My messages and FaceTime are not working

my messages and FaceTime are not working

Hey Nouman Al Bakri,
Thanks for the question. I understand that you are experiencing issues with FaceTime and Messages on your MacBook Pro. The following resources may provide a solution:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
If the above does not resolve your issue, can you describe what exactly is not working with these applications?
Thanks,
Matt M.

Similar Messages

  • Been a week already and still, iMessage and FaceTime are NOT working!

    Gosh! it's been a week and still no access!
    Called apple and they want me to pay $19 before they let me know what it is and how to fix it! can you imagine?
    ...and with the message that keep on saying that "the server encoutered an error processing registration. please try again later" the chances that is a problem at Apple are high.
    AND I SHOULD PAY $19?!?!
    I've been with Apple since I was 15 (now 37, 38 in few months) and being a customer since I was 19.
    The service and assistance use to be fab. and the more the time pass by the more it gets .rappy!
    Thank God the product are still above the competition. But the days where the competitors will be as good as, are not too far from now.
    Apple, you better do something or with the loss of Mr Jobs and the competitors getting better and better day by day, you will face sooner than later a big chunk of customers.
    And the stock market recently shows how much your losses are!
    Anyone can provide any help/suggestion in this regard?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
     Cheers, Tom

  • My imessage and facetime are not working. I've checked and tried everything. Please help

    What to do????

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • My camera and facetime are not working

    The icons for my camera and facetime disappeared. When checking the internet for help, some said to go into "Settings" then " Restrictions" and then enable the camera and facetime. I see these 2 items and they show that they are turned off. But when I try to turn them on nothing happens. I tried other switches such as Safari and it turns on and off. Can anyone provide some help? Thanks Randy

    Hey Nouman Al Bakri,
    Thanks for the question. I understand that you are experiencing issues with FaceTime and Messages on your MacBook Pro. The following resources may provide a solution:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    If the above does not resolve your issue, can you describe what exactly is not working with these applications?
    Thanks,
    Matt M.

  • My messages and facetime are not signing in iv tryed about 20 times

    please help

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    The title of the Console window should be All Messages. If it isn't, select
              SYSTEM LOG QUERIES ▹ All Messages
    from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
    Please don't post screenshots of log messages—post the text.
    Some private information, such as your name, may appear in the log. Anonymize before posting.

  • After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. Apple care does not know what is the cause. Please help

    After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
    During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.

    I had the same problem and found the solution here:
    https://discussions.apple.com/thread/3189272

  • On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

    On my macbook pro I have a message on my homepage telling me that certain items want to use my keychain. I've pressed cancel the message will not go. The mac is now running very slow and iphoto and safari are not working. Can anyone help?

    What version of Mac OS X?
    What home page?
    What browser?

  • Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install.

    Ive just upgraded my late 2009 macbook, and things are not working properly. First of all, when I started the computer first time after installing Mountain Lion, some message advised me that some files were impossible to install. Once I wrote my password, and for now on, everytime I start the session, another window advise me that "Java SE 6" is missing, due that, the computer can't run some "CS5Service Manager". If I try to install it, the download ends with an error. If finally, you skip the istallation, you arrive to the dock, but the menu bar at the top of the screen doesn't show up.
    In addition, my trackpad doesn't works either. I can move the arrow but i can't click anywhere, probably because the option of clicking by touching is disabeled and I can't performance a regular click.
    I'll be very glad if someone know what the heck is happening with my computer. Anyway, I'm going to the genius bar next Saturday. Thx!

    We're sorry.
    We can't find the article you're looking for.
    Please return to the Apple Support homepage.
    Sigh.

  • FaceTime and iMessage are not working in iPad mini 2 wifi only model.

    Hi ,
    I am using iPad mini with retina display wifi only model. In my iPad everything is ok but FaceTime and iMessage are not working. In settings Removed my id and re-logined multiple times, but still they are not working. Please help me.

    Hi there Suryateja24,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    -Griff W. 

  • My iMessage and facetime is not working after updating to ios 7... My ipad works perfectly and it's the same apple id.  Any answers or reasons why on the iPhone 5 is not working???

    My iMessage and facetime is not working after updating to ios 7...
    Any answers on how to fix it?  I've tried to restart, restore connected to itunes, but nothing.

    ACTIVATING FACETIME AND IMESSAGES
    Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS.  Check with your carrier to see if your plan supports sending of international SMS messages.  If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)).  Wait for the device to restart and wait a minute and turn Facetime and imessage back on and wait for activation.  If that does not fix things read the following articles:
    http://support.apple.com/kb/TS4268
    http://support.apple.com/kb/ts3367

  • I had an iphone 4s and it worked nice with facetime and imessage using my phone number but  it was stolen on December so I buy a new iphone 4s using the same cellphone number  but now imessage and facetime does not work with my number, it only works with

    I had an iphone 4s and it worked nice with facetime and imessage using my phone number but  it was stolen on December so I buy a new iphone 4s using the same cellphone number  but now imessage and facetime does not work with my number, it only works with my apple ID.   Please Help me I speak Spanish so  if my English is not ok  I´m sorry about it.
    Do you think that apple has to   reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s?? 

    I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more.  I am not always somewhere I can charge my phone.
    Your points are true; however it doesn't help me......

  • I ve just upgraded from the 4s to 5s and my iMessage and FaceTime will not work or log in any suggestions

    I ve just upgraded from the 4s to 5s and my iMessage and FaceTime will not work or log in any suggestions

    Hello there, Bromers87.
    It seems that you're having issues with activation of both of these features on your new iPhone 5s. The following Knowledge Base article offers some pointers with issues activating them on your iPhone:
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    If it seems that activation has gone through ok, then the following two articles offer in-depth troubleshooting for each application:
    iOS: Troubleshooting FaceTime
    http://support.apple.com/kb/ts3367
    and
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • TS1702 facebook and facetime app not working on my ipad3,ihave reinstall it 3 times but no success

    facebook and facetime app not working on my ipad3,ihave reinstall facebook app 3 times but no success and fbapi error domain occurs,facebook works properly on safari

    Ok, this is what I figured out after 4 hours of testing. Restoring as a new device didn't help for me. Also hard reset, re-installs, unchecking and checking all notification options did not help. I installed facebook messenger but also this program did not have notifications (all my other notifications work.....)
    As my wife deactivated her account I made up a new test account and logged in on my Iphone 4S. Surprisingly this new account had no notification problem at all. The problem is I had been testing with messages all along (and not with reactions on wall posts). It now turns out that all works fine on my original account except for notifications of private messages (or you can call them chat messages). They will simply not work on my original account but work perfectly on my new test account.
    The only difference between the test account and the original acount is that I a have an active user account (FB is doing some testing with acttive users so that they receive lesse indicidual mails by gving those users the option (a check box) to receive overview mails) . See also http://socialsunil.com/facebooks-summary-email-feature-for-active-users/. Could this be the reason I do not receive private message notofications?
    I do not know but I definitely know this is an account problem and not an hardware or software problem. So to all of you try to log in with a different or test account to corner the problem. Please react on this post if you have a solution.

  • Keyboard and trackpad are not working, Keyboard and trackpad are not working

    I'm using MBP 15" late 2008 with Maverick OS. A couple of days ago, the internal keyboard and trackpad are not working at all. I did all the troubleshooting. I even reformat it; installing the snow leopard and re-installing the maverick but no good result. I believe there's no problem with my keyboard because i can still do PRAM on my lappy. Everytime i'm booting up my MBP, it always looking for bluetooth trackpad and keyboard. I have not used those bluetooth peripherals from day 1 i've started using MBP. I just read on the internet about the same problem has happened on MBP 13" retina and APPLE fixed it by updating the software. I wish Apple will also do something for the old MBP to fix the intermal keyboard and trackpad problem.

    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • I am using chat-r wireless and facetime is not working but when i put rogers fido or any other carrier sim in it work. Anyone know what the problem?

    I am using chat-r wireless and facetime is not working but when i put rogers fido or any other carrier sim in it work. Anyone know what the problem?

    I'm guessing it's a compatibility problem similar to that that T-Mobile in the US has. I'm not familiar with chat-r wireless, but I'm guessing it's not a supported carrier for the iPhone. If they can't tell you how to fix it, I'm guessing it's just plain not going to work.

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