My Microsoft Word program crashes often!
Ever since I updated to Lion, my microsoft word program crashes, often! More than often and as a PhD student this is becoming incredibly annoying. What Can I do to fix this problem? Do I need to up grade my writing programs, i.e. MS Word and Endnote?
Seeing that is an issue with Microsoft software, please post your question on their own forums for their Mac products, as Apple Communities only provide support for Apple products:
http://www.officeformac.com/productforums
Similar Messages
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I need a word document generator, that has a bar to enter equations similar to the Microsoft word program. The document needs to be able to be saved as a word document so my professors can open it in windows. HELP!! My computer is 2012 iMac desktop
Not sure if any of the alternatives to Office (word) for Mac are near the feature set you require.
There are a few listed here at this page, in some ways aren't exactly like Office or Word; the feature you seek may (or may not) exist. I'd try & see about neooffice compatibility...
http://www.digitaltrends.com/computing/best-microsoft-office-alternatives/
http://www.neooffice.org/neojava/en/index.php
http://www.libreoffice.org/
Good luck & happy computing! -
How do I restore just my Microsoft Word program? It stopped working but was working a week ago. Can I restore it from time machine?
See Pondini's TM FAQs for starters.
-
Microsoft Word is crashing when I try to print
Hi, I'm having problems with printing in Microsoft Word for Mac. I have a new MacBook Air running on OS X 10.9.1. I've installed Microsoft Office 365 and my printer, HP Photosmart B110. I'm not having any problems printing from the internet. When I try to print from Word (both to the printer and to pdf) the program crashes. Please help!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-26 15:02:25 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: CoreFoundation
Crashed Module Version: 855.11
Crashed Module Offset: 0x00012412
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x002d0ee5
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0I'm using MS Office for Mac and I have a similar error when I try to underline text using the ribbon bar or the pull down menus. My error....
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-28 23:34:31 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.3.9.131030
Crashed Module Offset: 0x0027382c
Blame Module Name: Microsoft Word
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x0027382c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
I'm using Mid year 2010 IMac w/ 4 gigs RAM Intel Core 7, Mavericks OS X 10.9.1. This problem seems to be logged a ton on the Microsoft for Mac forums when I visited support.microsoft.com.
Did you get any help with your problem? -
Microsoft Word 2004 crashes on opening
This appears to be quite common, endemic even on macs. Having posted a question on Mactopia - no response - I thought I would try the Mac forum, as it is a program made for Macs. Anyway, when I click on word, it crashes. Can anyone please help? I have repaired permissions, switched off, checked fonts and searched for an answer, but to no avail. All other Microsoft programs open normally. The message I get is as follows:
Microsoft Error Reporting log version: 1.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2009-04-05 09:10:25 +1000
Application Name: Microsoft Word
Application Version: 11.5.3.081112
Module Name: unknown
Module Version: unknown
Module Offset: unknown
Extra app info: Reg=English Loc=0x0409
Thread 0 crashed:
# 1 0x077fc778 in ( + 0x00000000)
# 2 0x077fc75c in ( + 0x00000000)
# 3 0x0783706c in ( + 0x00000000)
# 4 0x077ba35c in .InitAppInfo__Fv + 0x0000010C ( + 0x00000000)
# 5 0x077b9ec8 in .MTAPIGetAppFunctionalityImp + 0x00000058 ( + 0x00000000)
# 6 0x078524cc in ( + 0x00000000)
# 7 0x07849da8 in ( + 0x00000000)
# 8 0x078524cc in ( + 0x00000000)
# 9 0x01afa2e0 in ( + 0x00000000)
# 10 0x12fc3768 in (VBE + 0x0019b818)
# 11 0x12fb0ff0 in (VBE + 0x001890a0)
# 12 0x12fc3184 in (VBE + 0x0019b234)
# 13 0x12fb0ff0 in (VBE + 0x001890a0)
# 14 0x12fc3184 in (VBE + 0x0019b234)
# 15 0x12fb0ff0 in (VBE + 0x001890a0)
# 16 0x12fc3184 in (VBE + 0x0019b234)
# 17 0x12fb0ff0 in (VBE + 0x001890a0)
# 18 0x01a892c0 in ( + 0x00000000)
# 19 0x07749c5c in ( + 0x00000000)
# 20 0x07749e2c in ( + 0x00000000)
# 21 0x12fcf1c0 in (VBE + 0x001a7270)
# 22 0x12f9acd0 in (VBE + 0x00172d80)
# 23 0x12e96488 in (VBE + 0x0006e538)
# 24 0x02524e54 in (Microsoft Word + 0x00505394)
# 25 0x02524f34 in (Microsoft Word + 0x00505474)
# 26 0x02416388 in (Microsoft Word + 0x003f68c8)
# 27 0x021d53a8 in (Microsoft Word + 0x001b58e8)
# 28 0x0209735c in (Microsoft Word + 0x0007789c)
# 29 0x027290c0 in (Microsoft Word + 0x00709600)
# 30 0x02816a7c in (Microsoft Word + 0x007f6fbc)
# 31 0x020f2b48 in (Microsoft Word + 0x000d3088)
# 32 0x020f2ab0 in (Microsoft Word + 0x000d2ff0)
# 33 0x0203e1e8 in (Microsoft Word + 0x0001e728)
# 34 0x02022cfc in (Microsoft Word + 0x0000323c)
# 35 0x02020380 in (Microsoft Word + 0x000008c0)
# 36 0x03072470 in (MicrosoftOffice2001Z + 0x0000cec0)
# 37 0x020200d4 in (Microsoft Word + 0x00000614)
# 38 0x02b0a26c in (Microsoft Word + 0x00aea7ac)
PPC Thread State:
srr0: 0x077fc778 srr1: 0x0200f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x077fc75c ctr: 0x9ff16df8 mq:0x00000000
r0: 0x00000000 r1: 0xbfff1a20 r2: 0x0759c000 r3:0x00000000
r4: 0x075d45f8 r5: 0xbfff1bb8 r6: 0x00000000 r7:0xeeeeeee1
r8: 0x000001f7 r9: 0x5548544d r10: 0x000001a0 r11:0xafaa9e70
r12: 0x9ff16df8 r13: 0x00000060 r14: 0x00000050 r15:0x0000000c
r16: 0x01b09010 r17: 0x00000000 r18: 0x076687d8 r19:0x067bafc0
r20: 0x00000c88 r21: 0x01a5c88c r22: 0x067baf10 r23:0x00000000
r24: 0x0000056c r25: 0xffffffff r26: 0x068193d8 r27:0xbfff1b00
r28: 0xbfff1c2c r29: 0xbfff1bb8 r30: 0x075bb8cc r31:0xbfff1c2c
Thread 1:
# 1 0x9fe2cdf8 in mach_waituntil + 0x00000008 (libSystem.B.dylib + 0x00040df8)
# 2 0x9fe2cbc4 in _nanosleep + 0x00000184 (libSystem.B.dylib + 0x00040bc4)
# 3 0x9fe2c9ec in _sleep + 0x0000008C (libSystem.B.dylib + 0x000409ec)
# 4 0x0078c15c in _MerpUnregisterCFMFragment + 0x00000BAC (ShMem + 0x0006715c)
# 5 0x0078b628 in _MerpUnregisterCFMFragment + 0x00000078 (ShMem + 0x00066628)
# 6 0x0078b754 in _MerpUnregisterCFMFragment + 0x000001A4 (ShMem + 0x00066754)
# 7 0x0078c234 in _MerpUnregisterCFMFragment + 0x00000C84 (ShMem + 0x00067234)
# 8 0x9fe17904 in _pthreadbody + 0x0000005C (libSystem.B.dylib + 0x0002b904)
PPC Thread State:
srr0: 0x9fe2cdf8 srr1: 0x0000f030 vrsave: 0x00000000
xer: 0x00000004 lr: 0x9fe2cbc4 ctr: 0x9fe2cdf0 mq:0x00000000
r0: 0xffffffa6 r1: 0xf0080a40 r2: 0x02794079 r3:0x00000005
r4: 0x971e0This appears to be quite common, endemic even on macs
I have rarely seen any posts to that effect!
it is a program made for Macs
By Microsoft.
I am running the same version of Word (and the rest of Office) and they have never crashed in three years of use on Tiger and 3 months on Leopard.
What operating system are you using?
For how long has this been going on?
Do you use Macros?
It may be worth using the uninstaller to delete the application and then re-install from the disk and update it again. -
Microsoft word constantly crashes
I have a 2009 macbook pro I have microsoft word 2008 on it but it constantly crashes! Needless to say this is infuriating and I'm about to throw the **** thing out a window before smashing it to pieces with a sledgehammer. Not really, but I want to. Anyway, heres the error message i keep getting, maybe one of you can make sense of it
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2011-11-17 21:00:05 -0500
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.2.0.090605
Crashed Module Name: MicrosoftOffice
Crashed Module Version: unknown
Crashed Module Offset: 0x000b8c2d
Blame Module Name: MicrosoftOffice
Blame Module Version: unknown
Blame Module Offset: 0x000b8c2d
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x01ed0c2d in _MsoFCreateDisplayManager + 0x00004361 (MicrosoftOffice + 0x000b8c2d)
# 2 0x00b72df0 in _wdGetApplicationObject + 0x004346EA (Microsoft Word + 0x00b71df0)
# 3 0x00b76776 in _wdGetApplicationObject + 0x00438070 (Microsoft Word + 0x00b75776)
# 4 0x00b76d8a in _wdGetApplicationObject + 0x00438684 (Microsoft Word + 0x00b75d8a)
# 5 0x00441428 in _wdCommandDispatch + 0x0011D1F4 (Microsoft Word + 0x00440428)
# 6 0x00b6bb69 in _wdGetApplicationObject + 0x0042D463 (Microsoft Word + 0x00b6ab69)
# 7 0x00afa197 in _wdGetApplicationObject + 0x003BBA91 (Microsoft Word + 0x00af9197)
# 8 0x022d028a in _ImmUseInputWindowForMac + 0x00000BC8 (MicrosoftOffice + 0x004b828a)
# 9 0x022c4058 in _SendMessageA + 0x00000104 (MicrosoftOffice + 0x004ac058)
# 10 0x022df092 in _WrapViewInWLMWrapper + 0x00002CAE (MicrosoftOffice + 0x004c7092)
# 11 0x022df1d9 in _WrapViewInWLMWrapper + 0x00002DF5 (MicrosoftOffice + 0x004c71d9)
# 12 0x0168c674 in MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 0x000006F4 (MicrosoftComponentPlugin + 0x000a5674)
# 13 0x0168b490 in MHIView::GetMHIView(OpaqueControlRef*) + 0x000000F0 (MicrosoftComponentPlugin + 0x000a4490)
# 14 0x016832bc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009c2bc)
# 15 0x984bcecf in .objc_class_name_IMKInkInputSession + 0x98177577 (HIToolbox + 0x00007ecf)
# 16 0x984bc196 in .objc_class_name_IMKInkInputSession + 0x9817683E (HIToolbox + 0x00007196)
# 17 0x984bbff5 in .objc_class_name_IMKInkInputSession + 0x9817669D (HIToolbox + 0x00006ff5)
# 18 0x984e4131 in .objc_class_name_IMKInkInputSession + 0x9819E7D9 (HIToolbox + 0x0002f131)
# 19 0x984e3a85 in .objc_class_name_IMKInkInputSession + 0x9819E12D (HIToolbox + 0x0002ea85)
# 20 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 21 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 22 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 23 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 24 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 25 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 26 0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
# 27 0x984e2aab in .objc_class_name_IMKInkInputSession + 0x9819D153 (HIToolbox + 0x0002daab)
# 28 0x984e26f1 in .objc_class_name_IMKInkInputSession + 0x9819CD99 (HIToolbox + 0x0002d6f1)
# 29 0x984e2641 in .objc_class_name_IMKInkInputSession + 0x9819CCE9 (HIToolbox + 0x0002d641)
# 30 0x984eba94 in .objc_class_name_IMKInkInputSession + 0x981A613C (HIToolbox + 0x00036a94)
# 31 0x984eb4a9 in .objc_class_name_IMKInkInputSession + 0x981A5B51 (HIToolbox + 0x000364a9)
# 32 0x90a2ce02 in .objc_class_name___CFx606449CPF + 0x908991D6 (CoreFoundation + 0x00080e02)
# 33 0x909e8439 in .objc_class_name___CFx606449CPF + 0x9085480D (CoreFoundation + 0x0003c439)
# 34 0x909e8291 in .objc_class_name___CFx606449CPF + 0x90854665 (CoreFoundation + 0x0003c291)
# 35 0x984ea004 in .objc_class_name_IMKInkInputSession + 0x981A46AC (HIToolbox + 0x00035004)
# 36 0x984e9cf7 in .objc_class_name_IMKInkInputSession + 0x981A439F (HIToolbox + 0x00034cf7)
# 37 0x98672255 in .objc_class_name_IMKInkInputSession + 0x9832C8FD (HIToolbox + 0x001bd255)
# 38 0x016d54f8 in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ee4f8)
# 39 0x00af1aa7 in _wdGetApplicationObject + 0x003B33A1 (Microsoft Word + 0x00af0aa7)
# 40 0x00afab5b in _wdGetApplicationObject + 0x003BC455 (Microsoft Word + 0x00af9b5b)
# 41 0x022ce564 in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004b6564)
# 42 0x00adfef8 in _wdGetApplicationObject + 0x003A17F2 (Microsoft Word + 0x00adeef8)
# 43 0x00002902 in __mh_execute_header + 0x00001902 (Microsoft Word + 0x00001902)
# 44 0x00002829 in __mh_execute_header + 0x00001829 (Microsoft Word + 0x00001829)
X86 Thread State:
eax: 0x00000003 ebx: 0xbfffe2a0 ecx: 0x00000000 edx:0x00000001
edi: 0x1f1dc098 esi: 0x00000003 ebp: 0xbfffde88 esp:0xbfffdcd0
ss: 0x0000001f eip: 0x01ed0c2d cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010206
Thread 1:
# 1 0x9232d982 in __dispatch_hw_config + 0x9216D99A (libSystem.B.dylib + 0x00027982)
# 2 0x9232d559 in __dispatch_hw_config + 0x9216D571 (libSystem.B.dylib + 0x00027559)
# 3 0x9232d2fe in __dispatch_hw_config + 0x9216D316 (libSystem.B.dylib + 0x000272fe)
# 4 0x9232cd81 in __dispatch_hw_config + 0x9216CD99 (libSystem.B.dylib + 0x00026d81)
# 5 0x9232cbc6 in __dispatch_hw_config + 0x9216CBDE (libSystem.B.dylib + 0x00026bc6)
X86 Thread State:
eax: 0x0000016b ebx: 0x9232dfd6 ecx: 0xb0080d5c edx:0x9232d982
edi: 0xa02911ec esi: 0xb0080ed8 ebp: 0xb0080ef8 esp:0xb0080d5c
ss: 0x0000001f eip: 0x9232d982 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 2:
# 1 0x9230720e in __dispatch_hw_config + 0x92147226 (libSystem.B.dylib + 0x0000120e)
# 2 0x923a6f78 in __dispatch_hw_config + 0x921E6F90 (libSystem.B.dylib + 0x000a0f78)
# 3 0x01b27d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01b273e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01b2746c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01b27f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 8 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x9238e6d4 ecx: 0xb0184a6c edx:0x9230720e
edi: 0x000055f2 esi: 0x6c5436fc ebp: 0xb0184ad8 esp:0xb0184a6c
ss: 0x0000001f eip: 0x9230720e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000202
Thread 3:
# 1 0x923ce422 in __dispatch_hw_config + 0x9220E43A (libSystem.B.dylib + 0x000c8422)
# 2 0x0175bb76 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174b76)
# 3 0x01667b50 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080b50)
# 4 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 5 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 6 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0x000c0194 ebx: 0x01667aff ecx: 0xb020fd4c edx:0x923ce422
edi: 0x04000000 esi: 0xb020ff34 ebp: 0xb020fd68 esp:0xb020fd4c
ss: 0x0000001f eip: 0x923ce422 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 4:
# 1 0x92341fae in __dispatch_hw_config + 0x92181FC6 (libSystem.B.dylib + 0x0003bfae)
# 2 0x0175bc01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174c01)
# 3 0x016677fe in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000807fe)
# 4 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 5 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 6 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0x00000193 ebx: 0x0166776f ecx: 0xb0313cbc edx:0x92341fae
edi: 0xb0313ed4 esi: 0xb0313f44 ebp: 0xb0313ce8 esp:0xb0313cbc
ss: 0x0000001f eip: 0x92341fae cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000286
Thread 5:
# 1 0x9230714e in __dispatch_hw_config + 0x92147166 (libSystem.B.dylib + 0x0000114e)
# 2 0x01667f13 in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080f13)
# 3 0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
# 4 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 5 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffda ebx: 0x9400dbd6 ecx: 0xb0395e6c edx:0x9230714e
edi: 0xb0395f46 esi: 0x00000000 ebp: 0xb0395e98 esp:0xb0395e6c
ss: 0x0000001f eip: 0x9230714e cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 6:
# 1 0x9230715a in __dispatch_hw_config + 0x92147172 (libSystem.B.dylib + 0x0000115a)
# 2 0x92363ac8 in __dispatch_hw_config + 0x921A3AE0 (libSystem.B.dylib + 0x0005dac8)
# 3 0x93ffbecd in __gTECMasterGlobals + 0x93CCEE69 (CarbonCore + 0x00046ecd)
# 4 0x93ffbc0b in __gTECMasterGlobals + 0x93CCEBA7 (CarbonCore + 0x00046c0b)
# 5 0x9401fe33 in __gTECMasterGlobals + 0x93CF2DCF (CarbonCore + 0x0006ae33)
# 6 0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
# 7 0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
X86 Thread State:
eax: 0xffffffd9 ebx: 0x923348d2 ecx: 0xb01029bc edx:0x9230715a
edi: 0xa0490494 esi: 0xa0490460 ebp: 0xb0102a48 esp:0xb01029bc
ss: 0x0000001f eip: 0x9230715a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Loaded modules:
0: Microsoft Word (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versio ns/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUr lMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micros oftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions /12/MicrosoftOLEAutomation
6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Powe rPlantCore
10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mic rosoftOffice
11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPla nt
12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micro softOleo
14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/1 2/MicrosoftChartPlugin
16: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
17: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
19: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
21: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
22: EnglishSpeller (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
23: AudioIPCPlugIn (1.1.6 Reg=English Loc=0x0000): /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
24: AppleHDAHALPlugIn (1.9.9f12 Reg=English Loc=0x0000): /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
25: JapaneseProofing (12.2.0.090605 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
26: EnglishGrammar (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
27: SoundManagerComponents (3.9.4 Reg=English Loc=0x0000): /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
28: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
29: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
30: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
31: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
32: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
33: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
34: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
35: CommerceCore: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
36: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
37: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
38: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
39: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
40: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
41: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
42: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
43: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
44: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
45: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
46: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
47: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
48: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
49: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
50: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
51: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
52: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
53: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
54: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
55: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
56: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
57: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
58: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
59: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
60: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
61: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
62: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
63: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
64: RawCamera (546 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
65: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
66: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
67: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
68: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
69: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
71: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
72: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
73: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
74: libkxld.dylib: /usr/lib/system/libkxld.dylib
75: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
76: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
77: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
78: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
79: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
80: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
81: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
82: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
83: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
84: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
85: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
86: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
87: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
88: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
89: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
90: libcups.2.dylib: /usr/lib/libcups.2.dylib
91: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
92: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
93: libtidy.A.dylib: /usr/lib/libtidy.A.dylib
94: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
95: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
96: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
97: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
98: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
99: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
100: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
101: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
102: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
103: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
104: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
105: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
106: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
107: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
108: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
109: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
110: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
111: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
112: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
113: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
114: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
115: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
116: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
117: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
118: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
119: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
120: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
121: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
122: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
123: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
124: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
125: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
126: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
127: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
128: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
129: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
130: libauto.dylib: /usr/lib/libauto.dylib
131: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
132: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
133: liblangid.dylib: /usr/lib/liblangid.dylib
134: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
135: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
136: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
137: libz.1.dylib: /usr/lib/libz.1.dylib
138: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
139: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
140: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
141: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
142: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
143: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
144: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
145: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
146: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
147: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.6.6 (Build 10J567)
CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1066
Screen: 1280 x 720, depth = 32, ltbr = 0, 0, 720, 1280
Screen: 1280 x 800, depth = 32, ltbr = -1280, 0, 800, 0
Microsoft Application Information:
Error Reporting UUID: 31DB5E00-72EB-41E3-B249-E39147516681
Time from launch: 0 hours, 2 minutes, 36 seconds
Total errors on this client: 18Hello, truthfully that's way to much info to hunt through, might Open Console & copy/paste the clues when a crash actually happens.
Other than that...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
If that doesn't help Reinstall the OS. -
Microsoft Word 2011 Crash on Startup
Hello,
I recently installed some new ram in my late-2008 13" Macbook. I put 8GB of 1067 MHz DDR3 RAM in, everything runs fine and the computer is much more responsive. However, I ran into one problem and it is with all the Microsoft Office products. When starting word or powerpoint it immediatly crashes and gives the report listed below. I tried to repair permissions and looked for the plist preference files but they are nowhere to be found in Library/Preferences (no Microsoft folder or com.microsoft files.
Here is the crash code, any ideas what I could do. Something tells me I will have to completely uninstall office and reinstall it, meaning I need to find the install discs.
Thanks!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-04-22 17:11:22 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.1.4.111121
Crashed Module Name: HIToolbox
Crashed Module Version: unknown
Crashed Module Offset: 0x001d5cd9
Blame Module Name: Microsoft Word
Blame Module Version: 14.1.4.111121
Blame Module Offset: 0x0012ab33
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x9caebcd9 in UnifyMenuList() + 0x00000206 (HIToolbox + 0x001d5cd9)
# 2 0x9caebd58 in GetUnifiedMenuList() + 0x0000001C (HIToolbox + 0x001d5d58)
# 3 0x9c955ead in _NormalizeMenu + 0x00000013 (HIToolbox + 0x0003fead)
# 4 0x9cb076e5 in _GetIndMenuItemWithCommandIDWithOptions(MenuData*, unsigned long, unsigned long, unsigned char, MenuData**, unsigned short*) + 0x00000046 (HIToolbox + 0x001f16e5)
# 5 0x9cb07cdb in _EnableMenuCommand + 0x00000047 (HIToolbox + 0x001f1cdb)
# 6 0x001a0b33 in __mh_execute_header + 0x0012AB33 (Microsoft Word + 0x0012ab33)
# 7 0x0009edfd in __mh_execute_header + 0x00028DFD (Microsoft Word + 0x00028dfd)
# 8 0x00079535 in __mh_execute_header + 0x00003535 (Microsoft Word + 0x00003535)
# 9 0x04d36293 in __WlmMain + 0x00000061 (WLMKernel + 0x00007293)
# 10 0x00078c85 in __mh_execute_header + 0x00002C85 (Microsoft Word + 0x00002c85)
# 11 0x00078c36 in __mh_execute_header + 0x00002C36 (Microsoft Word + 0x00002c36)
X86 Thread State:
eax: 0x00000000 ebx: 0x9caebae1 ecx: 0x00002060 edx:0x001d0700
edi: 0x798b7890 esi: 0x0000000c ebp: 0xc0071998 esp:0xc0071960
ss: 0x00000023 eip: 0x9caebcd9 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x975f190a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
# 2 0x900066a7 in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x000016a7)
X86 Thread State:
eax: 0x0000016b ebx: 0xac001c40 ecx: 0xb00805dc edx:0x975f190a
edi: 0xb0080720 esi: 0x900078a0 ebp: 0xb0080738 esp:0xb00805dc
ss: 0x00000023 eip: 0x975f190a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x975f102e
edi: 0x79332f00 esi: 0x95cf29d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0185000 ecx: 0xb0184f9c edx:0x975f102e
edi: 0x79332f80 esi: 0x95cf29d8 ebp: 0xb0184fc8 esp:0xb0184f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x975eed36 in _mach_wait_until + 0x0000000A (libsystem_kernel.dylib + 0x00016d36)
# 2 0x95c9cf10 in _sleep + 0x0000003F (libsystem_c.dylib + 0x00008f10)
# 3 0x0275c0ca in _MerpCreateSession + 0x00000B3F (merp + 0x000030ca)
# 4 0x0275b796 in _MerpCreateSession + 0x0000020B (merp + 0x00002796)
# 5 0x0275b721 in _MerpCreateSession + 0x00000196 (merp + 0x00002721)
# 6 0x0275ccbe in _MerpCreateSession + 0x00001733 (merp + 0x00003cbe)
# 7 0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 8 0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x0275bcb2 ecx: 0xb0206a7c edx:0x975eed36
edi: 0x4cf2cd4e esi: 0x00000902 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x975eed36 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000202
Thread 5:
# 1 0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0289000 ecx: 0xb0288f9c edx:0x975f102e
edi: 0x79333080 esi: 0x95cf29d8 ebp: 0xb0288fc8 esp:0xb0288f9c
ss: 0x00000023 eip: 0x975f102e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 6:
# 1 0x975f0bb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
# 2 0x97c5805f in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x000a005f)
# 3 0x0226a189 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c189)
# 4 0x97c17e59 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe59)
# 5 0x97c17e09 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fe09)
# 6 0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 7 0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0x0000014e ebx: 0x0226a12d ecx: 0xb030acec edx:0x975f0bb2
edi: 0xb030ad78 esi: 0x95ca570b ebp: 0xb030ad28 esp:0xb030acec
ss: 0x00000023 eip: 0x975f0bb2 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Loaded modules:
0: Microsoft Word (14.1.4.111121 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
2: MicrosoftSetupUI (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
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242: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
243: libkxld.dylib: /usr/lib/system/libkxld.dylib
244: libsystem_blocks.dylib: /usr/lib/system/libsystem_blocks.dylib
245: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
246: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
247: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
248: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.7.3 (Build 11D50b)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1073
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: B4FF39A7-E11D-443D-8944-9558C058C36B
Time from launch: 0 hours, 0 minutes, 1 seconds
Total errors on this client: 72Sounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
Good luck,
Clinton -
Microsoft Word 2011 crash after preview
I have a problem with Microsoft Word 2011. When I push the button for the preview I have a black screen and after the software crash. I have the following report. I'm sorry for my bad english.
Process: Microsoft Error Reporting [1479]
Path: /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
Identifier: com.microsoft.error_reporting
Version: 2.2.4 (2.2.4)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [116]
Date/Time: 2013-01-15 12:10:40.532 +0100
OS Version: Mac OS X 10.7.5 (11G63)
Report Version: 9
Interval Since Last Report: 122081 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 8486 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: B447E581-CEB4-47F1-9925-1EAA09DF36ED
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000019900f76
VM Regions Near 0x19900f76:
VM_ALLOCATE 0000000006800000-00000000077fc000 [ 16.0M] rw-/rw- SM=ALI
-->
__TEXT 000000008fe2c000-000000008fe5f000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Application Specific Information:
objc[1479]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.microsoft.error_reporting 0x000488b0 0x1000 + 293040
1 com.microsoft.error_reporting 0x00048cef 0x1000 + 294127
2 com.microsoft.error_reporting 0x000490e8 0x1000 + 295144
3 com.microsoft.error_reporting 0x000077f9 0x1000 + 26617
4 com.microsoft.error_reporting 0x0000705c 0x1000 + 24668
5 com.microsoft.error_reporting 0x00006d11 0x1000 + 23825
6 com.microsoft.error_reporting 0x0000672c 0x1000 + 22316
7 com.apple.Foundation 0x92566df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
8 com.apple.CoreFoundation 0x93400903 ___CFXNotificationPost_block_invoke_1 + 275
9 com.apple.CoreFoundation 0x933cb688 _CFXNotificationPost + 2776
10 com.apple.Foundation 0x92551fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
11 com.apple.AppKit 0x96106ba9 -[NSApplication _postDidFinishNotification] + 259
12 com.apple.AppKit 0x9610689f -[NSApplication _sendFinishLaunchingNotification] + 84
13 com.apple.AppKit 0x961053c0 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277
14 com.apple.AppKit 0x961050d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
15 com.apple.CoreFoundation 0x934191c8 -[NSObject performSelector:withObject:withObject:] + 72
16 com.apple.Foundation 0x9258c0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
17 com.apple.Foundation 0x9258ae75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
18 com.apple.Foundation 0x9258ac49 _NSAppleEventManagerGenericHandler + 234
19 com.apple.AE 0x9b3f3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
20 com.apple.AE 0x9b3dcb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
21 com.apple.AE 0x9b3dca54 aeProcessAppleEvent + 253
22 com.apple.HIToolbox 0x9394da86 AEProcessAppleEvent + 103
23 com.apple.AppKit 0x96102157 _DPSNextEvent + 1301
24 com.apple.AppKit 0x96101752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
25 com.apple.AppKit 0x960fdac1 -[NSApplication run] + 911
26 com.apple.AppKit 0x9638eac5 NSApplicationMain + 1054
27 com.microsoft.error_reporting 0x00004147 0x1000 + 12615
28 com.microsoft.error_reporting 0x00003b67 0x1000 + 11111
29 com.microsoft.error_reporting 0x00003a95 0x1000 + 10901
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9324a90a kevent + 10
1 libdispatch.dylib 0x92372e04 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x92371853 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9324a02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x93301ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x933036fe start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x0004821b ecx: 0x00000016 edx: 0x19180c32
edi: 0x0004f52b esi: 0x19900f76 ebp: 0xbfffe768 esp: 0xbfffe5e0
ss: 0x00000023 efl: 0x00010202 eip: 0x000488b0 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x19900f76
Logical CPU: 6
Binary Images:
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0x8fe2c000 - 0x8fe5eaa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
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0x9b8e1000 - 0x9b91eff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <007A1877-E981-3007-A8FA-9B179F4ED6D1> /usr/lib/libcups.2.dylib
0x9b91f000 - 0x9ba0fff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x9ba10000 - 0x9ba3aff1 com.apple.CoreServicesInternal (113.19 - 113.19) <F7A309D1-DCB4-38DE-8248-E16D0182AA6C> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x9ba3b000 - 0x9ba83ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x9c0a0000 - 0x9c0adfff libGL.dylib (??? - ???) <A72F14F7-1836-34AB-9F08-67836CB966E4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9c0ae000 - 0x9c0b6ff3 libunwind.dylib (30.0.0 - compatibility 1.0.0) <E8DA8CEC-12D6-3C8D-B2E2-5D567C8F3CB5> /usr/lib/system/libunwind.dylib
0x9c0b7000 - 0x9c0e2fff com.apple.GSS (2.2 - 2.0) <2C468B23-FA87-30B5-B9A6-8C5D1373AA30> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9c0e3000 - 0x9c108ff9 libJPEG.dylib (??? - ???) <743578F6-8C0C-39CC-9F15-3A01E1616EAE> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9c1cd000 - 0x9c1fbfe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <30189C33-6ADD-3142-83F3-6114B1FC152E> /usr/lib/libSystem.B.dylib
0x9c2d6000 - 0x9c4ceff7 com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9c4cf000 - 0x9c4d3ff3 libsystem_network.dylib (??? - ???) <62EBADDA-FC72-3275-AAB3-5EDD949FEFAF> /usr/lib/system/libsystem_network.dylib
0x9c737000 - 0x9c7cdff7 com.apple.LaunchServices (480.40 - 480.40) <D5C0DEF9-398C-3742-8C4E-875C3365EC8B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x9c816000 - 0x9c8ecaab libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <2E272DCA-38A0-3530-BBF4-47AE678D20D4> /usr/lib/libobjc.A.dylibSounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
Good luck,
Clinton -
Microsoft Word 2004 crashes repeatedly
Hello. I am running Word 2004 on an older Mac G4. It is running OS X 10.4.11.
Word has been continuously crashing for months. I tried repairing permissions, trashing Office and reinstalling a new version of it (which makes me think it's not Word with the problem), and trashing the preferences. None of this has helped and it still sporadically crashes (and doesn't save what I've been working on) which is extremely hindering my work.
Any suggestions on what else I can do to try and fix the problem or even figure out what the problem is? It just crashes and that screen that says "Microsoft Word unexpectedly quit" comes up.
Thank you!Hi,
I was wondering if you were able to resolve the issue. I recently had my computer in for repairs. They've changed the hard drive and erased my whole data which I asked to be saved. Anyway, since then word 2004 is acting weird and keeps crashing every 10-15 seconds. My main use of the computer is for word processing and it is dead to me now. Apple "genious' says it is a problem with Microsoft and not them. But it was working just fine before they replaced the hard drive and update the system
now, I am even more hesitating to update leopard which I heard similar problems occurring with Office.
To be honest, without the Office, MAC has no charm for me. I exchange files with PC users and I need my computer to do that easily.
So, anyway, have you had any luck to fix it? Please let me know. I desperately need help! -
Microsoft Word Intermittently Crashing After Installing Mountain Lion
After installing Mountain Lion (10.8), Microsoft Word 2011 (v 14.2.3, currently the latest update) is intermittently crashing. This is not the error I have seen reported elsewhere where Word crashses on start up. Rather, it starts fine, runs for a while, then suddently freezes and gives an error message. Unfortunately I do not remember the full error message, but it stated something like "Microsoft Office cannot write to the hard drive..." I was prevously running Microsoft Office 2011 and had no problems until upgrading to Mountain Lion.
So far I tried repaired disk permissions, both via the disk utility application and by restarting while holding down the option key to boot into disk utility directly. This did not solve the problem.
I also checked the activity monitor, because after crashing the computer starts running very hot. The activity monitor shows a process called "mtmd", which is using 50-80% of the CPU. This activity seems to persist until the computer is restarted again.
I also checked fonts in Font Book, but there appear to be no duplicate fonts, which I thought might cause a problem in Word.
Any suggestions would be greatly appreciated.Hi there,
I've been getting the same error message for teh last few days. Word and Mountain Lion seemed to be playing well together until the last MS update (now running Word 2011 14.2.3). Fans go into overdrive and always a reboot required. Additionally, my DOCX is gone from where it was saved and in place only a word.tmp file remains. Sometimes I can open the temp file and recover all of the data but sometimes not. Luckily Time Machine has saved me on both occasions when the tmp file wouldn't open.
Excel and Powerpoint are currently running very smoothly (in fact I dare say better than previously).
I've tried running the DOCX from local drives and two external drives all with the identical results. However, after this occurring for the nth time I noticed that it seems to occur when Time Machine kicks in. I'm presently testing it with Time Machine turned off and all seems ok. Though it does kind of defeat the purpose! -
Hi,
I found that my word 2008 always crashes when I change any setting that need to be saved when quitting. For example, the most common one is that I always want to print two-sided to save paper. Whenever I changed the print setting, it will crash when I quit the word (after all documents have been successful saved and closed). It seems that I don't have certain privilege to save the changes, but I am already the administrator. Anyone has similar problems? How do I solve it?
Thanks a lot!!!!Hi FishSailor;
You might have better luck with your Microsoft Word question if you ask it over on the Microsoft Forums.
Allan -
Microsoft word 2008 crashes abruptly when trying to use track changes
Hi,
I believe this may be related to recently downloading Yosemite:
Every time I try to use Microsoft Word (2008) with "track changes" on, Word shuts off abruptly.
Has any one else had this problem? Is there a way to fix it?
I've already tried Disk Utility - disk & disk permissions repair.
Help would be greatly appreciated.
Thanks.You should note that this forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office or your question in any way. If you have issues or questions about Office, it's probably best you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums -
Interfacing with microsoft word program
Just purchased my macbook pro 13, 2012 and wondered what apple apps to buy
as to use incoming microsoft word, etcYou should buy MS Office for Mac 2011. It is the only app that is fully compatible with PC MS Office, Word, Excel and the like.
-
Microsoft word program deleted
I have deleted microsoft word by accident! how can i retreive it? do i need to reinstall it and if so which disc should i use? thanks for any help
(novice)Reinstall Office, Word will be replaced, no need to uninstall Office first.
-
Microsoft word frequently crashing, computer running slow
Hi, I've been having some computer problems lately and am looking for insight.
I am using a 2.53 ghz MacBook Pro intel core duo. I am using Word 2008 version 12.1.0. The computer seems to be running slowly in general, but is having particular problems with microsoft word. I have included my etrecheck below. I've already uninstalled virtualbox, so I'm not sure why those kernal extensions are still running. I also just used disk utility to repair permissions, since it seemed like that was a common suggestion. Hopefully that will speed things up, but I'm not optimistic.
EtreCheck version: 1.9.11 (43) - report generated June 15, 2014 9:59:10 AM PDT
Hardware Information:
MacBook Pro (15-inch, 2.53GHz, Mid 2009)
MacBook Pro - model: MacBookPro5,4
1 2.53 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 9400M - VRAM: 256 MB
System Software:
Mac OS X 10.6.8 (10K540) - Uptime: 0 days 1:7:21
Disk Information:
FUJITSU MJA2250BH FFS G1 disk0 : (232.89 GB)
(null) (disk0s1) <not mounted>: 200 MB
Macintosh HD (disk0s2) / [Startup]: 232.57 GB (78.47 GB free)
HL-DT-ST DVDRW GS23N
USB Information:
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Kernel Extensions:
[kext loaded] com.bresink.driver.BRESINKx86Monitoring (7.0) Support
[kext loaded] com.cisco.nke.ipsec (2.0.1) Support
[kext loaded] com.jft.driver.PdaNetDrv (1.0.64) Support
[kext loaded] org.virtualbox.kext.VBoxDrv (4.1.2) Support
[kext loaded] org.virtualbox.kext.VBoxNetAdp (4.1.2) Support
[kext loaded] org.virtualbox.kext.VBoxNetFlt (4.1.2) Support
[kext loaded] org.virtualbox.kext.VBoxUSB (4.1.2) Support
[kext loaded] xxx.qnation.PeerGuardian (1.1.9) Support
Startup Items:
CiscoVPN: Path: /System/Library/StartupItems/CiscoVPN
VirtualBox: Path: /Library/StartupItems/VirtualBox
Problem System Launch Daemons:
[running] com.jft.PdaNetMac.plist Support
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.cloudpath.maccmd.plist Support
[running] com.examsoft.softest.service.plist Support
[loaded] com.google.keystone.daemon.plist Support
[not loaded] org.eyebeam.SelfControl.plist Support
[loaded] org.macosforge.xquartz.privileged_startx.plist Support
[loaded] xxx.qnation.PeerGuardian.kextload.plist Support
Launch Agents:
[loaded] com.citrix.AuthManager_Mac.plist Support
[running] com.citrix.ReceiverHelper.plist Support
[running] com.citrix.ServiceRecords.plist Support
[loaded] com.examsoft.softest.plist Support
[loaded] com.google.keystone.agent.plist Support
[loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist Support
[not loaded] com.codecm.uploader.plist Support
[not loaded] com.facebook.videochat.[redacted].plist Support
[not loaded] com.mlbam.nexdef.plist Support
[not loaded] com.spotify.webhelper.plist Support
[not loaded] com.valvesoftware.steamclean.plist Support
[not loaded] org.virtualbox.vboxwebsrv.plist Support
User Login Items:
Dropbox
Internet Plug-ins:
o1dbrowserplugin: Version: 5.4.2.18903 Support
JavaPlugin2_NPAPI: Version: 13.5.0
Google Earth Web Plug-in: Version: 7.1 Support
OVSHelper: Version: 1.1 Support
Flip4Mac WMV Plugin: Version: 2.4.4.2 Support
net.juniper.DSSafariExtensions: Version: (null) Support
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
DivXBrowserPlugin: Version: 2.2 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
CitrixICAClientPlugIn: Version: 11.7.0 - SDK 10.7 Support
googletalkbrowserplugin: Version: 5.4.2.18903 Support
AdobePDFViewer: Version: 9.5.5 Support
QuickTime Plugin: Version: 7.6.6
Safari Extensions:
codec-M: Version: 1.0.0.1
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.145
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.2
User Internet Plug-ins:
Picasa: Version: 1.0 Support
3rd Party Preference Panes:
Citrix ShareFile Sync Support
DivX Support
Flash Player Support
Flip4Mac WMV Support
Top Processes by CPU:
8% Google Chrome
4% WindowServer
0% Microsoft Word
0% activitymonitord
0% Activity Monitor
Top Processes by Memory:
156 MB Microsoft Word
131 MB Google Chrome
82 MB Dropbox
80 MB WindowServer
79 MB Google Chrome Helper
Virtual Memory Information:
1.57 GB Free RAM
1.44 GB Active RAM
287 MB Inactive RAM
467 MB Wired RAM
31.36 GB Page-ins
0 B Page-outsLook for possible solutions here:
http://www.thesafemac.com/mpg/
Ciao.
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