My messages are not being deleted from the server

Hi,
Mail is not removing messages from the server. Every now and than I have to remove messages from my server manually. I went through all the settings ... it works as intended on 2 out of 3 machines ... am I missing something? I can use "delete now" in Mail preferences ... not a big deal, just a nuisance.
Thanks, Stephan

Are the Mail settings sticking between reboots on that one Mac?

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Emails are not being deleted from POP server

I have an E75.
When using Nokia Messaging on my phone, I am able to delete emails from my POP account.......at least it looks that way.
Later, when I access my POP account using my computer, the emails are still there.
Does anyone know how I can fix this problem?

This is a POP account for my work - I cannot change it to IMAP.
My phone has been syncing with it perfectly for almost 4 months.
However, in the last week or so, it stopped working properly.
Now, Nokia Messaging won't delete the email file off of the server.
Message Edited by car2fast4you on 28-Oct-2009 02:47 PM

My deleted emails on iPhone 4s are not being deleted from server

I'm facing a problem with my iPhone 4s when deleting emails. Unfortunately, they are not being deleted from the server. I tried setting the account in pop and imap with settings to delete from server and trash ticked. Still they keep on appearing in Outlook which is a double work to do. Please advise.

I'm no expert by far, but have had issues with this before.
IMAP should allow your iPhone to remove messages from the server.
But have you made sure both the iPhone and Outlook are connecting via IMAP?
If your iPhone does remove the messages from the server, but your computer is using POP, then the computer may download the email before it is removed form the server by your iPhone.
This was my issue, that my computer had already downloaded the message, and POP does not check later if it is deleted.
If you delete a message from Outlook does it disappear on the iPhone?
Alternativly you may need to check the email server settings.
Who is your email provider?
They may be able to check if IMAP allows you to remove emails.

"This message has not been downloaded from the server" - Multiple devices all using Exchange Active Sync

We are having this issue across multiple IOS devices ranging from IOS version 5.x up to the latest 6.1.2. Many (not all) emails sent to the devices are unreadable and simply state: "This message has not been downloaded from the server". Microsoft believes this to be some sort of bug with the IOS devices in the way they are handling the SSL encryption.
Facts:
- Devices are connected to an Exchange 2010 SP1 Rollup 6 via Active Sync (No POP3, IMAP or SMTP)
- issue occurs on multiple IOS devices within the organization ranging from IOS 5.x up to the latest 6.1.2
- Issue occurs on both external cellular data and internal wireless networks
- Not all emails sent to the devices result in the error, but issue does tend to occur more frequently from certain senders/domains
- Using the same user account on an android phone does not result in an issue (even when receiving the exactly same email that has been sent to the IOS devices)
- Closing mail app / rebooting device does not resolve the issue
- Doesn't appear to matter what the mesage format is (can be html, plaintext, etc)
- Spent nearly 7 hours with Microsoft going through the Exchange server configuration and looking for possible causes. None have been found and all testing indicates things are setup correctly.
- This is not a case of Issue 2.3 listed here: http://support.microsoft.com/kb/2563324 (verified by Microsoft Support)
- If we disable SSL on the IOS device and connect via plain HTTP the messages are displayed correctly!
- If we use a different SSL certificate, the issue still occurs - so not a problem with the original cert.
Does anyone have any suggestions on what would cause this? Does the ISO devices have any sort of log that would indicate why it's reporting this error? The current error is pretty unhelpful.

GFI Have a solution for this problem. It is to do with iOS implementation of reading the message headers when SPF compliance modifications are made by GFI.
http://kb.gfi.com/articles/SkyNet_Article/Error-This-message-has-not-been-downlo aded-from-the-server-when-downloading-messages-to-an-iOS-device?retURL=%2Fapex%2 FSupportHome&popup=true

I updated my iphone 4S with iOS 6.1.3 and now my e-mails say, "This message has not been downloaded from the server". We have an Exchange server at work. ??

I updated my iphone 4S with iOS 6.1.3 and now I cannot retreive or send my e-mails. We have an Exchange server at work. I still receive the e-mails on all my devices just fine and I can see the subject headings & a small portion of the body of the e-mail, but when I open the e-mails there is no body and it reads, "This message has not been downloaded from the server". Very aggrevating and is not helping my business at ALL!! Same has happened with both iPads we own now.

Delete then add back the exchange acct on each device.

"This message has not been downloaded from the server"

Hello, Ever since ive had an iPhone and have used Edge to open a resaonably sized email i usually get "This message has not been downloaded from the server". Im sure this has to do with the slow Edge network timing out. How do you correct this if there is no "Download Now" button. The only solution I have found was to force quit the Mail App (Hold Home button for 6 seconds) and go back in and pray that it downloads without timing out.

There was a thread on this yesterday that stated that if there is more message it may take four to five minutes to download the entire message and/or attachments.
One poster even said that it has taken him over 30 minutes in some cases.
I have this same problem on some email and on others the entire email is downloaded, including any attachments. Since there is no communication put out by Apple regarding this anomaly, it is hard to say whether this a an Apple or provider, i.e., Google or Yahoo.

Why can't I read my emails from my iPad mailbox on my iPad today?Each message is replaced by the comment "This message has not been downloaded from the server."thank you

Why can't I read my emails from my iPad mailbox on my iPad today?Each message is replaced by the comment "This message has not been downloaded from the server."thank you

In which case, clearly communicating the intent would have been a better solution. The steps do apply. A more appropriate response would have been "tried that, no change".
Regardless of whether they fixed the problem or not, they do apply.
If English is not your native language, I would strongly encourage you to post in your native language going forward.
If basic troubleshooting has not resolved the issue, the next step is to take the device to Apple for evaluation.

Searched email showing "The message has not been downloading from the server."

I have Exchange email setup on my iPad. When I search for an email that has a large attachment (15mb PDF) the results show two identical emails. If I click on the first one it says "This message has not been downloaded from the server." The second email seems to open correctly. Closing the Mail app and opening back up doesn't fix the issue. Neither does rebooting iPad. Anyone have any idea why the search is showing multiple emails and why they won't download correctly?
--Brian

I am the IT department. Seems to be an issue with the search showing the email locally and server side, so it shows up twice. If I open the email that is server side, it has an issue opening the email again unless I try several times. I'm working with Apple now so hopefully they can help.

Occasionally my iPad 2 does not download POP3 emails with the error "This message has not been downloaded from the server"

The error is "This message has not been downloaded from the server". I used to get this sometimes on my iPhone 3G too. The messages can be downloaded by a PC client or GMail or another type of smartphone. The
Chris

My question, which I thought was obvious, was has Apple got a workaround for this obvious error in their IOS email client. It hasn't been fixed and it's about time it was.
The fact that this problem :-
1. Manifests itself on both iPhone and iPad devices
2. Does not show up on Windows clients (Outlook 2007, Outlook 2010, Windows Live Mail, Becky 2)
3. Does not show up on web clients (GMail, Pobox, Hotmail)
4. Does not show up on MacOS clients
5. Does not show up on Android clients (Mail, Touchdown)
Leads to the inevitable conclusion that the problem is not device related (so I agree with you there) but is client / platform (Mail or IOS) related. The fact that more research on this forum shows that this issue has been around since IOS 1.0 days corroborates this conclusion.
I do not agree with you presumption that the issue is with the message, all the evidence above refutes this.
So here I am on the official Apple discussion forum seeking enlightenment and assistance from the combined knowledge of the assembled technorati. And quite frankly your terse, bad tempered message falls way short. If there were an "unhelpful answer" button on your message I would have pushed it.

Cases where messages are not being consumed from a queue

MQ 4.0
I have a cluster of 3 brokers. Java clients use RANDOMIZE to connect to the cluster of brokers. Message selectors are not used. My consumers are all synchronous, and connection.start() is called prior to calling MessageConsumer.receive().
What I have seen on random occassions are messages not being consumed from the queue. The problem seems to be sporadic.
I was thinking that the reason it is sporadic is because of the RANDOMIZE configuration of the client connetion / object-store.
That is, there is a possibility for the following to happen:
1) There were messages produced on a queue on broker A, but before these messages were consumed, all the consumers have been shutdown. Thus, the messages on queue stayed on broker A .... and have not been copied / clustered to the other brokers in the cluster ( As per online documentation, a queue is "copied" to other brokers only when there is a consumer for that queue on the other brokers ).
2) Then the client applications started up produced and consumers again. This time, the producers were all connected to broker B, and all consumers for the queue were also connected to broker B.
3) Because there are no other consumers for the queue on the other brokers, the messages in the queue on broker A are never consumed.
Can someone confirm that this is a possibility ?

Well ... it does seem to be the case.
I changed the object-store so that instead of using RANDOMIZE for imqAddressListBehavior, it uses PRIORITY. Therefore, all clients ( producers and consumers ) will connect to only 1 broker out of the 3 in the cluster.
After restarting all JMS clients with the new imqAddressListBehavior, there were messages in various queues in the other brokers that were not being consumed, because there are no longer any consumers on any of the other brokers.
All the messages in that broker that all JMS clients connect to are being consumed ...
Except for about 6 messages that stays in the queue for whatever reason. All consumers receiving with receive( 10000 ), and after consuming all messages above the 6, it returns without any more messages in the queue.
Well ... so much for cluster of brokers. I'll have to think of an alternative.

Messages not being deleted from POP server...

...at least not quickly. I have Mail set up to delete messages from the server "When moved from Inbox". I assume deleting a message is included in this definition. Yet I can delete a message and the message won't be removed from the server for hours, if at all. I'll connect to the server multiple times in the interim, giving Mail a chance to update the server, but no dice.
I'll even empty the Trash in Mail and it still won't update on the server. Everything else seems to function in Mail and I have the problem on several different Macs with different POP accounts. Any ideas?
EDIT: I just deleted a bunch of old messages manually by using the Get Account Info interface. They successfully deleted, but newer ones which have been deleted and emptied from Mail (but not removed manually) still remain.

I just responded to another question that was similar to this one, so I have another suggestion or two..
Godaddy supports the automatic forwarding of email to any other email account. For backup purposes, I have my domain/email provider, http://www.fidomains.com , automatically forward any emails to a Gmail account. This allows me to have a backup to all my emails. Works Great! Godaddy will work well for that also.
Godaddy configuration info:
- Incoming mail server: imap.secureserver.net, Turn on SSL support and use port 993 for Godaddy. (Incoming)
- Outgoing server: smtpout.secureserver.net, SSL support and port 465 for Outgoing.
gnormal
http://blog.androidance.com

A possible fix to messages not being downloaded from the server?

there is a previous post about this that has been archived with no solution. i googled this problem and found only a bunch of people saying "yeah, i have this problem too". so i'm posting this to see if my theory helps anyone.
the error on my new 3g iphone read "the message has now been downloaded from the server" after i set my exchange account to push emails to my phone. so i checked my calendar to see if that synced up. i noticed that my date was all wrong. so i went in to general settings and fixed the date. once i did that i was able to read all my emails from my phone.
to test that i set the date to be a year from now and i got the same error. i changed the date back to the correct day, restarted my phone and i could download all my messages once again.
my theory is that typically servers do not like a dissonance like that between it and the device it syncs to. could anyone out there with the same issue confirm or deny this possible fix?

there is a previous post about this that has been archived with no solution. i googled this problem and found only a bunch of people saying "yeah, i have this problem too". so i'm posting this to see if my theory helps anyone.
the error on my new 3g iphone read "the message has now been downloaded from the server" after i set my exchange account to push emails to my phone. so i checked my calendar to see if that synced up. i noticed that my date was all wrong. so i went in to general settings and fixed the date. once i did that i was able to read all my emails from my phone.
to test that i set the date to be a year from now and i got the same error. i changed the date back to the correct day, restarted my phone and i could download all my messages once again.
my theory is that typically servers do not like a dissonance like that between it and the device it syncs to. could anyone out there with the same issue confirm or deny this possible fix?

Photos I delete in library are not being deleted from hard drive

Help please. I have been trying to delete photos from the iPhoto library (Events and Photos) and emptying the iPhoto trash can. This is supposed to erase them from the hard drive. However, when I look in the hard drive in the Pictures folder, the photos I deleted are still there. Could someone tell me what might be wrong? Thanks!

I'm running a managed library.
Let me see if I can understand this. The problem has to do with the place I was looking at. I was looking in the pictures folder in the hard drive. Now, the pictures inside the iPhoto library are the ones that are deleted from the hard drive, and the ones in the Pictures folder are not being touched at all. So I have two separate folders with pictures: the iPhoto library folder and the Pictures folder inside the hard drive.
Since I'm going to be using iPhoto exclusively I might as well delete that other Pictures folder in the hard drive. If I delete the pictures in this folder, would that affect the pictures I have in the iPhoto Library? I'm thinking no since iPhoto has made copies of all those pictures. What do you think?
THanks for the info TD

Why is all of my email being deleted from the server?

Hi Everyone!
I am using an iPad Air 2, iOS version 8.1.2 (still have to perform the current update). When I download email from my ISP, Comcast, it gets deleted from their server. This never happened with my 2nd Generation iPad.
I go to settings>Mail>accounts>advanced - and under the Incoming settings, I don't have an option for "delete from server" where I am supposed to select "never". Instead, it has "IMAP Path Prefix / "
How do I fix this so my email stays on the server? I like to check my email using my ipad and iphone, but I prefer saving it on my desktop PC but I can't do this because when my email is downloaded into the ipad, it gets deleted from Comcast's servers.
Any help would be appreciated.
Thank you!
Vita

Actually, it had to do with Comcast, not the iPad. The default for Comcast is IMAP, and that is based on the information they have available when the account goes into verification. It verifies an IMAP account, and since you have not migrated to the IMAP account, you were having problems. It isn't something anyone can fix, except you. It would not ask you at the beginning if you wanted IMAP or POP, it has to do with the mail provider's verification settings, which is a Comcast issue, but because they are providing IMAP now, it defaults to that. If you are still using POP, you have to force the mail app to get there, which is what I provided you the instructions for. Apple is not going to fix anything, because there is nothing for them to fix.
Either way, you got it fixed and that is all it takes. As a Comcast customer, I was aware of this, since I had migrated to IMAP already.

TS3899 My iPad 2 says message has not beens downloaded from the server help me fix this please

When into mail it says content was not down loaded from the server

To be sure we fix it- I would remove the mail account, and then re-add it back in.
Go to Settings.
Tap Mail, Contacts, Calendars
Tap on the account
Scroll to the bottom and hit "Delete Account"
Return to the home screen.
Tap Mail.
Add in the account again.

My messages are not being deleted from the server

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