My memory has been wiped out help??????

I forgot my password I typed it in three times wrong and then a few minutes after that by itself all the memory had been wiped out. The problem was I needed my contacts and I had very very valuble photos on there that I can't have back now I also bought stacks of ring tones and now they are gone too so I wasted money. Please can anyone tell me how to get my memory back??? That would really help.

Hi and Welcome to the Community!
BBs are secure devices. When a device lock password is assigned, the user then plays a key role in that security. Forgetting your password means you failed in your role...and the BB dutifully assumed it was no longer in your hands and wiped itself clean. This is exactly as it is supposed to be...it's called WAD -- Working As Designed.
The only hope is if you have previously taken a backup. If you have ever taken a backup on your PC, then find those IPD files and use the most recent one to restore from.
KB23680 How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0
If you have activated the free BB Protect service, then you can restore from there.
If neither of those, then you have migrated from the latter to the former in this old saying
There are two kinds of computing device users...those who have lost data, and those who will
Backups, quite simply, are not an optional activity.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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