My message icon vanished

My message icon on the main screen "menu" vanished. I can no longer receive messages, and all the messages that I had stored vanished, since the message icon disappeared. I seem however, able to send messages by going to the email, but instead of composing email, i compose sms. However, I never get any replies.
The message icon disappeared approximately two weeks ago. I went to the 02 store and the technical assistant took my phone for about 30 minutes, and then gave it back to me, saying he had no idea what had happened. He initially thought it had been "hiden" but it appears to be no where!!!! I really want to get my message folder/icon back, this is really frustrating! Please can you help!?!??

Hi madalenass,
Is your email address still showing in Email Settings on your device? You can check by following this article. http://bit.ly/gUphxD
If you can see the email address listed in Email Settings, make sure the Messages icon isn't hidden. On your main screen press the Menu key and choose Show All. Try this in all folders in case the icon was moved.
If its not hidden, try resending your service books as shown here. http://bit.ly/arryZE
-FS
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