My MBP was runnning unbelievable slow, I need to re-install fresh Lion, but when I upgraded to Lion, I did not got the disc or thumb drive. What should I do?
My MBP was runnning unbelievable slow, I need to re-install fresh Lion, but when I upgraded to Lion, I did not got the disc or thumb drive. What should I do?R
Instead, you could restart holding the Command and R keys, which will start up on the Recovery partition Lion creates, and then restore the operting system on the main partition.
Before doing anything like erasing the startup drivek maie sure you have an external drive with a backup copy incase things go badly.
Similar Messages
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i got the new iPod for christmas and to buy an app it says i need to answer the security questions however i do not remember the answers....what should i do?
You need to use your "emergency email" that you used to set up your iPod to change the security questions and answers.
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I am trying to set up icloud on my macbook, I was using the step by step guide on the site but when I try go into system perfences in there is no icloud icon under internet and wireless. How do I get it?
This is presumably because you are running an earlier system than Lion. (Please always post your system when you have a question.)
The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is non non-functional - you cannot now open or access a MobileMe account.
To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
The requirements for Lion are:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
The requirements for Mountain Lion and Mavericks are:
OS X v10.6.8 or later
2GB of memory
8GB of available space
and the supported models are:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
Xserve (Early 2009)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
It is available from the Mac App Store (in Applications).
You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table
If you are running Leopard on an Intel Mac you will have to upgrade to Snow Leopard to access the Mac App Store - it's available in the online Apple Store. However if you have a PPC Mac you cannot run Snow Leopard and cannot proceed further. -
I use Norton 360 for security and virus protection. Part of the service is Identity Safe where it stores my logins and once I login into that, it automatically populates logins and passwords. When I upgraded to the latest version of Mozilla Firefox, the dialog box for it doesn't pop up for me to log in. How do I go about getting it to do this? I tried that Last Pass and did not like it at all. In fact, I have removed it.
Thank you!I have heard that Norton released an update patch for Firefox 5.0 on Tuesday 06-21 when Firefox 5.0 was released. ''(versus taking their normal six to eight weeks)'' Some Norton users have reported that the toolbar may not work if the Norton patch was installed before Firefox 5.0, instead if after Firefox 5.0 was already installed.
http://community.norton.com/t5/Norton-Internet-Security-Norton/Update-Available-Firefox-5-0-Compatibility-Release-for-Norton/td-p/478160
http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-for-Firefox-5/td-p/475704/page/16 -
Does anyone know how I can get all my pictures back on my I Phone whaich has been backed up by I Cloud? My I Phone 5 has been replaced because of a broken on off button. Only some of my pictures have come through. I'm not sure if it takes more time or not.
Any info will be greatly appreciated.
ThanksMany users have lost photos while preforming a restore from backup or upgrading the iOS. Recall, only photos in the camera roll are backed up to iCloud. There is a way to turn backups for camera roll on/off, perhaps these users had camera roll turned off.
See:
Settings>icloud>Storage & Backups>Manage Storage, tap the device's name and on the next screen, be sure Camera Roll is turned on.
IMPORTANT...
Photos should be regularly synced to a computer (like you store photos from a digital camera) using either USB via iTunes (on a mac use iPhoto or Aperture to move them to an album) or using photo stream. If using Photo stream, but sure to move the received photos to a permanent album. If you have been doing that, then you can sync those photos back to your device.
If you haven't been saving photos except relying on iCloud to store them in a backup, then that is risky, as many users have discovered. I'm afraid I have no advice in this case - there is no "cure". -
I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone. I am trying to download apps but it say I need to update to 4.3 but it won't let me update. I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated. Am I just SOL??
The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
Identifying iPod models
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Apple Club - filter apps by iOS version. -
my iphone screen is broken and i need to access it through itunes but my phone is locked. it cannot be unlocked on the screen but is there any way i can do it on itunes so i can access it?
Depends, if you've synced with this iTunes, while that passcode was enabled, you won't be prompted to enter the passcode when connecting your phone. If you have not synced, while that passcode was enabled, you will. So, if you fall in the later, there is no way to do what you want.
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I cannot shut dow my MacBook Pro using the apple icon (as it was suppose to be), actually I have to press and hold the on/off buttom. I have taken twice for Mac dealer and they did not solve the problem. What must I do? I would to remark that I have installed 2 antivirus and uninstalled one of them. Since then I have facing this troublesome issue. Thanks
Uninstall the other AV software. They are not needed. All they do is cause trouble like you are having now.
If you have been forcing the Mac to shut down with the power switch you may nave corrupted your disk. You should repair it with disk Utilty to remove any corruption the shutdwons may have cased.
Allan -
I have 3 songs waiting to download for 3 days. I am unable to swipe to delete and I have rebulit my itunes libary which did not remove the songs from my phone. What do I need to do to get rid of these songs?
Hi RadarCat16,
Welcome to the Apple Support Communities!
I know it can be frustrating when you are waiting for content to download to your iPhone from the iTunes Store. There are a few steps I would recommend in this situation. Please read over and follow the steps in the attached article.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
Have a great day,
Joe -
Due to NAS issues, when I started a new time machine backup it did not have the old backups available. My question is do I need to delete them or will time machine automatically reclaim the space? There is only one sparse bundle but when I enter time machine I don't see my historic backups. I use a synology DS212 for my time machine. Started a new backup which is 218gb but it says 618 gb is occupied therefore it looks like 2 or 3 backups are still on the disk. Before my NAS issues the last backup was in 2014. As you can see there is a second sparse bundle from 2012. Not sure what that is.
This is an old message now, but what happened to me similarly was:
I had a major computer crash and through complicated pathways ended up reinstalling (Mavericks) as a new user (long story).
At least I had good Time Machine backups on an NAS drive (Synology DS212j), or so I thought - when I started Time Machine up again, the old backup file was gone, replaced by a new one using my "new computer" name. The old file was gone both by directly mounting the NAS drive and by clicking "Enter Time Machine".
It's like I had {OldShareName}.sparsebundle and then it was replaced by {NewShareName}.sparsebundle, all of the old info vanished.
(I have spent a week finding old files elsewhere and have completed a satisfactory self-restore. It pays to "archive" [my own variation of] as well as "back-up".)
My belief is that if this were a wired-netword-drive, e.g. plugged right into my iMac with a USB cable, then the old file would have remained.
But this is an NAS drive, connected directly to my Airport wireless router, and I don't know the significance of the fact that it stores its Time Machine backups as "sparsebundle" files rather than simply as plain(er) files.
As usual when things get complicated with computers (not just Apple computers) there was never a warning message. Something like "YOU'RE ABOUT TO DELETE A TIME MACHINE BACK-UP FILE!!!" would have made my life a lot simpler.
BTW, I did try a "restore from Time Machine" option the first thing I had my "new computer" (old hardware, 2009 iMac) up and running, using Migration Assistant, and it ran for many hours and then failed in the wee hours - what that has to do with anything I'm not sure.
I'm not sure that I have a question about this other than "why do these things happen to me?", but it's a warning. Apart from that I've been very happy with the stability and reliability (but not the cost or set-up complexity) of NAS vs. directly-cabled external drives.
Charles -
I downloaded Mail Update for Mac OS X 10.5.6 and was told it could not be installed because it was from an unidentified developer. Tried installing download from MailUpdate & advised the disk did not meet the requirements for update. Expect it's due to being at 10.9.1. Mail is still teetering between dysfunctional and non-functional. Advice?
I'm not sure what "Mail Update for Mac OS X 10.5.6" is. Mac OS X 10.5.6 is Leopard, a system that is quite old at this point. There have not been any Mail updates for Leopard in quite some time. If you are trying to install some old Mail update for Mac OS X 10.5.6 in Mavericks, that won't work.
If you are trying to install the Mavericks Mail update manually, that's not necessary if you have updated through the App Store. If the App Store shows no updates, you don't need this. (The error message doesn't make sense, and may indicate some other problem with your system, assuming that you were downloading this update from Apple's site.)
I'd advise you to start a new topic in the Mavericks forum and describe the problems you are having with Mail. Be sure to include specifics, but try to avoid speculating on causes, as responses that may be related to an inaccurate assumption on your part can cloud the issue. -
my wife just got the new macbook air. What cable do I need to copy music and photos from my 2007 macbook to the new macbook air?
Try doing it without a cable!
Use AirDrop, described here:
http://support.apple.com/kb/HT4783
UPDATE - Oh, sorry, I see the article points out the MacBook is too old for AirDrop.
Message was edited by: sberman -
My iphone5 was stolen (second time) How can I recover my photos and videos on icloud? Last time they did not all come back. Specifically I need photos I took 1 day before it was stolen.
If they are in photo stream and your computer meets the minimum system requirements (OS X 10.7.2 or higher and iPhoto '11 9.4 or later or Aperture 3.4 or later; or Vista SP2 or later if you have a PC), set up iCloud on your computer and enable photo stream, as explained here: http://www.apple.com/icloud/setup/. You'll get any photo stream photos from the last 30 days.
Camera roll photos are stored in your iCloud backup, and can only be recovered by restoring the entire backup to another iPhone or iPod Touch that is running the same or higher version of iOS as the phone you backed up. -
Can you please put the 40,000 chips i bought for $4.99 on my account for the game called BIG FISH CASINO. I was charged but did not received the chips that i purchased :-(
You need to contact iTuens store support of teh game developers:
http://www.apple.com/support/itunes/contact/ -
I was downloading an album off of iTunes and it did not download one of the songs for some reason what should I do?
Does the Store > Check For Available Downloads menu option find it ? If not, then depending upon what country that you are in (music can't be re-downloaded in all countries), does it show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes for downloading (if there is an complete download of the track listed in the Music part of your library then you will need to delete it from there before it will get the cloud symbol in Purchased for redownloading) ?
If you can't download it via either of the above then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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