My minor daughter won't give us her icloud password, she is in some real trouble and we need to restore the phone but can't without turning off the find my phone feature and it requires her password
Please someone help. My minor child is 16 years old and has been caught using drugs. we found pictures on her phone that she has been posting in adult apps and chatting with men twice her age. We are trying to restore the phone. She is refusing to give us her password or the answers to the security questions. Please help us. IS THERE ANY WAY TO FIX THIS???
No, to restore, you need to turn off Find My iPhone and to do so you need the Apple ID & password.
It's the Activation Lock that prevents thief wiping the iPhone for reuse.
Take the iPhone from her and if you have the receipt (not from 3rd parties shops), call Apple Care and see if they can help.
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I just got an iPhone 5s, and I restored from a previous back up (mistake) and now I can't restore the phone to start again without "turning off the find my iphone setting" but it's using an old email address as the icloud login, which i don't have a password to / never used for an icloud account. I have gone and changed my settings to a different email on my icloud / apple ID but on my phone it won't let me change the email address for icloud, it's greyed over and keeps trying to verify?
Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock. -
I just got a new iPhone, and i need to restore it. But my phone won't connect to WiFi and i'm AT HOME. It just says LTE. Why is this??
Do you have Wi-Fi router at home?
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I have an iPhone 4S and never had a problem with syncing it. But suddenly, when I connected my phone to my mac, it says that its in recovery mode, and I need to restore it in order to sync. I've updated both my phone and my itunes, and it didnt work.Help?
fighter19lisa wrote:
that only makes it say its synced, when its not.
No, it does not. It transfers purchases from the iDevice to the computer. The computer must be authorized for the Apple ID that the content was acquired with.
fighter19lisa wrote:
my playlists wont show up on the phone.
Are they selected to sync? Is Manually Manage content on the device selected?
fighter19lisa wrote:
i had to change my password for my aol account again and i still cannot get my email on my phone to even work
What does that have to do with syncing content to the device? FYI, nothing. -
My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?
Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one. -
I have more than one copy of the same song in my iTunes. Some have the icloud symbol next to them and some do not. I need to clean this up but I am afraid to delete the songs for fear I will lose them. Please help! On top of that my Mac keeps telling me my start up disc is full and I am deleting stuff like crazy!
Welcome to the Discussion Forums
It won't be a problem if you delete your extra copies.
I don't download very much to my tv, I do sometimes if I'm in bed but usually I do it from itunes. However if you have not fully downloaded something to the tv it is possible to start the download from itunes as well, you have likely activated 'check for downloads fin itunes in some way, could be by opening itunes, selecting 'check or downloads' from the advanced menu or that you simply have automatically check for downloads set in your prefs and it has checked coincidentally. -
I updated my 3GS to os5 and set up icloud and it backed it up, although, the backup says incomplete. I turned off the contacts under icloud and they are now all gone off the iphone. How do I get them back? I feel like they are in icloud, because the contacts went to another iphone i have.
I did turn the contacts back on and it didnt work. I am hoping the wi-fi connection I am on at school is not compatible, and it will work when I get home. Thanks!
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I am being forced to create 3 security question from your dropdown list and I can choose the questions but can't enter anything in the answer field??
The problem is twenty three people leaving or twenty three thousand leaving has zero impact on a carrier with over 100 million customers. And they have the lowest churn rate. So if 10,000 or 20,000 or more churn out it means little to the carrier.
If you have a real lawyer he/she will advise you that you have no case. The device was not lost or stolen by the carrier, you were not eligible for a new device, and like any business who employs large numbers of poorly trained personnel who make low wages what was told to you is not in writing. So a verbal exchange does not hold up.
In fact in Verizon's customer agreement it has such a disclaimer against any verbal exchanges so if you have that agreement in writing, go get them.
The posting on public forums and places like Face Book, Linkin, Google+ or a personal web site can open you up to a lawsuit for Dilution of Trade Name, and other offences. However if you have proof then go for it.
Unfortunately that is how big business works today. A pity -
Before I downloaded the iOS 7 upgrade I could turn off the apps that were running in the background by double clicking the bottom button to bring up the apps. I would hold down on 1 app, X's would appear on each and then I could close them. How Now?
and
Because my first response would be....Oh, sure.....
Because I am sorry you are having a hassle with the intenet. There is nothing more frustruating than having to deal with a slow response, or a makeshift connection....hope it gets fixed soon!!!
Your friend,
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I have a MAC PRO and a MAC AIR all dedicated to the same I cloud/Itunes account. i purchased i photo on the air but can i install it on the PRO free as i have already paid for it on my account?
Yes if your system minimum reguirements for hardware and software
LN -
I have a WRT54GC, and our wireless connection to the x360 is lost anytime we turn off the PC.
I have a WRT54GC that is hooked properly to the cable modem (adelphia) according to all literature... but, our wireless connection to the x360 is lost anytime we turn off the PC, which shouldn't happen. The router is connected directly to the motor. modem. We can be on line on with the pc and x360 at the same time and we have the internet connection. But both connections will also free from time to time on us. The cable HSI was just installed and we are new to this. Any assistance would be great! I'm taking my laptop home this weekend to see if I can get on wireless with it. Also (sorry) all the lights are working as they should according to the router software, but when I put the cd in ran the wizard, it tells me it can't find the router connected to my pc. I'm going batty with this. Thanks.
MCHi ... Mac address cloning is enabled on my router - so I guess that could be a problem, and the filmware version is 1.02.5 - we just installed this thing and haven't done any type of upgrades.
A little history - adelphia didn't connect properly - turning off the pc killed the wireless router connection and then if I hooked right into the cable modem from the pc, I didn't get a connection. So, we unplugged everything and started out fresh following the install wizard and the pc now sees the router. After that, my laptop didn't lose it's connection when the pc was shut down either. So ... the xbox was next. It seems that when we have the WEP enabled, the xbox 360 can not connect to xbox live. We did a media test first it passes the connection to the wireless network and takes the WEP key, but it fails when looking for the IP address. All DHCD information is enabled. So, we disabled the WEP and ran the console test - and it passed. We then did the media test and it obtained the IP address this time, but then failed the media connect (whatever the next test is). Not sure we actually need the media text or just the xbox live test.
I'd like to be able to use the WEP security, but we can't go live when it is enabled.
We are new to this, so appreciate any assistance! -
my mac book was stolen i need to lock it, I have i cloud but it wont show up on my find i phone device list?
"Losing your iPhone feels lousy. Thankfully, iCloud can help you get it back. But if it looks like that’s not going to happen, new Find My iPhone features in iOS 7 make it harder for anyone who’s not you to use or sell your device. Now turning off Find My iPhone or erasing your device requires your Apple ID and password. Find My iPhone can also continue to display a custom message, even after your device is erased. And your Apple ID and password are required before anyone can reactivate it."
http://www.apple.com/icloud/features/#fmip -
I've tried my passcode too many times for my iPad so now it's disabled. Everything is backed up so I'd like to restore it, but wihtout turning off the Find My iPad setting, it won't let me. Is there anyway to work around this?
Click here and follow the instructions.
(86784) -
My computer crashed. I now have a new one and I need to know how to sync my iPad without losing the photos, contacts, podcasts, apps, etc I have on my iPad. Can anyone help?
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Some items cannot be redownloaded. You will need third-party software for them - Phone to Mac - Pod to Mac | Macroplant.com or Phone to PC | macroplant.com depending on your hardware.
You might consider modifying your profile information so we will know what your hardware, OS, etc. is. Makes it easier to provided assistance.
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