My Most recently purchased songs wont play

So after updating my phone to iOS 6.1, my 3 newest songs wont play. These songs were purchased from iTines so it shouldnt be a licensing or format issue. The song shows up on my phone, but when i press it to play it, it skips to the next song. When i connect my phone to my computer and look under songs on iphone, its not there, but it is in the library. Because its not listed on my phone, i cant delete it to re-download it. Also, look at the attached picture, youll notice the song becuse its grey and has a ring next to it. What does it mean and how can i fix it.

Hello musiccc
That means that iTunes cannot find the file to play. The article below will assist with finding the files on your computer. If they are not on your computer, then delete them in iTunes so you can download those purchases again.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G.

Similar Messages

  • My recently purchased songs wont play, popup says unable to locate

    my recently purchased songs wont play in itunes, album grafics keep disappearing, pop up says original file could not be found. Also my ipod freezes up when I try to play these songs on it.

    Hello musiccc
    That means that iTunes cannot find the file to play. The article below will assist with finding the files on your computer. If they are not on your computer, then delete them in iTunes so you can download those purchases again.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Regards,
    -Norm G.

  • Recently purchased songs wont play

    hi can anyone help,
    i recently upgraded i tunes which seamed fine and purchased 5 songs from i tunes played them that day and they were fine.
    next time i used i tunes and ever since when i click on those 5 songs itunes thinks it is playing them (the play count goes up) but it takes about 8 secconds to run through all 5 songs??
    all the other stuff from i tunes i got before the upgrade works fine.
    and these 5 songs will work on my i pod.
    Also i have noticed that me shopping cart now reads "total^1 applicable sales tax"
    what does this mean and are they related??
    thanks

    Hello musiccc
    That means that iTunes cannot find the file to play. The article below will assist with finding the files on your computer. If they are not on your computer, then delete them in iTunes so you can download those purchases again.
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    Downloading past purchases from the iTunes Store, App Store, and iBooks Store
    http://support.apple.com/kb/ht2519
    Regards,
    -Norm G.

  • Purchased songs wont play

    some of my purchased songs will not play on my shuffle. the songs appear to be on the shuffle if you look at the apporpriate window in itunes, but when i disconnect the ipod, these songs just wont play. i didnt have this problem until i installed 7.0 today. can somebody plese help?
    sony vaio   Windows XP  

    i have done quite a bit of searching on this forum and i cannot seem to find a recommended solution that i did not already see on the apple support site. which is why i posted. obviously its nearly impossible to look through all the questions to find ALL the listed solutions, so if somebody could offer one that is not already listed on the apple site (since i have already tried all of them), i would really appreciate it.

  • Purchased songs wont play fully on itunes or ipod! HELP!!!!!!!!!!!

    I had bought songs on itunes only tofind out they wont play fully on my itunes or Ipod!! PLease help! i have tried lots of stuff!

    on the computers itunes click on the iTunes Store.
    then click Purchased under quick links on the right.
    you can then select Not In My Library and download anything you're missing from there.

  • One of my purchased songs wont play!

    HELPPPPPP omg it is NOT working! i bought kelly clarkson never again and it wont play and i tried and it ***** and it wont play i only hav 2 compters authorizes

    Same thing happens here with two song I just downloaded.
    It plays in Finder, does your songs play directly in Finder?
    PowerBook 17, MacBook Pro 2.16ghz   Mac OS X (10.4.6)  

  • After upgrading from OS 10.5 to OS 10.6 Most of my songs wont play.will not

    After opgrading from OS 10.5 to OS 10.6 most of my songs don't play. A message says: "The song ------could not be used because the original file could not be found. Would you like to locate it?" When I say locate what comes up  is the Applications file. There is nothing there that locates the songs.
    Pleas help. Thank you. Walterb9

    After opgrading from OS 10.5 to OS 10.6 most of my songs don't play. A message says: "The song ------could not be used because the original file could not be found. Would you like to locate it?" When I say locate what comes up  is the Applications file. There is nothing there that locates the songs.
    Pleas help. Thank you. Walterb9

  • Some purchased songs wont play on my iphone

    Purchased an album and it shows on the playlist on my iphone but it wont play!! driving me nuts any suggestions

    Have you tried restarting your iphone?
    Resetting it?
    Does the music play in itunes on your computer?

  • Purchased song wont play

    I bought the new Joss Stone album today and all but one song won't play, I tried everything I can think of, any advice??

    Contact the iTunes Store customer support department through the form at the bottom of the Songs and Albums FAQ web page and explain the problem to them.
    Good luck.

  • HT1550 recently purchased  songs will play on my computer, but randomely keep skipping through on my ipod touch 4th generation.

    any help would be greatly appreciated

    Hi 74brianl,
    In my experience, the songs that are skipping may not have transferred over to your iPod correctly. I would advise you to uncheck the "Sync Music" checkbox, and apply the changes (so there is ultimately no music syncing to your iPhone).
    Once you have done that, recheck the "Sync Music" checkbox, and apply the changes once more. This will instruct iTunes to completely remove all music from your iPod, and then copy the files once more. If you have a large amount of music, this initial sync may take a while.
    If the above does not resolve your issue, see the following articles:
    iPhone and iPod touch: Songs or other audio content are skipped during playback
    http://support.apple.com/kb/TS3159
    Troubleshooting songs that skip
    http://support.apple.com/kb/TS3217
    Cheers!,
    Matt M.

  • Downloaded an album and half of the songs wont play.

    I downloaded The Fault in Our Stars album and most of the songs wont play, it just skips to a song that actually works.

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I accidentally deleted my recently purchased playlist. How do i create another one that only shows my recently purchased songs?

    I accidentally created the playlist that is on itunes to start that stores your most recently purchased songs... How do i create it again?

    Create a new smart playlist with rule date added in the last 2 weeks.
    Restoring "Recently Added" Folder
    I accidentally deleted my recently added playlist. How do i get it back?

  • HT1296 I recently purchased songs from my iphone.  All good...  But I then went to put them on my ipod touch.  They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour.

    I recently purchased songs from my iphone.  All good...  But I then went to put them on my ipod touch.  They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour and there is a downlaod symbol in front of the song title.  what do i do next??  They play on my iphone and from the itunes library but not from my ipod touch.

    If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
    If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

  • Song wont play even after purchase.

    song wont play after purchase from itunes nor the album cover picture wont show need help!!

    You might have a bad download. Contact the iTunes Store support and see if you can download the song again.
    The email form is at the bottom of this page:
    http://www.apple.com/support/itunes/store/songs/

  • I upgraded my iPhone5s to iOS8 Most of my iTunes songs wont play I get a red square in a circle

    I upgraded my iPhone5s to iOS8 Most of my iTunes songs wont play I get a red square in a circle on the right side. This is maddening!!

    iCloud is free, iTunes match is $25 a year.
    I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
    I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
    I'm ready to bang my head against the wall! I can put the device in recovery mode, connect to iTunes on my computer, and get it back to the setup screen, but when I go through the process again and try to do an iCloud backup I get the same reset/restore loop.
    I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
    I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong.

Maybe you are looking for