My Most important Lightroom CS5.5 Catalog won't open

My Most important Lightroom CS5.5 Catalog won't open. I guess it didn't shut down properly. I called support and was not allowed to speak with technical support. I have hundreds of hours of work which are lost if I cannot open it. The error says: "Unexpected error opening catalog. The catalog could not be opened due to an unexpected error." Please help. Please.

Hal
I am getting the same error.
I am new to LightRoom but already have some "important" photos edited and catalog in LR. I do not have a catalog with a .lock extension but rather an "unexpected error" as above. I tried your suggestion but was unable to open any of the three backup catalog files I have. (I did rename the existing .lrcat before I copied a new lrcat file to the default directory.
I would appreciate any other suggestions you might have. I can not even open LR with this error. How do I create a new catalog? The button "Create a New Catalog" take me to a folder but does not seem to create necessary file.

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