My "me" email connection to the server says "Off line."

How do I change that?

that probably means that you have a password / security issue with your mail account. options-
first, chack the account from safari - or a computer, and make sure the id and password still work. If they do not, then the problem lies with the email provider. If they do -
go to settings, mail, and make sure the settings are right. Sometimes during an ios upgrade, they get mangled up.
if necessary, delete the account, and re enter it - paying particular attention to outgoing server name, port, and if asked, reenter your password.

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Cannot get email-connection to the server failed

Trying to reestablish email connection after the server was disconnected

judyfromamherst,
The article linked below details a number of troubleshooting steps that can help restore functionality to the affected email account on your iPad.
Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899
Sincerely,
Allen

I seem to have multiple problems related or unrelated. I cannot use Apple Mail for blueyonder and mostly for gmail as both show that the server is off line. My pop up blocker doesn't work and I am blitzed with pop up windows on nearly every command

Firstly I am unable to use Apple mail except for hotmail, for blueyonder, gmail or Sky as the server shows as (off line) and I have no idea how to get them on line even though I tell them to go there.
My pop up blocker doesn't work and I am blitzed with advertising windows virtually on ever command I make, one seems to be impossible to unsubscribe from.
When I am in an email with a web link the web link doesn't work and I get a window saying that I must have a pop up blocker, but if I switch it off it is no different, what does work is switching the "enable Java script off", then when I get to the web site I can't use it until I switch the java script back on.
I can't do a screen shot either full or partial, when I try it changes the web site that is on screen to another.
So what have I done that might have caused problems, downloading Yosemite seemed to be the start of the problems. Since then I have started to install Mackeeper, after checking with a family members who should know, that MacPaw is safe. I decided that I didn't want to pay the subscription, so went through the uninstall instructions but it comes up as a pop up with considerable regularity.
My stress levels have gone through the roof with pop ups happening so regularly and not being able to use Apple mail.o can anyone help please?
S

Mail troubleshooting - Yosemite
Troubleshooting sending and receiving email messages
Troubleshooting sending email messages
SMTP servers keep going offline

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hi, i am having trouble with my mac mail account, i cannot send or receive any emails because of the server connection problems. Message says it could not be connected to SMTP server. Thanks in advance for your help.

Hello Sue,
I have an iPad 3, iPad Mini and iPhone 5S and they are all sluggish on capitalisation using shift keys. I hope that Apple will solve the problem because it is driving me crazy.
I find using a Microsoft Surface and Windows 8 phone, which I also have, work as well as all the ios devices before the ios 7 upgrade.
It has something to do with the length of time that you need to hold the shift key down. The shift key needs to be held longer than the letter key for the capitalisation to work. For some reason, this is a major change in the way we have learnt to touch type on computers. I am having to relearn how to type!
Michael

I am having a problem accessing my Yahoo email account. It keeps saying, cannot get mail, the connection to the server failed. Then I put my email in settings and it works but this happens constantly. Anyone having this problem?

My Yahoo email asks me daily for my email password or says the connection to the server failed. Is anyone having this problem currently? I noticed old messages in chat mentioned the same problem. I get into my Yahoo email fine on my desktop computer for several weeks without re entering a password. But the IPad does not seem to be connecting daily with Yahoo without putting a password in again.

So, I didn't change anything and now it is working better. I still get the odd error though.
I have a feeling this has something to do with the SSL update Apple released and it was their server side.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying.

I keep getting an error pop-up when I try to access my email. The pop-up says Cannot Get Mail The connection to the server failed. I get this pop-up on both my iPhone 5 and my iPad. I can still access my email, but the pop-up is real annoying. Can someone please help me with this? -Stu

Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
I hope this helps.
-Jason

On my hotmail email, a sign comes up saying *cannot get mail* the connection to the server failed

i have a new itouch and have hotmail as my email account, today 21stn july 2012, when i went onto my mail account, a sign saying the following
cannot get mail the connection to the server failed, what do i do now as i am not receiving any emails and my junk box is missing ?

Hi kristafromne!
I have an article here that I believe will help you with this issue. This article is about troubleshooting email accounts on your iPhone and can be found here:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

How do i set up email on iphone. i keep on getting an error that says, "We couldn`t connect to the server. Check your information and make sure it`s correct." all my info is correct, can someone please assit. it is the app OWA

how do i set up email on iphone. i keep on getting an error that says, "We couldn`t connect to the server. Check your information and make sure it`s correct." all my info is correct, can someone please assit. it is the app OWA

Is this a company email account? If so you may need to talk their technical support, as there may be additional layers of security which are preventing a connection.

Can't open my Yahoo email. Message says "connection to the server failed". Any ideas to get there?

Can't open my Yahoo email. Message says "connection to the server failed". Any ideas to get there?

Hi saghd,
I have an article for you that will walk you through some troubleshooting steps regarding this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using the Apple Support Communities!
Cheers,
Braden

TS3899 for several months now i cannot receive my email. it says cannot get mail the connection to the server failed.

the note says the connection to the server failed. i can get everything else off the internet but not my mail. i think i was checking out the icloud and might have accidently done something with my email to make it stop being available to me. how can i check out the icloud issue? I have never used icloud before.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

HT1430 My email has quit working! message comes up saying "Cannot Get Mail' and The connection to the server has failed!

My email has quit working! I receive message saying, "Cannot Get Mail" and it also says, The Connection to the Server Failed!
Can anyone help?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Setting Up An eMail Account
http://support.apple.com/kb/ht4810
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!

My Ipad has stopped receiving emails today. It has IOS7 on it. The settings are correct but says "connection to the server failed" help!
It is the same accout that has been working find for years and just after I updated the software this has happened. My Mac is still receiving and sending via Outlook with the same account and settings. My Iphone 5C has also stopped and I tried deleting the account and adding again (via exchange as it's an exchange accout) the same way I always do and it won't even recognise it to add the settings.
So annoying. Can anyone help?

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
 Cheers, Tom

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. How do I correct this?

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie

When I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie

I can't get my email messages anymore - it says it can't connect to the server - what can I do?

I can't get email messages anymore - it says "connection to the server failed." What can I do?

mastafford,
I definitely want this error cleared up for you! When you get this error, is your phone using the cellular data or wifi data? Do you have any issues getting into your email via the web browser?
SandyS_VZW
Follow us on Twitter @VZWSupport

I cannot get email and the message says the device is not connected to the server

I cannot get email and the message says the device is not connected to the server. How can I resolve this issue?

Hey there Chen_erping,
Thank you for asking your question! It sounds like you are unable to send or recieve email from the account you setup in the Mail app on your iPad. I want to recommend the troubleshooting steps outlined in the following article:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Thank you for using Apple Support Communities.
Cheers,
Sterling

My "me" email connection to the server says "Off line."

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