My MBP won't wake up or reboot

My mid-2012 MBP screen went black suddenly (on full charge) and the sleep front light is on. Nothing seems to work to make it wake up. I've tried to hard reboot it a number of times , the light goes off the HDD spins down, and when power it up again it does not reboot, no startup chime, screen stays black, HDD spins up and the front light is on but nothing more. I fully discharged the battery attaching some hard drives and then tried to reboot on mains, same result.
Any ideas or is it a hardware problem?
Thanks in advance

I was having this same issue with a brand new 2012 MacBook Air after updating to Mountain Lion and using an AirPort Extreme. Most times waking from sleep would result in a lockup as the system would continously try to find my network (the WiFi menu would just keep cycling). After going to 10.8.1 it still continued so I started looking at other possibilities. I noticed that the security setting on my AirPort Extreme (current generation) was set to WPA/WPA2. I changed it to WPA2 and the problem so far (2 days in a row) has gone away.

Similar Messages

MBP won't wake up from sleep

My Macbook Pro won't wake from sleep. Does not matter how it goes to sleep. Screen stays black after going to sleep. I have to resort to depressing the power button for a long minute to get it to shut down then push power again to reboot.
Started when Mobile me came in, but don't think that is the cause.

Try resetting the SMC. Here's the instructions
http://support.apple.com/kb/HT1806

MBP won't wake up

My MBP goes to sleep after setting for a few minutes and it won't wake up after that. Although, if I manually put the computer into sleep it will wake up. Of course I'm waking it back up only a couple of minutes afterwards. Basically I end up shutting it down and turning it back on to get going again. Any ideas? Thanks in advance to any and all suggestions.

Here's something you can try. No guarantee:
In particular, some users are finding success with a workaround we've suggested for various wake-from-seep and related issues -- deletion of the following files:
Home/Library/Preferences/com.apple.systemuiserver.plist
/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
This workaround may need to be repeated from time to time as these files can become corrupt with some frequency.
Also, check the console log using the Console application in the Utilities folder. Look for entries right around the time when you are trying to wake up the computer. See if there are any entries that may provide a clue to the problem.

MBP won't wake, is REALLY HOT, fans going full blast

This morning I made sure when I closed the lid on my MacBook Pro, that it went to sleep (pulsing sleep light). I found that this doesn't always happen right away, unlike the old Powerbooks. I then put it into my laptop bag, confident that it was fully hibernating.
When I arrived at work and pulled the MBP out of the bag, the sleep light was solid white, the laptop was really hot on all sides, and the fans were running hard. I opened the lid and there was no display, although I knew it wasn't sleeping because I could hit "caps lock" and it would toggle on/off. Apparently it had awaked while in my bag for some reason. The only way I could regain control was to hold down the power button and start from a "cold" boot. When I logged back in I could not find anything odd in /var/log/system.log during the time before the reboot.
My Energy Saver settings for "battery" mode are set to "Better Battery Life" so theoretically nothing should be able to externally wake the MBP. Bluetooth is Off. I have no idea then what caused it to wake up and flip out. This is the second time this has happened and I've been wary of its sleep behavior. Is there an updated SMC firmware for the 17" model yet?
This is really worrying because I could have left it in my bag for a lot longer and who knows, maybe it would have caught fire!

It happened again. I did a hard shutdown to keep it from really geting hot. After the boot, I checked the system.log. At the time which I suspect the interrupted sleep occured I saw this, which seemed to repeat a few times:
May 24 15:51:49 DragonStalker kernel[0]: System SafeSleep
May 24 15:51:49 DragonStalker kernel[0]: hibernatepage_listsetall start
May 24 15:51:49 DragonStalker kernel[0]: hibernatepage_listsetall time: 157 ms
May 24 15:51:49 DragonStalker kernel[0]: pages 317726, wire 41405, act 17645, inact 56798, zf 23232, could discard act 40087 inact 138559
May 24 15:51:49 DragonStalker kernel[0]: hibernatepage_listsetall found pageCount 317726
May 24 15:51:49 DragonStalker kernel[0]: IOHibernatePollerOpen, mlget_interruptsenabled 0
May 24 15:51:49 DragonStalker kernel[0]: IOHibernatePollerOpen(0)
May 24 15:51:49 DragonStalker kernel[0]: writing 317506 pages
May 24 15:51:49 DragonStalker kernel[0]: image1Size 62995968
May 24 15:51:49 DragonStalker kernel[0]: all time: 7180 ms, comp time: 1223 ms, deco time: 0 ms,
May 24 15:51:49 DragonStalker kernel[0]: image 251436544, uncompressed 568770560 (138860), compressed 250429744 (44%), sum1 b7819032, sum2 3170f161
May 24 15:51:49 DragonStalker kernel[0]: hibernatewriteimage done(0)
May 24 15:51:49 DragonStalker kernel[0]: sleep
May 24 15:51:49 DragonStalker kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
May 24 15:51:49 DragonStalker kernel[0]: Started CPU 01
May 24 15:51:49 DragonStalker kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
May 24 15:51:49 DragonStalker kernel[0]: System Wake
May 24 15:51:52 DragonStalker kernel[0]: hibernate image path: /var/vm/sleepimage
May 24 15:51:52 DragonStalker kernel[0]: sizeof(IOHibernateImageHeader) == 512
May 24 15:51:52 DragonStalker kernel[0]: Opened file /var/vm/sleepimage, size 2147483648, partition base 0xc805000, maxio 400000
May 24 15:51:52 DragonStalker kernel[0]: hibernate image major 14, minor 2, blocksize 512, pollers 3
May 24 15:51:52 DragonStalker kernel[0]: hibernateallocpages flags 00000000, gobbling 0 pages
May 24 15:52:53 DragonStalker kernel[0]: System SafeSleep
May 24 15:52:53 DragonStalker kernel[0]: hibernatepage_listsetall start
May 24 15:52:53 DragonStalker kernel[0]: hibernatepage_listsetall time: 213 ms
May 24 15:52:53 DragonStalker kernel[0]: pages 318013, wire 41442, act 17793, inact 56833, zf 23297, could discard act 40087 inact 138561
May 24 15:52:53 DragonStalker kernel[0]: hibernatepage_listsetall found pageCount 318013
May 24 15:52:53 DragonStalker kernel[0]: IOHibernatePollerOpen, mlget_interruptsenabled 0
May 24 15:52:53 DragonStalker kernel[0]: IOHibernatePollerOpen(0)
May 24 15:52:53 DragonStalker kernel[0]: writing 317779 pages
May 24 15:52:53 DragonStalker kernel[0]: image1Size 63012864
May 24 15:52:53 DragonStalker kernel[0]: all time: 6870 ms, comp time: 1770 ms, deco time: 0 ms,
May 24 15:52:53 DragonStalker kernel[0]: image 251865600, uncompressed 569880576 (139131), compressed 250799380 (44%), sum1 d4c3f6a7, sum2 7a9619a0
May 24 15:52:53 DragonStalker kernel[0]: hibernatewriteimage done(0)
May 24 15:52:53 DragonStalker kernel[0]: sleep
May 24 15:52:53 DragonStalker kernel[0]: Enabling XMM register save/restore and SSE/SSE2 opcodes
May 24 15:52:53 DragonStalker kernel[0]: Started CPU 01
May 24 15:52:53 DragonStalker kernel[0]: IOBluetoothHCIController::restartShutdownWL this is a wake from sleep
May 24 15:52:53 DragonStalker kernel[0]: System Wake
There is some indication that Bluetooth is involved (I could be wrong) but I know my Bluetooth is Off (icon is dimmed) and it is set to NOT wake the computer.

MBP Won't wake from sleep but shouldn't BE asleep

Hi,
I have a couple MBP's giving me trouble. They both are 2011 8,2 MBPs, running 10.9 and have Crucial SSDs installed. Other similar machines and configurations are fine afaik.
They are set to not sleep when power is connected. The hard drives are set to not sleep. Displays are set to go dark after about 15 minutes. Screen savers are set to never turn on.
Sometimes, about once every week or two, when the user goes back to his computer after the display has gone dark, nothing seems to wake it up. The keyboard and mouse and mousepad do nothing. Pressing the power button does nothing; holding it in for a few seconds and force-rebooting finally snaps it back to life. I assume it's powered on and in some sort of deep sleep from which it cannot awaken since the power button does not work unless we hold it in. While in this state remote desktop shows the machines as being "offline," not "sleeping."
I've seen threads about MBPs not waking but since these are set to not sleep in the first place, I'm perplexed.
I've reset the SMC and the PRAM (btw, does pram even do anything anymore? if not, why is it still there?)
Thanks,
Jeff

Does this problem still exist in the newer versions of the OWC firmware?
While my SSD is not an OWC, I've been having this issue with my OCZ Vertex 2, also based on the Sandforce chip.
OCZ's most recent firmware (1.32) has fixed the issues related to hibernation (i.e. "safe-sleep") but the drive still has issues waking from timed inactivity sleep.
I wrote about it on their support forums in this thread:
http://www.ocztechnologyforum.com/forum/showthread.php?86538-Hibernation-works-b ut-wake-from-auto-timer-sleep-problem-still-present-in-1.32
One of their support staff (who has been very helpful in ironing out the hibernation problems) replied with:
"I can tell you this new FW build has been fully validated by Apple at their labs, it may be possible your machine while fine with hdd may have an issue with newer ssd...or the line of macbooks with this issue are looking now for an efi update.
I will pass this back to SF but I suggest you also contact Apple and ask if a new EFI update is coming."
While my machine doesn't often sleep due to inactivity, it does happen. I am not a fan of the suggestion to set inactivity sleep to never. While this is a way around the problem, I don't consider it a solution—I would like the security of knowing that if I ever walked away from my machine on battery power for a few hours, I would be able to return to something that hasn't completely drained itself of battery.

Sometimes My MBP Won't Wake Up

Usually every night I close my MBP to put it to sleep and sometimes when I open it back up to wake it up, it won't do anything. I press keys push the power button and everything and it wont turn back on. It seems to be doing something because I can hear the fans and it is warm
It's plugged in so I know it's not becasuse the battery is low or anything.
Any help would be appreciated.
Thanks

Something like this has happened to me.
The MBP seems to take anything up to a couple of minutes to wake up. It's lazier in the mornings than I am! Under 10.4 it was fine once it had woken up.
Under 10.5 I'm getting weird mouse behaviour once it wakes up. The mouse either updates only a few times per second, making control difficult, or jumps around all over the place making control impossible. Logging out/in doesn't help, only restarting fixes this.
I'm starting to suspect my Intellimouse driver (Microsoft) as a likely culprit, and next time this happens I'll try making my way to the system prefs to disable the Microsoft mouse from there.
I'll also test the power-button tip. Thanks for that!
My wife has none of these issues on her 1st-gen CoreDuo 17" MBP. I think it's a deal we made somewhere - she gets all the smoothness in computing and I get all the weirdness.

MBP won't wake from sleep with lid down

This has been happening ever since the installation of 10.8.2. i can put my MBP to sleep and leave the lid open, and it will wake without issue. but, if i put it to sleep and then close the lid, the next morning, it will not wake.
when i open the lid, the white "sleep" light goes away, but the display is still black. my only recourse is to force shut down and restart.
has anyone else experienced this?

Does this problem still exist in the newer versions of the OWC firmware?
While my SSD is not an OWC, I've been having this issue with my OCZ Vertex 2, also based on the Sandforce chip.
OCZ's most recent firmware (1.32) has fixed the issues related to hibernation (i.e. "safe-sleep") but the drive still has issues waking from timed inactivity sleep.
I wrote about it on their support forums in this thread:
http://www.ocztechnologyforum.com/forum/showthread.php?86538-Hibernation-works-b ut-wake-from-auto-timer-sleep-problem-still-present-in-1.32
One of their support staff (who has been very helpful in ironing out the hibernation problems) replied with:
"I can tell you this new FW build has been fully validated by Apple at their labs, it may be possible your machine while fine with hdd may have an issue with newer ssd...or the line of macbooks with this issue are looking now for an efi update.
I will pass this back to SF but I suggest you also contact Apple and ask if a new EFI update is coming."
While my machine doesn't often sleep due to inactivity, it does happen. I am not a fan of the suggestion to set inactivity sleep to never. While this is a way around the problem, I don't consider it a solution—I would like the security of knowing that if I ever walked away from my machine on battery power for a few hours, I would be able to return to something that hasn't completely drained itself of battery.

MBP won't wake for access?

Hi Guys.
I use iTeleport on my iPhone. This is an app that allows me to control my MacBook Pro, and displays the screen on my phone. The app has a server you can download on the computer so that you can use it anywhere in the world, as opposed to only when sharing a network. The same goes for another app called AirPlayit. This app streams videos, photos and music to my phone from my MBP, through a server running on the MBP.
Both of these apps work fine when connecting to the macbook from outside the Local Network, but only for a short period of time. Give it more than five minutes after the computer has gone to sleep, and it can no longer be accessed. I've got "wake for network access" enabled in System Preferences, I've even tried setting the "Computer Sleep" to never, but that didn't work either.
I'm sure this used to work, in fact I know it did, but unfortunately I don't know what changes have been made to the computer since that time, perhaps it was updating to Lion that has disabled this feature for me somehow?
Any help with this would be greatly appreciated, thanks everyone!
Sam

Here's something you can try. No guarantee:
In particular, some users are finding success with a workaround we've suggested for various wake-from-seep and related issues -- deletion of the following files:
Home/Library/Preferences/com.apple.systemuiserver.plist
/Library/Preferences/SystemConfiguration/com.apple.PowerManagement.plist
This workaround may need to be repeated from time to time as these files can become corrupt with some frequency.
Also, check the console log using the Console application in the Utilities folder. Look for entries right around the time when you are trying to wake up the computer. See if there are any entries that may provide a clue to the problem.

MBP won't wake up or power on

i put my MBP (intel santa-rosa late 2007/early 2008) to sleep by closing the lid.
i went back and opened the lid and got nothing apart from hearing the optical drive make its usual noise.
so i killed the power and tried to boot up normally... again nothing other than optical drive noise and the white light is on at the front of the MBP.
have tried resetting the SMC - still nothing
tried CMD-OPT-P-R during boot - still nothing.
tried swapping out RAM - still nothing.
i get no bong, no display at all.
only indication that MBP is actually getting power is the optical drive noise and the white light. battery also still charges whilst plugged into mains.
any advise please ?

Just to make sure, you have no peripherals connected?
I cannot think of anything else to try, except poking around at the internal hardware. I've heard of issues, somewhat similar to yours, on other Mac laptops, related to the sleep switch. However, since I have been following all posts in the MBP Usage folder, I have not heard of sleep switch issues, nor have I been inside my/any MBP to examine the workings of the sleep switch. Given the timing of your issue (after closing display in sleep), and if you are intent on trying anything/everything prior to a trip to the repair shop, that is one thing you might look into.
Given the apparent variety of issues with solder joints cracking (due to heat, NVIDIA chip, whatever) another thing you could try is gently poking around solder joints on the LB with a non-conductive spudger (plastic or wood).
Another thing you could try is checking all connections inside the MBP.
Note: I do not recommend any of these procedures, unless you really must try everything possible and are comfortable with them. As I'm sure you're already aware, troubleshooting like this could lead to even more issues due to damaging something.
Personally, as has already been twice suggested, I would consider waiting for a trip to the repair shop.

MBP won't wake from sleep

Hey everyone, at first I thought the problem I was experiencing was something I was doing wrong or a setting I had changed accidentally. I don't think this is the case. It is actually getting really annoying having to restart my computer from a hard boot just to be able to use it. Does anyone have any idea on how to fix this? Is there anyone out there having the same issue? Is it Leopard? I have Tiger and never had this problem before.

One would think that the mouse wouldn't matter. Have you tried waking from sleep after using only the trackpad? You may want to consider resetting your PMU: http://support.apple.com/kb/HT1431?viewlocale=en_US.

Macbook Pro with Leopard Won't Wake from Sleep

I'm intermittently, but with increased frequency finding my MBP won't wake from sleep. A copy of my log is below. I've snipped out where the log repeats. A common message is the "unknown SIGSEGV code 0". Any ideas what the issue is? How can I go about diagnosing?
9/1/10 2:40:11 PM [0x0-0x1a01a].com.adobe.flash-10.0[269] got type name: Object
9/1/10 2:40:11 PM [0x0-0x1a01a].com.adobe.flash-10.0[269] got type name: Object
9/1/10 2:40:11 PM [0x0-0x1a01a].com.adobe.flash-10.0[269] got type name: Object
9/1/10 2:40:11 PM [0x0-0x1a01a].com.adobe.flash-10.0[269] function findRecords(table:Object,findField:Object,findValue:Object,)
9/1/10 2:40:12 PM [0x0-0x1a01a].com.adobe.flash-10.0[269] CFlashPlayerMDIFrame::LoadFrame
9/1/10 2:40:24 PM kernel unknown SIGSEGV code 0
<SNIP>
9/1/10 3:14:24 PM kernel unknown SIGSEGV code 0
9/1/10 3:14:34 PM Safari[165] * _NSAutoreleaseNoPool(): Object 0x1acad280 of class NSCFString autoreleased with no pool in place - just leaking
Stack: (0x96632f4f 0x9653f432 0x9654d038 0x2d112ea2 0x2d02a511 0x2d04383d 0x2d04386b 0x968a3155 0x968a3012)
<SNIP>
9/1/10 3:14:34 PM Safari[165] * _NSAutoreleaseNoPool(): Object 0x1919b1f0 of class NSCFString autoreleased with no pool in place - just leaking
Stack: (0x96632f4f 0x9653f432 0x966c30c2 0x2d001a20 0x2d027e67 0x2d02a525 0x2d04383d 0x2d04386b 0x968a3155 0x968a3012)
9/1/10 3:14:44 PM kernel unknown SIGSEGV code 0
<SNIP>
9/2/10 5:06:22 AM kernel npvhash=4095
9/2/10 5:06:17 AM com.apple.launchctl.System[2] kern.ipc.maxsockbuf: 8388608 -> 512000

Hi David,
- Have you tried any troubleshooting steps?
You may try the following steps:
1. Reset SMC as per the following article http://support.apple.com/kb/HT3964?viewlocale=en_US. If this does not resolve the issue then go to step 2.
2. Navigate to Macintosh HD/Library/Preferences/System Configuration and remove a file called powermanagement.plist (drag it to trash, might prompt for a password). Restart the mac thereafter. If this does not resolve the issue, boot to safe mode as per http://support.apple.com/kb/ht1455 and check the issue there. If it works there, you will have to remove the following files to check Macintosh HD/Library/StartupItems, HD/Library/Caches and then restart the mac.
Let me know if this works.

MBP won't reboot past the white screen with the grey apple. Why? How do I fix it?

MBP won't reboot past the white screen with the grey apple. Why? How can I fix it?

Which OS are you on.
try doing an SMC reset http://support.apple.com/kb/HT3964
How long do you wait until giving up??

Powerbook won't wake up from sleep, trouble rebooting, kernal panic

Hi,
My powerbook has recently been having some troubles. This started over the weekend and nothing major has changed recently. I added some new RAM months ago, but that was like in June maybe, and it was Samsung module which i think is what that line of powerbooks used originally. The computer had been exhibiting signs of sluggishness and slow operation which i was mostly attributing to a pretty full HD that was in need of some optimazation and maintenance (which i do semi-regularly with Tech Tool Pro).
So, when it goes to sleep, or when the lid gets closed, it won't wake back up. black screen and unresponsive to any keys, though i can still hear the fans and some HD spinning noises inside. So, this forces me to force shutdown by holding the power key until i hear the machine turn off. Then reboot. When re-booting i have been getting a combination of kernal panics and freezes on startup, just hanging with a blue screen and a spinning startup indicator.
I can boot with no problem from an external Firewire drive. So i've run a ful Tech Tool sweep of the machine, optimized the HD and all that. Then, all is well UNTIL it goes to sleep again and then i'm back in the same cycle.
Any thoughts or advice here?

Yeah. I guess i am going to take it in this week. in the meantime though, i wonder if anyone can translate this panic.log entry from another round of kernal panics that i just went through this morning. I had about 4 or 5 of them in a row after trying to reset my PRAM to try and fix an issue with my external isight.
Sun Nov 2 10:36:21 2008
Unresolved kernel trap(cpu 0): 0x300 - Data access DAR=0x0000000000000000 PC=0x00000000002D1248
Latest crash info for cpu 0:
Exception state (sv=0x38221A00)
PC=0x002D1248; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x002D2250; R1=0x21F7BC60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x002D2244 0x008F2E30 0x008F1FBC 0x008F4AA0 0x008F4A24 0x0003CA1C
0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBHub(2.5.6)@0x8ef000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
Proceeding back via exception chain:
Exception state (sv=0x38221A00)
previously dumped as "Latest" state. skipping...
Exception state (sv=0x37B4E280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC
panic(cpu 0 caller 0xFFFF0003): 0x300 - Data access
Latest stack backtrace for cpu 0:
Backtrace:
0x000954F8 0x00095A10 0x00026898 0x000A8204 0x000ABB80
Proceeding back via exception chain:
Exception state (sv=0x38221A00)
PC=0x002D1248; MSR=0x00009030; DAR=0x00000000; DSISR=0x40000000; LR=0x002D2250; R1=0x21F7BC60; XCP=0x0000000C (0x300 - Data access)
Backtrace:
0x002D2244 0x008F2E30 0x008F1FBC 0x008F4AA0 0x008F4A24 0x0003CA1C
0x000A9714
Kernel loadable modules in backtrace (with dependencies):
com.apple.driver.AppleUSBHub(2.5.6)@0x8ef000
dependency: com.apple.iokit.IOUSBFamily(2.8.1)@0x463000
Exception state (sv=0x37B4E280)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.11.0: Wed Oct 10 18:26:00 PDT 2007; root:xnu-792.24.17~1/RELEASE_PPC

My mac won't wake up from a sleep and I have to unplug it to reboot as the power button doesn't function as well. Any suggestions? Running Lion 10.7.4 and sending all reports in.

My mac won't wake up from a sleep and I have to unplug it to reboot as the power button doesn't function as well. Any suggestions? Running Lion 10.7.4 and sending all reports in to Apple.

First things first:
Update your profile (equipent, OSX, etc)
In Lion MS office2004 is not compatible, are you stIll using it?
Do the SMC RESET and do the PRAM reset.

Mighty Mouse won't wake up on new MBP

Just got my new MBP 2.4 ghz last week. I have a Mighty Mouse (not the wireless) plugged into an external Apple keyboard which is plugged into a non-powered USB hub. The hub is plugged into the MBP. After a period of inactivity, the mouse won't wake up. The light comes on when I move it, but the cursor won't move. If I unplug the hub from the Mac and the plug it back in, the mouse works again. Small problem, but annoying. I'll bypassing the hub to see if that makes a difference but thought I'd check to see if anyone else has noticed this problem or what to do about it. My 2007 model of the MBP did not have this problem.

I have the same problem the computer wakes up if I press s button on the mouse, but the light doesn´t work and I have to unplug and plug the mouse.
Mighty Mouse no bluetooth

My MBP won't wake up or reboot

Similar Messages

Maybe you are looking for