My Microphoto is broken, and I won't get my money ba

I bought my Microphoto at an shop, where it costed me 200 euros.
They tested it, did not repair it, and they gave me a letter what says I can come and get a piece of paper worth 50 euros.
That's horrible. If you can't give me back my mp3player fixed, give me a new one instead, if you can't do that, give me my money back. :-/
What can I do?
I want customerservice that is worthy of the name customerservice!Message Edited by kwadi on 04-0-20070:23 AM
Message Edited by kwadi on 04-0-20070:23 AM

Hi Dale.
I have been told that Creative does not repair stuff, Creative checks if you broke it, and if you didn't broke it, but it got broken by bad quality, you get your money back. I believe it's called fund in English? (A paper, that says you can spend for ... euros on that shop)
I am not happy with this, It costed me 200 euro's, and I should get mine back repaired, or a new one, or my money back.
50 euro is NOT a good deal.
The cheapest you can get a Microphoto nowadays = 80 in Holland. And in that shop, you don't get it anymore. Also, 80 euros is not good either, if you ask me.
Also, may I add that the CustomerService of that shop, (Mediamarkt) made me buy some cheap earphones, so that Creative got some earphones to check out if my mp3player was broken?
Sorry for my Charcoal-Englisch by the way.Message Edited by kwadi on 04-0-20070:37 AM

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