My messages and facetime are not signing in iv tryed about 20 times
please help
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
Similar Messages
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My messages and FaceTime are not working
my messages and FaceTime are not working
Hey Nouman Al Bakri,
Thanks for the question. I understand that you are experiencing issues with FaceTime and Messages on your MacBook Pro. The following resources may provide a solution:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
If the above does not resolve your issue, can you describe what exactly is not working with these applications?
Thanks,
Matt M. -
My Apple ID was disabled. I reseted it successfully. Afterwards, when I am trying to update the pending apps in App Store on my phone, in order to sign in to iTunes Store I am requested to enter a password to the wrong Apple ID which definitely does not belong to me ('[email protected]'). Of course, I don't know this password and, consequently, I can't connect to Itunes Store on my Iphone. As a result my Viber and Facetime are not active in the meanwhile. What should I do? Thanks in advance for kind help and solution.
Where did you get this iPhone?
Was it new or second hand?
You have to sign out then sign in with the correct Apple ID and password.
Settings > iTunes & App Store > Apple ID: > do it here. -
Hi Guys,
For some reason both my AIM and Ichat are not signing on. It passes my screen name and password, but then it just doesn't sign on. What is going on?Hi Stine,
I had not replied earlier as I could not get the reply button to work. I presumed this was beause the topic has no title.
Are your passwords over 16 characters ?
Have you registered a name at both places ?
This FAQ may be of soem help.
http://discussions.apple.com/thread.jspa?threadID=121885
Ralph -
Been a week already and still, iMessage and FaceTime are NOT working!
Gosh! it's been a week and still no access!
Called apple and they want me to pay $19 before they let me know what it is and how to fix it! can you imagine?
...and with the message that keep on saying that "the server encoutered an error processing registration. please try again later" the chances that is a problem at Apple are high.
AND I SHOULD PAY $19?!?!
I've been with Apple since I was 15 (now 37, 38 in few months) and being a customer since I was 19.
The service and assistance use to be fab. and the more the time pass by the more it gets .rappy!
Thank God the product are still above the competition. But the days where the competitors will be as good as, are not too far from now.
Apple, you better do something or with the loss of Mr Jobs and the competitors getting better and better day by day, you will face sooner than later a big chunk of customers.
And the stock market recently shows how much your losses are!
Anyone can provide any help/suggestion in this regard?Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
Cheers, Tom -
What to do????
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Messages and Facetime will not let me use my apple id
I recently downloaded Mountain Lion, and I actually got it to be able to have the Messages app, but when i tried to sign in with my apple id, it tells me everytime that "The server encountered an error processing registration. Please try again later." I have tried everything, and looked it up online, but every "solution" available doesn't work. My Date and Time settings are correct, and my apple id works on my iPhone 4s, but not my Macbook Pro (not working for Messages or FaceTime). This has been a problem for almost two months now, and I still can't find a solution, so please help! Thanks, Kate.
Hi,
Some ISPs (the people that supply your internet) have porr DNS servers meaning that sometimes that cannot resolve where an app is trying to connect to.
In System Preferences > Network > Advanced Button > DNS tab add 8.8.8.8 and 8.8.4.4 (two Google Public DNS servers)
If that does not work then go to the Apple Menu > About this Mac
In that Panel click twice on the line that tells you the Current OS versin.
It should change to the Build number (Another Apple Internal Counting of the OS version) and then show you the Serial Number.
If it is not present it will need "replacing" at an Apple Store or An Apple Authorised Service Provider.
The Number should be on the Logic/Motherboard.
If the board is replaced in a repair or refurbishment then the Number should be "flashed" to the new board.
If that does not seem to be the Issue have the Finder as the app in the Menu Bar
GO Menu > Go to Folder
Type etc/hosts into the Dialogue Box that appears.
This will show you a Hidden folder (etc) and a file called Hosts in it will be highlighted.
Right click the file and use the Quick Look Option to see the contents.
It should read like this if it is unalerted.
Some apps can change this file and you can have blocks to certain sites for certain apps listed.
If it lists Apple or Verisign then the iMessages App cannot register.
Let use know if this is the case and we can give further instructions.
9:31 PM Tuesday; April 9, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My camera and facetime are not working
The icons for my camera and facetime disappeared. When checking the internet for help, some said to go into "Settings" then " Restrictions" and then enable the camera and facetime. I see these 2 items and they show that they are turned off. But when I try to turn them on nothing happens. I tried other switches such as Safari and it turns on and off. Can anyone provide some help? Thanks Randy
Hey Nouman Al Bakri,
Thanks for the question. I understand that you are experiencing issues with FaceTime and Messages on your MacBook Pro. The following resources may provide a solution:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
If the above does not resolve your issue, can you describe what exactly is not working with these applications?
Thanks,
Matt M. -
Just got the Samsung Galaxy s5 and am very frustrated that I am not receiving text messages that were supposedly sent to me. Also, it says 'sent' but it is never delivered. Or it might get delivered but mine still just shows being sent. I re-started that phone and disabled my texting on my old iphone as some have suggested. I'm ready to go back to the iphone just because of this issue. Please fix this Verizon!
I'll tell you it is some marketing coup that a problem Apple has created and has control over is being passed off on Verizon.
This problem is the result of you migrating from iMessage, a messaging platform controlled completely by Apple, back to a more mainstream messaging system of SMS/MMS. Verizon has no control over other iPhones "thinking" you are still using iMessage. NOTHING Verizon can do will fix this problem.
Try texting the word "stop" to 48369. Others have reported this has worked. Doing this should de-register your number with the iMessage system. You should receive a confirmation reply. It may take a day or 2 for other iPhones to completely register that your number is no longer associated with iMessage. You can also try calling Apple support and let them know you are not receiving messages from iPhone users after switching to an android phone from an iPhone. -
My iMessages and FaceTime they won't let me set up them they say my network connection is wrong but I have full network connection iPad 2
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I have vista on my desktop.
I installed firefox 5 and it will not open up.
I uninstalled and re-installed 3 times.
So I had to go back to firefox 4.
Please tell me what i need to do to get firefox 5 to run.You can install a portable Firefox (ESR) version to access websites that do not work with the current Firefox release.
*http://portableapps.com/apps/internet/firefox_portable
*http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox,%20Portable%20Ed./
*http://sourceforge.net/projects/portableapps/files/Mozilla%20Firefox%2C%20P.E.%20Legacy/ -
I've transferred my old number by PAT code to my new iphone and most of the time it works fine however there are problems when replying to tests and using Facetime when the original sim muber is displayed. My frined can text me on my correct number but if I reply she receives it from the different number. Also when using Facetime the number displayed is the one the came with the iphone. Anyone know what to do to get the number id correct?
Tell her to contact her carrier and get a new phone number.
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It says check with the developer to make sure Messages works with this version of OS X. You may need to reinstall the application. Be sure to install any available updates for the application and OS X.
Snippet from Messages -
Process: Messages [622]
Path: /Applications/Messages.app/Contents/MacOS/Messages
Identifier: com.apple.iChat
Version: ???
Build Info: iChat-4752000000000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Messages [622]
User ID: 502
Snippet from FaceTime -
Process: FaceTime [664]
Path: /Applications/FaceTime.app/Contents/MacOS/FaceTime
Identifier: com.apple.FaceTime
Version: ???
Build Info: FaceTime-2211000000000000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: FaceTime [664]
User ID: 502Mac,
Nothing shows up here?
https://www.adobe.com/account/my-products-services.html#
With CS5 you must have registered, hopefully under your present Adobe ID.
I am afraid the chat and phone support are off until the beginning of January.
Serial number and activation support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service1.html
Adobe ID and registration support (non-CC, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-c1.html
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html -
Why the incomming text messages and notifications are not popping up on the homescreen?
Lately, When I receive a text message, the homescreen turns on, but the message appears about one minute after. Anybody having the same issue?? Any suggestions? Thank u
Hi, SandraVM.
I would recommend closing any open applications in multitasking and restarting the device. If unfamiliar with multitasking, I have included a screenshot on how to process an application close. Test the results after processing these steps.
If the issue persists, I have attached two articles that will walk your through some troubleshooting steps.
iOS: Understanding Notifications
http://support.apple.com/kb/HT3576
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H. -
Installed OS 7, now message and FaceTime won't allow me to sign in with my Apple ID
I just installed iOS 7, now messages and FaceTime will not accept my Apple ID to log in, keeps saying check your network connection and try again. Network is there, I can get on line just fine...
And what happens when entering the Apple ID credentials?
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