My Micro Zen stuck in rebuilding libr

And I can't even try to save my files on my computer before I format all of the zen
Its stuck in the rebuilding library

Your English is fine, no need to apologize.
It sounds like you've taken the right steps to fix the problem (Accessing Rescue Mode and running Clean Up) I might try updating the firmware to the newest v.XX.XX and see if the freezing persists. If it does, I'd contact Creative Support for an RMA. Repeated freezing after troubleshooting is a sure sign of hardware failure. Good luck!

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Zen stuck while rebuilding

i have a creative zen (only )
S/N is MAPF262 807M 0085 7H The model no is R33022 DVP-FL000
.the player is stuck while rebuilding,
i went to recovery mode,
performed cleanup where the disk was scanned to 00% and the player froze
then i formatted it ,it got formatted
but when i select reboot it goes back to the rebuilding screen
,even reload firmware works but the computer displays a message stating that the firmware upgrade has failed
please help!!!!

abhay289 wrote:
it came out of rebuilding yesterday morning after i formatted it once and booted up but all my data was gone....
When you format the player, all the contents will be deleted. There's really a hardware problem with the player and the only way to fix it is to send the unit for repair. Try contacting support on the link I provided above.

My Micro Zen stuck on the creative 'splash' scr

Hi everybody,
I got a Micro Zen player yesterday but when I put it on, it freeze on the Creative screen (the one with the big graphic creative).
I still have access to the recover menu and try a lot of things (clean up, format, reload firmware, ...)
Once it had works for 25 minutes (don't no why) but after that time, it soppped working and now, it get stuck (again) on the screen.
Any idea of what I could try?
Thanks in advance.
By the way, sorry for the English like it's not my monther tongue.

Your English is fine, no need to apologize.
It sounds like you've taken the right steps to fix the problem (Accessing Rescue Mode and running Clean Up) I might try updating the firmware to the newest v.XX.XX and see if the freezing persists. If it does, I'd contact Creative Support for an RMA. Repeated freezing after troubleshooting is a sure sign of hardware failure. Good luck!

Zen Xtra always rebuilding libr

I have a funny feeling it may be the first sign of a hard dri've failure. My Zen Xtra 60 gig is more often these days when turned on rebuilding its library. Upon the rebuild, I find that the unit doesn't have the couple of gig worth of tracks I put on it just recently. Each time it has done a rebuild, the tracks disappear, I put them back on, then they go again. The unit also shows albums and tracks that I deleted off the unit quite some time ago. Would a firmware update assist at all? Or can the unit be formatted?Trev.

My 60gb keeps doing it - I belei've it started happening around the time I bought a laptop and instaleld the latest creative drivers donwloads on it - could this be the case? I have heard rumours on other forums about firmware faults similar to this. Creative, can YOU please respond.....

Zen Microphoto Problems - Rebuilding Libr

I've so far had 3 ZMPs from Creative. My st one i dropped, my 2nd one froze up after the rebuilding library problem, and now my 3rd one is malfunctioning as well.
The 3rd ZMP has never been dropped, sccratched, or even touched because I have the Belkin case for it. When I put the music files into the player and select them to play, the music plays. But unfortunately, it dosent show the name of the song, album, or artist. Because I thought it was file corruption, I did a firmware erase and loaded the firmware. Then I couldnt get the computer to recognize it, so I used another computer to put the firmware in.
After that, my ZMP started the rebuilding library routine again. I redownloaded the firmware again, thinking that something else was wrong.
And alas, after that last firmware upgrade, my ZMP wont go past the creative logo.
Im sure that it isnt just a coincidence that I was given 2 bad players in a row.
Any help would be appreciated

Have you tried using recovery mode?
Slide the battery into the player while holding the power switch towards the 'ON' direction.
If that doesn't work, contact costumer support:
http://us.creative.com/support/

Zen Micro: Rebuilding libr

hey
I have been using my zen micro for over a year now, and I never had problems with it 'till last week.
I just connected the zen micro to my computer, and a while later I wanted to plug the zen micro out ... but it said 'rebuilding library'. So now it has been a week and when I insert my batterie of my zen micro it always says rebuilding library, but nothing happens or nothing loads .. can I fix it or ..
Appreciate your help
Glenn

Try running the Cleanup option in Rescue mode if you had not done so.
Jason

ZEN MOZAIC EZ 300 8mg is stuck on rebuilding

,Is there?ANY way to get HELP for my ZEN MOZAIC EZ 300 8 Mg player It has shut down and stuck on rebuilding. I have tried for days to get some help on the webpages listed on the instruction sheet. but it has been a waste of time. If no one can help me can SOMEONE tell me how to return it and get my money back PLEASE!!!!!

Hello Jodimom,
I posted a reply on your thread <a rel="nofollow" href="http://forums.creative.com/t5/MP3-Players/ZEN-Mozaic-EZ-series-stuck-on-rebuilding/td-p/56907]here[/url]. Were you able to try the suggested steps?

How do I recreate Bridge Cache after Purge? Stuck on rebuilding criteria.

Bridge had a problem and displayed alert that central cache should be purged, which I did. Having closed it out and reopened, it is stuck on "rebuilding criteria". Have left it on for 12 hours and exited program. Using a Macbook pro, OS X 10.8.4

I paste below the solution to my own very similar problems - having just lost a day and most of the night thinking of possible solutions I hope I can save you some time . . . Good luck
I HAVE THE ANSWER!
Apologies for shouting but this is my solution:
1) Make sure the 'good' files are backed up first
2) As Winston said, turn off icloud in pages and icloud settings
3) As Winston said, reboot any devices
4) The solution . . . open Safari browser and sign in to icloud - the key here, is that I was previoulsy using Google Chrome as my browswer. I saw ALL my files there, included the ghost files that were not visible in Chrome. I deleted the lot, one by one. When I switched icloud back onto ipad and iphone all the ghosts were gone. iCloud is working on all three devices (PC included) and I have cancelled my Genius Bar appointment (hopefully not too early). I hope this saves others the day and night its taken me!!

Micro Zen Qusti

Hi
I apologise in advance if this is the wrong thing/place to ask.
I will be buying a zen micro soon, i hope.
i just wanted to clear a few things up...
.Am i right in thinking that pretty much any MP3 can be transferred straight to the zen micro.
i.e. the zen micro is not exclusi'vely for ripping tracks off a CD or for transferring music from a website like napster.
2. Is there a hold or lock function>
3.does it except characters other than english?
4.does windows media player allow for quick and easy drag and drop for mp3s into the zen micro (providing you have WMP0 W-XP and firmware v.2)
thanks in advance
makihara
p.s. if this is the wrong place to ask could someone point out where i should ask

hey
thanks very much for your response
as for charcaters i would like it to recognice japanese kanji characters
i mean yes i can change the name but thats quite laborious
What's more the artist, album, genre name etc. is also all in japanese
so i'd need to use WMP advanced tag editor to change evry single piece of data for each song
I'm still going to buy a micro zen though
thanks again
makihara

Micro Zen Firmware probl

Ok, so I have seen a ton on this already, but I am having trouble making them work for me so I am starting a new one. Here goes...
I have a micro Zen mp3 player, worked fine for most of the time I had it. Then one day it said "firmware problem" and showed me four options. I took them in roughly this order: Clean up, then a formatting option, then reboot. Then I foolishly chose the horrible misnamed "reload firmware" option and promptly screwed myself up. My Micro zen was not plugged into my computer at the time so I could not reload the firmware. Then a day or so later, my computer died as I was awaiting a response from Creative. I got a new computer, and it runs vista. Now, I plug it into my USB port and the computer recognizes that a new device is plugged in, but no other program (Windows Media player, etc) recognizes that it is there.
So, thats the back story. What do I do now? Other than hit my mp3 player with a hammer or otherwise break something out of frustration....

Bear with me as I lay out the problems/sequence of events:
- Got excited over the MTP support and upgraded. My laptop stopped recognizing the Zen
- Creative support thought that my MP0 maybe hosed; so I rollback and install MP0 again. No resolution.
- Went into to 'rescue mode' and wiped the disk clean
- Installed the old firmware; my laptop recognized the Zen
I pressed on and connected my Zen to a desktop and upgraded the firmware to MTP support (v2.x)
- I was able to sync with MP0 but frequently experienced problems with 'hang' during sync after 00%
- I disconnected the unit and MP0 aborted the sync
- Reconnect and sync would hang at the exact same song. Further, I noticed the following:
- Songs would sync up very fast (noticed around 800KB/S)
- The problem song would experience startup problems and would hang after reaching 00%
- I deleted the 'problem' song (which plays fine in MP0) and 'sync' continued without problems
- Created a playlist in MP0 which synced OK; but the Playlist is missing in Zen!!
Summary:
I think Creative released the f/w too early.

Why does the micro zen break for any little thi

I hate that the micro zen break if u drop it on a soft suface. I dropped my micro zen on my futon and the zen didn't want to work anymore. Can anyone tell why this machine is so bad? And if you know how to fix it, please tell me.

Hold on a second people. Every manufacturer builds their products with some amount of durability in mind. Being able to take a short drop IS a part of that. Surly its not meant to be dropped, but manufacturers know we dont li've in a perfect world, so they take a little of that into account when building their products. Some of you guys act as if its EXPECTED to stop functioning after a small drop, and on a cusion at that.
By the way, i see your problem as a freak accident or something.

Micro zen installation probl

i have a freind who has a micro zen and he li'ves a long way away but all i want to do is copy his music onto my computer he hasnt got any cds, it is soo difficult its not simpleat all, why are the files protected in my computer, can u tell me what i have to download and run to copy them onto my harddisk

i have a freind who has a micro zen and he li'ves a long way away but all i want to do is copy his music onto my computer he hasnt got any cds, it is soo difficult its not simpleat all, why are the files protected in my computer, can u tell me what i have to download and run to copy them onto my harddisk

Micro Zen "not detected." Help plea

I know this topic has been beaten to death on the board and I've read and reinstalled etc but I'm seriously at a loss.
I got my Micro Zen player today and set it up. I installed the software and then plugged it in and got that annoying "device has malfunctioned and cannot be detected blah blah blah" message that everyone seems to get. So I uninstalled everything, reinstalled it tried again. No luck. I download the drivers and installed those, no luck, tried to reinstall the drivers on the CD, no luck. My sister got an identical mp3 player so I tried hers with the same result, tried using the cord that came with hers, tried using the CD that came with hers, tried using my digital camera's cord, tried multiple USB ports. I've probably tried a few other things but I've been working at this since this morning. Ick.
I haven't tested it on another computer, but I don't think that will make a difference. I need it specificlly on this computer (seeing as it's the only windows computer we own, the other is a fi've-year old iMac). And I don't think it's an issue with the player or cord since I'm getting the same result with two different players.
I'm running a Windows XP OS on a Dell computer that's under six month old.
Does anyone have an suggestions? <EM>Please?</EM> It would be muchly appreciated. If you feel the inclination, my screen name on AIM is x the lovelyLIZ. I'll have an away message up but if you could just leave a suggestion there I would eternally grateful. Or replying to this post work great too :smileytongue:
Thank you so much.

meika wrote:
I got my Micro Zen player today and set it up. I installed the software and then plugged it in and got that annoying "device has malfunctioned and cannot be detected blah blah blah" message that everyone seems to get.
Certainly not everyone! It's a rare error...
I haven't tested it on another computer, but I don't think that will make a difference. I need it specificlly on this computer (seeing as it's the only windows computer we own, the other is a fi've-year old iMac). And I don't think it's an issue with the player or cord since I'm getting the same result with two different players.
Chance are it's a USB compatibility problem. Check for motherboard BIOS updates, and USB chipset updates. Alternati'vely get a PCI USB2 card and fit that, they aren't expensi've.

Problems with my Creative Micro Zen hanging on the Creative Logo Scr

I've been having problems with my Zen and have sent the following email to creative but if any one has any suggestions etc on what to do could they please email me thanks
My Creative Micro Zen 5GB player has been hanging whilst using the player.
I followed the advice found in the manual and on the creative web site to reset the player by removing the battery and then reinstalling it. This worked on a few occasions.
However the player hung again and so I tried to rest it as before, when I replace the battery the player turned on and lights up with the Creative logo screen, but then hangs on the Creative logo screen, despite waiting to see if the player continued with the start-up, it did not and so then I tried resetting again, by removing the battery and reinstalling it.
However the player is still hanging on this screen and I cant get it move away from this screen. The player wont allow me to move away from this screen at all, so I am unable to carryout the disk clean up which was also suggested. When the resetting didn?t work, I tried taking the battery out and leaving it overnight and then replacing the battery, however the player still hangs on the Creative logo screen. This has been continuing now for three days.
I have also tried plugging the player into the power charger and it still hangs on the Creative logo screen. The backlight on the Zen Player lights up when the player first turns on but once the Creative logo appears on screen the light fades out. I have also tried recharging the battery to see if maybe the problem was a flat battery but this didn?t appear to work as it is still hanging. However the Zen does light up as it does when it charges normally. I also own a spare battery, which I have tried but the Zen player still hangs on the Creative Logo page.

I found the solution! I saw numerous posts saying that all you could do is send it back to the company, then I found this one:
Hi All,
My zen has been down for the last week, hangs up on creative screen. I took the battery out and was able to get to the recovery mode but "disc scan" would not do anything(in limbo) and "reboot "met with the same result, nothing. If you want to talk to anyone at creative and are past your 6 month warranty window you have to pay $20 for the phone call. Well I decided to take matters into my own hands and spent yesterday morning researching old threads about this problem. I kept finding an uncommon fix. When you hold your power button on and replace you battery and the recovery screen starts up you wrap on the back with your knuckle, in my case I hit my zen face down sharply on my dresser. To my amazement the "Doobie Brothers" started playing and I have'nt had any problems yet. Evidently these systems have a hard dri've that hangs up. It may not work for you but it cured my glitch.
Steve C.
It worked for me, but only after four or fi've tries. Good Luck!<IMG height=6 src="http://forums.americas.creative.com/i/smilies/6x6_smiley-very-happy.gif" width=6 border=0>

My Micro Zen It isn't detec

My Micro Zen it isn't detected when I connect it to my computer. The USB ports?work properly and the software its installed. Every time I connect?it the creative mediaSource recognise it'sbut then I get a window telling me "player not connected". Any ideas of what is the problem?

I lost my install cd, and started from zip, i tried every download here which didnt help at all, when i tried to download creative media source, it would always stop at the end saying could not detect a device, this went on for weeks. Then with all kinds of mucking around i ended up in my control panel, and found device manager, i went through this and found the word creative with a ? next to it, i then click it and basicly it ended up searching for drivers, it did so successfully. When i plugged in my zen micro photo i was then prompted to sync it wd WMP, which i did. Then i tried the creative mediasource download again, and it was detected and downloaded followed by the drivers. THANK GOD!!
!!! After crying tears of joy after weeks of crap and almost zero help here, i had done it. Also, if i plug in my zen micro, i must sync it with WMP, otherwise my creative media source will not detect it. I hope this helps some people out there. CheersJim

My Micro Zen stuck in rebuilding libr

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