My mobile device won't send picture messages

I have a problem where my mobile device simply won't send picture messages. I have clear reception right now. I've tried shutting the phone off and restarting it and taking out the battery.
Why am I paying for a service that doesn't work?
Anybody know what the problem is?

You can call customer service and have them check the provisioning on your account to be sure that picture messaging is enabled.
SOme things that may affect picture messaging:
1) 1X service only - you need EV service to send picture messages
2) Your phone says Extended network - picture messaging will be unavailable.
3) You have a total data block on your phone, to prevent data charges. It also prevents picture messaging. You can block mobile web, and downloads separately, without blocking picture messaging.
If none of these seem to apply, then I'm at a loss. What happens when you try to send a picture message? Do you get an error message?

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My iphone5 won't send picture messages

Hi my iPhone 5 won't send picture messages any ideas ? I've tried turning wifi off still won't send , turning the phone off and on same again Wong send ....... Can anybody help ? Thanks

not sure what carrier you are using but i use straighttalk and had same issue....here is how i resolved it
1. delete any profiles you have saved settings>general>profile delete if you see profile there if not go to step 2
2. turn on wifi (my internet was also not working)
3. open safari
4. type iapnupdatetfdata.straighttalk.com
5. download profile
6. turn off wifi
7. turn off phone
8. turn on phone
my internet and pictures worked after this, any user, any carrier, no issues....hope this is helpful!

My 4s won't send picture messages and I reseted the network and the mms is on. HELP?

Just got this 4s and it won't send picture messages. I reseted the network and the mms is but it still won't send. Help please?

http://support.apple.com/kb/ts2755
double check that you have MMS turn ON.
if the link doesn't help, then contact your cell phone provider as MMS is a carrier feature.

Phone won't send picture messages

I had trouble sending picture messages..... it'll say "sending" for an hour then later says it failed. I read the forums and I tried putting the phone on safe mode and when I did that, it worked and sent the picture right away. what does that mean? I cant get out of safe mode ever then?? help..

Rebooting the phone automatically starts it in normal mode even if you had it in safe mode prior.

My Iphone 5 won't send pictures or accomplish group messaging. Please advise! If cannot be fixed soon I will switch to the Galaxy phone. Anyone else having this issue?

My iphone 5 won't send pictures or accomplish group messaging. Anyone else having this problem? Will be switching to Galaxy if not fixed soon.

Hi celtics3456,
If you are having issues with intermittent message delivery in Messages, you may find the following article helpful:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Regards,
- Brenden

Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)

Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M.

IPhone 4S iMessage won't send pictures but I can send pics as text message

iPhone 4S running 7.1. iMessage won't send pictures, ! Not delivered but I can send it as a text message.
Any ideas would be appreciated. Thanks

Hi Jamielbergeron!
Here is an article that will help you troubleshoot this issue with your iMessages:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

Messages won't send pictures or files.

Hello,
My Messages in Mountain Lion won't send pictures or files (using imessage). It did work for a few days but has now stopped. The strange thing is Messages beta in Lion still works perfectly. I've tried deactivating anf activating account and still no luck.
Any ideas?
Thanks

Hi,
I've been with the same problem for a couple of days, until finally today Messages simply stopped showing even a the window, so absolute inability to use it.
Considering that reinstalling the operating system is NOT a solution, I searched for something myself.
Pictures are controlled by xpcd, imagent and Messages, and it seems that when the problem arises is because they're using the wrong Apple server.
While this may be solved by Apple in a update (I hope so), in the meantime you can do a workaround (it worked for me on two different machines, and even days old images appeared).
In your Library, there is a folder called Preferences (that is /Users/<your_username>/Library/Preferences). There you should delete com.apple.imagent.plist com.apple.imservice.iMessage.plist and com.apple.imessage.bag.plist, with Messages CLOSED. Then reboot so Messages creates new ones. Also delete all file starting with com.apple.imagent, com.apple.imservice, com.apple.imessage and com.apple.iChat that end in .lock.
If even then it still is not working, deleting all files starting with com.apple.imagent, com.apple.imservice, com.apple.imessage and com.apple.iChat 100% for sure. But when you reboot you'll find you need to input again your login data for iMessage, FaceTime, Yahoo chat, AIM chat, Google Talk and Jabber (if you used them on Messages/iChat).
This is an annoyance, but less than a whole operating system reinstall or losing the functionality.
After all of this is done you should regain the ability to receive photos, send photos and drag&drop photos.
Regards,
Natalia Portillo
Claunia.com

IMessage in iPad won't send pictures to mobile

My iMessage won't send pictures to iPhone numbers. It says delivered then 20 secs later it says it's not and it won't deliver.
Does anyone know how to solve this problem.
Thank you!

Hi Eddiebabu,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having sending pictures with iMessage. Is this happening with one contact or several? Have you tried using different image files as well?
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
I hope this information helps ....
- Judy

Why won't my iphone 5 send picture messages

So I had an iphone 4 which was configured to another network, a GSM network but now I have an iPhone 5 which is on AT&T's network. It seems that my iPhone 5 wont let me send picture messages unless its through imessage. Could this possibly be due to the network setting that were on my iPhone 4 ? if so how do i reverse this

It shouldn't have anything to do with the iPhone 4 if your iPhone 5 has been activated properly. You would've received a new sim since they use different size sim cards. Try going to Settings>General>Reset>Reset Network Settings. This will give your phone a reboot and fix any network related issues. Also, try going into Settings>Messages>Make sure MMS Messaging is turned ON.

My iPhone won't let me send picture messages except to one person

Recently I noticed that I can only send picture messages to one person. My iMessage setting is turned on, I have shut my phone off and then back on and it will still only let me send pictures to one person. Can anyone help?

Contact your wireless provider. Text messaging is theirs to support.

My iMessage won't send pictures or videos to one of my contacts.

My iMessage won't send pictures or videos to one of my contacts. Can someone please help? I've already turned my device on and off, but it still won't work. It happened after the last update.. when I send a picture or video, it would show as sent, but then have the red exclamation icon and say message not delivered. I would try and deliver multiple times but it just won't work.

It depends if the contact is not an apple product it will not work at all ..iMessage is only used for apple products.Just check.Well you should know if the contact is an apple user or not so yeah thats all really.But if it's it that important f.of a pic download a texting app it helps alot.

Droid X Won't Send Text Messages

My Droid X won't send text messages to one of my contacts who also has Verizon when I am in North Carolina. I can send her picture messages from NC but everytime I try to send her a text I get a message saying "text not sent". I can receive messages from her but cannot send them. I don't have any problem when I am at home in Virginia but in North Carolina it won't send my messages. I don't think it is a problem with my plan or coverage bc I can send messages to everyone else in my phonebook, she is the only person that my phone won't send them too. It makes no sense to me. HELP!!!!!

I am also having issues with my Droid Ultra. I get some messages from my wife, while others do not come through.I can verify this by looking at her phone. This has been happening past few days. I also have noticed that a pop up stating that messaging suddenly has stopped working. Please advise!
System Version = 19.6.3.obake_version.Verizon.en.US
Model Number = DROID ULTRA
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Issue sending picture messages

I have no issue sending or receiving pictures from other people with my S4; however, when I send pictures, I'm regularly told by who I was trying to send it to that it wouldn't come through or wasn't attached. On my end it looks like it when through, though. Some of my AT&T friends receive a message saying the message was deleted. I have the issue with all carriers, including Verizon, and with mulitple different phones. I've checked the Global/LTE mobile data issue and this problem happens when I'm on WiFi and when I'm not. Happens at least half the time. Sometimes, they get it if I resend it, but many times it's a lost cause. Really frustrating...I didn't have this issue with an iPhone, but it's making me want to switch back.

I'm using the original messaging app. I don't have issues using 3rd party applications.
Verizon Wireless Customer Support <[email protected]> wrote:
Verizon Wireless Customer Support created the discussion
"Issue sending picture messages"
To view the discussion, visit: https://community.verizonwireless.com/message/1115855#1115855
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Droid 4 not sending picture messages

All day I have had problems with my Droid 4 not sending picture messages. I can recieve them, but not send. Regular text messages go through fine. I've had a 3G signal all day, although the mobile web does seem to be running a bit slow. I just got this phone 5 days ago, and have had nothing but problems with it ever since. I had to get a new sim card the very first day.
I live in central Ohio, was just wondering if anyone else was having problems, or knew of a solution

Go in to Settings--Apps--Manage Apps Click on ALL, Find the "MESSAGING" app and open. When you are in MESSAGING, click DISABLE or FORCE STOP. Next, click CLEAR DATA. (a warning will tell you that you will loose all your data and messages, click OK.(all of my messages were saved)). Now, click ENABLE if you dont have the enable button just exit out. Then either (1)Exit to the home screen, go into the APPs manager (white circle with 6 dots) and find the MESSAGING icon. press, hold and drag it back to you home sceen. Or your Message icon will still be there and it will just reenable on its own, just go and try to send your pic and it should work.
Did for me, did for my brother. Hope I've helped, and hopfully this is a permenant fix. I've been sending more pictures now a day later and it still works.

My mobile device won't send picture messages

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