My Micro Zen stuck on the creative 'splash' scr

Hi everybody,
I got a Micro Zen player yesterday but when I put it on, it freeze on the Creative screen (the one with the big graphic creative).
I still have access to the recover menu and try a lot of things (clean up, format, reload firmware, ...)
Once it had works for 25 minutes (don't no why) but after that time, it soppped working and now, it get stuck (again) on the screen.
Any idea of what I could try?
Thanks in advance.
By the way, sorry for the English like it's not my monther tongue.

Your English is fine, no need to apologize.
It sounds like you've taken the right steps to fix the problem (Accessing Rescue Mode and running Clean Up) I might try updating the firmware to the newest v.XX.XX and see if the freezing persists. If it does, I'd contact Creative Support for an RMA. Repeated freezing after troubleshooting is a sure sign of hardware failure. Good luck!

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    0q, Ofir.

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