My media is offline and says my files are damaged and unsupported

My media is all offline and when I try to load media clips it says they are damagedand unsupported I need some help ... I am doing work for a client and this is just not working and not making me look good in the process ...

More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
What are you trying to edit?
Codec & Format information, with 2 links inside to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download
>media is all offline
Are you using an external hard drive for your files?

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bzq wrote:
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