My mom, hoping to save some money, signed into her account on my computer to download an app (I forget which one) to save on a disk to add to her computer. Now I'm getting reminders saying to sign into her account to update apps that she has. How to stop?

My mom, hoping to save some money, signed into her account on my computer to download an app (I forget which one) to save on a disk to add to her computer. Now I'm getting reminders saying to sign into her account to update apps that she has. Can this be stopped? If so, how?

Try uninstalling the app using this utility > Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
That will uninstall the app and all the associated files but you still may see the reminder.
Keep in mind, you can only update apps from the Apple ID they were purchased from.

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I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

I have an app in my app store that is requiring an update but I never purchased the app and when I click update, another apple ID pops up that is not mine. Now i keep getting reminders to update the app and I cant get rid of it from the app store. Help.

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

My mom updated her iPhone to iOS7, and now she has my contacts. Does this mean that she has access to all of my photos as well? How can she 'unlink' our phones? Or, is there anyway that I can get my stuff to disappear from her phone? Thanks

My mom updated her iPhone to iOS7, and now she has my contacts. Does this mean that she has access to all of my photos as well? How can she 'unlink' our phones? Or, is there anyway that I can get my stuff to disappear from her phone? We share iTunes account so I think we are both on the same iCloud.

Welcome to the Apple Community.
If you are using the same ID as a primary iCloud login, then yes she can see your photos in photostream if you have it enabled.
You can use the same ID for iTunes so you can share all your purchases, but you need different ID's for iCloud.
Unfortunately, the mess caused by sharing the ID, will need to be sorted manually, once you both have your own ID's.

Why in the world does it cost sooo much to replace a logic board for your water damage macbook pro? As if apple hasn't made enough money to allow some people to save some money for their laptop..

Why in the world does it cost sooo much to replace the logic board for your macbook pro.
As if apple hasn't made enough money to allow some people to save some money..

Do you think Apple should reward your clumsiness or lack of caution by giving you a logic board for free, or at cost? Come to think of it, shouldn't they just give you a free new computer, and be grateful to you for taking it off their hands?
Apple isn't a charity operated for the benefit of the careless.

I recently bought an iphone5 and it was suggested by the helpful applestore chappie that I buy a case,. which I promptly did...however now I cannot get the earphones to plug into it ***? :(

I recently bought an iphone5 and it was suggested by the helpful applestore chappie that I buy a case,. which I promptly did...however now I cannot get the earphones to plug into it ***?

OH NO!!! sorry getting words all muddledup here,. they're Apple iphone/with mic/brand new (that new shape) in-ear-ear-bud type headphones,. NOT thirdparty headphones at all...
Hmmmmmm,. will have a rethink,.
...but indeed,. many thanks for all the suggestions....

I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??

I have just downloaded OSX Yosemite and attempted to use photoshop CS5 but was prompted to install JavaForOSX2014-001dmg and now photoshop won't open saying ' an unexpected and unrecoverable problem has occurred.photoshop will now exit". ??
Can I revert to the older operating system?
I am not familiar with tech speak, so plain english please. Thank you in advance.

Do a backup, preferably 2.
Revert to a Previous OS X
Revert Yosemite to Mavericks

I have iTunes open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice.

I have iTunes, latest version, open in Windows XP and get an error 45048 message when I try to update apps thru the store. How can I fix this? I have reinstalled iTunes twice but problem continues.

Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again.

My daughter is currently using my Apple ID with her ipod touch. I will be upgrading her to an iPhone 4S and would like to use a differnt Apple ID and a new computer and still keep all the current music and apps that she has now. How do I do this?

My daughter is currently using my Apple ID with her ipod touch. I will be upgrading her to an iPhone 4S and would like to use a different Apple ID and a new computer and still keep all the current music and Apps that she has now. How do I do this?

Make a new Apple ID for her.
Use it on her iPhone 4S for iCloud, iMessage and FaceTime.
Use your ID on her iPhone 4S for iTunes and App Stores.
Sign in with your Apple ID on iTunes Store (on iTunes app of her new computer)
Authorize her new computer with your Apple ID in iTunes (iTunes menu>Store>Authorize this Computer)
Check "Share my Library on my Local Network" in iTunes Preferences in your and her computer
Sign in Home Sharing of her iTunes with your Apple ID.
Copy all the Music she wants from the old computer to the new one. (Must be on the same network)
Copy all the apps she wants from the old computer to the new one. (Must be on the same network)
Export all playlist as xml files from the old computer to the new one.(right click on the playlist to export and "File>Library>Import Playlist to Import)
Sync her iPhone 4S with all content she wants from her new computer (all data from the old computer will be deleted)
Are you sharing Contacts or other data from iCloud?
Be careful or ask for help about moving from iCloud account to another one.

I am trying to reboot my granddaughters I pod it gets to 22 minutes the iPod switches on automatically and requests her pass code that she has forgotten please advise

I am trying to reboot my granddaughters I pod it gets to 22 minutes the iPod switches on automatically and requests her pass code that she has forgotten please advise

Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iOS device will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

I would like to transfer music from my account to my wife`s on the same Mac but different users, i want her to have her own i tunes account but now that she has downloaded all of her stuff in my account , she has to "erase and sync" how can i troublshoot

I would like to transfer music from my account to my wife`s on the same Mac but different 2 users (hers and mine), i want her to have her own i tunes account but now that she has downloaded all of her stuff in my account , she has to "erase and sync" all of her stuff when she opens her account which has nothing in it!, how can i send stuff from my i tunes account to hers? same computer different users, how can i trouble shoot please help!!??

how do i share then? can she upload music if we share it somehow?
If so how??
i am also having the same problems now with IPhoto, she has all of her/our pics in my IPhoto library.
I have told her that now i have bought her the Ipad she would have to log into her user, the only thing is there is no music in her itunes account nor photos in her I Photo library, i have spent all day trying to find a way to "share" but no luck,
Please help i`m going mad!
Surely we could just share these...?
I need step by step instructions please someone send me a link on "how to share pics and music!"

I am trying to finalize a movie project and I get an "error in user parameter list" message. What does that mean, and how can I fix it?

I am trying to finalize a movie project and I get an "error in user parameter list" message. What does that mean, and how can I fix it?

what movie editing software are you using?

My ipad2 says "cannot connect to iTunes store" when updating apps

My iPad2 says "cannot connect to iTunes store" when updating apps. Connects properly when buying apps or music - only problem is when updating. I have tried all the suggestions that I have found: soft reset, ensuring that restrictions, changing my apple account password, turning on automatic downloads.
Any ideas? Thanks much.

Same here. I have an iPad2, IOS5 WiFi and the iPad can not connect to iTunes store from Videos and Itunes App.
App Sore is OK, and Safari also where connection is ok.
My computer, Windows 7/64 connects via iTunes utility ok.
I upgraded to IOS5 the same day as I got the iPad2, and I am not sure if it worked before.
Any solutions to this problem ?
It looks like that many other users have similar problem.

HT2186 I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

I just bought an iMac, while setting it up I was prompted to update the OS software. I tried to update it. It won't complete the update, and says "Error- requested timed out. (102) what does that mean? how do I fix it?

If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

HT5621 My daughter was 9 when she got her iPod nano and I created an Apple ID with my details. I now have an iPad and iPhone and she has an iPhone too, how do I change it so that she has her own ID without her loosing all her music.

My daughter was 9 when she got her iPod nano and I created an Apple ID with my details. I now have an iPad and iPhone and she has an iPhone too, how do I change it so that she has her own ID without her loosing all her music.

Follow these instructions
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

HT203167 I've tried to send a gift, yet sent to a email that does not have iTunes account , now it tell her that she has to wait 71days before she can try and download her gift ? iTunes say I could redeem it , yet it says it's been redeemed . How can I re

Good morning , I've tried to redeem my gift ? Yet told this has already been done.
All I want is to be able to send her the gift to her other email which she has iTunes account I've never had so much trouble trying to gift something . iTunes does not allow me to resend .
She hasn't lost it in spam it's iTunes account she has different email . And it says she has to wait for 71days before she can try to download ?? Can you cancel this gift for me and refund please.
Would like to know how to refund in iTunes , as been unable to. And what other service is out their that I could send gifts with.

JTMD wrote:
I gifted an album ... But still she haven't receive any redeem code or email from itunes until now. Tried to resend it many times already but still no luck, no email.
Can only offer you this... as you have tried to Re-Send. Perhaps try a Re-send once more.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

My mom, hoping to save some money, signed into her account on my computer to download an app (I forget which one) to save on a disk to add to her computer. Now I'm getting reminders saying to sign into her account to update apps that she has. How to stop?

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