My mom and I both have iphone5 but when I send her messages they aren't blue but any other iphone I text is blue I need help to get that fixed

Both of you need to have iMessage activated, and both have to have active Internet connection for iMessage. Are you both using the same Apple ID? Are you using the phone number or Apple ID for messages?

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My wife and I both have iPhone5 verizon phones. When I take a video, no matter how short or long and iMessage or MMS it to her it comes in very blurry. If I send it via e-mail it is still blurry. If I send it to her fathers Iphone4 it is crystal clear.

My wife and I both have iPhone5 verizon phones. When I take a video, no matter how short or long and iMessage or MMS it to her it comes in very blurry. If I send it via e-mail it is still blurry. If I send it to her fathers Iphone4 it is crystal clear. Clear when sent to any other smart phone too. please help us.

Try using the app Viber, i sent a video from my iphone 5 to my sisters Acer phone via this Viber app and she got the 3minute video perfect. I imagine they will allow as many minutes of a video that ya want to send

My daughter has just changed her phone from an iphone to a nokia but when i send her a message it still comes up as an i message and she doesnt receive it?

my daughter has changed her phone from an iphone to a nokia but kept the same number but when i send her a message from my iphone it still comes up as an i messsage and she doesnt receive it can anybody tell me how to fix this please

She needs to remove that device from the iMessage database, or if she still has the phone, she can go into Settings, Messages and turn off iMessage. If she still has the phone, she just needs to put the SIM back in for a couple of minutes to turn that off.
If she does not have the phone any more, she will need to go to her Support Profile, if she registered the phone and delete the phone from the profile.

I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The

I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The comcast addresses are stored in the comcast (xfinity) app. I do not use the "mail" or "contacts" apps ....I go straight to comcast (xfinity). I wish I could start over!!! thanks.
iPad

I could be wrong, but it sounds like Facebook imported to your contacts. I have the Xfinity app on my new ipad, too, but none of my stored contacts from the online version are showing, only what I manually entered into the iPads contacts are there. When I did add the FB app, I did not grant it permission to push and pull from my ipad (not a fan of FB knowing every detail about me), so that may be where our difference lies. You could try to open the app and change your privacy settings, or delete it and then reinstall without granting permissions to integrate.
I'm sure someone here with a lot more knowledge then me can probably diagnose your issue better, though. Good luck!

All my data on my phone got deleted so I restored it through Itunes and now my IMessage will not recieve nor send out messages through my phone number but my email. I've tried alot but non is really working, help please !!

All my data on my phone got deleted so I restored it through Itunes and now my IMessage will not recieve nor send out messages through my phone number but my email. I've tried alot but non is really working, help please !!

Ok. You don't have to select your number. Just check your email under your "grey" number and then at the bottom of this page you will see the option "Start new conversations from". Select your number.

I recently updated the software on my ipad2 to 5.0.1 and when I send a message via "chat" it shows on all the iPhones associated with my account (my sisters, my husbands, etc) is there a way to stop that?

I recently updated the software on my ipad2 to 5.0.1 and when I send a message via "chat" it shows on all the iPhones associated with my account (my sisters, my husbands, etc) is there a way to stop that?

If you have been using your phone as recommended, you should have minimal data loss from the inability to restore from a backup.
Contacts and calendars should be synched to a computer application like Outlook or Address Book (or a cloud service like Google Contacts or iCloud). The update process does NOT affect these computer applications so your contacts and calendars should be safe and sound in the application ready for synching back to your phone.
Same for photos. It is recommended that photos be imported to your computer as soon as possible after taking them (just as you would import them from any other camera) for storage, archival and safekeeping. Again, your photos should be safe and sound on your computer.
If you've not been using your computer as recommended, you've learned a very hard lesson, I'm afraid.

My phone's Mia, I go to find my iPhone from my iPad, it says locator has been disabled. But when I send a message it says message sent? I assume my battery is dead, but if it is would it still say msg sent?or device notconnected 2 wifi

My iPhone 4 has disappeared and I know its batttery had died, and i probably put it down in the house, but its weird bc i should have found it by now-it's been a week. When I go to 'findmyphone' from iPad it says 'location services disabled' but I know I did not disable it bc I intentially like to have the option to locatevit since my kids are sticky fingered and snag it when I'm not looking a lot. I've tried sending messages to it and dinging it but i can't hear it ( Im guessing bc it's off) but it does says messages sent. Does that mean it is on and connected to the network? ? I would have thought if it were off then, it would say phone is off; not connected to wifi etc message cannot be sent...trying to decide if someone (like cleaning lady) might have snagged it or if I keep sending messages to a dead phone that no one is getting? Help!

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

HT201210 my iphone 3gs is on recovery mode but when i try to restore it, it says the server cannot be reached or temporary unavailable.please i need help.

can you help me my phone doesnt want to restore from recovery. it keep on saying the server is unavailale

Usually a sign of a jailbroken iPhone & since Apple does not support jailbreaking, that's what happens. If that's the case with you, we can't help you here...the terms of use prohibit such. Sorry, but you'll have to go elsewhere.

HT1414 my iphone 3gs is on recovery mode but when i try to restore it, it says the server cannot be reached or temporary unavailable.please i need help.

can you help me my phone doesnt want to restore from recovery. it keep on saying the server is unavailale

Usually a sign of a jailbroken iPhone & since Apple does not support jailbreaking, that's what happens. If that's the case with you, we can't help you here...the terms of use prohibit such. Sorry, but you'll have to go elsewhere.

HT204291 I have downloaded latest software to my Apple TV, but I am unable to get the airplay icon to display on either my iPhone5 or iPad2. Both have iOS7 installed. The Apple TV connects to the wifi successfully. Any ideas please?

I have downloaded the latest software to my Apple TV, but I am unable to get the airplay icon to display on either my iPhone5 or iPad2. Both have iOS7 installed. The Apple TV connects to the wifi successfully. Any ideas please?

Can we assume you are bringing up the "Control Center" and the Airplay icon is not there?
http://www.apple.com/ios/whats-new/
Do you have the "AirDrop" icon?

HT4623 i have issue with my iphone5, the phone is open and good network signal, but when some one calling me they cant reach me, like the phone is off

i have issue with my iphone5, the phone is open and good network signal, but when some one calling me they cant reach me, like the phone is off

You are as far as you can be with the original iPad; only iPad 2 and greater will update to 7+

HT5622 My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

My husband and I both have iPhones. We are currently using the same Apple ID. I have my own ID but when I send him a text message it comes back to me or goes to my computer. How do we separate the 2 ID's so we can send messages?

You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

TS2755 My wife and I both have iPhone 5s, I can't send text messages to non iPhone people that I use to but iPhone people I can, My wife can send text to non iPhone numbers. I have checked and we both have the same settings.

My wife and I both have iPhone 5s, I can't send text messages to non iPhone people that I use to but iPhone people I can, My wife can send text to non iPhone numbers. I have checked and we both have the same settings. Both of our phones are up to date 7.0.4.

The ability to see and send calendar invites is a function of the calendar you are subscribing to and who owns it. We need more information, like what calendar are you subscribing to? MS Exchange? Google? Mobile Me?

My husband and I both have separate accounts but we would like to share music under icloud. is this possible?

my husband and I both have separate accounts but we would like to share music under icloud. is this possible?

iTunes- How to share music between different accounts on a single computer
iTunes- How to share music and video
Understanding Home Sharing
iTunes- Setting up Home Sharing on your computer
iOS- Setting up Home Sharing on your device
Do these help?

I have an iPad 2 and so does my mom. We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it. Deleting it and reinstalling does not work.

I have an iPad 2 and so does my mom. We both have the app Slotomania and now all of sudden after having it for months, our games connected and we don't know how to fix it. Deleting it and reinstalling does not work.

Does the app now use iCloud, do you use iCloud and do the two of you use the same account on iCloud?
Just a guess.

My mom and I both have iphone5 but when I send her messages they aren't blue but any other iphone I text is blue I need help to get that fixed

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