My message and FaceTime app won't accept my apple ID on my iPhone 5.

however it works on my ipad and macbook. how do i solve this issue? i can only use my mobile number.

I Have restored iPhone from iTunes but now I can't reset it up because it is telling me that I need to sign in with Apple ID that was used to set up the phone, I thought it was my sons.....

Similar Messages

Messages and FaceTime just won't activate on my iPad Air all of a sudden; tried a LOT of solutions

About two weeks ago, my iPad Air was spontaneously signed out of Messages and FaceTime when I was using it to browse the web while on the bus, connected via Personal Hotspot on my iPhone. Since then, I haven’t been able to sign in to either Messages or FaceTime. I can still sign in to my iCloud account as normal for other things like contact and bookmark syncing. It’s just Messages and FaceTime that refuse to activate.
The error messages I receive vary between the following:
“An error occurred during activation. Try again."
“Could not sign in. Please check your network connection and try again."
“Verification failed - The connection to iCloud timed out."
“Unable to contact the iMessage server. Try again."
This iPad Air is a replacement from Apple (quite possibly a refurbished one) that I received in November 2014, after the previous model developed a malfunctioning touchscreen in one corner. It’s worth mentioning that my iPhone and Mac are completely unaffected by any issues, and can also be signed in and out of Messages and FaceTime without a hitch.
I’ve tried an awful lot of things in an attempt to get Messages and FaceTime to sign in successfully on the iPad Air, none of which have worked, and many of which I have tried multiple times.[1]
Things I have tried in an attempt to activate Messages and FaceTime
connecting to different wifi in multiple locations (work and home) and Personal Hotspot from iPhone
signing into Messages and FaceTime with different Apple IDs (these won’t activate Messages and FaceTime either)
wiping iPad with normal restore
wiping iPad with DFU restore
resetting network settings (both after fresh install and after backup restore)
restoring from an October 2014 backup (still have to sign into Messages and FaceTime, still don’t work)
turning off the automatic timezone setting and setting the date and time manually, even though it was correct anyway
deselecting phone number and @me.com so purely using @icloud.com to sign in
running the activation process through VPN connections via London and New York
changing DNS on wifi to 8.8.8.8
updating to iOS 8.2 beta 4
I would love to hear from anybody who can provide the solution as to why Messages and FaceTime just won’t activate. Apple won't provide free support on this as the iPad is now out of warranty.
“The definition of insanity is doing the same thing over and over and expecting different results.” - not Albert Einstein, but a good quote all the same ↩

Same problem in 8.1.3
Apple help!

Why won't the messages and facetime app work?

I refuse to believe that the only fix for this is to do all the behind the scenes stuff to change out certain aspects of apps. I would think that because messages and facetime come built into 10.8.2. I believe that it is on apple's shoulders to fix this with an update or maybe just an updated messages and facetime app.

I had my messages and facetime in a folder inside applications, once I copied and pasted the new apps into the folder and clicked replace, they worked just fine, maybe some of you have done the same thing!

I restored my sons iPhone 4 because he disabled it and now it won't accept his Apple ID. I'd and password are ok because I signed into it on mu iPad. What can I do please.

I Restored my sons iPhone 4 because he disabled it, now it won't accept his Apple ID and password, which are correct because I can log into it on my iPad. What can I do please.

I Have restored iPhone from iTunes but now I can't reset it up because it is telling me that I need to sign in with Apple ID that was used to set up the phone, I thought it was my sons.....

App store won't open and itunes store won't accept my apple id.

MY macbook pro, running Maverick 10.9.5 will not open itunes store (12.0.1.26) software updates or app store or icloud, (which may be the culprit). I can log into this forum and my ID works on my Imac itunes, so it is not an identity or connection problem. IT is specific to the Macbook. I have spent a couple of days trying to sort this, but I am not very good at code sort of stuff. I have double checked all the date time location stuff. I have tried doing the utility- teminal stuff. When I try to login to store it just doesn't open. and Apps and Updates is a grey screen with no response. Icloud just whirligigs out and doesn't open either, when I try to log on. sort of annoying as I cannot get updates. I had this problem before and sorted it by getting the serial number added because it was missing from an earlier repair. Please can anyone tell me what is happening, I can go into my Apple account and check details and stuff like that I just cannot access through itunes or app store on this computer.

Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account

I updated my iPhone and now it won't accept my Apple password.

After "upgrading" to iOS7, my phone continues to tell me that my Apple password is incorrect. I've changed the password, received confirmation that the new password is good, entered the new one, and - - - been told that the password is incorrect. Except it worked just fine logging on to this fine support network, so I don't think it's the password. I also checked the settings, and my user name and password are ok there.
Apple customer support is being very nice, but offering no solutions. I'm hoping someone here can point me in the right direction. Thanks!

Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

Why didn't my 'messages' and 'facetime' cloud-over to my new ipad?

Why didn't my 'Messages' and 'Facetime' apps on my iphone cloud-over to my new ipad. My contacts did! When I try to get in to them on my ipad an error comes up saying it won't let me and to check network settings????

Do you have the PDFs on the computer's iTunes (or iBooks app if using a Mac with Mavericks on) that you restored the new iPad from ?
The 'sync collections' setting doesn't copy PDFs between devices, it just means that if an item is on more than one device and you move it into a collection on one of them, then it will also be moved into the same collection on your other device(s) - but it won't copy PDFs (or epubs/ibooks) to the other device if it's not already on there.
If they aren't on your computer then if though they aren't iTunes purchases you should be able to copy them over from the first iPad via File > Devices > Transfer Purchases

IMessage and FaceTime won't accept my Apple ID after upgrading to Mountain Lion

iMessage and FaceTime won't accept my Apple ID in order to activate after upgrading to Mountain Lion on my MacBook Pro.
My Apple ID works to sign in to the App store as well as on my iphone and iPad.
What do I need to do?

This Apple doc might help ya out -> iOS: Troubleshooting FaceTime and iMessage activation
Troubleshooting Apple ID activation
After each step, toggle iMessage and FaceTime off and then on again in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Ensure that you have an active Internet connection. Check your Wi-Fi network using standard Wi-Fi network troubleshooting.
If you receive an error when signing in to your Apple ID, visit myinfo.apple.com, sign in to your account, and ensure that the primary email address has been verified.
Ensure that FaceTime has not been restricted: Settings > General > Restrictions > FaceTime.
In Settings > General > Date & Time, ensure that Set Automatically is on. If Set Automatically is on, but the incorrect time zone is displayed, turn Set Automatically off and then choose the correct time zone, date, and time. Then turn Set Automatically on again.
Enable iMessage and FaceTime while connected to another Wi-Fi network in a different location.

My ipad2 won't accept my apple password for new app install. I've tried several time and get a pop up "unknown error". Help?

My ipad2 won't accept my apple password for new app install. I've tried several time and get a pop up "unknown error". Help?

Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?

I just installed Readdledocs on my ipod, and now when I launch the app, I get a screen which says "downloading message" and the app freezes and won't do anything else. How can I get the app to function again?
This happened after I tried to get Readdledocs to open an epub file which I created in Calibre.

This is a followup to my own posting above.
Thanks to Dave Sawyer for posting information about re-downloading an app which has been deleted. I deleted the app from iTunes. Then, when I synched, iTunes asked me if I wanted the items on my ipod touch copied back into iTunes. I said yes and then synched.
Readdledocs is now working again. It is no longer frozen. However, I have learned my lesson. I will download only pdf's from now on. I don't think it works so well with epub files. The text reflow feature of Readdledocs is exactly what I need to use for my work documents on my ipod touch.

Installed OS 7, now message and FaceTime won't allow me to sign in with my Apple ID

I just installed iOS 7, now messages and FaceTime will not accept my Apple ID to log in, keeps saying check your network connection and try again. Network is there, I can get on line just fine...

And what happens when entering the Apple ID credentials?

HT201269 My Iphone 4 is water damaged and won't work at all so I've bought a new Iphone 5c - can I get my messages and whats app chats from my old to my new phone - they have different sized sims?

My Iphone 4 is water damaged and won't work at all so I've bought a new Iphone 5c - can I get my messages and whats app chats from my old to my new phone - they have different sized sims?

There is nothing saved on the SIm card in an iphone. If you have a backup of the old phone restore that to the new phone

The facetime app won't let me sign in anymore any ideas? It keeps saying 'an error occurred during the activation, try again' what shuld I do?

The facetime app won't let me sign in anymore. I've been using it fine since Christmas, I haven't used my iPod Touch for about 2 weeks and now when I try to sgn in I get the message 'an error occurred during the activation, try again' what should I do?

After reading some posts, I see that it is cause by the date and time changing. I reset these ad now Facetime works OK

How can I change the phone number for messaging and FaceTime?

How can I change the phone number for messaging and FaceTime?

Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I have two Iphones with different email addresses sharing one Apple ID. Will that cause problems with using messaging and FaceTime?

I have two Iphones 5 with different email addresses sharing one Apple ID account.Both are using IOS 8.
I would like to set up a new Apple Id for one of the phones and remove it from the old account.
If I do that, can I move all of the purchased apps and songs to the new Apple account?
Also, will sharing one Apple ID account with two devices cause problems with using messaging and FaceTime?

Sharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address). While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
Rather than do all that, don't fight it -- use separate IDs for iCloud. You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account.

My message and FaceTime app won't accept my apple ID on my iPhone 5.

Similar Messages

Maybe you are looking for