My morphie pack does not work since upgrading

My juice pack (Morphie) Does not work since i have upgraded the ios to 7.1.1
I have two iphones a 4s that has not been updated yet and also the 5s which has been updated. The 4s is working perfectly well with the juice pack but the 5s is absoultely crap to say the least. I complained to Morphie and to their credit the sent me a new pack and it has the same problem. This MEANS since the update there has been a change with apple and they have made our 100€ chargers redundant as I only get 20 - 25% extra battery when I should be getting a full charge
This is not acceptable for phones that are expensive and the accessories that we buy to go with them are also an additional expense and very expensieve to. That doesnt matter too much when they work, but then they dont it is NOT good.
Someone come back to us and give us a solution please.
Elena - a very loyal apple client with apple imacs in the office, mac book pros and air mac for sale staff along with ipad minis and iphones......... NOT A HAPPY CLIENT

3l3na t wrote:
Thanks guys for the responses but I am not convinced this is a MOPHIE problem. Their customer service department have been great and look after their clients. I have two iphone 4s´s which have not been upgraded for fear of being left with the rubbish battery I have with my relatively new iphone 5s. Mophie have replaced the amost new juice pack that I had with a completely new one that has the same problem...... funny how this has happened since the ios 7.1.1. update
I have been using MOPHIE juice packs for a number of years and have never experienced anything like this before. It seems rather strange that after upgrading I have this problem that APPLE negates to rectify.
Of course I wouldn´t have to use a 3rd party accessory if the battery was made to last and if APPLE had an alternative, I would of course buy apple but they don´t. I am a huge fan of Apple but cannot run a business with phones that cannot be upgraded for the fear of loosing battery life which would mean loosing clients which would mean loosing my lively hood.
Full phone restore was done too.
Still not HAPPY
Sorry, as already stated your using a 3rd party accessory take it up with mophie.
I have no issue with my mophie after updating to 7.1.1 - so your theory is flawed.
My battery life can last up to a day and a 1/2 - I only bought the mophie as a backup battery and because it is bulky and can protect my phone in case I drop it.

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