My MBP 13" Mid 2010 indicate "Service Battery", What step should i take apart from visiting apple store?

the Service Battery Message has been appearing after i upgraded to  OS x Lion from Snow Leopard. Tried reinstalling the previous OS but could not fix the problem.
Am asking what to do to solve this situation. I can follow the instructions and do the process myself instead of taking it to apple store.

But My Battery Cycle is only clocking 415. When fully charged. i can use it for some hours with power code removed BUT the moment i close the lid for it to sleep, it turns off instead. When i don't close while using battery, it sleep without and wake normally when i resume using the laptop. I can plan on buying a new battery but this model's has maximum battery cycle of up to 1000.
Below is the Battery Level information:
Charge Information:
  Charge Remaining (mAh): 3512
  Fully Charged: No
  Charging: Yes
  Full Charge Capacity (mAh): 3806
  Health Information:
  Cycle Count: 415
  Condition: Service Battery
  Battery Installed: Yes
  Amperage (mA): 495
  Voltage (mV): 12457
System Power Settings:
  AC Power:
  System Sleep Timer (Minutes): 10
  Disk Sleep Timer (Minutes): 10
  Display Sleep Timer (Minutes): 10
  Wake on AC Change: No
  Wake on Clamshell Open: Yes
  Wake on LAN: Yes
  Current Power Source: Yes
  Display Sleep Uses Dim: Yes
  PrioritizeNetworkReachabilityOverSleep: 0
  Battery Power:
  System Sleep Timer (Minutes): 10
  Disk Sleep Timer (Minutes): 10
  Display Sleep Timer (Minutes): 2
  Wake on AC Change: No
  Wake on Clamshell Open: Yes
  Display Sleep Uses Dim: Yes
  Reduce Brightness: Yes

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    Mar 17 12:01:49 MBP kernel[0] <Notice>: eFmreamwoerkwos/rSyksn/cSMaerilUviIc.fersa.mferawmorewko/rkVe/Vrseiorsnsi/onA/s /AM/SayilncSUIerv
    Mar 17 12:01:57 MBP kernel[0] <Notice>: iokWa timit temccfsohoouk wait 19t119651 :v1:0s:api2 3timeou:t /Sy1912stem/1L6i9b7:r1a:0:r2y3://SystPrievatm/eLiFbrrameworary/Frkasm/eworEkxsc /hLaantgeenWteSbeSmearnvtiicceMsa.pfpingr.aframewomrekw/oVrekr/sVieornssi/oAn/sL /aAt/eEnxtchangSemeanWetbicMServicappiesn
    Mar 17 12:02:39 MBP kernel[0] <Notice>: 2vate7:Framew/orarks/ExchangSystmeWebSemewervi/oLrkces.framewoibrsrary/Sugk//Fg eVersirstiaonmons/A/es.wExchaframeorworngeWekbServkices/s
    Mar 17 12:03:15 MBP kernel[0] <Notice>: TTMMCCFCCSF S 11  MMSSGG  HoHookokWaWaiitt  ttmmcccfcfshshoook owk aiwait tvs apvis tapii metoimuet out 2103319813781:7571::10::0:282:8://SSyysstteemm//LLiibbrraarryy//FPrarmewivoatre ksF/Nroamteifwiorcakst/iSounCgegentsteior.nfrs.amfreawmeorwok/rVekrs/ioVnes/rAsi /oNontsi/fA/iSucggaetstiioonnsC
    Mar 17 12:03:18 MBP kernel[0] <Notice>: TMCCTFMSCC FS 29728  MSMSGG  HHooookWkaiWtai tt mtccmfcshcofosk hwoaiotk  vwsaapiit t ivmesoaupit  timeo2u26t 35383:209911:3607::281::0:/2U8:ser/s/Apmploniiccaati/oLnisb/raMrye/Pssrageefser .enacpeps/C/oncteontms.a/ppRlee.isCouarcles./Epnligstl
    Mar 17 12:03:21 MBP kernel[0] <Notice>: TMCCFS 1 MSG HookWait tTMmCccCfsFSh ook 1w aiMSGt v sHoapoki Wtiaimetou tt mccfsho1ok9 w3ai8t1 7v57s:api1 t:imeo0u:t 28:210/33S81y7:st1e:m/0Li:bra2ry8/:Priva/SteyFsrteamme/Lwiborrakrsy/F/rSuamegwo gresksti/oNontsi.ffraicmeawtioornk/CVenertesiorn.sfr/Aa/Smugewgorek/sVetrsioions n
    Mar 17 12:08:47 MBP kernel[0] <Notice>: TTMMCCCCFSFS  333148  MSMGS GH oHoookkWaWita titm cctfmcscfhosohkoo wkai wt aivst avpisa tpii tmiemeooutu t 21190156282659:061::10::08::8:/Sys/Utseme/rsLi/bmraornyi/Pcrai/vaLtiebFrramaerw y/oAprplksi/IcaCAtNoiotin fiSucpapotrti/onCsal.lfrHiamstewooryrDkB//VeCrasilonlHsis/At/orIy.sCAtNorotedia tfaic-sathimo
    Mar 18 12:57:36 MBP kernel[0] <Notice>: disk1: I/O error.
    --- last message repeated 5 times ---
    Mar 19 13:13:36 MBP kernel[0] <Notice>: nspace-handler-unblock: did not find token 5413
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    Problem description:
    MBP is sluggish, slow, and hangs up constantly!!!!!!!
    EtreCheck version: 2.1.8 (121)
    Report generated March 20, 2015 at 9:17:36 AM CDT
    Download EtreCheck from http://etresoft.com/etrecheck
    Click the [Click for support] links for help with non-Apple products.
    Click the [Click for details] links for more information about that line.
    Hardware Information: ℹ️
        MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
        MacBook Pro - model: MacBookPro6,2
        1 2.8 GHz Intel Core i7 CPU: 2-core
        8 GB RAM Upgradeable
            BANK 0/DIMM0
                4 GB DDR3 1067 MHz ok
            BANK 1/DIMM0
                4 GB DDR3 1067 MHz ok
        Bluetooth: Old - Handoff/Airdrop2 not supported
        Wireless:  en1: 802.11 a/b/g/n
        Battery Health: Normal - Cycle count 262
    Video Information: ℹ️
        Intel HD Graphics - VRAM: 288 MB
            Color LCD 1680 x 1050
        NVIDIA GeForce GT 330M - VRAM: 512 MB
    System Software: ℹ️
        OS X 10.10.2 (14C1510) - Time since boot: 0:18:0
    Disk Information: ℹ️
        Hitachi HTS545050B9SA02 disk0 : (500.11 GB)
            EFI (disk0s1) <not mounted> : 210 MB
            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
            Macintosh HD (disk1) / : 498.88 GB (342.91 GB free)
                Core Storage: disk0s2 499.25 GB Online
        MATSHITADVD-R   UJ-898 
    USB Information: ℹ️
        Apple Internal Memory Card Reader
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Inc. Apple Internal Keyboard / Trackpad
        Logitech USB Optical Mouse
        Apple Inc. Built-in iSight
        Apple Computer, Inc. IR Receiver
    Configuration files: ℹ️
        /etc/hosts - Count: 3
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /Applications/LaCie Desktop Manager.app
        [not loaded]    com.LaCie.ScsiType00 (1.2.13 - SDK 10.5) [Click for support]
        [not loaded]    com.jmicron.driver.jmPeripheralDevice (2.0.4) [Click for support]
        [not loaded]    com.lacie.driver.LaCie_RemoteComms (1.0.1 - SDK 10.5) [Click for support]
        [not loaded]    com.oxsemi.driver.OxsemiDeviceType00 (1.28.13 - SDK 10.5) [Click for support]
            /System/Library/Extensions
        [loaded]    com.globaldelight.driver.VoilaDevice (1.1 - SDK 10.1) [Click for support]
    Launch Agents: ℹ️
        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.intego.backupassistant.agent.plist [Click for support]
        [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
        [loaded]    com.trendmicro.itis.dca.plist [Click for support]
        [running]    com.trendmicro.itis.uimgmt.agent.plist [Click for support]
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        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.adobe.SwitchBoard.plist [Click for support]
        [loaded]    com.adobe.versioncueCS3.plist [Click for support]
        [running]    com.intego.BackupAssistant.daemon.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [running]    com.trendmicro.icore.av.plist [Click for support]
        [running]    com.trendmicro.icore.main.plist [Click for support]
        [running]    com.trendmicro.icore.wp.plist [Click for support]
        [running]    com.trendmicro.itis.plugin.plist [Click for support]
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        [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
        [loaded]    com.facebook.videochat.[redacted].plist [Click for support]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [loaded]    com.trendmicro.itis.uninstaller.plist [Click for support]
    User Login Items: ℹ️
        Microsoft AU Daemon    Application  (/Applications/Microsoft AutoUpdate.app/Contents/MacOS/Microsoft AU Daemon.app)
        iTunesHelper    UNKNOWN  (missing value)
        AdobeResourceSynchronizer    Application  (/Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Support/AdobeResourceSynchronizer.app)
        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
        Launch Nikon Message Center 2    Application  (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
    Internet Plug-ins: ℹ️
        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Click for support]
        Unity Web Player: Version: UnityPlayer version 3.4.0f5 - SDK 10.5 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
        NP_2020Player_WEB: Version: 5.0.91.0 - SDK 10.6 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 31 Check version
    User internet Plug-ins: ℹ️
        WebEx64: Version: 1.0 - SDK 10.6 [Click for support]
    Safari Extensions: ℹ️
        Trend Micro Toolbar
    3rd Party Preference Panes: ℹ️
        Adobe Version Cue CS3  [Click for support]
        Flash Player  [Click for support]
        FUSE for OS X (OSXFUSE)  [Click for support]
        Java  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 498.88 GB Disk used: 155.97 GB
        Destinations:
            LaCie [Local]
            Total size: 999.86 GB
            Total number of backups: 9
            Oldest backup: 2015-02-08 20:46:29 +0000
            Last backup: 2015-03-19 00:48:06 +0000
            Size of backup disk: Adequate
                Backup size 999.86 GB > (Disk used 155.97 GB X 3)
    Top Processes by CPU: ℹ️
             4%    WindowServer
             2%    Activity Monitor
             1%    sysmond
             0%    AppleSpell
             0%    fontd
    Top Processes by Memory: ℹ️
        137 MB    mds_stores
        103 MB    Finder
        86 MB    iCoreService_av
        86 MB    Messages
        77 MB    WindowServer
    Virtual Memory Information: ℹ️
        5.15 GB    Free RAM
        1.60 GB    Active RAM
        794 MB    Inactive RAM
        1.04 GB    Wired RAM
        1.46 GB    Page-ins
        0 B    Page-outs
    Diagnostics Information: ℹ️
        Mar 20, 2015, 08:49:07 AM    Self test - passed
        Mar 19, 2015, 07:48:11 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-03-19-194811_[ redacted].cpu_resource.diag [Click for details]
        Mar 19, 2015, 03:35:35 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-19-153535_[redacted].cpu_res ource.diag [Click for details]
        Mar 19, 2015, 03:25:32 PM    /Library/Logs/DiagnosticReports/firefox_2015-03-19-152532_[redacted].hang
        Mar 19, 2015, 02:24:11 PM    /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-03-19-142411_[redacted].crash
        Mar 19, 2015, 02:05:29 PM    /Library/Logs/DiagnosticReports/Install Adobe Flash Player_2015-03-19-140529_[redacted].crash
        Mar 19, 2015, 01:57:08 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-19-135708_[redacted].cpu_res ource.diag [Click for details]
        Mar 18, 2015, 12:59:39 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-03-18-125939_[re dacted].crash
        Mar 18, 2015, 12:59:16 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-03-18-125916_[re dacted].crash
        Mar 18, 2015, 12:58:29 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-03-18-125829_[re dacted].crash
        Mar 18, 2015, 12:58:03 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/cfprefsd_2015-03-18-125803_[re dacted].crash
        Mar 17, 2015, 11:59:28 AM    /Library/Logs/DiagnosticReports/iCoreService_2015-03-17-115928_[redacted].crash
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    "Hacked" is not my terminology, and I don't believe it's intended to be derogatory. What you describe is a perfectly legitimate reason to alter Hosts.
    If your Mac still isn't working as expected after uninstalling Intego and Trend Micro, read on. The necessity to have a reliable backup cannot be overstated, since what you describe may be an indication of impending disk failure.
    Back up your Mac if you have not already done so. To learn how to to that read Mac Basics: Time Machine backs up your Mac - Apple Support
    If your Mac is momentarily unresponsive, consider the following.
    Launch the Console app - it is in your Utilities folder. You can find it by selecting Utilities from the Finder's Go menu.
    If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu. Select Show Toolbar if it is not already shown.
    Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's problem.
    To do that click the Clear Display button in the Toolbar. All previously displayed log entries will be disappear.
    Next: Perform whatever actions cause the Mac to exhibit the slow behavior. If the problem is caused by errors logged by the system, the Console window will show them being recorded in system.log.
    One or more of them, along with their time stamps, may reveal the reason for the problem you describe.
    Copy and paste those log entries in a reply. If hundreds of the same repetitive messages appear, please edit them before posting. There should be no need for more than a few log entries.
    Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered.

  • Mid 2010 15" i5 Battery Calibration Questions

    Hi, I have a mid 2010 15" MacBook Pro 2.4GHz i5.
    Question 1: I didn't calibrate my battery when I first got my MacBook Pro (it didn't say in the manual that I had to). I've had it for about a month and am doing a calibration today, is that okay? I hope I haven't damaged my battery? The calibration is only to help the battery meter provide an accurate reading of how much life it has remaining, right?
    Question 2: After reading Apple's calibration guide, I decided to set the MacBook Pro to never go to sleep (in Energy Saver System Preference) and leave it on overnight so it would run out of power and go to sleep, then I'd leave it in that state for at least 5 hours before charging it. When I woke up, the light on the front wasn't illuminated. It usually pulsates when in Sleep. Expectedly, it wouldn't wake when pressing buttons on the keyboard. So, what's happened? Is this Safe Sleep? I didn't see any "Your Mac is on reserve battery and will shut down" dialogues or anything similar, as I was asleep! I've left it in this state while I'm at work and will charge it this afternoon. Was my described method okay for calibration or should I have done something different?
    Question 3: Does it matter how quickly you drain your battery when doing a calibration? i.e is it okay to drain it quickly (by running HD video, Photo Booth with effects etc) or slowly (by leaving it idle or running light apps)?
    Thanks.
    Message was edited by: Fresh J

    Fresh J:
    A1. You're fine calibrating the battery now. You might have gotten more accurate readings during the first month if you'd done it sooner, but no harm has been done.
    A2. Your machine has NOT shut down; it has done exactly what it was supposed to do. When the power became critically low, it first wrote the contents of RAM to the hard drive, then went to sleep. When the battery was completely drained some time later, the MBP went into hibernation and the slepp light stopped pulsing and turned off. In that state the machine was using no power at all, but the contents of your RAM were still saved. Once the AC adapter was connected, a press of the power button would cause those contents to be reloaded, and the machine would pick up again exactly where you left off. It is not necessary to wait for the battery to be fully charged before using the machine on AC power, but do leave the AC adapter connected for at least two hours after the battery is fully charged. Nothing that you say you've done was wrong, and nothing that you say has happened was wrong.
    A3. No, it does not matter.

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