process has completed.
      4. Quit DU and return to the main menu.
    Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • HT3964 have a flashing question mark on macbook pro

    have a flashing question mark on macbook pro, what do I do?

    Try to boot with the command and R keys depressed.
    If it boots start Disk Utility and repair the system partition.
    Allan

  • Can't get beyond the flashing question mark

    I can't get beyond the flashing question mark on grey folder, on starting up.
    I have tried starting with option key down, but still get the question mark.
    I have tried starting with the command, option, P and R keys down but still get the same question mark.
    I have put the No 1 Installation disc in, and started holding down the C key. The disc was immediately ejected with no change on the monitor.
    Can anyone please suggest what else I could try?

    I would suggest taking the faulty hd out of the Mac, putting it in an enclosure and seeing whether you can get anything off it. Alternatively,there's an application called Data Rescue Data Rescuehttp://www.versiontracker.com/dyn/moreinfo/macosx/211375 that has an excellent reputation for retrieving data from a bad disk.
    If you do manage to get your data off, and then onto your MacBookPro, you should have no trouble putting it on a new drive in your iMac.

  • Ugh, the flashing question mark...

    Earlier tonight my three year old nephew got hold of my laptop and his little magic fingers did something to cause the screen to go blank and then, the flashing question mark showed up. So, I reinstalled the OS X dvd, when it asked do I want to keep the previous system in a folder, I clicked yes.
    My question is: should I erase the folder with the previous system? If the answer is yes, where do I find it?
    Thank you in advance for your help and Happy Holidays!

    Yes, you can erase it.   It's at the top level of your internal HD.  Just open the HD via the Finder and it should appear.
    (It won't show up via Spotlight or a Finder search).
    Note that it will take quite a while to empty the trash.

  • HT1310 I have a macbook pro about 4 years old.  I can't get it to open past the flashing question mark folder.  However, I just tried to hold down the option key and the question mark disappeared.  Still, nothing...the light is on the screen but nothing e

    I have a 4 year old macbook pro and when I turn it on, the screen and fan come on but there is a flashing question mark folder that appears.  Nothing beyond that point....help?

    There is no installed OS or you have a dead hard drive. Start by booting from the original installer disc that came with the computer or an installer disc that has a later version than the original such as a Snow Leopard DVD. Then you can do this:
    Reinstall OS X without erasing the drive
    1. Repair the Hard Drive and Permissions
    Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Reinstall Snow Leopard
    If the drive is OK then quit DU and return to the installer.  Proceed with reinstalling OS X.  Note that the Snow Leopard installer will not erase your drive or disturb your files.  After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
    Download and install Mac OS X 10.6.8 Update Combo v1.1.

  • Flashing question mark folder when start iMac after Time Capsule performed a new back up

    I switched my iMac on after a few days away and I was asked to start a new back up for Time Capsule to enhance the performance of the device (or something along those lines). Clicked the back up now and carried on, having read the process could take a few hours (not surprising because of the amount of data on my computer).
    Left it running overnight and when I came back this morning the computer was off.  Switched it on, saw the apple logo and the progress bar but it didn't move past 25% before I had a message in several languages to turn the computer off (and some script in the top left corner.  From memory I think I saw <panic> in that script but not 100% sure).
    When I switched it back on I had the dreadful flashing question mark so performed steps described in support.apple.com/kb/ts1440 several times and performed a safe Boot.  No results.
    I haven't reinstalled Mac OS X (step 11 in ts1440) as I don't want to erase the hard drive.
    I have plugged the Time Capsule in a MacBook and it seems empty bar 2 very small files so I'm now very worried.  I have some questions:
    1- I'm not a technical person so is this now a case of bringing the iMac and Time Capsule to an Apple shop or call Apple support when they reopen tomorrow Monday?
    2 - Is my data wiped out in the iMac and Time Capsule? If yes is it recoverable - obviously not by me but by an expert?
    3 - what created the problem?  My Lightroom 3 catalog was corrupted 3-4 times over the last few weeks and was surprised that Time Capsule wanted to perform a new back up but everything otherwise was working fine.
    I'm very much looking forward to your help and suggestions.

    You have a couple of options and I also have a suggestion for the future. First is you can try Data Rescue software. You can find it at:
    http://www.prosofteng.com/products/data_rescue.php
    The other is sending the HD out to a professional data recovery service.
    My suggestion though is using a redundant backup system. Many on this forum do just that because a backup (as you have found out) can fail too. What I use is TM and on a separate EHD I created a bootable clone using SuperDuper. You can use SuperDuper or Carbon Copy Cloner for this. I'd recommend reading the following MacWorld articles for backup strategies. I think you'll see a recurring them in them and that is redundancy is wise.
    Backup Plan
    Backup Plan II
    Backup Plan III
    Also it wasn't a virus, you are correct there are none for OS X.
    Good luck on the recovery.

  • What does the flashing question mark mean

    I turned my computer on and a blue screen came up with a flashing question mark in a folder. Please Help!

    It means the computer cannot find a startup volume. Please carefully read
    http://support.apple.com/kb/TS1440

  • G4 Won't Boot Up and Shows The Flashing Question Mark Folder Thing

    Ok so I bought a Quicksilver G4 from this guy and he said that he took is info off it and now it won't boot up. So I have a Tiger Disk and I tried the to boot from the disk by pushing C down while it was booting and it still goes to that Flashing Question Mark and Folder thing. What should I do? Should I take it in or is there something I can do without taking it in?

    Hi! It should boot from the install disc by holding down the "c" key at startup with the disc already inserted as long as it's a retail disc and not one for another model of computer. If it won't boot from a retail install disc then you have hardware problems. Tom

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