My mid2012 non-retina 13" MacBook Pro freezes constantly
For a few days now, my MacBook Pro has been freezing every 10-30 seconds for about 10 seconds each time. It shows the spinning pinwheel, but I am able to swich desktops and use Mission Control. Every app I enter during the "freeze" will also freeze.
I tried reinstalling OS X 10.8 using recovery at boot. It took 20 hours to reinstall (took one hour to switch from 16 minutes remaining to 14 minutes remaining), end when it rebooted it had not been installed - my old user and all my stuff was still there. Very weird!
It takes about 10 minutes to boot in recovery, and even then the spinning pinwheel shows up all the time and i have to wait to even enter a menu.
There are no issues with my harddrive when I verify it in Disk Utility or in recovery mode Disk Utility. I have tried searching on the internet, but no issues have been similar to the one I am experiencing...
2.5 GHz Intel Core i5
8GB 1600MHz DDR3 (1x8GB module, the other slot was suddenly defect, so I had to remove it)
500GB 5400rpm HDD (with 250GB free space)
OS X 10.8.3 (12D78)
Does anyone know what the problem is? Thanks.
Since you installed the ram yourself, where did you get the ram? You also say the one slot became defective, instead of just removing the ram from that slot, move the ram still showing good to the defective slot. Will the MBP run in that configuration?
Can you replace the original ram and see if the MBP starts properly?
Installing ram will not void your warranty unless you damage something in the process. So the first task is to determine if the slot you say is bad is truely bad then determine if the ram is faulty.
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Can the Macbook Pro non Retina and Macbook Pro Retina have their battery replaced?
Can the Macbook Pro non Retina and Macbook Pro Retina have their battery replaced?
Yes. You have to take the computer to the Apple store to have it replaced.
Battery
http://www.apple.com/support/macbookair/service/battery/ -
HT204032 Does the non-Retina screen MacBook Pro have the ability to initiate Power Nap?
I've seen that the Retina screen MacBook Pros can use Power Nap from Apple's WWDC keynote but can the non-Retina screen MacBook Pros do that too? It has the same processor and close to the same RAM. Or is it because the Retina screen MacBook Pros have flash storage that they can do Power Nap? Thanks
From http://www.apple.com/osx/specs/ this is what is officially supported:
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How thick is the 1tb upgraded hdd in the non-retina 15" MacBook Pro?
Hi there.
Just wondering if the 1tb upgraded hdd in the non-retina 15" MacBook Pro is 9.5mm or 12.5mm thick?
I'm hoping to move this drive into the optical bay and use a 12.5mm drive that I already own in the main HDD bay.
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Appreciate your thoughts.
Many thanks in advance.Hey knigar,
Thanks for the question, and welcome to Apple Support Communities.
When troubleshooting issues with external displays, I find the following article provides the most relevant information:
Apple computers: Troubleshooting issues with video on internal or external displays
http://support.apple.com/kb/HT1573
Thanks,
Matt M. -
Should I get the MacBook Pro 13" with retina display or the non retina display MacBook Pro?
Hi, I am just about to start sixth form, and I am looking for a laptop/notebook to do my work on, I have always wanted a MacBook Pro so, as I have to use my own money to buy this I have decided to choose a MacBook Pro as my preferred device that I would like to buy. The problem that I am facing is that I'm not sure which want to go for. I will not be doing any editing of photos or videos, I will be using this mainly for creating documents, spreadsheets and presentations, on the other hand I will be using safari quite a lot. The reason why I want the Retina display version is because of the display the downside to this though is that the storage of the Retina versions isn't as much as the non retina versions and I will need quite a bit of storage for all of my work that I will be doing. I have the money though to upgrade the storage when it comes to ordering the product. Any advice, I will be grateful for. Thanks
Another thing to consider is that the Retina MBP does not have an optical drive. You will need to purchase an external optical drive. The non-Retina MBP do have an optical drive.
I do not know what sixth form is. If it has anything to do w/education, you should check into Apple - Education Discounts -
Macbook pro freezes constantly -HELP
Please please help. It's driving me nuts. My macbook pro early 2011 started freezing, with lines on the screen and I am have to force shut down evertime.
It first started happening about a month ago, like 3 times in a row in one hour, then I followed a series of procedures that I found here in the forums and stoped, then since yesterday started happening again, and the computer doesn't last more than 10 min without freezing. without doing anything in particular, like just using chrome.
I have started up in safe-mode, I have used disk utility etc.
Note: I installed 2 new memories of 8GB each..could it be this?
Can anyone suggest anything before I have to take it to an apple store? I live in Rio de Janeiro and they take 15 days just to inspect the computer! I can't be this long without computer!!
Many thanks in advancesubtilography wrote:
I installed it on the april 8th, and the first time my mac froze was on the 23rd of April.
It's not unusual for problems in RAM to show up intermittently after installing it.
Lines on the screen is usual for such a recent issue machine that's broken in already, unless it was abused or overheated, or subjected to a lot of dust clogging the cooling fins behind the fans.
Run a extended Hardware Test overnight, if the RAM is the problem it might find it.
Apple: Hardware Test
Need to have a Internet connection, hold the D key down for quite some time while booting the machine to load it from Apple's servers.
You also can use MemTest or Rember with no other programs running to ensure most of the RAM is being accessed.
http://www.kelleycomputing.net/Rember/
Replace the factory RAM, and if you have to return the new RAM, make sure to buy from a qaulity vendor like Crucial.com or OtherWorld computing which TEST the RAM to make sure it works as intended the first time.
PC RAM or discount RAM can be very problemic and just cost more in shipping and labor, especially on a Mac laptop. -
Which (non retina) 15 macbook pro to buy 2.3 or 2.6
Lost a lot of confidence in apples direction lately with all the dumbing down and simplifying professional tools to the point of rendering them largely ineffective.
I have to update my notebook which is my primary computer. My core work is in Aperture, also video editing with final cut express HD
I have a late 2008 macbook products, dual core and need faster processing to accommodate new cameras (blasted pixel rush) and HD 1080p video in addition to wanting to be able to stream my desktop to apple tv directly.
I will get the high resolution screen but NOT the retina display
I am also instantly upgrading to 16 gb ram through OWC. so 4/8 gb is immaterial, and I back up to a string of harddrives, needing at present 1gb annually for the stills stuff. Effectively I will upgrade later to 1gb hard drive.
I want to understand what the difference to me will be between the 2.3ghz and 2.6ghz macbooknpro pro's to my two main usage. (I also have just upgraded to the latest kitty cat software from Lion and not impressed) and will be getting my Garmin software back az well as all my windows xp stuff onto parallels once I have brought the new version. Mapping GIS software mainly but doesn't appear as hard working as Aperture on my drum scanned tiff files.
I don't think there is anything noticeable between 2.3 and 2.6, but it's more in the video memory of 512 vs 1gb that I think will make a difference.
Can anyone clarify for me.
In Aperture where I would like to see an improvement is when working on scanned 100mb files and tweaking say black point and seeing the difference happen live. My current mbp struggle with multiple files and hangs alot here.
Oh and I am buying this weekend. Thanks in advanceIt's a shame that you are in a rush. This is what would get if i were in your situation:
http://store.apple.com/us/product/G0NG3LL/A
Not a retina, but a display that matches HD pixel for pixel and is also excellent performance, both CPU and GPU.
I know, I have one.
Ciao. -
My MacBook Pro freezes constantly,
giving me the little spinning color wheel. Sometimes it is frozen for several minutes at a time, and then it will work again for a minute or two, and then freeze again. Please help!! (I'm a new Mac user!)
If your hard drive is too full, you can get that sluggishness as Virtual Memory struggles to find qualifying block to which it can write data.
Highlight your hard drive icon on the desktop and press the keys command and i on the keyboard at the same time. The resulting "Get Info" window with show you how much of the hard drive is used: -
My macbook pro freezes in safari or google chrome or just shuts down all together
My MacBook Pro freezes constantly when using Safari or Google Chrome. I have to reset to continue with anything.
It happens more often when using Java to play games and sometimes just closes the browser.I don't know if we are experiencing the same problem, but this is what I did and it seemed to work for me so far.
Before anything I had to hard restart my laptop. hold power button until off then turn back on.
In Finder click on Go, then click Go to Folder. in the dialogue box type
/var/db/crls
In that folder there are two files that you need to move to the trash
crlcache.db
ocspcache.db
You will need to type in your password to move these to the trash.
Restart your computer and then Empty the Trash. It is very important that you empty the trash afterwards. I forgot to do this the first time and I had to restart the whole process. It has been a few days and I have been without any problems.
I am not claiming this process to be my own, I found it on another discussion thread and it worked for me. I don't have a link to it because I had to use someone else's computer and had no luck trying to find it again. This is the procedure I followed, I do remember it well and I wrote down the steps because I had to do it twice and got tired of combing through all of the websites I have searched looking for a fix to my problem. Hopefully this helps, and try it at your own risk of course.
Let me know if you try it and it works or not, good luck. -
Late 2012 13-in Retina MacBook Pro Freezing
I am having a problem with my MacBook Pro freezing and I cannot for my life figure out why. It seems that this started occuring about a month after my update to 10.8.5 and I have not installed any new programs since doing so. The screen will flash blue quickly (not every time) and then my keyboard and trackpad are un-responsive for 30-seconds to a minute. I took it to an Apple store and they thought it might have something to do with Apple TV but offered no real solution. I have bluetooth totally turned off as well. Here is my information, any help would be greatly appreciated:
Hardware Information:
MacBook Pro (Retina, 13-inch, Late 2012)
MacBook Pro - model: MacBookPro10,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 768 MB
System Software:
OS X 10.8.5 (12F37) - Uptime: 0 days 0:8:31
Disk Information:
APPLE SSD SM256E disk0 : (251 GB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 250.14 GB (189.75 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.akamai.single-user-client.plist
User Login Items:
iTunesHelper
Dropbox
3rd Party Preference Panes:
Akamai NetSession Preferences
Flash Player
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
JavaAppletPlugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
Silverlight.plugin
SoShare.plugin
Unity Web Player.plugin
User Internet Plug-ins:
Bad Fonts:
None
Top Processes by CPU:
2% WindowServer
2% EtreCheck
1% fontd
1% syncdefaultsd
0% mds
0% coreservicesd
0% com.apple.iCloudHelper
0% Safari
0% Dropbox
0% mtmd
Top Processes by Memory:
205 MB WebProcess
82 MB App Store
82 MB Dock
74 MB Safari
72 MB WindowServer
66 MB mds
66 MB Dropbox
49 MB installd
25 MB NotificationCenter
25 MB EtreCheck
Virtual Memory Statistics
5.06 GB Free RAM
1.15 GB Active RAM
254 MB Inactive RAM
1.54 GB Wired RAM
389 MB Page-ins
0 B Page-outsBack up all data immediately as your boot drive may be failing.
This diagnostic procedure will query the system log for messages that may indicate a hardware fault. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that. -
Macbook pro freezes alot runs slow
My 2011 Macbook pro freezes alot when multiple web pages are open and when I open programs its often really slow. I have seen a bunch of people recommend etresoft. I ran the check and here are my results. Would really appreciate someone helping me. I have looked into possibly upgrading ram anything on the hard drive I should upgrade?
Problem description:
slow opening programs sometime freezes
EtreCheck version: 2.1.5 (108)
Report generated December 23, 2014 at 2:59:21 PM EST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.8 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 18:14:29
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (699.12 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS23NR
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Remove]
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.avatron.AVExFramebuffer (1.7 - SDK 10.9) [Support]
[loaded] com.avatron.AVExVideo (1.7 - SDK 10.9) [Support]
/System/Library/Extensions
[not loaded] com.MCCI.SLAB_USBtoUART (1.02.0f2) [Support]
Launch Agents: ℹ️
[invalid?] com.divx.dms.agent.plist [Support]
[invalid?] com.divx.update.agent.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[invalid?] com.sharpcast.xfsmond.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[invalid?] com.divx.agent.postinstall.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[running] com.spotify.webhelper.plist [Support]
User Login Items: ℹ️
Air Display Host Application (/Applications/Air Display Host.app)
HPEventHandler UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
SymSecondaryLaunch UNKNOWN (missing value)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 40 Check version
SkyCaddiePlugIn: Version: 1.02 [Support]
Default Browser: Version: 600 - SDK 10.10
SlingPlayer: Version: Unknown - SDK 10.8 [Support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.0.61118.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.3 - SDK 10.6 [Support]
AdobePDFViewer: Version: 10.1.13 [Support]
DirectorShockwave: Version: 12.0.7r148 - SDK 10.6 [Support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video> [Installed]
Searchme [Installed] Adware! [Remove]
Amazon Shopping Assistant [Installed] Adware! [Remove]
Ebay Shopping Assistant [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Connect360 [Support]
Flash Player [Support]
Growl [Support]
Java [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% System Information
10% WindowServer
7% Google Chrome
4% ARM
3% hidd
Top Processes by Memory: ℹ️
186 MB Google Chrome
129 MB mds_stores
94 MB Microsoft Excel
94 MB WindowServer
89 MB Google Chrome Helper
Virtual Memory Information: ℹ️
88 MB Free RAM
1.54 GB Active RAM
1.43 GB Inactive RAM
1.18 GB Wired RAM
2.74 GB Page-ins
2 MB Page-outs
Diagnostics Information: ℹ️
Dec 22, 2014, 08:45:31 PM Self test - passed
Dec 21, 2014, 01:07:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2014-12-21-130754_[redacted].cp u_resource.diag [Details]Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
MacBook pro freezes at start up
My MacBook pro freezes at start up at the gray screen w/ spinning gear.
I did a firmware update yesterday and this happened upon restart.
MacBook pro purchased new early 2011 lionYou need to back up your data before you do anything else, if it's still possible.
There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot from your recovery partition (10.7 or later), a local Time Machine backup volume (10.7.2 or later), or your installation disc (10.6.8 or earlier.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
2. If you have a working Mac, and both it and the non-working Mac have FireWire ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive.
How to use and troubleshoot FireWire target disk mode
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data. -
Application Manager not working on Retina Display Macbook Pro
At work, I am using a Retina Display Macbook Pro running Lion and cannot get my application manager to work. I have checked the activity monitor to make sure only one version is running. I am currently an admin with managed permissions so I am at a loss as to why I cannot update photoshop and illustrator to the latest versions. I really need help getting this issue taken care of so I can maximize the tools at my disposal.
Attached are screeshots of the error I keep getting and what my user settings say.
I am running Lion. -
My macbook pro freezes and then displays a blue screen with black stripes... do you know what's wrong with it?
I have a two and half year mac book pro... I've had some issues with the screen looking scrambled when I quit certain applications, but now it's turned into something worse. I'll be working on my computer and the thing will freeze. When I force restart, the first screen, the apple logo, will be a blue tint and won't boot up normally. Then I try safe mood and it will then boot just fine. But there are blue stripes on my screen. The screen alternates from a blue tint to normal and if the computer freezes again the screen will become completely blue with black stripes. I haven't tried reinstalling my software because I don't have the startup discs that came with my computer. If I was sure that would fix it I would purchase them, but if it's a hardware issue I'm afraid that I'm screwed. I've been able to successfully get the blue off my screen by putting it to sleep and then waking it up, but that's not working well anymore either.
Does anyone else have experience with this? Is it the firmware or what? I have a MacBook Pro from early 2011 and I'm running Mac OS X 10.6.8.
Please help... Thanks!I just experienced this exact same issue with my early 2011 15" macbook pro. Since like a month after purchasing it I had issues with the screen randomly going dark on me. I sent it in for repair inder waranty they replaced the gpu and logic board but I continued to have the same issues with the screen randomly going black sometimes I would need to reboot it in order to get the screen to go back on but it happened so infrequently and I used the computer for school so disnt find the time to resend it in to apple. Just last night the screen started to display the blue screen with black verticle lines on it. I called apple and explained to them the issues that had been ongoing since I purchased the laptop but they said because I was now outside of warantee that any repairs at thia point wouldn't be covered. Fml so glad I spent 2200 on this future proof macbook pro what a joke my sister purchased a toshiba laptop for 300 4 years ago and it still running like a champ. I loved my macbook but at the price I paid I expect it to last longer than 2 years before leaving me high and dry. *** apple??
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I have an Retina display MacBook Pro with HMDI out port. I also have an HDMI to Component cable with Audio Plugs. How can I get HDMI out to work with this cable when plugged into the MacBook Pro and connected to the TVs Component and Audio in ports.
Will not work. To my knowledge, dual converting like that isn't supported. The Mac must detect the connected video output device and that sort of info cannot be done across an analog component uni-directional connection.
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